d2h Complaints & Reviews

Although we have recharged Rs 288 on 15th June 2023 till this moment we are neither able to view the channel nor money refunded . we have already filed complaints to customer care but they didnt take any action regarding this Complaint No is[protected]. we are not even able to track our complaint VC No. is [protected]

Hi Team,
I mistakenly purchased the wrong package, and because that package doesn't offer the channels I'm looking for, I immediately called customer service and asked them to alter the plan. However, the executive turned down my request and told me to get a bigger recharge. Why should I try it? I kindly asked them to alter my package or refund my money. But they haven't agreed to it. Should survive with it for next 6 months.
Service Provider: Videocon d2h
Cust id:[protected]
Cust Name: Amarnath Prabakaran
Package amount: 1099/6 months
Desirable resolution: Either refund my money or change the Package
Date of incident:[protected]
Client number: [protected]

I am having d2h connection 47506235 which is having IR box with unrepairable error as per technician but he is asking for excess charges for upgraded box being forcefully issuing to us, whereas we only require basic box and a box swapping is enough. Another technician allotted kept the complaint pending saying no stock of the old box and the same may or may not be available from company. Hence, my recharge is getting wasted. Also, temporary deactivation is being charged by company whereas other company is providing it free of cost. Customer care is not able to resolve the issue at their level also. Total fraud business is run by D2h, kindly look into the matter please.

I had made one payment of recharging Videocon D2H (via PAYTM) on 6th April 2023, which somehow got recharged to an inactive D2H customer ID instead of active D2H id (Details of both the ID are mentioned below). I called up to Videocon D2H immediately upon realizing that the recharge has been done mistakenly to wrong id, for which they told that I would be contacted. They even contacted me once, I had given all the required details for transferring the amount to the active D2H id, but yet it’s not done. Calling them every alternate day to get an update for the same but in vain. Hence am writing the matter to draw your attention and do the needful.
1. Wrong ID on which the recharge was mistakenly done: 77936529
2. Right ID on which the recharge should have been done:[protected]
Both the ID's belong to me. First ID is inactive since many months and the 2nd ID is active. By mistake I did the recharge of 1000 in the inactive account instead of active account.
I need either the refund of the amount, or transfer the said amount to the active D2H connection[protected].

I have send the money to my old d2h account number which is not in use and I want it to be transferred to my current d2h account register mobile number is [protected], recharge 239 ruppes so please send the money to current account as you can see the transaction is so help me out

I recharged my D2H account today twice with Rs 100 each. Both the time Rs 18 each has been deducted without any intimation. I just got the message - Recharged with 100 and available balance is 82. Futher, after another recharge of 100, available balance remained Rs 162 instead of 200.
Customer must be informed on what account money has been deducted.
Contacted Customer care 4 times. They are unable to justify deductions. They just say- company has deducted.
Request lokk into the concerns and refund at the earliest. Thanks.

My old d2h I'd no 17848811 rmn no.[protected] have recharged yesterday.but no recharge yet.customer care told me that I have wrongly recharge on rmn [protected].my registered rmn no [protected] and I'd is[protected].
So please transfer recharge amount to I'd no.17848811 rmn [protected] to I'd[protected] rmn [protected]

Sender:
Sarfraz Nawaz
No.2, Sivankovil Street
Ilayayankudi-630702
Sivagangai District
Recipient: Dish TV India Ltd. FC - 19, Sector 16A, Film City, Noida, Uttar Pradesh, India. Pin code-201301 sir, I am running a shop called Best Xerox at the above address. I belong to a poor family. I am surviving on the income from my shop. In this case to my shop videocon d2h recharge On 05.05.2023, a customer came to me and his videocon d2h recharge Cutober ID [protected] Instead of Customer ID [protected] He said that. I have paid Rs 250 through IOB Net Banking 250 rupees has been deducted from my IOB Net Banking account. But the money did not reach my client. My client told me this. This error is attributed to error. So I request you to kindly refund my amount of Rs.250 which was deducted from my Net Banking account. My IOB NetBanking account no. [protected] Hereby I have attached my IOB NetBanking Statement of security deposit.
Thanks
Thus
Sarfraz Nawaz

I have by mistakenly recharge on d2h on 30/04/2023 amt 350/- requesting my refund amt back.

Name: Abhitap Bhatnagar
Mobile no:[protected]
I'd no 61435341
Your Videocon d2h company is here for doing fraud with customer before subscribtion close date ur Videocon company closes all the channel before 2 hours as I said videocon customer care that I will close your d2h= and will go to other services he did ok fine no problem is this the way to talk with care.
From tomorrow onwards i am going to other services please remove my name and mobile no.
Thank you

Customer ID[protected]which got wrongly recharged)
Customer ID[protected]correct customer ID )

Transaction ID[protected]]
From - GooglePay via UPI
Time - 08:57 pm
Date : 29, March, 2023

I request that the balance in my old d2h account be transferred to the new one (details provided above).

I have recharged old d2h account through paytm upi app.kindly revert back the recharge amount to my upi wallet.i have attached screenshot about the paytm.

Today dated 14 April 2023 I wrongly recharged 700RS to my old D2H account (VC-[protected]), Which i am no longer using it. Transaction detail is [protected]@944366 (IOB internet banking)

Is it possible to transfer the amount to my new D2H account VC - [protected]. If transfer is not possible please refund that amount

I Praveen Kumar Pathak purchased a Liqor Bottle on 10th April, 2023 from Bhai Ji Liqor Shop, Patrapada, Bhubaneswar near by Odisha Hotel of Royal Green 750ml with manufacturing date 19.03.2023 having M.R.P. of Rs. 730. The Seller i.e. Bhai Ji Liqor Shop, Patrapada near by Odisha Hotel, Bhubaneswar charged me Rs. 840 giving reasons of new excise policy. However, as per the new Excise Policy dated 30.03.2023 the price they showed me was Rs. 770 still they charged me Rs 70 extra and gave me a bottle with old manufacturing date of Rs. 730. When asked them to return the same, they were giving reasons of charging 15%-20% of the paid amount after giving unsatisfied reasons.
Kindly do the needful and take necessary action of this corruption.

I did a recharge of 750Rs on 4th of march 2023 which made my switch off date to 16th of jun 2023 because my monthly recharge is 248Rs and my switch off date was 6th of march 2023 with which if we add 3 months make the switch off date to 6th of jun 2023 but as we get 10 days extra on doing recharge of recharge my switch off goes to 16th of jun 2023 Now yesterday on 4th of april 2023 i did another recharge of 500Rs but my balance doesn't get updated it still shows 16th of jun and when i opened a ticket they just closed it without resolving my issue ticket number is[protected]. and when i called them they just said that no no sir it is correct now your date is 16th of jun. and hanged up the call and said that their senior will contact till now nobody has contacted me. My Customer ID is[protected]. I added all recharge screenshots and statement screenshots from d2h.com

I am receiving 10-12 calls from d2h daily and it is causing me unnecessary disturbance and if they are going to do same i am going to change service provider.

Customer ID : 41648536

1. Why are you activating VAS and deducting my balance without my permission? I never called you or told you to activate any kind of service till date. So why are you activating these stuffs without my permission?

2. Stop calling me again and again regarding your promos. If I really need, I will activate it myself from D2H website.

3. My current account balance is high enough that it can last for next 11 years but d2h website shows 2028 as switch off date. How is that possible? I have filed complaint and called you at least 15 times but I never got even single reply from D2H.

Though i have recharged my subscription message is being displayed on tv screen

I have been getting 5-6 calls on an avg daily from Videocon d2h which are all unnecessary for me.
These calls start in the morning 9 AM itself, how disturbing people in the morning is justified ?
Please top these non sense calls, this surely feels like harassment and nothing else.

I Have rechagre at wrong number can i get my refund please d2H otherwise you can transfer in my d2h account