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d2h Complaints & Reviews

2.4
Updated: Nov 2, 2025
Complaints 3327
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1436
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d2h reviews & complaints page 8

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M
Mhadev
from Kalyan, Maharashtra
Jul 26, 2022
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Address: Shree complex kalyan

Dear team

I want to inform you that on 24 July 2022 while recharging the videocon d2h account of Rs. 271 /- I have wrongly put my old customer ID[protected] instead of my current customer ID I request you to kindly give credit/transfer of amount to my account[protected] immediately.
+1 photos
d2h customer support has been notified about the posted complaint.
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    M
    Mhadev malage
    from Kalyan, Maharashtra
    Jul 26, 2022
    Resolved
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    Resolved

    Address: Shree complex kalyan

    Dear team

    I want to inform you that on 24 July 2021 while recharging the videocon d2h account of Rs. 271 /- I have wrongly put my old customer ID[protected] instead of my current customer ID I request you to kindly give credit/transfer of amount to my account[protected] immediately.
    Aug 29, 2022
    Complaint marked as Resolved 
    d2h customer support has been notified about the posted complaint.
    Verified Support
    Jul 27, 2022
    d2h Customer Care's response
    Dear Mhadev,

    Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

    Thanks & regards
    Verified Support
    Jul 27, 2022
    d2h Customer Care's response
    Dear Mhadev,

    I hope my team got in touch with you and shared all the requisite information. Please do let me know in case there is anything else I can help you with.

    Thanks & regards
    Verified Support
    Jul 29, 2022
    d2h Customer Care's response
    Dear Mhadev,

    As per the concerned team, please share a recharge screenshot on social media handles or you can raise a request against the wrong recharge via DIY.

    Thanks & regards
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      1
      19PS5016 KUSHAL SAATHWIK
      Jul 26, 2022
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      Sir, /madam I have recharged Videocon d2h and recharge was unsuccessful BUT my I got message that I have used 245 rupees for recharge and I have lost the money, , , and I tried once again recharge was successful please help me to get back my first recharged amount
      d2h customer support has been notified about the posted complaint.
      Dear Kushal,

      Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

      Thanks & regards
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        A
        AJINKYA MARATHE
        Jul 26, 2022
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        Website: www.d2h.com

        I’ve been receiving marketing calls from the above mentioned company. I’ve disconnected my account now but still they are harassing me by repeatedly calling from different numbers. I’m getting disturbed in the middle of my work because of these calls.
        d2h customer support has been notified about the posted complaint.
        Dear Ajinkya,

        Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

        Thanks & regards
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          V
          Vasant Gaikwad
          Jul 25, 2022
          Resolved
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          Resolved

          Accidentally I have recharged another customer ID[protected] of recharged 300 on 25/07/2022. Please reverse the amount on customer ID[protected].
          Thanks and regards.
          Aug 27, 2022
          Complaint marked as Resolved 
          d2h customer support has been notified about the posted complaint.
          Verified Support
          Jul 26, 2022
          d2h Customer Care's response
          Dear Vasant,

          Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

          Thanks & regards
          Verified Support
          Jul 27, 2022
          d2h Customer Care's response
          Dear Vasant,

          My team tried to reach you but you were not contactable. You can contact our customer care team at [protected]/[protected] for further assistance on this.

          Thanks & regards
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            N
            Narsing Ilegaonkar
            Jul 23, 2022
            Resolved
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            Resolved

            Website: www.d2h.com

            Dear team,
            I kindly inform you that on 22 July 2022 while recharging my Videocon D2H account (customer ID:[protected] I mistakenly recharged to my old Videocon D2H account (Customer ID:[protected] by recharge of 155₹, 50₹ and 99₹.I request you to kindly give credit/transfer of amount to my Current Account.[UPI transaction IDs respectively:[protected],[protected],[protected]]

            thanks.
            +3 photos
            Jul 31, 2022
            Complaint marked as Resolved 
            I think they did call me but I was just not there to pick up the phone. If you provide the correct information, they will resolve your problem even if you don't pick up the call, and yeah the experience was awesome.
            d2h customer support has been notified about the posted complaint.
            Verified Support
            Jul 25, 2022
            d2h Customer Care's response
            Dear Narsing,

            Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

            Thanks & regards
            Verified Support
            Jul 27, 2022
            d2h Customer Care's response
            Dear Narsing,

            My team tried to reach you but you were not contactable. As per your request, the payment has been transferred from customer id[protected] to customer id[protected].

            Thanks & regards
            Jul 31, 2022
            Updated by Narsing Ilegaonkar
            thank you, d2h customer care as well as consumer complaint team. My complaint has been resolved.
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              C
              Chandra_reddy
              Jul 15, 2022
              Resolved
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              Resolved

              Dear Team,

              I wanted to inform you that on 14th July 2022 while recharging the Videocon d2h account I accidentally recharged 2000/- to my old customer ID[protected]. We have recently changed the setup due to the previous one faulty. I wasn't aware that the customer ID changes. I request you to kindly give credit/transfer of the deposited money 2000 and any existing balance tied to my old customer ID to the new account having VC number [[protecte]]?

              Find the enclosed screenshot of my transaction for your reference.

              Thanks,
              Konda Reddy
              +1 photos
              Aug 16, 2022
              Complaint marked as Resolved 
              d2h customer support has been notified about the posted complaint.
              Jul 15, 2022
              Updated by Chandra_reddy
              Please contact me via email or phone for the new account ID or VC number.
              Verified Support
              Jul 15, 2022
              d2h Customer Care's response
              Dear Chandra,

              Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

              Thanks & regards
              Verified Support
              Jul 16, 2022
              d2h Customer Care's response
              Dear Chandra,

              Please note that as per your request payment of Rs 2000 has been transferred from VC No [protected] to VC No [protected].

              Thanks & regards
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                A
                Aravindgullapudi
                Jul 13, 2022
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                Address: Narsipatnam

                Dear Team,

                I want to inform you that on 8th july while recharging the Videocon d2h account of Rs 491/- I have wrongly put my old Customer ID [[protected]] instead of my Current Customer ID[[[protected]].I request you to kindly give credit/transfer of amount to my Current Account[[[protected]]] immediately.

                Find the enclosed screenshot of my transaction for your reference:
                +1 photos
                d2h customer support has been notified about the posted complaint.
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                  A
                  Aravindgullapudi
                  Jul 12, 2022
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                  Address: Narsipatnam

                  Dear Team,

                  I want to inform you that on 8th july 2022 while recharging the Videocon d2h account of Rs 491/- I have wrongly put my old Customer ID [[protected]] instead of my Current Customer ID[[protected]].I request you to kindly give reverse of amount to my Account immediately.
                  Find the enclosed screenshot of my transaction for your reference:
                  +1 photos
                  d2h customer support has been notified about the posted complaint.
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                    Aravindgullapudi
                    Jul 12, 2022
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                    Address: Narsipatnam

                    Dear Team,

                    I want to inform you that on 8th july 2022 while recharging the Videocon d2h account of Rs 491/- I have wrongly put my old Customer ID [[protected]] instead of my Current Customer ID. I request you to kindly give reverse of recharge amount to my Account immediately.

                    Find the enclosed screenshot of my transaction for your reference:
                    d2h customer support has been notified about the posted complaint.
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                      A
                      Aravindgullapudi
                      Jul 12, 2022
                      Resolved
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                      Resolved

                      Address: Narsipatnam

                      Dear Team,

                      I want to inform you that on 27 May 2021 while recharging the Videocon d2h account of Rs 2796/- I have wrongly put my old Customer ID [[protected]] instead of my Current Customer ID[protected].I request you to kindly give my amount 491/- back
                      Aug 14, 2022
                      Complaint marked as Resolved 
                      d2h customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 13, 2022
                      d2h Customer Care's response
                      Dear Aravindgullapudi,

                      Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

                      Thanks & regards
                      Verified Support
                      Jul 14, 2022
                      d2h Customer Care's response
                      Dear Aravindgullapudi,

                      I hope that my team got in touch with you and was able to assist you accordingly. Do let me know in case you need any further assistance and I will surely look into it for you.

                      Thanks & regards
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                        J
                        Jadhav17
                        Jul 12, 2022
                        Resolved
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                        Resolved

                        Address: India
                        Website: www.d2h.com

                        I've done 3 months recharge of d2h & amount of rupees 895 debited from my account today 12July, 07:47AM but still it's not showing on my d2h account balance & also I didn't got refund from d2h
                        Customer ID: 32878399
                        Pls Help
                        Jul 13, 2022
                        Complaint marked as Resolved 
                        d2h customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 12, 2022
                        d2h Customer Care's response
                        Dear Jadhav,

                        Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

                        Thanks & regards
                        Verified Support
                        Jul 12, 2022
                        d2h Customer Care's response
                        Dear Jadhav,

                        My team tried to reach you but you were not contactable. Please share an alternate number for further assistance. You can contact our customer care team at [protected]/[protected] for further assistance on this.

                        Thanks & regards
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                          J
                          Jadhav17
                          Jul 12, 2022
                          Resolved
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                          Resolved

                          I've done 3 months recharge of d2h & amount of rupees 895 debited from my account today 12July, 07:47AM but still it's not showing on my d2h account balance & also I didn't got refund from d2h
                          Customer ID:32878399
                          Pls Help
                          Jul 13, 2022
                          Complaint marked as Resolved 
                          d2h customer support has been notified about the posted complaint.
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                            J
                            Jadhav17
                            Jul 12, 2022
                            Resolved
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                            Resolved

                            Address: India
                            Website: www.d2h.com

                            I've done 3 months recharge of d2h & amount of rupees 895 debited from my account today 12July, 07:47AM but still it's not showing on my d2h account balance & also I didn't got refund from d2h
                            Pls Help
                            Jul 13, 2022
                            Complaint marked as Resolved 
                            d2h customer support has been notified about the posted complaint.
                            Dear Jadhav,

                            Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                            Thanks & regards
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                              N
                              Nripen Kumar Chandra
                              Jul 7, 2022
                              Resolved
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                              Resolved

                              Address: Mango, Jamshedpur, Jharkhand

                              D2H set top box (RTN [protected]) has been locked... I cant change the pack. as per TRAI rule we are freedom to select the channels. But without any information my D2H has been locked. The customer care person denied to do anything.

                              [protected]
                              Jul 18, 2022
                              Complaint marked as Resolved 
                              2nd day after complaint, my problem is solved by D2H... Thank you
                              d2h customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 07, 2022
                              d2h Customer Care's response
                              Dear Nripen,

                              Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

                              Thanks & regards
                              Verified Support
                              Jul 08, 2022
                              d2h Customer Care's response
                              Dear Nripen,

                              I hope that my team got in touch with you and was able to assist you accordingly. Do let me know in case you need any further assistance and I will surely look into it for you.

                              Thanks & regards
                              Jul 18, 2022
                              Updated by Nripen Kumar Chandra
                              Thanks
                              Helpful
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                                A
                                AshokSonar1961
                                Jul 4, 2022
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                                I want videocon d2h people not to harassment me calling for promotional calls. All these calls must stop asap.
                                d2h customer support has been notified about the posted complaint.
                                Dear Ashok,

                                Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                                Thanks & regards
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                                  M
                                  m@n1234
                                  from LUCKNOW, Uttar Pradesh
                                  Jul 3, 2022
                                  Resolved
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                                  Resolved

                                  Website: www.d2h.com

                                  This is to inform that I had booked a new connection online and the payment regarding the same of amount Rs.2650 was made by me through paytm on 28th June 2022 at their website www.d2h.com. After making the payment no response was received regarding the same from their end. I made a call on their customer care number and none of them gave a satisfactory response rather one of the customer care agent booked a post paid connection .The technician arrived at my house and after setting up started asking for recharge. Therefore, I request them to either refund the payment made by me or take needful action for the same as soon as possible as it's been a week now
                                  +1 photos
                                  Aug 11, 2022
                                  Complaint marked as Resolved 
                                  d2h customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 04, 2022
                                  d2h Customer Care's response
                                  Dear Customer,

                                  Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

                                  Thanks & regards
                                  Jul 04, 2022
                                  Updated by m@n1234
                                  transaction id and order id are mentioned

                                  Verified Support
                                  Jul 08, 2022
                                  d2h Customer Care's response
                                  Dear Customer,

                                  As per the confirmation received from the service team, you have already purchased another D2H connection with VC [protected] dated 4 July 2022 and want to cancel this request against ticket number [protected] and return your payment. The amount has been refunded from our side against Order id HO-062822-RIL-43599 and same will be credited/update in customer account within 7 to 10 working days.

                                  Thanks & regards
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                                    AnuragPatil
                                    Jul 1, 2022
                                    Resolved
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                                    Resolved

                                    On 1 July 2022, I recharged my d2h with Rs 299. The amount got debited but the recharge was not successful.
                                    My Customer ID:[protected].
                                    I recharged from google Pay, the transaction ID :
                                    UPI transaction ID[protected]

                                    Please either recharge my account or refund my money.
                                    +1 photos
                                    Aug 5, 2022
                                    Complaint marked as Resolved 
                                    d2h customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 04, 2022
                                    d2h Customer Care's response
                                    Dear Anurag,

                                    Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

                                    Thanks & regards
                                    Verified Support
                                    Jul 05, 2022
                                    d2h Customer Care's response
                                    Dear Anurag,

                                    Please be informed that as per the given payment snapshot, you made the payment to ezRechargein for no[protected], so you need to contact the Recharge site.

                                    Thanks & regards
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                                      S
                                      Shivrajbhosale007
                                      Jun 25, 2022
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                                      Calling again again and saying add channel and all I told them to I don’t want it still they are calling Me it’s irritating and disturbing my imp work please stop calling me for such things. And add plz I am requesting you .
                                      d2h customer support has been notified about the posted complaint.
                                      Dear Shivraj,

                                      Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                                      Thanks & regards
                                      Helpful
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                                        H
                                        HS Bansal
                                        Jun 17, 2022
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                                        Sir I have recharged wrong d2h Id no.19827304 whenever it was 26753045 .kindly rectify the same.
                                        Regards
                                        H.S Bansal
                                        Sunita Bansal
                                        [protected]
                                        d2h customer support has been notified about the posted complaint.
                                        Dear Mr.Bansal,

                                        Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                                        Thanks & regards
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