d2h Complaints & Reviews

Sir, /madam I have recharged Videocon d2h and recharge was unsuccessful BUT my I got message that I have used 245 rupees for recharge and I have lost the money, , , and I tried once again recharge was successful please help me to get back my first recharged amount

d2h customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Jul 26, 2022

Verified Support

Dear Kushal,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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Website: www.d2h.com

I’ve been receiving marketing calls from the above mentioned company. I’ve disconnected my account now but still they are harassing me by repeatedly calling from different numbers. I’m getting disturbed in the middle of my work because of these calls.

d2h customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Jul 26, 2022

Verified Support

Dear Ajinkya,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

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Accidentally I have recharged another customer ID[protected] of recharged 300 on 25/07/2022. Please reverse the amount on customer ID[protected].
Thanks and regards.

Aug 27, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2022

d2h Customer Care's response Dear Vasant,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Jul 27, 2022

d2h Customer Care's response Dear Vasant,

My team tried to reach you but you were not contactable. You can contact our customer care team at [protected]/[protected] for further assistance on this.

Thanks & regards

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Website: www.d2h.com

Dear team,
I kindly inform you that on 22 July 2022 while recharging my Videocon D2H account (customer ID:[protected] I mistakenly recharged to my old Videocon D2H account (Customer ID:[protected] by recharge of 155₹, 50₹ and 99₹.I request you to kindly give credit/transfer of amount to my Current Account.[UPI transaction IDs respectively:[protected],[protected],[protected]]

thanks.

Jul 31, 2022

Complaint marked as Resolved

I think they did call me but I was just not there to pick up the phone. If you provide the correct information, they will resolve your problem even if you don't pick up the call, and yeah the experience was awesome.

d2h customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2022

d2h Customer Care's response Dear Narsing,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Jul 27, 2022

d2h Customer Care's response Dear Narsing,

My team tried to reach you but you were not contactable. As per your request, the payment has been transferred from customer id[protected] to customer id[protected].

Thanks & regards

Jul 31, 2022

Updated by Narsing Ilegaonkar thank you, d2h customer care as well as consumer complaint team. My complaint has been resolved.

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Dear Team,

I wanted to inform you that on 14th July 2022 while recharging the Videocon d2h account I accidentally recharged 2000/- to my old customer ID[protected]. We have recently changed the setup due to the previous one faulty. I wasn't aware that the customer ID changes. I request you to kindly give credit/transfer of the deposited money 2000 and any existing balance tied to my old customer ID to the new account having VC number [[protecte]]?

Find the enclosed screenshot of my transaction for your reference.

Thanks,
Konda Reddy

Aug 16, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Jul 15, 2022

Updated by Chandra_reddy Please contact me via email or phone for the new account ID or VC number.

Verified Support

Jul 15, 2022

d2h Customer Care's response Dear Chandra,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Jul 16, 2022

d2h Customer Care's response Dear Chandra,

Please note that as per your request payment of Rs 2000 has been transferred from VC No [protected] to VC No [protected].

Thanks & regards

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Address: Narsipatnam

Dear Team,

I want to inform you that on 8th july while recharging the Videocon d2h account of Rs 491/- I have wrongly put my old Customer ID [[protected]] instead of my Current Customer ID[[[protected]].I request you to kindly give credit/transfer of amount to my Current Account[[[protected]]] immediately.

Find the enclosed screenshot of my transaction for your reference:

d2h customer support has been notified about the posted complaint.

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Address: Narsipatnam

Dear Team,

I want to inform you that on 8th july 2022 while recharging the Videocon d2h account of Rs 491/- I have wrongly put my old Customer ID [[protected]] instead of my Current Customer ID[[protected]].I request you to kindly give reverse of amount to my Account immediately.
Find the enclosed screenshot of my transaction for your reference:

d2h customer support has been notified about the posted complaint.

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Address: Narsipatnam

Dear Team,

I want to inform you that on 8th july 2022 while recharging the Videocon d2h account of Rs 491/- I have wrongly put my old Customer ID [[protected]] instead of my Current Customer ID. I request you to kindly give reverse of recharge amount to my Account immediately.

Find the enclosed screenshot of my transaction for your reference:

d2h customer support has been notified about the posted complaint.

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Address: Narsipatnam

Dear Team,

I want to inform you that on 27 May 2021 while recharging the Videocon d2h account of Rs 2796/- I have wrongly put my old Customer ID [[protected]] instead of my Current Customer ID[protected].I request you to kindly give my amount 491/- back

Aug 14, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2022

d2h Customer Care's response Dear Aravindgullapudi,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Jul 14, 2022

d2h Customer Care's response Dear Aravindgullapudi,

I hope that my team got in touch with you and was able to assist you accordingly. Do let me know in case you need any further assistance and I will surely look into it for you.

Thanks & regards

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Address: India

Website: www.d2h.com

I've done 3 months recharge of d2h & amount of rupees 895 debited from my account today 12July, 07:47AM but still it's not showing on my d2h account balance & also I didn't got refund from d2h
Customer ID: 32878399
Pls Help

Jul 13, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2022

d2h Customer Care's response Dear Jadhav,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Jul 12, 2022

d2h Customer Care's response Dear Jadhav,

My team tried to reach you but you were not contactable. Please share an alternate number for further assistance. You can contact our customer care team at [protected]/[protected] for further assistance on this.

Thanks & regards

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I've done 3 months recharge of d2h & amount of rupees 895 debited from my account today 12July, 07:47AM but still it's not showing on my d2h account balance & also I didn't got refund from d2h
Customer ID:32878399
Pls Help

Jul 13, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

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Address: India

Website: www.d2h.com

I've done 3 months recharge of d2h & amount of rupees 895 debited from my account today 12July, 07:47AM but still it's not showing on my d2h account balance & also I didn't got refund from d2h
Pls Help

Jul 13, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Jul 12, 2022

Verified Support

Dear Jadhav,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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Address: Mango, Jamshedpur, Jharkhand

D2H set top box (RTN [protected]) has been locked... I cant change the pack. as per TRAI rule we are freedom to select the channels. But without any information my D2H has been locked. The customer care person denied to do anything.

[protected]

Jul 18, 2022

Complaint marked as Resolved

2nd day after complaint, my problem is solved by D2H... Thank you

d2h customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2022

d2h Customer Care's response Dear Nripen,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Jul 08, 2022

d2h Customer Care's response Dear Nripen,

I hope that my team got in touch with you and was able to assist you accordingly. Do let me know in case you need any further assistance and I will surely look into it for you.

Thanks & regards

Jul 18, 2022

Updated by Nripen Kumar Chandra Thanks

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I want videocon d2h people not to harassment me calling for promotional calls. All these calls must stop asap.

d2h customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Jul 5, 2022

Verified Support

Dear Ashok,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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Website: www.d2h.com

This is to inform that I had booked a new connection online and the payment regarding the same of amount Rs.2650 was made by me through paytm on 28th June 2022 at their website www.d2h.com. After making the payment no response was received regarding the same from their end. I made a call on their customer care number and none of them gave a satisfactory response rather one of the customer care agent booked a post paid connection .The technician arrived at my house and after setting up started asking for recharge. Therefore, I request them to either refund the payment made by me or take needful action for the same as soon as possible as it's been a week now

Aug 11, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2022

d2h Customer Care's response Dear Customer,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Jul 04, 2022

Updated by m@n1234 transaction id and order id are mentioned

Verified Support

Jul 08, 2022

d2h Customer Care's response Dear Customer,

As per the confirmation received from the service team, you have already purchased another D2H connection with VC [protected] dated 4 July 2022 and want to cancel this request against ticket number [protected] and return your payment. The amount has been refunded from our side against Order id HO-062822-RIL-43599 and same will be credited/update in customer account within 7 to 10 working days.

Thanks & regards

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On 1 July 2022, I recharged my d2h with Rs 299. The amount got debited but the recharge was not successful.
My Customer ID:[protected].
I recharged from google Pay, the transaction ID :
UPI transaction ID[protected]

Please either recharge my account or refund my money.

Aug 5, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2022

d2h Customer Care's response Dear Anurag,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Jul 05, 2022

d2h Customer Care's response Dear Anurag,

Please be informed that as per the given payment snapshot, you made the payment to ezRechargein for no[protected], so you need to contact the Recharge site.

Thanks & regards

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Calling again again and saying add channel and all I told them to I don’t want it still they are calling Me it’s irritating and disturbing my imp work please stop calling me for such things. And add plz I am requesting you .

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d2h Customer Care

from Delhi, Delhi

Jun 27, 2022

Verified Support

Dear Shivraj,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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Sir I have recharged wrong d2h Id no.19827304 whenever it was 26753045 .kindly rectify the same.
Regards
H.S Bansal
Sunita Bansal
[protected]

d2h customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Jun 18, 2022

Verified Support

Dear Mr.Bansal,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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My id us[protected]

I need to change my rtn. Beacause my old number was missing.

Replace rtn [protected]

Jun 15, 2022

Complaint marked as Resolved

They dont resolve.

d2h customer support has been notified about the posted complaint.

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I can't use Smart connect option. If i contacted customer care they disconnect the call after hearing complaint.

My customer id is[protected]

It is showing check network cable, modem and router and reconnect setup box.

I am sure, There is no problem with network.

Jul 20, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2022

d2h Customer Care's response Dear Bagavathi,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

d2h Complaints & Reviews

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d2h reviews & complaints page 10

I have lost my money

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Spam marketing calls.

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Wrong account get recharged

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Reharged to wrong d2h account

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D2h recharge incorrect customer ID - request for transfer

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Recharge transfer

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Recharge payment Reversal

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Recharge d2h reversal

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Recharge reversal

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Videocon D2H recharge Failed but amount of rupees 895 Debited from my Bank Account.

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Videocon D2H recharge Failed but Amount Debited from my Bank Account.

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Videocon D2H recharge Failed but Amount Debited from my Bank Account.

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Channel Locks without information

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Promotional calls must stop

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Payment made but not confirmed

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Videocon D2H Online Recharge Failed and Amount deducted

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Calling again again and saying add channel and all I told them to I dont want it still they are calling

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Wrong d2h I'd recharged

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Videocon D2H RTN change

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Hd 5555-rf

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