d2h Complaints & Reviews

My id us[protected]

I need to change my rtn. Beacause my old number was missing.

Replace rtn [protected]

I can't use Smart connect option. If i contacted customer care they disconnect the call after hearing complaint.

My customer id is[protected]

It is showing check network cable, modem and router and reconnect setup box.

I am sure, There is no problem with network.

My customer ID is 99604351. I did recharge of ruppe 300/- i called there customer service . They told me to raise complaint on there website, but there is no option for complaint.

Very pathetic and fraudsters, they just looting people's.

Customer Id[protected]Which got wrongly recharged)
Customer Id[protected]Correct Customer Id)

UPI Transaction ID:[protected]
Google Transaction ID: CICAgODnzruIUg
Time: 1:17 PM
Date: 09/06/2022

I have stopped using videocon d2h since last year. I still receive calls from multiple numbers and I am tired of telling each and every one of them to stop calling as I am no longer a customer. I have also tried blocking numbers but I must have blocked more than 20 numbers by now as they keep calling from differernt numbers.
I request @TRAI to please help me from this unprofessional company....

I have made a complaint on May 10, 2022 regarding wrong recharge of rs.261 .I was unable to pickup the call from you guys.I also gave my alternate mobile number as you guys asked but there was no response till now.kindly refund my money back .

I have recharged my old ID[protected] of Rs. 618 which is currently not in use.
Please transfer this balance to my new ID[protected]

Dear team,
I want to inform you that I dilip kumar mishra recharged my account on 28 may 2022 of rs 328, while recharging i put my old customer id 54305824 instead of my new customer id[protected] .please transfer this amount in my new account immediately ..

I lauched a complaint for not working setup box on dtd 25.05.2022 but till date none of any technician visit my home till date 28.05.2022. due to not working of television i lost 3 lak rs in stock market. company said that within 4 hr. complaint resolved but actually as i experince 4 day s to go but my complaint are as same.

Dear team/Sir,

Since from last 13days Videocon D2h Channels not able to see and I had raised complain to Mr.Rajat, Punjab done refresh.

Then I raise same complain to Nodal officer MHA Narendra Nimbokar sir and as per telecommunication he assured me, area manager will call me and will resolve issue (no one called)but today is day 13 same issue.

I had mailed and called several times but no solution.

Few free and some paid channels, News, music channels are running and even my technician also checked and told sir" UPAR SE HE PROBLEM HAI"

"Many Channels are mis-match and few are not running.

PL RESOLVE ASAP and PFA Video

Regards
Javedkhan Pathan
d2h CustId[protected]
Smart card no- [protected]

In the previous month before the date of recharge(on 20/04/2022) one of the customer care agent contacted me and remind me on the recharge and this was the first time they reminding the same. I said him i will recharge and then he asked me whether i have any problem with the d2h and i replied no. Then again he asked the same and i replied that i have no other complaints with my dish and the only problem is there will be some signal issues at rainy time. Then he said that he will refresh it and the problem will be solved. Then the dish turned off and on automatically. Then the person disconnected the phone. After that the dish came to switched off in every 10min interval. After 2-3 time i contacted customer service[protected] and the only reply they have was " We have no option to do we will file a complaint and a service agent will come and repair it and you have to pay Rs.200 for their services charge and an additional charge for repairing and this is the only thing we can do". Then i asked them "why we have to pay money. you have made this complaint and i have to pay this is not fair and i will not pay a single money" . then they repeated the same reply as earlier. At last i told them i will complaint to consumer fed then they updated dish and the problem solved without service agent. In this month our signal was lost due to my the misplacement of dish by some animals. I contacted customer service and they said we will refresh it and after that a technician came corrected the position of dish and signal problem solved. After 10min again the dish turned off and the technician said that this problem only can solved by customer care agent by updating the dish. So i again contacted customer care agent. Then they are repeating same reply as above. My problem is not solved yet and i am sure that they can solved it by updating. D2H is always cheating their customers for money. They only need to update the system to solve the problem. So kindly resolve my problem as soon as earlier or refund the amount i recharged so that i could take another connection from any other dish.

I am a consumer of Videocon d2h. My Customer ID is[protected] and I have raised a complain on 18.05.2022 for error (E18) with the customer care department multiple times. Every time they said we have raise the comand wait for 15 minutes but nothing happend and after that they told me to visit engineer will resolve this but no visit or no call till time. The same issue occur previously month back and customer...

I want to inform that while recharging 307 Rs from Paytm I wrongly put my old phone number and the amount is credited to my old account. I tried calling customer care for a refund but he told me that money can't be refunded if wrongly credited to any other account. I request you to kindly give credit of amount Rs. 307/- in my account immediately.

Here are the transaction details:
Name -- Amiya Ranjan
Mobile Number -- [protected](Old Number)
Bank - Bank of Baroda
Order Id -- [protected]
Transaction Id[protected]

Customer ID[protected]which got wrongly recharged)
Customer ID[protected] correct customer ID )

Transaction ID - [protected]
Bank reference no - [protected]
From - ICICI bank UPI
Time - 02:08 PM
Date : 14 May 2022

Customer ID[protected]which got wrongly recharged)
Customer ID[protected] correct customer ID )

Transaction ID - [protected]
Bank reference no - [protected]
From - ICICI Bank UPI
Time - 02:08 PM
Date : 14 May 2022

On 8th May 2022 at 7.13pm, I wrongly recharged my old terminated d2h A/c of ₹261. I kindly request you to refund my money to my bank account.

As I wrongly recharged my old d2h, I know it's details

Wrongly recharged AC details:
Customer ID: 71787621
Vc: [protected]

Transaction ID:NX22050819132318842982161

D2h reference ID : ARMN[protected]

Dear TRAI,

I am raising this request on behalf of my mother. She is a Videocon d2h user with customer id[protected]. I was recharging her d2h account with 300 rupees, but when I went to payment page and selected internet banking as the payment option the recharge account changed to 399 on its own. When I recharged the account with this amount, I noticed that the subscription plan was changed on its own without my mother's consent. I tried to resolve this issue by calling their customer care at [protected] multiple times, but they are not willing to change the subscription plan to what I was using a month ago. The customer care is not ready to raise a complaint request even after asking multiple times. TRAI please take strict steps towards Videocon D2h so that either they change the subscription plan to previous month's plan or refund my amount of 399.

Actually i close my d2h account but mistakenly i recharged this account, so please refund my money of about 620 rupees.

Hi
I have recharged today to my old customer id (linked to mobile no. +91-[protected]). I still own this number, but the d2h account is inactive.

My new customer id is linked to mobile no. +91-[protected].
Could you please transfer the recharge amount (Rs. 1208) to my customer id linked to +91-[protected].

Yesterday (2/3/2022) I did a recharge for my d2h account instead of the new a/c I mistakenly did the recharge on the old account kindly help me with this problem and revert the amount to the new d2h account