Datawind Innovations Complaints & Reviews

UBISLATE7+ BOOKING ID IS PMA6B63. I HAD SENT THE CHEQUE NUMBER 318854 DATED 05 APRIL 2012 OF HDFC BANK FOR UB SLATE AND IT HAS BEEN CREDITED BY THEM. THEY HAVE NEITHER DELIVERED NOR ARE THEY RESPONDING ON THE PHONE. THIS IS OUTRIGHT FRAUD. I AM AN ARMY OFFICER AND EXPECT TO HAVE A FAIR AND HONEST DEALING AS COMMITTED BY THEM TO DELIVER THE UB SLATE IN APRIL 2012. PLEASE TAKE STRICT ACTION AND DO LET ME KNOW THE FOLLOW UP, PLEASE.


REGARDS COL RS RAMAN, MOB- [protected], EMAIL [protected]@gmail.com

Sub.: Non delivery o[censored]bislate7+ tablet booked in january'12 & inr 2999/- Encashed on 01st march 2012; booking ID pmd8e22c9124 for pre-ordering ubislate7+ / Aakash2; re: ubislate7+ pre-booking order confirmation
manish agarwal thu, may 10, 2012 at 5:01 pm
to: [email][protected]@datawind.Com[/Email]
bcc: [email][protected]@datawind.Com[/Email], [email][protected]@datawind.Com[/Email], [email][protected]@datawind.Com[/Email], [email][protected]@datawind.Com[/Email], [email][protected]@datawind.Com[/Email], datawind
dear mr. Suneet singh tuli, president & ceo, datawind innovations ltd.; Amritsar;

please despatch the ubislate7+ tablet immediately to me. I prebooked in january'12 & you encashed the amount of inr 2999/- On 01st of march 2012.
Transaction receipt
transaction details generated on 07/03/2012 7:30 pm
account number [protected]
transaction date 01/03/2012
transaction amount inr 2,999.00
transaction type dr
transaction description datawind innovationa

after that two months have passed but you are yet to get the same delivered to me. Pl. Also provide inr 98/- Per month internet cellular connectivity (as per yr option) also on the same. I'LL pay for it as per yr advised mode of payment on a regular/Monthly basis. Your toll free no.[protected] is always in a non-contactable state.

Thanks & regards,
sd./-
(Manish agarwal)
+[protected], 2524259, 5113201, 2227751 extn. 257
+[protected],[protected]
address: riico limited, second floor, room # 216, udyog bhavan, tilak marg, C-scheme; jaipur 302 005, india
________________________________________________________________

on wed, mar 7, 2012 at 6:16 pm, supportin(sk) wrote:

dear manish,

this is to acknowledge that we have received your cheque*/Demand draft number 383151 of rs2,999 of axis bank.Thank you for your payment, you will receive your ubislate 7+ soon.

For more details on ubislate 7+ ,view the frequently asked questions on [url]http:/Www.Ubislate.Com/Faqs.Htlm[/Url]

regards,
datawind support team
[protected]

I see several hundred complains against this company while trying to vent my anger on this issue. The company keeps saying they cannot handle huge calls, but the people who are in the call center dose not have the minimal courtesy. They simply cut off the line while I was trying to ask the reason for the delay.

If the company does not have enough resource, why would they ask for the money to be sent beforehand. How do they get time to withdraw the cheques when they don't have time to even send a mail on a delivery? Why is the website so numb about expected deliveries?

As far as my case:
- December 3, 2011: Pre-booked the UBISlate 7+
- March 14, 2012: Sent a followup request for teh status
- March 25, 2012: Received a mail to pay the amount (mail extract: please mail a Cheque/Demand Draft for Rs.2999/-,
payable to Datawind Innovations Pvt.Ltd. You can have a prioritized delivery of your Ubislate7+ in April!)
- Wow! I was glad they responded in 10 days! well read on
- April 03, 2012: Requested for a status again
- April 12 2012: Cheque was cleared from my bank account
- April 16, 2012: Got a response to provide cheque details
- April 19, 2012: Sent the cheque details

- After this repeated mails on various dates: But alas no response, because they are very busy picking up other's cheque and depositing them.

- May 09, 2012: Called the[protected] number to be greeted by a very bad behaving support person. He says I will only get the product in July (if they fell). While I was explaining the email about delivery in April, he simply cut the phone line.

I have no idea if this forum helps, but please count this complain against the company. They should learn a lessen that no other company should be allowed to do this with the consumers.

Reference to the pre – ordering ID “PM2C88AE92A7” for the UBISLATE 7+, I have despatched my cheque favoring “Datawind Innovations Pvt Ltd,” for the amount of Rs 2999/- with the covering note on 28.03.2012. They have recived my letter as confirmed by the couries service and then the amount also deducted from my account on 05.04.2012 itself, but still I have not received the product. Also no proper information / response from their side. After several mails sent to them, on 07.05.2012, they responded to send the cheque number. I am unable to send the details because the mail service of [protected]@datawind.com not responding. Kindly do the needful to get the product.

Cheque No: 004549

Bank: Axis Bank

Amount: Rs. 2999/-

With Thanks,


C. Saravanan


Address:

S. INDHU,

D/o. C. SARAVANAN,

No. 2, Old No: 7, EMKAY FLATS Ist Floor,

3rd Cross Street, Lakshmipuram,

Velachery, Chennai – 600042

Phone: 044 – 22440227

Mobile: [protected]

email: [protected]@gmail.com



Thanks & Regards,



C. Saravanan

Dear Sir / Madam,

I booked my Aakash tablet on date 14 th Feb 2012 & my pre booking number is PMC69EF4142C.

Before approximately noe month ago I received communication from them for payment & unfortunately it is misplaced by me.

Now I am ready for payment & used to contact them daily to them but Aakash tablet is not giving me any response.

I commited to my Son that I will give you as summer vacation gift but now I am in trouble.

Pls help me to get this tablet atearliest.

Regards,
Sameer Bhamre
Ph No- [protected]

Very surprising, these guys accept orders on their website and seems never deliver the tablet.
I booked their UbiSlate7+ in the last week of March. As per the instructions on their website, If one sends the cheque in advance, gets preference in delivery with free shipping. So, I sent them the cheque of full amount. Their cheque got cleared from my bank on 7th April and since then, I had emailed them multiple times, filled the contact us form on their website, tried reaching their toll free number but no response at all.
Now I see someone selling this same tablet on ebay with delivery within 10 days.
Seems these guys are just taking consumers for a ride. Complete irresponsible and unprofessional.

Pankaj Jain

Dear SirMam,
Myself Raman Dhamija, having a complaint about delivery of my Ubislate 7+ Tab, makers Datawind Innovations Pvt. Ltd.

I ordered the tab in Feb 2012 online on there website www.ubislate.com. I filled up all my details and they gave me booking Id and said that if i pay them now via cheque or DD, then they will not charge shipping. The tab costs Rs 2999/-. I speed post them cheque of the same amount. The money is deducted from my account near about 1 month ago. I have not got my Tab yet. Now if i m calling them to there contact numbers, they don't pick there phones. Yesterday i tried again, one mam picks the phone and said that delivery is not ready yet. Please sir help me in solving the concern. I am giving there contact information below and my details too.

Company's Detail :-
Datawind Innovations Pvt. Ltd.
8148, Jublee Complex,
Sultanwind Road,
Amritsar (Punjab) - 143001.
Phone[protected],[protected].

My Detail :-
Raman Dhamija,
Booking ID - PM8CC01A9DC
PNB BANK Cheque no. - 570708 of Rs2,999/-

Address - #77, Pvt. Colony, Vill. - Rajjipur,
P.O. B.C.W Surajpur, Distt. - Panchkula,
Haryana - 133301.

Phone No.[protected],[protected],[protected].

I have book a ubslate against booking id : "PM9C6CEE4112", i have send a chq of RS: 2999.00. The amount cleared from my bank account on 31st March 2012. Still today neither received any communication of the booked material. I have tried to contact over phone , no body picked the phone. I have tried to contact them via email which i have attached below.


On Sat, Apr 28, 2012 at 6:33 PM, Subrata Chatterjee <subrata.[protected]@e-digitalcare.com> wrote:

DearSir,

Yet to received any response from your end.

you are requested to respond or we are force to take legal action.


Regards
Subrata Chatterjee



On Monday 23 April 2012 07:25 PM, Subrata Chatterjee wrote:
> Dear Sir,
>
> As mentioned your FAQ
> "How much time would it take to deliver Aakash/Ubislate7 once the online payment is made by the user?
> [protected]
>
> A. 5-7 business days. In case the shipment is late they should contact the numbers in the confirmation emails."
>
> 22 days are passed after clearing the amount , yet to received any response from your end. No one is responding on telephone no provided by you i.e.[protected] ,[protected].
>
> You are request to send the product or return the amount i have paid.
>
> Regards
> Subrata Chatterjee
>
> On Sat, Apr 14, 2012 at 10:40 PM, Tapobroto Chatterjee <[protected]@gmail.com> wrote:
> > Dear Sir,
> >
> > Still waiting for your response.
> >
> > Regards
> > Tapobroto
>
>
>
>
>
>
>
>
> On Saturday 14 April 2012 10:40 PM, Tapobroto Chatterjee wrote:
>> Dear Sir,
>>
>> Still waiting for your response.
>>
>> Regards
>> Tapobroto
>>
>>
>> On Tue, Apr 10, 2012 at 5:31 PM, Tapobroto Chatterjee
>> <[protected]@gmail.com> wrote:
>>> Dear Sir,
>>> Yet to received any response.
>>>
>>> Regards
>>> Tapobroto
>>>
>>> On 06/04/2012, Tapobroto Chatterjee <[protected]@gmail.com> wrote:
>>>> Dear sir,
>>>> this refer to to my booking id: PM9C6CEE4112, i have send a chq. of
>>>> Rs. 2999.00 by Speedpost docet no: EW[protected]N dated 20/03/2012
>>>> 16:24. which has been cleared on 31st mach. detail mentioned below.
>>>> Yet to received any response from your side.
>>>>
>>>> You are requested to inform me when it will deliver.
>>>>
>>>>
>>>> Cyber Receipt Date:06/04/2012 3:33 PM
>>>>
>>>>
>>>>
>>>> ___________________________________________________________________________
>>>> Transaction Details
>>>>
>>>> ___________________________________________________________________________
>>>>
>>>> Account Number : [protected]
>>>> Transaction Date : 31/03/2012
>>>> Transaction Amount : (INR)2,999.00
>>>> Transaction Type : DR
>>>> Transaction Description : DATAWIND
>>>>
>>>> Regards
>>>> Tapobroto Chatterjee
>>>>
>>>>
>>>>
>>>> On Sun, Mar 25, 2012 at 1:06 PM, SupportIn(NC) <[protected]@datawind.com>
>>>> wrote:
>>>>> Dear Taobroto,
>>>>>
>>>>> If you want to make the advance payment send a cheque /DD through courier
>>>>> for Rs.2999/-, payable to Datawind Innovations Pvt.Ltd. at the following
>>>>> address:
>>>>>
>>>>> Datawind Innovations Pvt.Ltd.
>>>>> 8148,Jubilee Complex
>>>>> Sultanwind Road,
>>>>> Amritsar -143001
>>>>>[protected]
>>>>>
>>>>> For all Cheque/Demand Draft payment enquiries, please email us
>>>>> [protected]@datawind.com
>>>>>
>>>>>
>>>>> For more details on UbiSlate 7+ view the Frequently Asked Questions on
>>>>> http://www.ubislate.com/faqs.html
>>>>>
>>>>> Regards,
>>>>> Datawind Support Team
>>>>>[protected]
>>>>>
>>>>>
>>>>> -----Original Message-----
>>>>> From: [protected]@gmail.com [mailto:[protected]@gmail.com]
>>>>> Sent: 13 March 2012 15:02
>>>>> To: [protected]@datawind.com
>>>>> Subject: Contact form submission: tapobroto
>>>>>
>>>>> You have received a new message. Here are the details:
>>>>> Name: tapobroto
>>>>> Email: [protected]@gmail.com
>>>>> Company: na
>>>>> Telephone: [protected]
>>>>> Message
>>>>> plese provide your contact no to send the cheque against order id
>>>>> "PM9C6CEE4112"
>>>>>
>>> --
>>> Sent from my mobile device
>>>
>>> Regards
>>> Tapobroto Chatterjee
>>> web: www.tapobroto.com

Ubislate 7+Datawind Innovations Pvt.Ltd
8148, Jubilee Complex, Sultanwind Road,Amritsar - 143001

I placed an order for Ubislate7+ to Datawind Innovations Pvt.Ltd and received an email that that process will be fast if money could be sent by cheque/draft of Rs.2999.00.. Right away i sent cheque of Rs.2999.00 details below..till this time there is no response from Datawind.. No call response and email is bouncing back.... this is nothing but completely cheating people or one of the worst poor management in PVT sector to handle things...

It seems i am fooled by this company and want refund of my money along with all other expanse like Bank Charges and shipping and Courier charges Rs.300.. If the issue is not solved here i will FIR again this company to get my refund and stop fooling people..

1. PRE-ORDERING: Ubislate7+
2. BOOKING ID : PM40A849C3BC
3. BOOKED ON : March 22, 2012
4. CHEQUE NUBMBER: (638869)Payable Datawind Innovations Pvt.
5. ISSUED BANK: HDFC Pvt.Ltd. Kalyan Nagar Bangalore
6. AMOUNT: Rs. 2999/-
7. ISSUED DATE: March 26 , 2012

I have attached letter from Akash for asking advance money..

Date 26 April 2012.

Respected Sir/ Madam.
I had purchased an Aakash Tab from N Carry bearing Order Number:[protected] in which they had been cheated by not providing the 2GB S D Card which was to be recieved along with the Tab as it was commited by their officail's to be recieved in another 5 working Days but Till date i hav e not received the same.
Secondly after a long fight with the Ncarry they neglected to send the same. After that the Tab which I had received is not supporting the SD Card, MP4 or Video is not supported.
As & when contacted to Datawind Official they had sent me the below mentioned Mail stating you have to reprogram your device.
To reprogram your device just follow the link and the instructions below.
1.Download the reprogramming files from www.ubislate.com/reprogram.zip
2.Unzip the files and load them on your empty USB/Pen drive.(make sure files should not be contained in any folder) 3.Put your device on charging(make sure that your device is in OFF mode
before reprogramming).Connect the USB/Pen drive to your device when your device
is off. 4.Power on the unit and wait for 2 minutes.
5.After reprogramming unit will be turned off automatically.
6.Remove the USB/Pen drive and power on the unit.
7.After your unit boot on, you will get "Calibration screen" for calibrating the screen.
8.Press the point with some sharp pointed thing or Pen for atleast 4 to 5 seconds then release, it will be shifted to next corner.
9.Do the same one by one, your screen will be calibrated and device will boot up within few minutes.

It diidnt worked even though after a repeated contact's Ihad been treated like a Baby I have to LISTEN FOLLOW & go through all the procedures of Reprograming the device keep on changing the Pen Drive etc.
At last when it all failed I had been assured that the same would be replaced / reprogrammed for which it has to be collected by them through their respective tie up FEDEX Courier.

I have been confirmed through the said mail for collection.
Dear sir,
Pickup For your device has been scheduled on 18/04/2012. Fedex Confirmation no.BOMFT4
Timings will be between 3PM to 6PM. Please Mention this address on the package :
Data-wind Innovations Pvt Ltd.
8148, Jubilee Complex,
2nd Floor, Sultanwind Road
Above Muthhoot Finance.
Amritsar. 143001
[protected]
Please reply to this email with the Booking ID(Airway Bill number)
Regards,
Team Data-wind
Now when the courier person came to collect the same they neglected to collect stating to remove the battery or either send the same in surface mode as it is obligated in airways mode.
Now since after that date neither they [DATAWIND Co. Officials / or the FEDEX Courier Authority ] are answering my calls nor replying or making arrangements for collecting the same.
Sir I had earlier been cheated by N Carry Site by not recieveing the SD Card now these people are making a joke of me by viewing my contact no & not receiving my calls or replying to my mail
atahis is really a ridiculos as purchased the same on thinking that if we dont trust the Indian Brands then how would other's will but the fact is China Product is atleast much better than this atleast one get the delightfulm experience of owing the device not like this.
This as a call to all the Aakash Tab purchaser to go through all such procedure befor making a purchase from these cheaters.

I want justice through these mode.
Regard
Meraj
Mumbai

[protected]

Dear Sir/Madam

My Ubislate7+ Booking ID is PMAEF0C2A232 - Dt. 6-1-2012

I have already issue a Cheque of Rs.2999/- HDFC Bank, No. 745331 Dt. 9-1-2012

AND Cheque Withdrawal on Dt.[protected] Rs. 2999/-

But Till Date they have no deliver tablet to me.

I am waiting for your favourable reply.

MANISH GHADIYA
[protected]
manish.[protected]@yahoo.in
RAJKOT (GUJARAT)

Hello Team,

I paid for my prebooked ubislate (booking ID is PM5F1B6) in the second last week of march with promise that they will deliver it till march end.

But astonished with the actions they are taking to answer our queries. They don't know how to deal with customers. They shouldn't do fake promises for delivery. I think they don't know that is the meaning of expedited shipping, what they had promised.

I've asked them either to ship till the end of April or refund me the money. I know they will again give me one date for processing my order.

Frustrated with their service.

Date of Transaction:20/03/2012
Check No: 86611
Item name: Ubislate 7+

Regards
Abhishek Singh

I am Kamlesh V. Mulchandani booked Aakash/Datawind Ubislate+ online and after some time the called me and asked me to pay 50% RTGS amount to our account and balance amount paid on delivery of Aakash/Datawind Ubislate+, so I did RTGS of 1500/- transfer to company's said account but still I didn't get my Aakash/Datawind Ubislate+ or my RTGS refund amount of Rs. 1500/-.

Even I called them so many times but some numbers are blocked and one number ([protected]) is still ringing but nobody is giving me response and even I logged a complaint about this issue my compalint no. is BC798632UP and they told me that they will tranfer my RTGS Amount 1500/- in my account or they will deliver the product by cash on delivery but since 3 to 4 months gone but I didn't get any response from them so please help me for this above issue.

Yours thankfully,

Kamlesh V. Mulchandani
[protected]
[protected]@gmail.com
[protected]@rediffmail.com

Dear Sir/Madam,

I have booked UbiSlate+ product from Datawind Ltd. online with reference no. PMBF825F42F8 on 9th Jan 2012. I was informed that pre-payment will ensure early delivery and free shipping.

I paid a cheque of Rs.2999/- and the same was realized on 4th Feb 2012 as per my HDFCBank account details -
Reference / Cheque# :[protected]

I tried calling their callcenter but no one picks up, I do not get response to status update of my order even on their email. I would request your help to take strict action against Datawind Ltd. as it looks like they are not capable to provide order fulfillment and its almost 3 months now since my payment was done and I am yet awaiting for my UbiSlate+ product.

Requets your urgent help in this matter as they have already opened May booking but is yet to fulfill March order. This is their website for pre-booking - http://www.ubislate.com/prebook.html

Their website is http://www.ubislate.com

Request you to kindly stop the pre-booking of new order's as the older ones are yet to be fulfilled.

Thanks,
Ritesh Shah

Dear Sir,

I have ordered for a UBSLATE 7 - ORD NO PMOD508 - During Feb 12 the company asked me to send advance payment for the supply of Note Book and I have forwarded My cheque on 20.02.2012 ( Axis Bank Cheque No.779782 Dt.20.02.2012) I got the acknowledgment from the company that they have received the cheque on 07.03.2012

After that i am not getting any communication from their part. Cannot contact them through their given Phone No. ( No body is picking up the Phone) Not getting any reply for email complaints to them.

Now 2 months passed after giving them advance payment.

Abraham P Ninan
Ph :[protected]

Hello Datawind,

I ordered a UbiSlate 7+ in Jan 2012 with Booking no: PMAF692 and made a payment by chq: 015701 ( IDBI bank) dated: 24/02/2012, its encashed by you on 15/03/2012, i received a acknowledgement for this SAYING I will receive a assured delivery in March, I WROTE many emails to you at: [protected]@datawind.com and called many times on: Datawind Support Team[protected], ABSOLUTELY NO RESPONSE I GOT TILL DATE, WHAT IS THIS? ITS APRIL LAST WEEK NOW, please confirm when my handset will be delivered?? First confirm, are you ready to send it to me? PROVIDE A WORKING NO. TO TALK TO DATAWIND...

I expect a response IN 24 hrs else i will file a consumer case and claim 100 times of amount i paid you...mind it...VEXED CUSTOMER...Ramakrishna, email id: ramakrishna.[protected]@gmail.com, B'lore.

I had booked aakash tab. Which got me on the 11th jan 2012 after delay. But it is not working properly. Its speed is very very slow. It even unable to open gallery or take 10 seconds if i change widget screen. nothing is working properly and many message shows the process not responding. Besides that It does not show any method to close any running application and also does not find any volume control in it. Its totally a waste of money for me. It is kept on shelf for almost 3 months. I dont know what to do now. this is last hope for me. Also no service center here in delhi.

Nishant Kumar
mob- [protected]
email- [protected]@gmail.com

As i made payment to DATAWIND PVT LTD of Rs.2999 through cheque on the 21st day of february 2012 with the cheque reference number #509778 through SBI. I booked tablet on 25th Nov-2011 with the booking ID np4025. I was said that if i made prepayment to datawind i was assured that the tablet would be deliver within a week time. When i enquired about this matter from customer care number it was not at all responding besides this they are not responding through mail also.
I called so many times to customer care of datawind and a trail of 100 i get connected. Every time customer care executive is asking me to wait for some time.

Hence i request the concerened department to take action against DATAWIND PVT LTD.

Booking id for akash tablet : PS404608,[protected].
On 3rd february 2012, they offered me the product delivery before march end 2012 on advance payment. I send cheque of 2999/. I got confirmation letter from datawind that they got my cheque. But I didn't get my tablet, not only they are not giving any information regarding product launch or delivery. So I want to know where to file complaint against that company or atleast want to know whether they send me the product or not.

Thanking you,
Retheesh P
Soubagya
P.O.Kallai
ph :[protected]

Dear Sir,

I have booked Ubislate7+ and my booking ID is PMA5583797DA and as per their instruction, I have already paid Rs. 2999/-, by UTI Bank Cheque and the amount has been debited from my account on 3/3/12. I have received acknowledgment on March 7th, 2012. But after more than one month, instead of giving prompt answer they are just saying "Your order is in process, when your delivery is ready to be shipped you will be contacted beforehand for the details."

Now I have found so many people like me. So there is some doubt raising about their intention. Are they going for fraud or what ?

Thanking you.

Yours sincerely,

Suryakant Patel