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Datawind Innovations
Datawind Innovations Pvt. Ltd.
Customer satisfaction rating: 77%
582
COMPLAINTS
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Datawind Innovations Customer Care

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Address
108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar
New Delhi
New Delhi District
Delhi
India - 110065
Landmarks:East of Kailash

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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113

Phone:
Phone:
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243
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96
+1 855 3282 9463  (North America)
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26
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12
+44 84 4999 0990  (UK & Europe)
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13
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Additional info
Contact Details & Contact Form

London
Dephna House, 214 Acton Lane, London NW10 7NH, United Kingdom

Canada
407 Blvd St-Laurent, Suite 500, Montreal, Quebec, H2Y 2Y5

7895 Tranmere Drive, Suite 207, Mississauga, ON

India
J-8-1457, Opp. New Amritsar, G.T Road, Amritsar 143001
Tel: +91 18 3514 1330
Toll-Free: 1860 180 0013

View More Information...

Customer satisfaction rating
77%
Complaints
582
Pending
26
Resolved
417
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon 10:00 am - 06:00 pm
Tue 10:00 am - 06:00 pm
Wed 10:00 am - 06:00 pm
Thu 10:00 am - 06:00 pm
Fri 10:00 am - 06:00 pm
Sat 10:00 am - 06:00 pm
Sun Closed

Datawind Innovations related photos (219)

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Datawind Innovations Complaints & Reviews

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[Resolved]

S
Feb 20, 2018
Buldana, Maharashtra
Dear sir.
I am adv. Sachin kashinath thorat, add - upper, shirpur, dist-dhule.
Model-ubislate 3g7x. Hume tablet mila lekin usme free internet facility nahi mili.
Humko internet setting bheje. Mera moblie no-[protected] ye idea ka sim hai.
Aap hume jaldhi setting bheje. Hum ne 7 dec.2017 ko tablet liya tha. Aap hume call kar ke setting process bataye. Hum aap ko customer care number ko call karte hai lekin call connect nahi hoti hai.
Complaint marked as Resolved Mar 24, 2018

Complaint Status


[Feb 20, 2018] Datawind Innovations customer support has been notified about the posted complaint.
Verified Support
Datawind Innovations Customer Care's response Feb 21, 2018 Dear Customer,

We deeply regret for inconvenience. We have your contact details and we will get back to you shortly.

Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM)

you can also contact us on [protected]@datawindcorp.com

Regards,
Datawind Innovation
Display was broken please send to a new display of the tablet on COD format please sir. My contact number is [protected].

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    [Resolved]

    U
    Mumbai, Maharashtra
    I have ordered 4 kurtis on 22/12/2017 and the bill amount was rs.1465.2/- and the
    Order no is #vst21252. Payment method was cash on delivery. On 3/01/2018 i have
    Received the order and paid the cash.
    When the order was checked instead of 4 i have received only 3 kurtis and there were
    Worthless. The item what i have received was not that which i have ordered.
    Now i need to return the item and get back my money.
    Company did not provided the contact no to contact. Daily i am send mail to the company regarding this but they are not responding to the mail. What should i do now.
    Complaint marked as Resolved Feb 23, 2018

    Complaint Status


    [Jan 20, 2018] Datawind Innovations customer support has been notified about the posted complaint.
    Verified Support
    Datawind Innovations Customer Care's response Jan 23, 2018 Dear Customer,

    Greetings of the day !!

    This is to advise you that this forum is for Datawind company.For any issue related to your Kurtis. kindly contact their support number.

    Regards,

    DATAWIND INNOVATIONS.
    Dear sir

    From last 5 month my keyboard not delivered tracking no. Dwcpc10034224

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      [Resolved]

      B
      Kolkata, West Bengal
      Mobile phone automatically off. No charge in mobile. I am try used but not use able product. So i request data wind office for change this product but office no receive my call. But office said me mobile not refunded and not changeable. Phone delivered on 30.11.2017 and mobile problem show 0412.2017. Office harassment. So i obliged you for change either refund me ml.
      Complaint marked as Resolved Feb 27, 2018

      Complaint Status


      [Jan 19, 2018] Datawind Innovations customer support has been notified about the posted complaint.
      Verified Support
      Datawind Innovations Customer Care's response Jan 20, 2018 Dear Customer,

      “Greetings for the day - Data Wind: Committed to customer satisfaction”

      We request you to please share your contact number, so that we can provide you required Information.

      Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM) with 7 working days.

      you can also contact us on [protected]@datawindcorp.com

      Regards,
      DATAWIND INNOVATION
      Verified Support
      Datawind Innovations Customer Care's response Jan 25, 2018 Dear Customer,

      Greetings of the day !!

      Since we have not received any response from your end, so we are unable to get in touch with you. If the issue still persists, kindly log a new complaint with valid contact number so that we can assist you at the earliest.

      Alternatively you can contact us on our support number at[protected] between hrs.of (9 AM-6PM) with 7 working days or Email us at [protected]@datawindcorp.com

      Thank you so much for your patience and co-operation.

      Regards,
      DATAWIND INNOVATIONS.
      Shaligram Khatte's response Mar 03, 2018 What about replacement. Are they sending or Datawind is. Fake company
      Bledy basteds...i order lehenga in ladybeautique.in dnt deliverd yet...not evn track msgs... Frst cal mi... Ya msg...i want my mny back...useles frods...
      Sir 2month you requested the no call me to sir plz tablet.

      Modal no:ubislate7dc*
      Cheated me by sending broken tab and now not sending replacement after seven months
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        S
        Buldana, Maharashtra
        Adv. Sachin kashinath thorat, add - upper shirpur dist-dhule.

        Moblie no-[protected] or [protected]
        Hum...
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        [Resolved]

        S
        Chennimalai, Tamil Nadu
        A cheating Datawind Company
        I am Selvaraj, from Tamilnadu. I have ordered Datawind Tablet 7Sc+ on 8th December 2017 through online (Order id: pm17120829x7h; invoice no. Asr33767) without switched on condition. Immediately I have registered complaint through Phone as well as online complaint board. On the next day I received a phone call from Technical support team. But not solved my problem. Then I have sent my useless Tablet through Registered Post. The company refused my tablet for service even not accepts the registered parcel. I have contact so many times through phone, but no one to pickup my call.
        I am ordered the tablet for the Tamil channel advertisement, in this advertisement, Rs. 3000 rupees for 1 Tablet 7Sc+, Free key board (invoice is mentioned for supply), and 1 year free internet. The company sent useless Tablet without any free items.
        This is totally cheating the customers to give false information to sell product. Now I am contact so many Datawind customers. All are saying same things. So I have written complaints against Datawind to the Honorable Governor of Tamilnadu, Honorable Vice president of India for cheating peoples of India.
        Thank you
        Selvaraj
        Complaint marked as Resolved Feb 21, 2018

        Complaint Status


        [Jan 17, 2018] Datawind Innovations customer support has been notified about the posted complaint.
        Verified Support
        Datawind Innovations Customer Care's response Jan 18, 2018 Dear Customer,

        We deeply regret for inconvenience.

        We have already received your complaint for same concern from this [protected] and your concern concern is already in follow up So we have to closed this complaint.
        Thank you so much for your patience and co-operation.

        Regards,
        DATAWIND INNOVATIONS.
        Dear Customer,

        I represent DataWind Innovations Private Limited. I request you to kindly provide the Booking ID for the device along with your contact details (including your email id and contact number) so that we can resolve this issue as soon as possible.
        Thank you for your patience and co-operation.

        Regards,
        DataWind Innovations

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          [Resolved]

          K
          Noida, Uttar Pradesh
          Dear Team,
          We have sent the replacement for product of Datawind mobile on date[protected] through DTDC courier AWB NO:B48566573 and this damaged mobile was delivered on[protected] confirmation came from DATAWind Team for received successful to the destination..but still we didnt receive new mobile from last 3 months..If i call to customer care it will not connect.if its connect they will not provide any information regarding my delivery..
          Kindly please do a needful for deliver my mobile..
          Details:
          Name:Kallappa Ruban
          Halaga, post:Nandgad
          City-Belgaum-591120
          State:Karnataka
          cell:[protected]
          Ticket ID-1017KA98230558..
          PRODUCT AWB:[protected]
          PRODUCT DESCRIPTION:Upsell (3g7x)7SC Internet Keyboard with Scratch Card..
          Rs=3698
          replacement piece not yet delivered
          replacement piece not yet delivered
          Complaint marked as Resolved Feb 13, 2018

          Complaint Status


          [Jan 12, 2018] Datawind Innovations customer support has been notified about the posted complaint.
          Verified Support
          Datawind Innovations Customer Care's response Jan 12, 2018 Dear Customer,

          We deeply regret for inconvenience. We have your contact details and we will get back to you shortly.

          Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM)

          you can also contact us on [protected]@datawindcorp.com

          Regards,
          Datawind Innovation
          Verified Support
          Datawind Innovations Customer Care's response Feb 14, 2018 Dear Customer,

          Greetings for the day !!

          As you informed us that you have received your device from our end and device is working Fine now. We request you to kindly acknowledge us for the same and share your valuable feedback with us.

          Regards,
          DATAWIND INNOVATIONS.
          Hama phone order Kay tha osma battery or earphone nahi dea Hama[protected] ko order Kay tha

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            [Resolved]

            M
            Chennai, Tamil Nadu
            Sir i brought datawindtab from data wind company last 2ed december. I showed k. Tv tamil chanal advertising then i book though a product over the phone. I recovered the procdct 2ed of december 2017 it's brokend and i am not received the free things as they advertised on the t. V. And they take ordered by tamil. But when i contacted the customers complained number it's going on recording longer. After then i complained the over the phone and i send the mail but they not respond till today i payed rs:3398 indian money. They chit people if you see there customers care companies website then you known thir chit. They chit indian people. See am a driver i brought for this procdct for my son. I request to asked the indian consumers courts please stop this procdct to sell in india and save indian people. They chit many indians if you see there customer care websites then you know. Please save indian people. Thankyou.
            Complaint marked as Resolved Feb 25, 2018

            Complaint Status


            [Jan 07, 2018] Datawind Innovations customer support has been notified about the posted complaint.
            Verified Support
            Datawind Innovations Customer Care's response Jan 08, 2018 Dear Customer,

            “Greetings for the day - Data Wind: Committed to customer satisfaction”

            We request you to please share your contact number, so that we can provide you required Information.

            Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM) with 7 working days.

            you can also contact us on [protected]@datawindcorp.com

            Regards,
            DATAWIND INNOVATION
            Verified Support
            Datawind Innovations Customer Care's response Jan 25, 2018 Dear Customer,

            Greetings of the day !!

            Since we have not received any response from your end, so we are unable to get in touch with you. If the issue still persists, kindly log a new complaint with valid contact number so that we can assist you at the earliest.

            Alternatively you can contact us on our support number at[protected] between hrs.of (9 AM-6PM) with 7 working days or Email us at [protected]@datawindcorp.com

            Thank you so much for your patience and co-operation.

            Regards,
            DATAWIND INNOVATIONS.
            Pls need to be help my new datawind tablet not suppert any sim card.

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              [Resolved]

              A
              Mumbai, Maharashtra
              Complaint against datawind and takzak.com

              I received damaged tablet model 7w.
              Its screen was little damage and i was getting no display at all. The tablet was starting as i can see

              Caps lock light on keyboard

              I received the tablet on jan 2 2018 and called takzak and datawind on jan 2 and jan 3

              I was told on phone by datawind that takzak.com was responsible as the product was damaged/broken

              While delevering

              When i phoned takzak.com they said they have not packed the tablet datawind has packed and sent it so

              They will replace not replace it
              I have to go to service center to get it repaired

              Please see

              I am very busy i cant go to service center that is 1hr 30 mins away from mine home
              Also i am busy in promoting mine album which was released just 15 days ago
              Mine music album is of top bollywood singers
              I am producer and model - www.amit02.com

              Mine 1 music video is here https://www.youtube.com/watch?v=ufYK7MADYFc
              I have provided mine music album link so u can trust i am busy this days

              Mulund - 400080 - maharashtra i stay here.
              Send some one to mine home to solve the problem

              I will go to court if mine problem is not solved
              Complaint marked as Resolved Mar 3, 2018

              Complaint Status


              [Jan 03, 2018] Datawind Innovations customer support has been notified about the posted complaint.
              Verified Support
              Datawind Innovations Customer Care's response Jan 04, 2018 Dear Customer,

              “Greetings for the day - Data Wind: Committed to customer satisfaction”

              We request you to please share your contact number, so that we can provide you required Information.

              Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM) with 7 working days.

              you can also contact us on [protected]@datawindcorp.com

              Regards,
              DATAWIND INNOVATION
              Verified Support
              Datawind Innovations Customer Care's response Jan 25, 2018 Dear Customer,

              Greetings of the day !!

              Since we have not received any response from your end, so we are unable to get in touch with you. If the issue still persists, kindly log a new complaint with valid contact number so that we can assist you at the earliest.

              Alternatively you can contact us on our support number at[protected] between hrs.of (9 AM-6PM) with 7 working days or Email us at [protected]@datawindcorp.com

              Thank you so much for your patience and co-operation.

              Regards,
              DATAWIND INNOVATIONS.
              Updated by amitagarwal3000 Aug 07, 2018 i have emailed u and phoned u
              i receive call from you they datawind cant help only takzak will help

              this is what i get from your company datawind

              .
              Updated by amitagarwal3000 Aug 07, 2018 i have emailed u and phoned u
              i receive call from you they datawind cant help only takzak will help

              this is what i get from your company datawind

              WHY COMPLAIN IS MARKED AS RESOLVED
              WHY COMPLAIN IS MARKED AS RESOLVED
              WHY COMPLAIN IS MARKED AS RESOLVED
              .
              i have emailed u and phoned u
              i receive call from you they datawind cant help only takzak will help

              this is what i get from your company datawind
              why complaint has been marked as resolved
              .

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                [Resolved]

                A
                Deoband, Uttar Pradesh
                I ordered combo offer 3g7x smart watch 1 year free reliance internet in the month of july 2017. I recieved only tablet without smart watch on 24-july-2017 invoice no. Dwhyd5207, order no. Cc9s4x3m-1.
                I have been calling the helpline numbers since five months for the smart watch and getting the same response that it will be delivered within a day.
                Kindly send me the smart watch asap or refund my amount immediately.

                Thanks,
                Ajit kumar
                [protected]
                Complaint marked as Resolved Feb 6, 2018

                Complaint Status


                [Dec 28, 2017] Datawind Innovations customer support has been notified about the posted complaint.
                Verified Support
                Datawind Innovations Customer Care's response Dec 29, 2017 Dear Customer,

                We deeply regret for inconvenience. We have your contact details and we will get back to you shortly.

                Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM)

                you can also contact us on [protected]@datawindcorp.com

                Regards,
                Datawind Innovation
                Verified Support
                Datawind Innovations Customer Care's response Jul 17, 2018 Dear Customer,

                Greetings for the day !!

                As you informed us that you have received power bank instead of smart watch so we have to closed your complaint.

                In future, if you require any kind of information or support, kindly contact us at[protected].

                Regards,
                DATAWIND INNOVATIONS.

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                  [Resolved]

                  S
                  Chennimalai, Tamil Nadu
                  Dear sir,

                  I am placed on order datawind 7sc on 8th dec 2017 through online (Order id: pm17120829x7h; invoice no. Asr33767). Today[protected] i received my datawind tablet already used one and so many craches, that is ok for 3000rupees. But, tablet is not switched on, i kindly request you to replace my tablet or refund my amount. Pl. Help me.
                  Selvaraj
                  Ph: [protected]
                  Complaint marked as Resolved Feb 1, 2018

                  Complaint Status


                  [Dec 22, 2017] Datawind Innovations customer support has been notified about the posted complaint.
                  Verified Support
                  Datawind Innovations Customer Care's response Dec 23, 2017 Dear Customer,

                  We deeply regret for inconvenience. We have your contact details and we will get back to you shortly.

                  Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM)

                  you can also contact us on [protected]@datawindcorp.com

                  Regards,
                  Datawind Innovation
                  Verified Support
                  Datawind Innovations Customer Care's response Jul 13, 2018 Dear Customer,

                  Greetings of the day !!

                  As per our telephonic conversation with you, you thrown the datawind device and now you are not using any datawind product so we have to closed your complaint.

                  Alternatively you can contact us on our support number at[protected] between hrs.of (9 AM-6PM) with 7 working days or Email us at [protected]@datawindcorp.com

                  Thank you so much for your patience and co-operation.

                  Regards,
                  DATAWIND INNOVATIONS.
                  Dear Sir,
                  Thanks for your kind Reply. Tomorrow I will send my tablet through courier. I don't want replace or refund.
                  My advice is don't sell your product without quality check and don't spoil our trust.

                  Thank you
                  Dr. K. Selvaraj
                  Associate Professor

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                    [Resolved]

                    B
                    Gokak, Karnataka
                    Dear sir/madam,
                    As i have ordered a new datawind tablet but they have sent an damaged product completly broken screen i can see the manufacturing glue's and strips now i want to know the return policy
                    Name-murali. M
                    Ph. No-[protected],
                    Order id-ccgx9tk9-1
                    Booked date-06/12/2017
                    Invoice date-07/12/2017
                    Delivery date-11/12/2017
                    Address-#649, basaveshwaranagar kamlanagar
                    Huliyuramma temple
                    Bangalore-560079
                    Complaint marked as Resolved Jan 13, 2018

                    Complaint Status


                    [Dec 11, 2017] Datawind Innovations customer support has been notified about the posted complaint.
                    Verified Support
                    Datawind Innovations Customer Care's response Dec 12, 2017 Dear Customer,

                    We deeply regret for inconvenience. We have your contact details and we will get back to you shortly.

                    Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM)

                    you can also contact us on [protected]@datawindcorp.com

                    Regards,
                    Datawind Innovation
                    Verified Support
                    Datawind Innovations Customer Care's response Jun 01, 2018 Dear Customer,

                    “Greetings for the day - DataWind: Committed to customer satisfaction”

                    Thank You for contacting Datawind.

                    This is to inform you that we were trying to contact you on [protected] but contact number was not connected. So we request you to share the working contact number & suitable timings to contact you.
                    For more information, Kindly contact us at[protected].

                    Regards,
                    Datawind innovation.
                    Verified Support
                    Datawind Innovations Customer Care's response Jul 13, 2018 Dear Customer,

                    “Greetings for the day - DataWind: Committed to customer satisfaction”

                    Thank You for contacting Datawind.

                    This is to inform you that we were trying to contact you on [protected] but contact number was not connected. So we request you to share the working contact number & suitable timings to contact you.
                    For more information, Kindly contact us at[protected].

                    Regards,
                    Datawind innovation.
                    23/12/17 rec Damage Product so pls excange & New Product Deliverd pls Help on this & provide total item

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                      M
                      Hyderabad, Telangana
                      I purchased datawind tablet from local retailer in vizianagaram on december 12th 2016. Within three months o[censored]se, battery...
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                      [Resolved]

                      S
                      Chittaranjan, West Bengal
                      One more g max 4g data wind tab supplied through on line, and
                      With following problems/ no representative of data wind responded.
                      01. Speaker problem in mike and speaker [ both end not functioning]
                      02. Key board not worked
                      03. Battery drained within 20 minutes
                      04. Customer care not attending/ misguiding
                      05. Mailed the data wind 6 times but not responded.
                      06. Mobile no [protected]@moregmax.com not working ounced back.
                      06. Customer care executive committed as on 3.12.2017 to provide their h. O addres urgent basis but no address was provided till the day
                      defective tab supply
                      Complaint marked as Resolved Jan 14, 2018

                      Complaint Status


                      [Dec 05, 2017] Datawind Innovations customer support has been notified about the posted complaint.
                      Verified Support
                      Datawind Innovations Customer Care's response Dec 06, 2017 Dear Customer,

                      We deeply regret for inconvenience. We have your contact details and we will get back to you shortly.

                      Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM)

                      you can also contact us on [protected]@datawindcorp.com

                      Regards,
                      Datawind Innovation
                      Mobile repair kaya

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                        [Resolved]

                        S
                        Ratlam, Madhya Pradesh
                        1. Datawind 7cz was purchased from flipkart (Order id - od[protected] on 15/12/2015 with one year product warranty.
                        2. The product showed battery problems in july 2016 and on consultation with customer care, anshinka technology, plot no. C21, 1st floor, market building, near bhabani mall, sahid nagar, bhubaneswar was recommended for service.
                        3. Upon my first visit to anshinka technology on 01/08/2016 concerned person denied to receive the product.
                        4. After consultation with the area manager ranjan sahoo (M-[protected]) the service station agreed to give me a worksheet on non repair of the product.
                        5. Immediately the concerned service station denied to give any such work sheet and suggested to come tomorrow, i. E., 02/08/2016.
                        6. Upon visit on 02/08/2016 the service station first avoided to listen anything and after repeated request one concerned person (Name not known) said the service station does not come under datawind service station.
                        7. On suggestion of the area manager, the tablet was deposited at kaizen, sahid nagar, bhubaneswar, odisha, india, job sheet no. Kzascor009dwj150.
                        8. On december 2016 the service station returned the product claiming they do not provide service.
                        9. The same was deposited again in another service station cellular universe, bhutanese, odisha, job sheet - celas-cor001bwj013, dt. 23/1/17.
                        10. The area manager was contacted in may 2017 and he assured to inform me on the status of the product. Unfortunately no intimation by this date from service station or area manager.
                        11. This is now ~11 months the product was received by datawind with the above ref. Jobsheet no. Unfortunately the area manager never replies to phone call nor the service centre.
                        12. Because this product was on warranty and rs. 600/-deposited for the battery replacement on service center advice, it is case of malpractice by datawind.
                        13. Complaint has already been made on this issue (Dt. 02/07/2017) without any action by the company. Hence, this complaint again for immediate and prompt actions so that consumer can proceed further to resolve this fraudation by datawind.

                        Thanks
                        Complaint marked as Resolved Feb 3, 2018
                        DATAWIND never responded to this complaint. How come it is resolved?

                        Complaint Status


                        [Dec 04, 2017] Datawind Innovations customer support has been notified about the posted complaint.
                        Verified Support
                        Datawind Innovations Customer Care's response Dec 06, 2017 Dear Customer,

                        We deeply regret for inconvenience. We have your contact details and we will get back to you shortly.

                        Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM)

                        you can also contact us on [protected]@datawindcorp.com

                        Regards,
                        Datawind Innovation
                        Updated by Susanta Paikaray Dec 09, 2017 I did not receive any respnse on this complaint yet
                        Updated by Susanta Paikaray Feb 03, 2018 how it is resolved? Datawind not yet responded to this complaint
                        Verified Support
                        Datawind Innovations Customer Care's response Feb 05, 2018 Dear Customer,

                        Greetings for the day !!

                        As you informed us that your device is working fine. We request you to kindly acknowledge us for the same and share your valuable feedback with us.

                        In future, if you require any kind of information or support, kindly contact us at[protected].

                        Regards,
                        DATAWIND INNOVATIONS.
                        Updated by Susanta Paikaray Feb 05, 2018 who told the product is working fine? Is it a dream came to datawind? I never received the product yet. How come it will work fine?. Fraud company demands now to be punished.
                        Updated by Susanta Paikaray Aug 05, 2018 finally dadawind replaced the product

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                          [Resolved]

                          R
                          Chengam, Tamil Nadu
                          Dear Sir /Madam,

                          I placed order 1Data wind tab,

                          Order details: AWB NUMBER[protected] & ORDER NO. CCLNED56

                          I was ordered combo with keyboard,

                          But i received Tab only .that Tab not New piece, its Old used piece & Huge scratches both front & Bach side.

                          Kindly take back the tab, Provide new piece with key board

                          Let me know the send back details, pls clear the issue ASAP.

                          attached bill & photos for your reference.

                          Thanks & Regards

                          RAVIKUMAR.

                          Cont: [protected], [protected]
                          reg :tablet replacement request
                          reg :tablet replacement request
                          reg :tablet replacement request
                          reg :tablet replacement request
                          reg :tablet replacement request
                          reg :tablet replacement request
                          reg :tablet replacement request
                          reg :tablet replacement request
                          reg :tablet replacement request
                          reg :tablet replacement request
                          reg :tablet replacement request
                          reg :tablet replacement request
                          reg :tablet replacement request
                          Complaint marked as Resolved Jan 4, 2018

                          Complaint Status


                          [Dec 02, 2017] Datawind Innovations customer support has been notified about the posted complaint.
                          Updated by [email protected] Nov 30, 2017 reg :tablet replacement request
                          Verified Support
                          Datawind Innovations Customer Care's response Dec 04, 2017 Dear Customer,

                          We deeply regret for inconvenience. We have your contact details and we will get back to you shortly.

                          Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM)

                          you can also contact us on [protected]@datawindcorp.com

                          Regards,
                          Datawind Innovation
                          Updated by [email protected] Dec 07, 2017 As discussed,

                          PFA of IME number details as you requested.

                          [protected]

                          [protected]

                          Thanks & Regards.

                          Ravikumar.D

                          Verified Support
                          Datawind Innovations Customer Care's response Mar 16, 2018 Dear Customer,

                          “Greetings for the day - DataWind: Committed to customer satisfaction”

                          Thank You for contacting Datawind.

                          This is to inform you that we were trying to contact you on [protected]/ [protected] but contact number was answered. So we request you to share the working contact number & suitable timings to contact you.
                          For more information, Kindly contact us at[protected].

                          Regards,
                          Datawind innovation.
                          Verified Support
                          Datawind Innovations Customer Care's response Mar 26, 2018 Dear Customer,

                          Greetings of the day !!

                          Since we have not received any response from your end, so we are unable to get in touch with you. If the issue still persists, kindly log a new complaint with valid contact number so that we can assist you at the earliest.

                          Alternatively you can contact us on our support number at[protected] between hrs.of (9 AM-6PM) with 7 working days or Email us at [protected]@datawindcorp.com

                          Thank you so much for your patience and co-operation.

                          Regards,
                          DATAWIND INNOVATIONS.
                          As discussed,

                          PFA of IME number details as you requested.

                          [protected]

                          [protected]

                          Thanks & Regards.

                          Ravikumar.D

                          [email protected]'s [Complaint's author] reply, Dec 10, 2017
                          Dear team,

                          I am not get any info from your end..

                          expect your reply immediate.

                          Thanks & Regards.

                          Ravikumar.D
                          [email protected]'s [Complaint's author] reply, Dec 11, 2017
                          Dear Sir/Madam,

                          I am not getting any response from your end..

                          Also not able to your technical support number at 0183-6668500

                          My complaint till 15 days crossed.

                          Kindly clear the issue ASAP.

                          Thanks & Regards

                          RAVIKUMAR.D

                          Cont: 7094483478, 9994984444
                          [email protected]'s [Complaint's author] reply, Dec 13, 2017
                          Dear Sir/Madam,

                          I am not getting any response from your end..

                          Also not able to your technical support number at 0183-6668500

                          My complaint till 15 days crossed.

                          Kindly clear the issue ASAP.

                          Thanks & Regards

                          RAVIKUMAR.D

                          Cont: 7094483478, 9994984444
                          [email protected]'s [Complaint's author] reply, Dec 16, 2017
                          Dear team,

                          Pls call me,

                          Kindly clear the issue ASAP.

                          Thanks & Regards

                          RAVIKUMAR.D

                          Cont: 7094483478, 9994984444

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                            [Resolved]

                            We booked the tablet combo mobile set on 3rd nov 2017 with cash on delivery. Of which acceptance number was pm17110327gn2l. Then later on call came from your side to pay online payment and not cash on delivery. On 18 nov 2017 we paid online for it. But till now we haven't received any mobile set. Then when we try to call you, our number [protected] was blocked. We couldn't contact you and you haven't given the mobile set yet and neither we got any information regarding it. Should a respected firm respond like this? We didn't expect this from you. We are requesting you, please send our mobile set immediately. And if will not respond, then we have to move to the consumer court. My email address is khalsa [protected]@gmail.com and mobile number is [protected]. Thank you
                            Copy to md, canada
                            Ceo mr. Suneet tuli
                            Consumer court
                            Complaint marked as Resolved Jan 9, 2018

                            Complaint Status


                            [Nov 28, 2017] Datawind Innovations customer support has been notified about the posted complaint.
                            Verified Support
                            Datawind Innovations Customer Care's response Nov 28, 2017 Dear Customer,

                            We deeply regret for inconvenience. We have your contact details and we will get back to you shortly.

                            Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM)

                            you can also contact us on [protected]@datawindcorp.com

                            Regards,
                            Datawind Innovation

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                              [Resolved]

                              S
                              Pune, Maharashtra
                              Complaint marked as resolved
                              Oct 12, 2017
                              Complaint status
                              Jitendra sathe, sep 09, 2017
                              An order was placed on 31st july for datawind tab. Received the same on 7th aug at an amount of rs 3300/-wid ccjvesdv_1
                              However it was found that keyboard is not there which has now been resolved as datawind customer care promised for the free keyboard. The best part of this deal was that the tab datawind is non functional. After getting switched on the screen turns blue for 30 secs and then it gets off. Its not starting. A faulty non functional device sold to a customer. Reset button was pressed twice but result was same. I have even send the videos. Its really hurting that such a big company is selling faulty devices to customers. Written mails but no response. It is requested that they should change my device or refund me my money.
                              Advocate jitendra
                              Complaint marked as Resolved Dec 29, 2017

                              Complaint Status


                              [Nov 27, 2017] Datawind Innovations customer support has been notified about the posted complaint.
                              Verified Support
                              Datawind Innovations Customer Care's response Nov 28, 2017 Dear Customer,

                              We deeply regret for inconvenience.

                              We have already received your complaint for same concern from this [protected]. So we have to closed this complaint.

                              Thank you so much for your patience and co-operation.

                              Regards,
                              DATAWIND INNOVATIONS.

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                                [Resolved]

                                S
                                Buldana, Maharashtra
                                Name. Adv. Sachin kashinath tho rat address-siddharth nagar shipur dist-dhule. Book mobile no[protected] order book date 18 nov17. Order id (Ccht4q4u-1) awb no.[protected] order delhiverydate 23 nov 2017. Delivery 7sc tablet damege & not with keyboard & sratchcard. Replace this tablet & give with free keyboard. Otherwise i. Will complaints police station your datawind company i am lowyer of shipur court
                                7 sc tablet damage
                                Complaint marked as Resolved Dec 28, 2017

                                Complaint Status


                                [Nov 25, 2017] Datawind Innovations customer support has been notified about the posted complaint.
                                Verified Support
                                Datawind Innovations Customer Care's response Nov 27, 2017 Dear Customer,

                                We deeply regret for inconvenience. We have your contact details and we will get back to you shortly.

                                Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM)

                                you can also contact us on [protected]@datawindcorp.com

                                Regards,
                                Datawind Innovation

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                                  [Resolved]

                                  J
                                  Morjim, Goa
                                  The datawind ubislate tablet was released as an initiative by indian government to provide economical tablets however within a week of ordering this tablet, found it to be faulty. Tried reaching customer care however no one would answer and after shooting emails was asked to send faulty product by courier.
                                  A month after sending the product and even getting an acknowledgement for the delivery they denied having received the product and said they received an empty box. I did not know the process to file case in consumer court otherwise would have got this fraudster company to stop manufacturing low quality products and cheating people.
                                  Complaint marked as Resolved Jan 7, 2018

                                  Complaint Status


                                  [Nov 24, 2017] Datawind Innovations customer support has been notified about the posted complaint.
                                  Verified Support
                                  Datawind Innovations Customer Care's response Nov 25, 2017 Dear Customer,

                                  “Greetings for the day - Data Wind: Committed to customer satisfaction”

                                  We request you to please share your contact number, so that we can provide you required Information.

                                  Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM) with 7 working days.

                                  you can also contact us on [protected]@datawindcorp.com

                                  Regards,
                                  DATAWIND INNOVATION
                                  Verified Support
                                  Datawind Innovations Customer Care's response Jan 25, 2018 Dear Customer,

                                  Greetings of the day !!

                                  Since we have not received any response from your end, so we are unable to get in touch with you. If the issue still persists, kindly log a new complaint with valid contact number so that we can assist you at the earliest.

                                  Alternatively you can contact us on our support number at[protected] between hrs.of (9 AM-6PM) with 7 working days or Email us at [protected]@datawindcorp.com

                                  Thank you so much for your patience and co-operation.

                                  Regards,
                                  DATAWIND INNOVATIONS.

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                                    I want to submit Complaint Positive Review Neutral Comment
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                                    [Resolved]

                                    M
                                    Tumkur, Karnataka
                                    Fraud company as sent the datwind tablet model:7sc, as we received. But as per the advertisement i have ordered the product. Datwind customer they have sent fake duplicate products.
                                    Note: i ordered as per the datawind customer which they have shown in the advertisement, as per that i have not received the material. Iam contacting customer care they are not coordinating.
                                    Very chitting company
                                    Useless
                                    received local product,
                                    Complaint marked as Resolved Dec 24, 2017

                                    Complaint Status


                                    [Nov 22, 2017] Datawind Innovations customer support has been notified about the posted complaint.
                                    Updated by Mde057 Nov 22, 2017 I have ordered the datawind tablet 7sc with internet key board, but I have received only the tablet, not keyboard, that also I have received local China made tablet. Charger also not working. And as per the invoice copy they have clearly mentioned the keyboard item.
                                    Invoice copy mentioned below.

                                    Verified Support
                                    Datawind Innovations Customer Care's response Nov 23, 2017 Dear Customer,

                                    We deeply regret for inconvenience. We have your contact details and we will get back to you shortly.

                                    Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM)

                                    you can also contact us on [protected]@datawindcorp.com

                                    Regards,
                                    Datawind Innovation

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