d2h Complaints & Reviews

Team,
I recharged my old account with RTN ([protected]) for 315 on 24/12/22, but my setup box had an issue. We got a new setup box and a new account with RTN [protected], like to transfer the amount from the old one to the new one?

d2h customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Dec 27, 2022

Verified Support

Dear Siva,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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Website: www.d2h. com

Sir, By mistake I recharged Rs.5000 instead of Rs.500 on 12th December 2022. Shall l get refund of the wrong recharge amount?
My account # [protected]

d2h customer support has been notified about the posted complaint.

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Address: SARTHAK HOUSE OM SAI NAGAR, DEGLOOR ROAD, Udgir

Hello,

I want to inform you that I have recharged my Videocon d2h account on 13- Dec 2022. Later I got to know recharge was done on my old customer Id[protected] instead of the new one. I request you to kindly give credit/transfer of amount to my Current Account immediately.

d2h customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Dec 23, 2022

Verified Support

Dear Prajakta,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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Address: Karnataka

Sir, By mistake I rechargeed Rs.5000 instead of Rs.500 on 12th December 2022 So pls refund the recharge amount of Rs.5000

d2h customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Dec 16, 2022

Verified Support

Dear Krishna,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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My account balance was 2500 on 09dec2022, it got deducted to 1250 on switch to lesser base pack, my customer ID is[protected]

Dec 11, 2022

Complaint marked as Resolved

The issue is resolved regarding account balance

d2h customer support has been notified about the posted complaint.

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Address: D/4D perumal kovil street Block-27 Neyveli-607803

Sir my id[protected] I have uptained tamil hd platimum that to for one year but sports18 1 hd has not been activated until now .I have called more than 10 times to the cus care but they are refresing no uses it is only showing E16-4.what to do OR i have to Quit from D2H for ever.

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Address: 39,NAGORISHALA RATANPOLE AHEMDABAD 380001

Sir I m a d2h gold customer from long time
I have d2h android xtream set top box and Bluetooth remot with box but just my remot is not working google assistant features and my set top box is in extended warranty period but d2h comp.s customer care is not response and he told remote s warranty is not come only set top box warranty coming .and he asking me new remot purchase and his price Rs 750 pay and get yu..
So I want complaint against videocon D2h comp
Pls yu help me ..I request yu.

d2h customer support has been notified about the posted complaint.

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D

Dabhi Shashikant

Nov 23, 2022

Still not resolved my complaint against d2h

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d2h Customer Care

from Delhi, Delhi

Nov 24, 2022

Verified Support

Dear Shashikant,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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I made payment against my videocon d2h which is not in use. So i want my amount to reverse back into my bank account.

Nov 8, 2022

Complaint marked as Resolved

I mistakenly recharged my d2h account which is not in use and i asked company for reversal refund but somebody say it is possible and someone guide me the online complaint process of reversal on their website by my own. Also, I have call recordings of conversations between me and customer care senior executive. And i also have the screenshot of the transaction

d2h customer support has been notified about the posted complaint.

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S

Shoaib.q

from Agra, Uttar Pradesh

Nov 8, 2022

This is the photo of transaction. Kindly resolve

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S

Shoaib.q

from Agra, Uttar Pradesh

Nov 8, 2022

Attached the transaction details/screenshot.

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d2h Customer Care

from Delhi, Delhi

Nov 9, 2022

Verified Support

Dear Shoaib,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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Leo3491's reply, Nov 16, 2022

I'm having the same issue which is not resolved yet pls help.

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Address: Hno 469 Sector 15 HUDA, jagadhri

We did a recharge of Rs 100 of d2h on 25 oct 2022 through mypangram and giving a discount of 3 Rs. 97 Rs was deducted and recharge was also not completed through your website. Not even our 97 Rs was refunded. Kindly refund our amount of Rs 97.

Our Customer id is 10498038.

contact no. [protected]

Dec 13, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2022

d2h Customer Care's response Dear Poonam,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Nov 11, 2022

d2h Customer Care's response Dear Poonam,

We tried to reach you but your no. was not contactable. Please write to us with updated or alternate mobile number and email ID at [protected]@d2h.com and we will put all our efforts in trying to help you out.

Thanks & regards

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Address: Gurdaspur

Wrong customer ID recharge. Wrong customer ID number[protected].
My original customer ID number[protected]. My money is back.300rs.
Plz refund

Dec 12, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Oct 21, 2022

Updated by Akaljot singh Wrong customer ID recharge. Wrong customer ID number[protected].
My original customer ID number[protected]. My money is back.300rs.
Plz refund

Verified Support

Oct 25, 2022

d2h Customer Care's response Dear Akaljot,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Nov 11, 2022

d2h Customer Care's response Dear Akaljot,

We tried to reach you but your no. was not contactable. Please write to us with updated or alternate mobile number and email ID at [protected]@d2h.com and we will put all our efforts in trying to help you out.

Thanks & regards

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Dear Team,

I want to inform you that on 15th October, 2022 I've accidently recharged with 720 rs. on my Videocon D2H id I request you to kindly please refund that amount to same Paytm account which i have used during payment.

Find the enclosed screenshot of my transaction for your reference:

d2h customer support has been notified about the posted complaint.

Oct 18, 2022

Updated by Leo3491 It's been 3 days and they are already charging from that amount although I'm not using it. Please cancel my subscriptions If it's going to take long for the simple refund.

Verified Support

Oct 18, 2022

d2h Customer Care's response Dear Leo3491,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Oct 29, 2022

Updated by Leo3491 I'm not getting any updates

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Yesterday around 6.30PM d2H connection got disconnected, so I recharged the account immediately and informed the local (Sri Lanka) distributor for activation. Still, they haven't activated the account and I have to keep calling them to get the connection back.

I'm from Sri Lanka. Is it possible for us to pay the amount directly via the online portal?

Very disappointed about this. Even during weekends too we are unable to watch it.

d2h customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Oct 15, 2022

Verified Support

Dear Customer( Arch T),

Please reach out to your respective local dealer for further assistance in this regard.

Thanks & regards

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Viacom 18's new channel "Sports 18" is not available on d2h., which will telecast upcoming World Cup. Please make the channel available as soon as possible

d2h customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Oct 15, 2022

Verified Support

Dear Customer,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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salahjr's [Complaint's author] reply, Oct 15, 2022

[9562783994]

d2h Customer Care

from Delhi, Delhi

Oct 17, 2022

Verified Support

Dear Customer,

We are working closely with the concerned broadcasters to add more channels on our platform for the benefit of our subscribers. I have noted your valuable feedback and will make sure that it reaches the right people. Thanks!

Thanks & regards

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D2h is literally harassing people by making phone calls every day about new services. I've conveyed multiple times that I'm not interested in any service or promotional offers but they keep making phone calls. First of all most of their phone operators lack communication skills.
Today I got a call from a woman called Rupa Kumari. on asking what branch she's operating from and how to stop these calls and process them, she muted herself.
I've applied for DND multiple times, but it stops for a few days and they start calling again.
I also want to know if I can actually make a police complaint about this if that's what it's going to take for them to stop this nonsense.

d2h customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Oct 12, 2022

Verified Support

Dear Omkar,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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Address: India

Website: www.d2h.com

I am Dr Dhamgunde S S busy Orthopedics Surgeon is irritated by daily repeated calls from videocon d2h from morning 9am to 9pm

Nov 6, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2022

d2h Customer Care's response Dear Sachin,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

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I have recharged my d2h on 25th September 2022. But I have recharged with smart card no [protected] instead of the id no[protected] for Rs199 /. Please rectify this defect by crediting this Rs199/ in my id number at your earliest possible.

Oct 28, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2022

d2h Customer Care's response Dear Sethuraman,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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S

Shivawalikar

Nov 5, 2022

Incorrect recharge to customer is would please check and refund the amount. Videocon D2H team Please do the need full.

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Address: Mumbai

मेरी आप से ये शिकायत है कि इस चैनल पर रोज रोज एक जैसे गाने और फिलमें दिखाई जाती है कृपया करके इसको बदलो और मेरी शिकायत पर ध्यान जरूर देना, बहुत परेशान हु आप के चैनल से, मैंने देखा आप ने कितनी शिकायत पर ध्यान दिया है सबसे महगा चैनल है ये

d2h customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Sep 23, 2022

Verified Support

Dear Rishav,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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D2H adds channel without my consent by adding there value added services charging me from about 100-250 rupees extra per month
I complained several times to customer care by nothing happened
Vc number [protected]

Oct 23, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2022

d2h Customer Care's response Dear Adarsh,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Sep 21, 2022

d2h Customer Care's response Dear Adarsh,

We have excluded your RTN from our calling database. However, we have marked mentioned number 705****043 under DNC. You will not receive any promotional calls from d2h after 48 hours.

Thanks & regards

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While recharging the d2h, I paid twice for the same id. In the 1st payment, I mistakenly recharged the wrong amount by putting the wrong digits. Therefore the amount debited but no successful recharge occurred. The amount was Rs. 252
During 2nd pay, I recharged with Rs. 256 and the transaction was successful for the recharge of the d2h.
Therefore, I request you to see through my problem accordingly.

Oct 18, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2022

d2h Customer Care's response Dear Manisha,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Sep 14, 2022

d2h Customer Care's response Dear Manisha,

I hope my team got in touch with you and shared all the requisite information. Please do let me know in case there is anything else I can help you with.

Thanks & regards

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Address: Thane, Maharashtra 421301

Dear sir/madam
By mistake i have done recharge on my old d2h I'd[protected] which has been deactivated & stopped working please transfer the balance on my new connection d2h I'd[protected] [protected] the recharge has been done through Paytm for rupees 533/- on 8th September 2022 i am facing problem please help me with this contact number [protected]

Sep 12, 2022

Complaint marked as Resolved

There is no email or phone call from the company. I had called d2h customer care but it did not happen, please pray for your help.

d2h customer support has been notified about the posted complaint.

Sep 12, 2022

Updated by @tanuj1 Dear sir/madam
By mistake i have done recharge on my old d2h I'd[protected] which has been deactivated & stopped working please transfer the balance on my new connection d2h I'd[protected] [protected] the recharge has been done through Paytm for rupees 533/- on 8th September 2022 i am facing problem please help me with this contact number [protected]

Verified Support

Sep 14, 2022

d2h Customer Care's response Dear Tanuj,

The unused balance of Rs.452 has already been transferred from old VC [protected] to new VC no [protected]. Now the revised switch-off date is 06 Oct 2022 for VC [protected].

Thanks & regards

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d2h Customer Care

from Delhi, Delhi

Sep 13, 2022

Verified Support

Dear Tanuj,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

d2h Complaints & Reviews

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d2h reviews & complaints page 7

Videocon d2h amount transfer old to new

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Online payment reversal

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Wrongly recharge customer ID

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Online payment reversal

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My account balance deducted from 2500 to 1250 in one day after modifying base pack to lesser amount

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Channel number 666 not activated

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D2h stream box android Bluetooth remote issue

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Mistakenly recharged reversal amount

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Recharge of dish tv.

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Wrong Id recharge

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Wrong recharge refund

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Account activation

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Availability of channel

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D2h services spam calls

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Daily Repeated Calls from Videocon D@H

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Recharge :Rectification of wrong credit in my sc no03015592325 instead of I'd no 301316179

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D2h classic active

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Adding channel without my consent

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Recharge of D2h done twice

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By mistake I have recharge on my old d2h id

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