Submit a Complaint
Claimed

d2h Complaints & Reviews

www.d2h.com
2.4
Updated: Nov 2, 2025
Complaints 3327
Resolved
1436
Unresolved
1891
Good! d2h values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that d2h step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to d2h

Having problems with d2h?

File a complaint and get it resolved by d2h customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Satellite, Cable DTH TV
d2h

d2h reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Amal Albin
Dec 20, 2022
Dec 20, 2022
This thread was updated on Dec 20, 2022
Report
Copy

Recharged my old account please reverse it

Dear D2H
LATELY I MADE A SMALL MISTAKE BY RECHARGING MY OLD D2H ACCOUNT WITH CONSUMER NUMBER : 9333799 PLEASE REVERSE THE AMOUNT TO MY NEW ACCOUNT WITH CONSUMER NUMBER :[protected]

I hope you resolve it assoon as possible...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Krishna Kundagol
Dec 14, 2022
Dec 16, 2022
This thread was updated on Dec 16, 2022
Report
Copy

Address: Karnataka

Sir, By mistake I rechargeed Rs.5000 instead of Rs.500 on 12th December 2022 So pls refund the recharge amount of Rs.5000
+1 photos
d2h customer support has been notified about the posted complaint.
View replies
Dear Krishna,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards
Reply
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    vickyagarwal63
    from Pune, Maharashtra
    Dec 10, 2022
    Resolved
    Report
    Copy
    Resolved

    My account balance was 2500 on 09dec2022, it got deducted to 1250 on switch to lesser base pack, my customer ID is[protected]
    Dec 11, 2022
    Complaint marked as Resolved 
    The issue is resolved regarding account balance
    d2h customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      kamal sreeja
      from Neyveli, Tamil Nadu
      Dec 2, 2022
      Report
      Copy

      Address: D/4D perumal kovil street Block-27 Neyveli-607803

      Sir my id[protected] I have uptained tamil hd platimum that to for one year but sports18 1 hd has not been activated until now .I have called more than 10 times to the cus care but they are refresing no uses it is only showing E16-4.what to do OR i have to Quit from D2H for ever.
      d2h customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Dabhi Shashikant
        Nov 21, 2022
        Report
        Copy

        Address: 39,NAGORISHALA RATANPOLE AHEMDABAD 380001

        Sir I m a d2h gold customer from long time
        I have d2h android xtream set top box and Bluetooth remot with box but just my remot is not working google assistant features and my set top box is in extended warranty period but d2h comp.s customer care is not response and he told remote s warranty is not come only set top box warranty coming .and he asking me new remot purchase and his price Rs 750 pay and get yu..
        So I want complaint against videocon D2h comp
        Pls yu help me ..I request yu.
        d2h customer support has been notified about the posted complaint.
        View replies
        Still not resolved my complaint against d2h
        Reply
        Dear Shashikant,

        Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

        Thanks & regards
        Reply
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shoaib.q
          from Agra, Uttar Pradesh
          Nov 8, 2022
          Resolved
          Report
          Copy
          Resolved

          I made payment against my videocon d2h which is not in use. So i want my amount to reverse back into my bank account.
          Nov 8, 2022
          Complaint marked as Resolved 
          I mistakenly recharged my d2h account which is not in use and i asked company for reversal refund but somebody say it is possible and someone guide me the online complaint process of reversal on their website by my own. Also, I have call recordings of conversations between me and customer care senior executive. And i also have the screenshot of the transaction
          d2h customer support has been notified about the posted complaint.
          View replies
          This is the photo of transaction. Kindly resolve
          Reply
          Attached the transaction details/screenshot.
          Reply
          Dear Shoaib,

          Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

          Thanks & regards
          Reply
          Leo3491's reply, Nov 16, 2022
          I'm having the same issue which is not resolved yet pls help.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          3 Comments
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Poonam Heigher
            Oct 29, 2022
            Resolved
            Report
            Copy
            Resolved

            Address: Hno 469 Sector 15 HUDA, jagadhri

            We did a recharge of Rs 100 of d2h on 25 oct 2022 through mypangram and giving a discount of 3 Rs. 97 Rs was deducted and recharge was also not completed through your website. Not even our 97 Rs was refunded. Kindly refund our amount of Rs 97.

            Our Customer id is 10498038.

            contact no. [protected]
            Dec 13, 2022
            Complaint marked as Resolved 
            d2h customer support has been notified about the posted complaint.
            Verified Support
            Nov 01, 2022
            d2h Customer Care's response             Dear Poonam,

            Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

            Thanks & regards
            Verified Support
            Nov 11, 2022
            d2h Customer Care's response             Dear Poonam,

            We tried to reach you but your no. was not contactable. Please write to us with updated or alternate mobile number and email ID at [protected]@d2h.com and we will put all our efforts in trying to help you out.

            Thanks & regards
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Azim Makrani
              Oct 28, 2022
              Resolved
              Report
              Copy
              Resolved

              E18-4 insufficient balance after refreshing many time

              Address: bhatiya socity wankaner

              My Cust.id.[protected] my account is showing the balance successfully done but after refreshing several of time still I am getting E18-4 insufficient balance screen I have call on d2h customer care no. they always ask to send a technician... my dish connection is all ok, correct time is display on left of my screen I also got software update successful... please send me the procedure that I manually do it my self
              do as needful
              thank...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              A
              Akaljot singh
              from Gurdaspur, Punjab
              Oct 21, 2022
              Resolved
              Report
              Copy
              Resolved

              Address: Gurdaspur

              Wrong customer ID recharge. Wrong customer ID number[protected].
              My original customer ID number[protected]. My money is back.300rs.
              Plz refund
              Dec 12, 2022
              Complaint marked as Resolved 
              d2h customer support has been notified about the posted complaint.
              Oct 21, 2022
              Updated by Akaljot singh               Wrong customer ID recharge. Wrong customer ID number[protected].
              My original customer ID number[protected]. My money is back.300rs.
              Plz refund
              Verified Support
              Oct 25, 2022
              d2h Customer Care's response               Dear Akaljot,

              Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

              Thanks & regards
              Verified Support
              Nov 11, 2022
              d2h Customer Care's response               Dear Akaljot,

              We tried to reach you but your no. was not contactable. Please write to us with updated or alternate mobile number and email ID at [protected]@d2h.com and we will put all our efforts in trying to help you out.

              Thanks & regards
              Helpful
              2 other people found this review helpful
              2 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                salahjr
                Oct 20, 2022
                Resolved
                Report
                Copy
                Resolved

                Sports 18 channel

                When will be sports 18 channel available on d2h.?...
                Helpful
                2 other people found this review helpful
                2 found this helpful
                Write a comment
                Report
                Copy
                L
                Leo3491
                Oct 15, 2022
                Report
                Copy

                Dear Team,

                I want to inform you that on 15th October, 2022 I've accidently recharged with 720 rs. on my Videocon D2H id I request you to kindly please refund that amount to same Paytm account which i have used during payment.

                Find the enclosed screenshot of my transaction for your reference:
                +2 photos
                d2h customer support has been notified about the posted complaint.
                Oct 18, 2022
                Updated by Leo3491                 It's been 3 days and they are already charging from that amount although I'm not using it. Please cancel my subscriptions If it's going to take long for the simple refund.
                Verified Support
                Oct 18, 2022
                d2h Customer Care's response                 Dear Leo3491,

                Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

                Thanks & regards
                Oct 29, 2022
                Updated by Leo3491                 I'm not getting any updates
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Arch T
                  Oct 15, 2022
                  Report
                  Copy

                  Yesterday around 6.30PM d2H connection got disconnected, so I recharged the account immediately and informed the local (Sri Lanka) distributor for activation. Still, they haven't activated the account and I have to keep calling them to get the connection back.

                  I'm from Sri Lanka. Is it possible for us to pay the amount directly via the online portal?

                  Very disappointed about this. Even during weekends too we are unable to watch it.
                  d2h customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer( Arch T),

                  Please reach out to your respective local dealer for further assistance in this regard.

                  Thanks & regards
                  Reply
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    salahjr
                    Oct 15, 2022
                    Report
                    Copy

                    Viacom 18's new channel "Sports 18" is not available on d2h., which will telecast upcoming World Cup. Please make the channel available as soon as possible
                    d2h customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                    Thanks & regards
                    Reply
                    salahjr's [Complaint's author] reply, Oct 15, 2022
                    [9562783994]
                    Dear Customer,

                    We are working closely with the concerned broadcasters to add more channels on our platform for the benefit of our subscribers. I have noted your valuable feedback and will make sure that it reaches the right people. Thanks!

                    Thanks & regards
                    Reply
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      O
                      Omkar Kelkar
                      Oct 12, 2022
                      Report
                      Copy

                      D2h is literally harassing people by making phone calls every day about new services. I've conveyed multiple times that I'm not interested in any service or promotional offers but they keep making phone calls. First of all most of their phone operators lack communication skills.
                      Today I got a call from a woman called Rupa Kumari. on asking what branch she's operating from and how to stop these calls and process them, she muted herself.
                      I've applied for DND multiple times, but it stops for a few days and they start calling again.
                      I also want to know if I can actually make a police complaint about this if that's what it's going to take for them to stop this nonsense.
                      d2h customer support has been notified about the posted complaint.
                      View replies
                      Dear Omkar,

                      Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                      Thanks & regards
                      Reply
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sachin Dhamgunde
                        from Parbhani, Maharashtra
                        Sep 30, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: India
                        Website: www.d2h.com

                        I am Dr Dhamgunde S S busy Orthopedics Surgeon is irritated by daily repeated calls from videocon d2h from morning 9am to 9pm
                        Nov 6, 2022
                        Complaint marked as Resolved 
                        d2h customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 03, 2022
                        d2h Customer Care's response                         Dear Sachin,

                        Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

                        Thanks & regards
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sethuraman Sankaran
                          Sep 26, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          I have recharged my d2h on 25th September 2022. But I have recharged with smart card no [protected] instead of the id no[protected] for Rs199 /. Please rectify this defect by crediting this Rs199/ in my id number at your earliest possible.
                          +1 photos
                          Oct 28, 2022
                          Complaint marked as Resolved 
                          d2h customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 27, 2022
                          d2h Customer Care's response                           Dear Sethuraman,

                          Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                          Thanks & regards
                          View replies
                          Incorrect recharge to customer is would please check and refund the amount. Videocon D2H team Please do the need full.

                          Recharge :Rectification of wrong credit in my sc no03015592325 instead of I'd no 301316179 - Comment #4068619 - Image #0
                          Reply
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rishav Boss
                            Sep 23, 2022
                            Report
                            Copy

                            Address: Mumbai

                            मेरी आप से ये शिकायत है कि इस चैनल पर रोज रोज एक जैसे गाने और फिलमें दिखाई जाती है कृपया करके इसको बदलो और मेरी शिकायत पर ध्यान जरूर देना, बहुत परेशान हु आप के चैनल से, मैंने देखा आप ने कितनी शिकायत पर ध्यान दिया है सबसे महगा चैनल है ये
                            d2h customer support has been notified about the posted complaint.
                            View replies
                            Dear Rishav,

                            Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                            Thanks & regards
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              net_demo
                              Sep 23, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              Recharge not added to account - Service disconnected

                              Address: Film city, Noida, Uttar Pradesh, India
                              Website: www.d2h.com/contact-us

                              Online recharge was made on Sep 4th. According to the bank everything is ok on their side and D2H should have received payment on 4th itself

                              Kept receiving messages (on TV) and email that service will be disconnected on Sep 9th. Kept updating D2H about the messages and payment details.

                              Service was disconnected on Sep 9th.

                              Provided bank statement details to D2H. D2H has so far refused to acknowledge...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              A
                              Adarshkash77
                              from Lucknow, Uttar Pradesh
                              Sep 16, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              D2H adds channel without my consent by adding there value added services charging me from about 100-250 rupees extra per month
                              I complained several times to customer care by nothing happened
                              Vc number [protected]
                              Oct 23, 2022
                              Complaint marked as Resolved 
                              d2h customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 19, 2022
                              d2h Customer Care's response                               Dear Adarsh,

                              Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

                              Thanks & regards
                              Verified Support
                              Sep 21, 2022
                              d2h Customer Care's response                               Dear Adarsh,

                              We have excluded your RTN from our calling database. However, we have marked mentioned number 705****043 under DNC. You will not receive any promotional calls from d2h after 48 hours.

                              Thanks & regards
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Manisha Kujur
                                Sep 13, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Recharge of D2h done twice

                                While recharging the d2h, I paid twice for the same id. In the 1st payment, I mistakenly recharged the wrong amount by putting the wrong digits. Therefore the amount debited but no successful recharge occurred. The amount was Rs. 252
                                During 2nd pay, I recharged with Rs. 256 and the transaction was successful for the recharge of the d2h.
                                Therefore, I request you to see through my problem accordingly....
                                +4 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Related businesses

                                DishTV
                                3.6
                                (5404)
                                Sun Direct
                                3.2
                                (2435)
                                Independent TV
                                1
                                (1024)