Datawind Innovations Complaints & Reviews

I have the ubislate 7w, it worked fine for a few months but now sometimes even at 75-80% battery it gets switched off. Then i have to connect it to the charger and switch it on. When it gets switched on the battery is about the same as before. Sometimes the power button doesn't work too, it takes 4-5 attempts to switch on the screen. Its within the warranty period, should i get it replaced? Pls tell me how to proceed.

Dear sir,

We have purchase tab upsell 3g 7x with free internet keyboard for rs 3199 on dated[protected], this is inform you that tab not working without power connection, battery backup only 2-3 minute, kindly resolve my problems
Bill no - akecomt[protected]
Dated[protected]

Now still pending our problem we have submit tab at sheetla telecom on dated 26th july 2017, we have not received till date, we have only used 3 months only, you are requested immediate send tab in working condition.

Sir i purchase a datawind tab on july 2017 after few months his touch not working i call datawind care he told to send my tab in his headoffice in amritsar and told he will return his tab within 20 days sir i send my tab on 30 march 2018 tab recived on 5 april sir it passed many days he still not return my tab and not respond me please help mo-[protected]

As per yr advt in naptol in tv we ordered a tablet. Yr sales representative added some more charges for two sims and key bd. But recd on 17.05.17without sim slot and key bd. As per yr representative sent back. After much hue and cry recd after approx more than two month that too same type. Again yr representative says to send back. Now we are scared due to repeated call experience of last time. So we wanted to get back at least some of our money during reverse pick up. Which was debied shamelessly. H

Dear sir,

My name sanjay ok. My tablet to 7 month before to send your majar problem to your camplan ok but answer me my tablet camplan says to under warranty to replace your tablet ok. But my tablet to receive in my home ok. So 7 month to camplan yaar. So tablet haft warranty days to company in my tablet ok so. My tablet new warranty dates and instrument me send ok and call me sir.

Thanks
Sanjay

I ordered the dress
But they delivered the wrong one
That costing me 900 and they took rs. 2375.
I ordered two but they gave me 1 dress only and that is also not exactly what i ordered...
I tried to call them, i have mailed them too...
But they didn't replied even once.
I have the contact no. Of the delivery boy asked him too but he also didn't replied

Dear sir.
I am adv. Sachin kashinath thorat, add - upper, shirpur, dist-dhule.
Model-ubislate 3g7x. Hume tablet mila lekin usme free internet facility nahi mili.
Humko internet setting bheje. Mera moblie no-[protected] ye idea ka sim hai.
Aap hume jaldhi setting bheje. Hum ne 7 dec.2017 ko tablet liya tha. Aap hume call kar ke setting process bataye. Hum aap ko customer care number ko call karte hai lekin call connect nahi hoti hai.

I have ordered 4 kurtis on 22/12/2017 and the bill amount was rs.1465.2/- and the
Order no is #vst21252. Payment method was cash on delivery. On 3/01/2018 i have
Received the order and paid the cash.
When the order was checked instead of 4 i have received only 3 kurtis and there were
Worthless. The item what i have received was not that which i have ordered.
Now i need to return the item and get back my money.
Company did not provided the contact no to contact. Daily i am send mail to the company regarding this but they are not responding to the mail. What should i do now.

Mobile phone automatically off. No charge in mobile. I am try used but not use able product. So i request data wind office for change this product but office no receive my call. But office said me mobile not refunded and not changeable. Phone delivered on 30.11.2017 and mobile problem show 0412.2017. Office harassment. So i obliged you for change either refund me ml.

Adv. Sachin kashinath thorat, add - upper shirpur dist-dhule.

Moblie no-[protected] or [protected]
Hum ko tablet parsel me hi damage aya tha. Aap ko return kiya lekin aap ne 2 months ho gaye lekin return nahi kiya hai. Post thru bheja hai. Date 27 nov 2017 ko mila. Hum ne[protected] ko retrun kiya tha. Aap tablet return kare ya to cash return kare. Hum roj call karte hai lekin connect nahi hota hai. Aap hume call kare our bataye ki kab tablet retrun bhej rahe hai.

Adv. Sachin thorat

A cheating Datawind Company
I am Selvaraj, from Tamilnadu. I have ordered Datawind Tablet 7Sc+ on 8th December 2017 through online (Order id: pm17120829x7h; invoice no. Asr33767) without switched on condition. Immediately I have registered complaint through Phone as well as online complaint board. On the next day I received a phone call from Technical support team. But not solved my problem. Then I have sent my useless Tablet through Registered Post. The company refused my tablet for service even not accepts the registered parcel. I have contact so many times through phone, but no one to pickup my call.
I am ordered the tablet for the Tamil channel advertisement, in this advertisement, Rs. 3000 rupees for 1 Tablet 7Sc+, Free key board (invoice is mentioned for supply), and 1 year free internet. The company sent useless Tablet without any free items.
This is totally cheating the customers to give false information to sell product. Now I am contact so many Datawind customers. All are saying same things. So I have written complaints against Datawind to the Honorable Governor of Tamilnadu, Honorable Vice president of India for cheating peoples of India.
Thank you
Selvaraj

Dear Team,
We have sent the replacement for product of Datawind mobile on date[protected] through DTDC courier AWB NO:B48566573 and this damaged mobile was delivered on[protected] confirmation came from DATAWind Team for received successful to the destination..but still we didnt receive new mobile from last 3 months..If i call to customer care it will not connect.if its connect they will not provide any information regarding my delivery..
Kindly please do a needful for deliver my mobile..
Details:
Name:Kallappa Ruban
Halaga, post:Nandgad
City-Belgaum-591120
State:Karnataka
cell:[protected]
Ticket ID-1017KA98230558..
PRODUCT AWB:[protected]
PRODUCT DESCRIPTION:Upsell (3g7x)7SC Internet Keyboard with Scratch Card..
Rs=3698

Sir i brought datawindtab from data wind company last 2ed december. I showed k. Tv tamil chanal advertising then i book though a product over the phone. I recovered the procdct 2ed of december 2017 it's brokend and i am not received the free things as they advertised on the t. V. And they take ordered by tamil. But when i contacted the customers complained number it's going on recording longer. After then i complained the over the phone and i send the mail but they not respond till today i payed rs:3398 indian money. They chit people if you see there customers care companies website then you known thir chit. They chit indian people. See am a driver i brought for this procdct for my son. I request to asked the indian consumers courts please stop this procdct to sell in india and save indian people. They chit many indians if you see there customer care websites then you know. Please save indian people. Thankyou.

Complaint against datawind and takzak.com

I received damaged tablet model 7w.
Its screen was little damage and i was getting no display at all. The tablet was starting as i can see

Caps lock light on keyboard

I received the tablet on jan 2 2018 and called takzak and datawind on jan 2 and jan 3

I was told on phone by datawind that takzak.com was responsible as the product was damaged/broken

While delevering

When i phoned takzak.com they said they have not packed the tablet datawind has packed and sent it so

They will replace not replace it
I have to go to service center to get it repaired

Please see

I am very busy i cant go to service center that is 1hr 30 mins away from mine home
Also i am busy in promoting mine album which was released just 15 days ago
Mine music album is of top bollywood singers
I am producer and model - www.amit02.com

Mine 1 music video is here https://www.youtube.com/watch?v=ufYK7MADYFc
I have provided mine music album link so u can trust i am busy this days

Mulund - 400080 - maharashtra i stay here.
Send some one to mine home to solve the problem

I will go to court if mine problem is not solved

I ordered combo offer 3g7x smart watch 1 year free reliance internet in the month of july 2017. I recieved only tablet without smart watch on 24-july-2017 invoice no. Dwhyd5207, order no. Cc9s4x3m-1.
I have been calling the helpline numbers since five months for the smart watch and getting the same response that it will be delivered within a day.
Kindly send me the smart watch asap or refund my amount immediately.

Thanks,
Ajit kumar
[protected]

Dear sir,

I am placed on order datawind 7sc on 8th dec 2017 through online (Order id: pm17120829x7h; invoice no. Asr33767). Today[protected] i received my datawind tablet already used one and so many craches, that is ok for 3000rupees. But, tablet is not switched on, i kindly request you to replace my tablet or refund my amount. Pl. Help me.
Selvaraj
Ph: [protected]

Dear sir/madam,
As i have ordered a new datawind tablet but they have sent an damaged product completly broken screen i can see the manufacturing glue's and strips now i want to know the return policy
Name-murali. M
Ph. No-[protected],
Order id-ccgx9tk9-1
Booked date-06/12/2017
Invoice date-07/12/2017
Delivery date-11/12/2017
Address-#649, basaveshwaranagar kamlanagar
Huliyuramma temple
Bangalore-560079

I purchased datawind tablet from local retailer in vizianagaram on december 12th 2016. Within three months o[censored]se, battery got swelled and it's about to blast, then i handed over the product to that retailer said battery issue will not comes under warranty. So purchased new battery from my pocket. After within one month o[censored]sage, product getting off automatically and not getting on again. Then i gave the product to the retailer again. I got call from visakhapatnam service center stating that it costs 1000 rs for the software. Tablet cost is 3000 and what the hell is with product quality. Already it's been three months the product had dead. I don't know what you people do. The product should get replaced or it should get rectified under warranty otherwise i ll file a case against your company under consumer protection act.

One more g max 4g data wind tab supplied through on line, and
With following problems/ no representative of data wind responded.
01. Speaker problem in mike and speaker [ both end not functioning]
02. Key board not worked
03. Battery drained within 20 minutes
04. Customer care not attending/ misguiding
05. Mailed the data wind 6 times but not responded.
06. Mobile no [protected]@moregmax.com not working ounced back.
06. Customer care executive committed as on 3.12.2017 to provide their h. O addres urgent basis but no address was provided till the day

1. Datawind 7cz was purchased from flipkart (Order id - od[protected] on 15/12/2015 with one year product warranty.
2. The product showed battery problems in july 2016 and on consultation with customer care, anshinka technology, plot no. C21, 1st floor, market building, near bhabani mall, sahid nagar, bhubaneswar was recommended for service.
3. Upon my first visit to anshinka technology on 01/08/2016 concerned person denied to receive the product.
4. After consultation with the area manager ranjan sahoo (M-[protected]) the service station agreed to give me a worksheet on non repair of the product.
5. Immediately the concerned service station denied to give any such work sheet and suggested to come tomorrow, i. E., 02/08/2016.
6. Upon visit on 02/08/2016 the service station first avoided to listen anything and after repeated request one concerned person (Name not known) said the service station does not come under datawind service station.
7. On suggestion of the area manager, the tablet was deposited at kaizen, sahid nagar, bhubaneswar, odisha, india, job sheet no. Kzascor009dwj150.
8. On december 2016 the service station returned the product claiming they do not provide service.
9. The same was deposited again in another service station cellular universe, bhutanese, odisha, job sheet - celas-cor001bwj013, dt. 23/1/17.
10. The area manager was contacted in may 2017 and he assured to inform me on the status of the product. Unfortunately no intimation by this date from service station or area manager.
11. This is now ~11 months the product was received by datawind with the above ref. Jobsheet no. Unfortunately the area manager never replies to phone call nor the service centre.
12. Because this product was on warranty and rs. 600/-deposited for the battery replacement on service center advice, it is case of malpractice by datawind.
13. Complaint has already been made on this issue (Dt. 02/07/2017) without any action by the company. Hence, this complaint again for immediate and prompt actions so that consumer can proceed further to resolve this fraudation by datawind.

Thanks