Dakshin Gujarat Vij Company [DGVCL] Complaints & Reviews

A few days ago, a power line pole was erected by you in Plot No. 77, Shivhira Society in Navagam of the last Limbayat zone, which is exactly the fixed on water supply pipeline, the self weight of pole disconnected the water connection. If the connection is not closed by lifting the pole of the power line, the dirty water from nearest drainage line will be mixed in this water supply line which may cause serious health problems. Although you have been informed about this matter, but no action has been taken by you till date to move the pole of the power line. The matter is considered to be serious and further action should be taken immediately.

અમરોલી વિસ્તારમાં માં શ્રી રામ નગર સોસાયટી માં ખુબજ ચોરી તાય છે...

AG line power not available from last three - four days, Although so many complains registered result is zero. please do the need full otherwise crop will burn in current high temperature Atmosphere.

My customer id is [protected] and we are facing much problem during night as power is getting very low and our electric items are getting damaged due to this please solve it as soon as possible

Dear sir/madam,
I am mehjabi ughradar, residing at 22, mona sahad, degham chokdi, bharuch 392001.
My contact number ±91-[protected]
There is no electricity since last 1 hour.
Nobody at service center receiving call.
As u know it is summers and mosquitoes in bharuch is really worst, we can't even keep doors and windows open.
Please help.
Kindly,
Mehjabi Ughradar.

Mene apne meetar ka box and wire change ka liye apply kiya tha 16/03/2022 ko but abhi tak koi aaya nahi box change karne ke liye me daily ja ke office ke chakkar laga raha hu meri koi sun nahi raha daily bolte hai aaj lag jayega kal lag but abhi tak nahi lag paya
Consumer number [protected]

I have made payment of Rs. 2674.08 against bill of Consumer No. [protected] on 19.03.2022.
Payment failed in DGVCL portal but amount deducted from my account and till now the amount is not credited back to my account.

Respected sir,

In bilimora town dgvcl cashier always told to people that, paid extra money as mention in light bill. She told us she has no change of money. For example, she told us that if in bill mention 693 she told us paid 700. And everytime cashier and junior engg
Told this thing.

Do needful for this matter.

To DGVCL

Consumer Number:- [protected]

Date[protected] कल मेरे यहाँ आपके २ स्टाफ के Member आते है, और मुझे पूछते है आपने बिल Pay किया या नहीं.तो मैंने उनको Slip भी दिखाई. जो की मैं उनसे 1 दिन पहले आये Person को Already सेंड क्या हुआ था.

नाम पता नहीं क्यूंकि उसने बताया नहीं. बस इतना पता है उसने Spec पहने थे, आशा करता हूँ आप उसे ढूंढ लोगे.

Date[protected] को जो Staff आया था उसे Already मैंने Slip Send कर दी थी. ये उसका नंबर है, नाम पता नहीं (Mo-[protected])

तो मैं उनसे पूछा की मुझे कितनी बार आपको Payment Slip दिखानी होगी ?

तो वो मुझे बोलता है, कोई भी DGVCL में से आये 31 March तक आपको उसे ये आप Slip दिखा देना, क्योकि हमारे यहाँ Update होने में Time लगता है, उसमे आपको कोनसा Time लगेगा.

और वो खुद अपने ही Staff को पूछ नहीं सकता की कल उस Customer के यहाँ का Status क्या है.पर नहीं हम तो डायरेक्ट कस्टमर से ही पूछेंगे की उसने Bill Pay किया या नहीं.

मतलब आपके Staff के पास Customer की Value ही नहीं है.

और जिस Employee को आपने भेजा था पहले उसे Customer से बात कैसे करते है, यह सिखाइये. अगर Customer के घर जाते हे, तो पहले उनको Manners की Training दीजिये.

आशा करता हूँ आप उस स्टाफ के ऊपर Strict से Strict Action लीजिये.

Because मैंने सुना हे बस कस्टमर कम्प्लेन करते रहेंगे और ये लोग अपनी मनमानी करते रहेंगे. खुद कभी Cross Verify नहीं करेंगे की उसने बिल Pay किया है या नहीं.

Update : I have already send a email regarding this matter on 13 March but no reply received from their customer service

Ashraf Abdul Qader Mansuri
Customer No. [protected]
Meter No.[protected]
Bill No. 4/6209

Dear Sir,

Each month since May – June 2021, We have been paying extra amounts of the bills under Monthly Paying UJALA Fans EMI not purchased without any reference number, whenever we ask the officers they ask us to write a complain but, none of the complains with the reference numbers were attended. We already paid Rs.325.17/- till the last bill

Dear Sir,
This is to inform you that i am having DGVCL Electric connection and
heaving consumer no. [protected]. my meter is not working from
Jan2022. Therefore I request you to please kindly send anyone to
check my electric meter. Please do this soon I shall be very thankful
to you. I look forward to hearing back from you.
u had given bill as 2126.00 [taken average as 320 unit] but i dont have
used too much in previous month [due winter season] so pls chk the
same and reduce my bill.

Thanking you.

Yours Faithfully
Mohanlal Patel
[protected]

Hi dear sir. Mera name Gulamhusen Davji Patel hai mene 2017 me khet ke connection ke liye Valia g.e.b me apply kiya tha mene sab paymen kar diya hai and ab tc bhi lag gai hai and test report bhi de diya but abhi tak mere khet me koi metter lagane and joint marne nahi aye hai so apse nivedan karta hu ke ap jald se hamari problem solve karoge. My khet survey nomber 781 in Kondh Boidra road. My contact nom [protected]

મહેરબાન સાહેબશ્રી,
અમોએ ઉપરોક્ત જણાવેલ ગ્રાહક નંબર 42219/60030/0, મીટર નંબર DGLW432099 જે જમીન પર આવેલ છે, તે જમીન મુંબઈ-બરોડા એક્સપ્રેસવે માં સરકાર શ્રી દ્વારા સંપાદન કરવામાં આવેલ હોય અમોને અમારી બાકીની વધેલ જમીનમાં મીટર ખસેડી આપવા મહેરબાની કરશોજી. છેલ્લા છ-આઠમહિનાથી પાણી વગર અમારી આશરે ૧૪૦ થી ૧૫૦ જેટલી કલમો સુકાઈ જાય તેમ છે, જેનાથી અમોને ઘણું મોટું નુકસાન થાય તેમ છે. જે સંજોગોમાં મીટર ખસેડી આપવા નમ્ર અરજ છે.

ગામ:- ઘલા તાલુકો:- કામરેજ જિલ્લો:- સુરત મહયાવ્ન્શીફળિ�...⇄ ના રહિસ દિપકભાઈ જ્યેંતિભાઇ ચાવડા દ્વારા કાઠોર જીઇબી માં અને DGVCL સુરત માં કમપ્લેંન વારમ વાર આપવા છતા ટ્રાન્સ્ફોર્મ�...⇄ બદલવા આવતા નથી .
જેનો કંપલેન નંબર;- 7685598 તારીખ 02/02/2022
અને બીજી કંપલેન નંબર :- 7709254 તારીખ 07/02/2022
ના રોજ આમ બે વાર કંપલેન લખાવવા છતાં કોય પણ જીઇબી માથી કોય બનાવવા આવતા નથી અને કંપલેન નંબર પર કોલ કરવા માં આવે તો સીધો જવાબ પણ આપતા નથી તો આપ સાહેબ ને મારી નમ્ર વિનંતી કે આપ જલ્દી થી ટ્રાન્સ્ફોર્મ�...⇄ બદલાવવા GEB ને જાન કરી અમારી પ્રોબલમ નું યોગ્ય નિરાકરણ લાવવા આપ સાહેબ ને મારી નમ્ર અરજ
લી .
દિપકભાઈ જે ચાવડા
મો:- [protected]

Dear sir,

With reference to our attached file., Geb official is not responding our complaint.We have been shift to baroda since last 5 months.Our house is locked since 5 months however we have been received heavy amount of bill.we have already send application to valsad geb office twice kindly solve the issue to avoid any further issues.Even they disconnect our electric connection without informing us. This kind of negligence is not acceptable for senior citizens like me.
The details mentioned as under.

Name:BHARATBHAI MOHANLAL MEHTA
Consumer number:41702/09261/5
Add:Flat no 604.r m destiny.b wing tithal road valsad. 396001

Thnks
Bharat mehta
Mob no [protected]

There is power disruption during night and power supply resumes only during next morning. This is happening continuously for past 2 days. Kindly resolve issue on priority.

Area: Ankleshwar GIDC

Vadiya, Kalaghoda, Gardeshwar, District: Narmada. Khetiwadi light not given

Balitha, Vapi me har sanivar ko bijli cut kar di jati h jiske karan hamara work adhura rah jata hai...😡😡😡

Dear sir/mam
My Customer no- [protected]

I had facing current bill (NOV/DEC-21) in charge of The previous outstanding amount 11/- Rs, but as par my details I was full paid last bill (SEP-OCT-21) 1481/- Rs Bill no- 1/11079 I was paid 1482/- Rs so please correction bill and remove 11/- rs charge on my bill
Biller id- DGVCL0000GUJ01
Atteched here
1)(SEP-OCT-21) bill copy,
2) paid receipt thru PAYZAPP application,
3)(NOV/DEC-21) bill copy

Thanks®ards
Parth Shilu

I have given power increase form fill up before 10 days but no response from geb office sarthana jakatnak surat kindly request u its a urgent requirement for powe increase