Dakshin Gujarat Vij Company [DGVCL] Complaints & Reviews

We wish to inform you that I am branch manager of Canara Bank Fansa branch. We have no power since 07/02/2019 and we have repeatedly contected DGVCL sarigam office they have provided the complain number( 21) on 08/02/2019 also till date 11/02/2019 at 10:30 am no person has attended the complain. Being a bank organisation we cannot afford continuous four day power cut. Due to power cut we are not in order to do daily banking and all our security equipment s are also not working.
I am very disappointed with service from dgvcl team where person who attends the call is telling what can I do I can just forward your complain to our team.
With the very saddened experience I m bound to tell you when we get delayed to pay bill your company charge penalty but at this situation where this much of insensitive approach has been taken for the securities of bank, Nobody is responding.when I requested to talk to incharge authority they declined by saying that you have to come in office only.
I wish my words will reach upto appropriate authorities so that we can run our bank.

Regards
Mukesh Kumar Suman
Branch Manager
Canara Bank
Fansa Branch
[protected]

Paid previous bill amount add in new current bill
Our customer number[protected]
Paid amount 1012/-
Dated 10/01/2019
Rasid no. 7560 book no if-88

Please check previous payment detail in previous bill
Paid previous bill amount add in new current bill
Our customer number[protected]
Paid amount 1012/-
Dated 10/01/2019
Rasid no. 7560 book no if-88

15/6 new connection lidhelu che agi sudhi new connection aavyu nathi aaje 29/11 che aamne khidu hatu k 4 thi 5 mahinaa maa aavi jase me customer care maa 4 vaar complain laakhaavi che mane koi jawab madto nathi ane customer care kai che k complaint naakhi dhidhi che ane mane barrabar jawab nathi aapta ane phone cut kari naake che ane kon bole che naam pan nathi aapta to mane jaan vulnerable che k maare tyar new connection kyar sudhi maa aavse mane jawab moklo tamne namra aaraj che

I have factory at plot no. J-23, gidc antalia, bilimora. There are 4 transformers and one distribution panel in our premises which are causing blockage to our material movement. All these transformers are of neighboring companies which should have been installed in front of their respective premises, instead of our premises.
I have attached our earlier complaint letter dated[protected] but no action is taken yet.

Respected sir/ medam,

As your your kind information i alredy done an email regarding the theft of electricity by some wenders

On wenersday DGVCL TEAM CAME ON THE SPOT TO CHECK AT 12:30 PM IN A WHITE ECO MARUTI CAR .. IN FROUNT OF MY EYES THEY TOOK A BRIBE ( MONEY ) FROM BABA PAN WALA PRATAP KESHWANI AND TOOK A SIMPLE READING OF LOAD FROM THE METER AND WENT AWAY ...

They didnt even took a legal action against the thing which was nacked eye crime ..

Didnt wrote a crime report in charge ###
Not even charged him against electricity theft which was selling to 3 wenders and did not took any actions or fine him for meter shield which was not on meter which is mendetory

I NEED AN ANSWER THAT
"" HOW CAN YOU PROVIDE A PERMANENT METER IN AN OPEN PLOT ""

The meter is given in open plot and electricity supply is given from open meter to another open plots to three wenders .. why they did not took the meter off from its place they should have to shield and cutt off the connection which was illegally provided to such illegal persons ???

THE TEAM WHICH CAME AT THE SIGHT TOOK BRIBE (MONEY) IN FROUNT OF MY EYES THE TEAM WHICH CAME THERE WERE UNAWARE THAT I WAS STANDING IN FROUNT OF THEM AND I AM THE PERSON WHO EMAILED ABOUT THIS ILLEGAL THINGS AND I SAW YOUR DGVCL TEAM TAKING BRIBE FROM THAT ILLEGAL WENDER SELLING ELECTRICITY TO 3 OTHER WENDERS ILLEGALLY ..

IF YOU THINK I AM NOT TELLING THE TRUTH KINDLY CHECK YOUR CHECKING ### THEY WENT AWAY ONLY WRITING THE LOAD ..

From this illegal actions running on you should come to know that PIPLOD SUB DIVISION is fully corrupted .. they are even not afraid of doing or supporting such illegal activities ..

The folliwing was and is a running and open complaint

》selling of electricity from one meter to 3 different wenders are taking electricity

》 how can u give a permanent meter in an open plot

》 The meter box is unshield and has being joint on unfixed object

Is this all thing legal ??? All actions are legal ?? If it is legal answer me

I WILL BE LOOKING FOR YOUR LEGAL ACTIONS AND ALL OF YOUR ACTIONS ARE BEING NOTED BY ME...

WHY THEY DON'T TAKE METER

My entire society is having light but only my house is not having connection towards which complaint made on 16 the april 2018 at 10 pm vide complain number 77 but it's 2.30 pm on 17th and no one has turned up. We are not having connection due to which even water motor can't be started. We are in grim situation and have called geb thrice since morning and their status is that the people concerned are on their way for fixing the problem but still no one has reached...

Dear sir / madam,

My self kartik and i am leaving at 803, leela tower, namda road, vapi.

I am leaving on rent house.

I received electricity bill for 503 unit for month apr - may '2018..

In fact i check meter reading & its shown 243 unit only.

Now customer care person guide to go at dgvcl office vapi and correct it.

Is it my fault?? Why i take leave and go to dgvcl office??

If dgvcl person made mistake then why can't it should be corrected from dgvcl side.

Pls understand why people angry on government office because your service is really pathetic.

Dear sir,
Myself sarthak nakrani from sarthana, surat
Today on 29th may, at 12-30 am, power is low from last 1 hour or more.in this summer days, we can't sleep in this situations. Even your all customer care numbers are not working properly. Can i know why this happens only in varachha area and not in other areas? I want to know are we npt paying electricity bills on time? If you have some important work, then why you do in nights for our inconvenience? Can't you wait for the morning? If you want to charge higher then go ahead but give the service properly. We are ready to pay but we want proper service. No light cuts in the night or middle of the night.

Hello,
I am sumantrai shantilal patel want to complain about electricity supply issue. I pay every month bill almost 2500 inr regularly. At my home there are two ac which can not start at the same time due to not proper power supply.

With regular bill payment basic service like electricity is not getting at home is the issue.

Address:- house no 1334, koparli, hethala falia, via - vapi, district - valsad

Please do the needful.

A new application form duly filled and signed for a new residential electricity meter/connection at my property in muslimwad, pal-surat was submitted at 'daksin gujarat vij company limited's office at amrapali row house, l p savani road, opp saurabh police station, pal adajan, surat - 395009 in the last week of november 2017 with all the requested/required documents.

Those forms and all required documents were completely/thoroughly checked and verified by dy. Engineer, after which i paid the registration fees at the cash counter.

However, despite several requests and reminders, no new meter/connection has been installed yet. I sent several email reminders requests, however not received any singly reply from them.

Consumers no [protected] meter no 1002625
Name jashuben rambhai patel
My mobile no [protected]

This meter was unconnected sins i was taken a connection.
And i have paid all bill by but my son found the connection was missing and we are paid bill so i request you please canclation this connection and refund my all mony with interest

This complaint against dgvcl

I have made online payment on 07/11/2017 from my saving a/c no. [protected] of rs, 6075.86, this amount debited from account and transaction was unsuccessful but till today amount not received back in my a/c.

Payment ref. No.:[protected]
Consumer no.: [protected]
Transaction date:[protected]:51:26
Failure reason: pbe10002-do not honour

I am sending you screen shot of dgvcl mail for your reference.

I have paid my light bill online and its shows successful, but yr representative came here often and disconnect my power supply. I have tried to contact on [protected]. They told me that they will note down my complaint. But still today dgvcl member came and cut my power supply. I want to tell you that this is commercial and i have already paid. And i am strictly warn you that if you people not solve my issue then i will go official complaint against you government authority. Because you are government authority and you have to serve us. And pls replay me as early as possible. Because if i not get any replay within three days then i will go further for rti and etc.
Thank you

Myself chirag joshi, bharuch. I got my house bill of 25, 000, which is not possible at all. There is no that much load in my house, only two to three ujala bulbs, two fans, one ro system, and these all can't load 25, 000 bill for two months. I have given written complain to bharuch firm but no any genuine answer. As well educated and knowing rules and regulations i will not pay this cheated bill. Do needful otherwise i can go higher as firm is cheated to middle class family because we have no any backbones in politics and other government servant.

I have made payment of bill but why my bill amout is added in new bill... And your coustomer care number was not work proper what i have to do... I am forwerded my payment succesfull slip and conformation mail.. My cosumer number is 41307/01982/0 : smc b3 03 ews quaters, nr citizen school, village : surat. My mobile number : [protected] reply me as soon as possible...

Dear sir,
Please note my identity details:
1) Grahak no. : [protected]

This is to inform you that we had submitted application for Shifting of meter on 16june, 2017 and also paid the asked fees.They informed us that within a couple of days(I.e. 48 hours)or if possible within couple of hours our in charge person would come and will shift. But till date no one has come.

So please complete the work as soon as possible without creating any further trouble. Almost 20 days have passed.

Hope you reply us with a positive feedback at the earliest.

I live at sarigam here last 10-15 days the power get cuts 10-15 times in day
At nay time. But most of time it cuts at nigh 22-30 pm when the time of sleeping.
We complaint about the same but there is no action against the complaint.
Even no one is responding towards it.
During the rainy season when the clod comes the power cut.
When little rain comes power cut. What nonsence it is. Please do the solution against the same.

Simply saying problems.

Power cut everyday at night around 2 to 3 o'clock in this rainy season daily.
In winter or summer power cut 1 time in a week.

Without Any reasons powercuts.
This is the way you're running your company.

Litterally screwed up.

Complaining from surat.

Simply solution.

Be like Torrent Powers.

Or if you can't sale it your #### company to the torrent powers.

This is to inform you that hajikhana bazar area power cut problem without any reson and any work power cut 5 to 6 hours daily. Geb take very lightly our complain. We are very disapoint with service. Ramzan month is running everyone have roza and in this very hot situation without power so do need fully.
Our area cover by panch batti geb bharuch.392001

Dear sir
D-303 sri avanue apt near shyam shrusti gododara tp-n0 18

I m staying since 1.5 year from last 6 month i m having issue in bill
Bill is coming too high even i dont have ac no gyser at home
Only having a 3 fan 1 tv then also i m having a lots of bill to high
O plz re solve this problem... Bcoz i can pay any more money with this type of insuufficiently
O i request that do as soon as pooible sudhir ahir [protected]