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Datawind Innovations Complaints & Reviews

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Updated: Mar 10, 2023
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A
arnsurti
from Mumbai, Maharashtra
Feb 14, 2012
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Address: Mumbai City, Maharashtra

I have pre-booked the ubislate 7+ with a pre-book ID "pme9882" & have opted for going for a confirmed prioritized delivery as mentioned on your screen & hence have couriered a cheque of the said denomination of rs. 2,999/- With the following details;

chq no. 640580
bank of baroda
chandavarkar rd branch

the cheque had been couriered to the said address under "professional couriers" with consignment no. "Vpl[protected]"

the cheque has already been encashed and the amount of rs 2,999/= Has already been debited on 3rd february 2012 from my account without any actual confirmation being sent to me....
Aug 13, 2020
Complaint marked as Resolved 
I do have similar problem.The Ubislate7+ was booked vide booking ID PM6C832 and an advance payment of Rs. 2999/- was sent by Cheque No: 941458 drawn on punjab national bank, chanpole branch, jaipur and the same has since been en-cashed by the company on 21/2/2012.

I have sent them several mails to know the date on which they are going to dispatch the tablet on priority as assured in the month of March. What they are doing is sending totally irrelevant mails to me. Simply saying that if you want to have delivery on priority send advance payment.what i feel is that there is none in their office to reply you properly . These are all system generated mails. Toll free number is not working and other numbers are not available.

If the tablets are not made available to the buyers by march'2012, it would be wise to form a buyers association on all india basis and file a case against DATAWIND in the consumer court. Rajendra Purohit
Dear Rajendra Purohit,

This is to acknowledge that we have received your Cheque*/Demand Draft number 941458 of Rs2, 999 of PNB. Thank you for your payment, you will receive your UbiSlate 7+ soon.

Regards,
Datawind Support Team
sir,
i perbooked aakash tablet @ rs2999 in feb 2012 and send dd for the amount on 2nd of feb they paid dds on there end on feb 25.now today 10 month have passed out but they not deleverd tablets. I called @ customer care no of datawind @ [protected] many time but no resonable answer provided by them.i mail them on their email but no result.
Now only u can help me.
Dd details are bellow
639402
639403
I have already booked the tablet pc with booking id no. PMC330C30F68. Also I have made an advance payment of Rs. 2999/- with cheque no. 61834, ICICI Bank on dt 31st March 2012. But till today I have not received the PC. Today even there is no reply to my mails also.
Can you pl help me in this case?
Waiting for the positive response.

Anil Mahamuni
I booked a Ubislate, booking ID is PMB983C19B. Payment made by sending a ICICI BANK, Tirupur cheque no 91230 for Rs 2999.00, which was debited in my account on 15/02/2012.

Till date, nearly 11 months have gone against the promised delivery within March 2012, but till date I have not received the product.

your toll free number is not working and there is no response from your Customer Support Executive mobile number


J.KARTHIKEYAN
[protected]
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    A
    amitkrbiotech
    from Delhi, Delhi
    Feb 11, 2012
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    Address: SAS Nagar, Punjab

    Sir,
    I have purchased aakash tab on 10th jan by cash on delievery. after that open the box this aakash tablet is not starting. Pressing on off button there is first blank white screen then android written on screen. then it is not able to reach main menu. i may be hang on that position. so please replace my aakash tablet. i have called many times to help line numbers but these numbers are always busy. where i have to contact for Replacing my tablet. so please collect my defaulted aakash and replace this.
    thank you very much.



    With warm regards and thanks,
    Amit Kumar Mittal (Ph.D scholar) Tel [protected]
    Department of Pharmaceutical Technology (Biotechnology)
    National Institute of Pharmaceutical Education and Research
    Sector 67, SAS Nagar-160 062, Punjab (INDIA)
    Aug 13, 2020
    Complaint marked as Resolved 
    Dear Amit Kumar

    For issues with usage of the device please call our Technical Support Helpline at [protected] or [protected], 9:00am – 9:00pm IST. Our trained technical staff will help troubleshoot and address any issues and if required, the device will be replaced with a new one.

    If these numbers are not reachable please be patient and try again as the customer service number is experiencing a very heavy call volume. We apologize for the inconvenience caused. We are working hard to increase our capacity to handle this call volume. You can also reach us via email at [protected]@datawind.com and we will contact you.


    Thanks,

    Team Datawind
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      G
      guru231
      from Mumbai, Maharashtra
      Feb 11, 2012
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      Address: Mumbai City, Maharashtra

      Dear Sir,
      I booked a aakash tablet on 2/01/2012. and i got confirmation on same day.Booking ID PMA76D6
      but now on 10/02/2012 on status tracking it shows wrong ID. and re book your tablet again.
      It it not good to say that 40 days after booking when my delivery is coming nearby.
      I called to their customer care number more than 50 times but no response

      Now what to do?.
      Aug 13, 2020
      Complaint marked as Resolved 
      This is ALTAF BHELEKAR, received a call from DATAWIND INNOVATION PVT LTD, and an sms came and say that u have to deposit of rs 1500/- cash IN SBI BANK in the name of SAHANARA BIBI MANDAL which is the distributore for aakash tablet in maharashtra the coomitment is for 12 hrs and now its 8 days, still waiting
      i have deposited on 6/2/12. in sbi bank mumbai
      pls help me my contact no. [protected]
      mail id...altaf.[protected]@rediffmail and moin.[protected]@rediffmail.com
      Dir Sir
      My Name is Burhanuddin
      received a call from DATAWIND INNOVATION PVT LTD, and an sms came and say that u have to deposit of rs 1500/- cash IN SBI BANK in the name of SAHANARA BIBI MANDAL which is the distributore for aakash tablet in indore the coomitment is for 12 hrs and now its 4 days, still waiting
      i have deposited on 13/2/12. in sbi bank
      pls help me my contact no. - +91-[protected]
      My E-mail - [protected]@yahoo.com
      Dear All,

      This is fraud. Please file a complaint against this.

      Thanks,

      Team Datawind
      Dear Team Datawind,
      Please go through my carefully,

      Mail to Datawind
      Hi
      This Jayadev Sirikonda Received Mail from Datawind stating to sent Draft/Cheque, accordly i send the cheque No:003557 ICICI Ameerpet Branch Hyderabad Value 2999/- favouring "Datawind Innovation Pvt Ltd", which got debited from my Account on 13-Mar-2012. My Booking ID:PM48133D82FD. Please specify when can i expect Ubislate 7 + Tab.
      Thx & Rgds
      Sirikonda Jayadev
      Flat No: 313, 3rd Floor,
      Kanchanjunga Apartments,
      Aditya Enclave,
      Ameerpet,
      Hyderabad - 500038.
      Phone:
      [protected]
      [protected]
      [protected]

      Response from Datawind
      Dear Srikonda,
      This is to acknowledge that we have received your Cheque*/Demand Draft number 003557 of Rs2, 999 of ICICI BANK. Thank you for your payment. Your order is in process, You will receive your UbiSlate 7+ within 30th April to 14th May.
      For more details on UbiSlate 7+ view the Frequently Asked Questions on http://www.ubislate.com/faqs.html
      Regards,
      Datawind Support Team
      [protected]

      30th April and 14th May both the dates got over no device

      Latest Response from Datawind
      Dear Sirikonda Jayadev,
      Your order is in process, You will get your Ubislate7+ in end of July.
      For more details on Ubislate7+/7C, view the frequently asked questions on http://www.ubislate.com/faqs.html
      Regards,
      Datawind Support Team
      [protected]

      Today it is 31st July No device, I request again and again please please don't give false commitments to customer like me and get bad name for the company, It is not Food or Cloths or medicine which anyone want immedly, But please come out with exact date when you people can deliver it customers.
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        S
        suraj salian
        from Mumbai, Maharashtra
        Feb 9, 2012
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        Address: Mumbai City, Maharashtra

        Ihave booked 3 ubslate while booking first 2 my address was not proper and iwas not provoided with my order id but 3 time ibooked it (ubslate )with proper address but still i have not received my order id please help me to get my order id my booking date was 22 jan 2012 and i havecomplaind to them and tried to get contactact with them but it was of no use
        when i will get my tablet
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          R
          Ramadas Narayanan
          from Bengaluru, Karnataka
          Feb 4, 2012
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          Address: Karnataka

          Dear sir,
          My name is ramadas.n
          I have booked for a ubislate tablet on november 2011.But i didn't get any information yet.
          My cell no. is [protected] and mail id is [protected]@gmail.com.
          So kindly inform the status please.
          Thanking you,
          ramadas.n
          Sir My name is Meraj,
          I also booked ubislate 7 in december but not recieved Yet,
          My Cell no.is.[protected], please tell me what happen?
          Dear Sir,
          My name is Amresh,
          I also booked Akash Table but still date not received to me,
          My Cell no.is.[protected] and mail id is [protected]@rediffmail.com.
          so pls confirm & revert...

          Regds...
          AMresh
          Dear  Ramadas Narayanan,

          Kindly share your booking id and your matter will be resolved ASAP.

          With Regards,
          Datawind Innovations
          Dear Amresh,

          We have already delivered your device.For any queries, Kindly drop us email on [protected]@datawind.com.


          With Regards,

          Datawind Innovations
          Dear Meraj,

          kindly share your alternative contact no as the number provided by you is not reachable.


          With Regards,
          Datawind Innovations
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            D
            diksha kakkar
            from Delhi, Delhi
            Feb 4, 2012
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            Address: North West Delhi, Delhi

            respected sir/ma'am ,
            i booked my aakash tablet ( ubislate - 7 ) in mid decemeber 2011 i got a confirmation mail saying that my booking id is PMC7769 and the tablet would be delivered by late january 2012 and they would contact through phone or email but no contact has been made as yet i would like to know when will the tablet be delivered
            i kindly request you to look in the matter

            yours faithfully,
            diksha kakkar
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              N
              neeraj.batra
              Feb 4, 2012
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              Address: Gurgaon, Haryana

              Hi there,

              I have booked Akash Tablet throught the below site on 12/16/2011 and they told me that in January 2012 they will send it however I have not received it yet.

              Kindly look into the matter.

              The below confirmation mail I have received from datawind site.




              Dear Neeraj

              We thank you for showing interest in the product.

              Your booking ID is PM[protected]E. Kindly save it for future reference.

              The product features are:

              7" Android 2.2 Tablet at an Unbeatable Price of Rs. 2999
              Monthly internet charges: Rs.98 / 2GB
              High Quality Web Anytime & Anywhere
              Multimedia Powerhouse
              Full sized-USB port & Micro-SD slot and much more.
              Aug 13, 2020
              Complaint marked as Resolved 
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                P
                Prabhat priyadarshi
                from Thanesar, Haryana
                Feb 3, 2012
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                Address: Samastipur, Bihar

                Respected sir /mam,
                I have booked recently launched Aakash Ubislate7+ tablet on 27 DEC 2011 and they send me a confirmation Id as PMD7840CB3EC . they have said to deliver the product in 7 days after booking. but there is no response from the company.I have booked it on their site www.datawind.com.

                Confirmation mail sent by them:-

                Dear Prabhat

                We thank you for showing interest in the product.

                Your booking ID is PMD7840CB3EC. Kindly save it for future reference.

                The product features are:

                7" Android 2.3 Tablet at an Unbeatable Price of Rs. 2999
                Faster Cortex A8 – 700 Mhz Processor
                High Quality Web Anytime & Anywhere
                WiFi & GPRS (SIM & Phone functionality)
                Multimedia Powerhouse
                Full sized-USB port & Micro-SD slot and much more.



                If you would like to channelise Datawind products, then please email us at [protected]@datawind.com

                If this is a media or a press related enquiry, please contact us at [protected]@datawind.com

                If you have any bulk/corporate/institutional related queries, please email us at [protected]@datawind.com

                If you would like to get more details, contact us NOW at[protected]

                Regards,
                Team Datawind
                Respected sir /mam,
                I have booked recently launched Aakash Ubislate7+ tablet on 27 DEC 2011 and they send me a confirmation Id as PMD[protected] . they have said to deliver the product in last Jan-2012 after booking. but there is no response from the company.I have booked it on their site www.datawind.com. e-Mail [protected]@yahoo.co.in
                Dear GAURAV

                We thank you for showing interest in the product.

                Your booking ID is PM6E0CE. Kindly save it for future reference.

                The product features are:
                • 7" Android 2.3 Tablet at an Unbeatable Price of Rs. 2999
                • Faster Cortex A8 – 700 Mhz Processor
                • High Quality Web Anytime & Anywhere
                • WiFi & GPRS (SIM & Phone functionality)
                • Multimedia Powerhouse
                • Full sized-USB port & Micro-SD slot and much more.


                If you would like to channelise Datawind products, then please email us at [protected]@datawind.com

                If this is a media or a press related enquiry, please contact us at [protected]@datawind.com

                If you have any bulk/corporate/institutional related queries, please email us at [protected]@datawind.com

                If you would like to get more details, contact us NOW at[protected]

                but the number that u hav given is also not working

                Yours Faithfully
                Gaurav Kashyap
                my prebooking id PM39098 Ubialate7+ in jan 9th 2012.when will get my ubislate7+?
                MY BOOKING ID IS PMAC059370BB

                WHEN WILL I GET THE DELIVERY.


                VED PRAKASH
                hiiiiiiiiiiiiii i m mayank singh,
                my booking id is PM1C86059A28
                booking date is 26/1/2012
                muje dilliver kb tk hoga product
                jb mai call krta hu no.-[protected] pe to koi call nhee uthata ya call nhe lagti

                Datawind Aakash Tablet 7CZ

                I purchased the tablet on september 2013 and now it has stopped working. When I switch it on, the logo just appears and it hangs without any further development. Please look into the matter and inform me. Souvik Datta. [protected].
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                  A
                  aniket_ran
                  Feb 1, 2012
                  Resolved
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                  Address: Nagpur, Maharashtra

                  I order Aakash tablet and i got it today but when i try to start it, it is not getting started i have charge it more than 4 hours but it is not getting started and i try to contact customer care but they are not responding to my call so what to do pleas help me as soon as possible.... i have attach the cod receipt so pls help me
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Dear Customer,

                  If you are still facing any problem, For issues with usage of the device please call our Technical Support Helpline at [protected] or [protected], 9:00am – 9:00pm IST. Our trained technical staff will help troubleshoot and address any issues and if required, the device will be replaced with a new one.

                  If these numbers are not reachable please be patient and try again as the customer service number is experiencing a very heavy call volume. We apologize for the inconvenience caused. We are working hard to increase our capacity to handle this call volume. You can also reach us via email at [protected]@datawind.com and we will contact you.


                  Thanks,

                  Team Datawind

                  Ubislate 7 — not getting on

                  i have recieved the product but it is not getting on.
                  i dont know what steps i can take against this?
                  please do something for me.
                  thanking you!
                  farhan shamim
                  email: [protected]@yahoo.com
                  cell:[protected]
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                    G
                    ganeshneak
                    from Mumbai, Maharashtra
                    Jan 31, 2012
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                    Address: Sangli, Maharashtra

                    i getting a massage from unknown Mobile No.(+91-[protected] & +91-[protected]) and he will said a pay the 50% payment of your aakash Tab model 2 UBISLATE7+ then i pay the payment completed in SBI A/C No.([protected]) an the he said to me your courier is getting in 24 hours..but next day can't contact to he....plz take action on this mob. No. an SBI. A/C No. an give me result of this coplet on my Email [protected]@gmail.com
                    I have Booked Akash tab in Datawind Company with Generate Future Ref. No."AA7B938F96E2". as dated 19 Dec 2011
                    Now i got a massage(03/02/2012) from unknown Mobile No.(+91-[protected]/[protected]) and he will said a pay the 50% payment of your aakash Tab model 2 UBISLATE7+ then i pay the payment 50% amount (Rs.1500) completed in SBI A/C No.([protected]) name with SAHANARA BIBI MANDAL (Branch : HARODA) as dated 4/02/2012 in Badarpur Branch Delhi, and he said to me (phonic[protected] Mr. Imran Khan) your courier is getting in 24 hours..but Till date can't received/contact to mr...plz take action about Datawind and all this concern team and give me justic on my Email [protected]@gmail.com
                    Dear All,

                    This is fraud. Please file a complaint against this.

                    Thanks
                    Team Datawind
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                      A
                      amith028
                      from Mumbai, Maharashtra
                      Jan 30, 2012
                      Resolved
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                      Address: Bangalore, Karnataka

                      Dear Sir/Madam,
                      I received my Aakash tablet (Ubislate7, Rs.2499/-) on 24/01/2012. And i charged completely for 4 hours & then started using it. Nothing was working except the touch screen, wi-fi & browser. Not even a single application given in the tab was working. Even the audio was not coming. From today (i.e., 30/01/2012), it has stopped working completely; even the touch screen has stopped working!!! It's completely dead now.

                      I want replacement or refund of my money.

                      Product no: P[protected]

                      Name: Amith.G.S.Hebbar
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Dear Amith,

                      If you are still facing any problem, For issues with usage of the device please call our Technical Support Helpline at [protected] or [protected], 9:00am – 9:00pm IST. Our trained technical staff will help troubleshoot and address any issues and if required, the device will be replaced with a new one.

                      If these numbers are not reachable please be patient and try again as the customer service number is experiencing a very heavy call volume. We apologize for the inconvenience caused. We are working hard to increase our capacity to handle this call volume. You can also reach us via email at [protected]@datawind.com and we will contact you.


                      Thanks,

                      Team Datawind
                      Myself, Noby from Ernakulam, Kerala brought your product UBISLATE 7C+ smart phone(IMEI[protected]) dated 8th May 2013. Invoice No. AMBD05080070it was functioned properly only for two days. After that, it can't functioning. I inform the complaint in one week in to the given contact no. [protected]. i didn, t get any reply till now. What I do?????
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                        S
                        S.K Jain
                        from Mumbai, Maharashtra
                        Jan 28, 2012
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                        Address: Bikaner, Rajasthan

                        I purchase Aakash tablet (it, S.no is P[protected]) from narry.com to pay Rs. 2700 at 16th Jan.
                        it,s touch is so poor, no sound, no any kind of vedio playback possible, very slow prosses, heatup very fast within one hour, no usb connectivity possible, whithin a day SD Card Slot outof work,
                        at 23rd (6th day from purchase) set is fully out of service. only 'ANDROID' screen apair & all out, after all swtch-off by reset button,
                        contract to company by Toll-Free No. its only froud, no contrac possible, by email friest no response but now no receive mail
                        All is froud & chitting with poority
                        kindly help me to save my hard earned money & how can i replace it

                        S.K Jain, Bikaner Rajasthan
                        Dear S K Jain,

                        If you are still facing any problem, For issues with usage of the device please call our Technical Support Helpline at [protected] or [protected], 9:00am – 9:00pm IST. Our trained technical staff will help troubleshoot and address any issues and if required, the device will be replaced with a new one.

                        If these numbers are not reachable please be patient and try again as the customer service number is experiencing a very heavy call volume. We apologize for the inconvenience caused. We are working hard to increase our capacity to handle this call volume. You can also reach us via email at [protected]@datawind.com and we will contact you.


                        Thanks,

                        Team Datawind
                        Dear S K Jain,

                        Kindly share your contact details and booking id and your matter will be resolved ASAP.

                        With Regards,
                        Datawind Innovations
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                          A
                          aakas55
                          from Karnal, Haryana
                          Jan 27, 2012
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                          Address: Ludhiana, Punjab

                          i want to complaint against aakash tablet which is not working properly
                          its touch is poorer than Chinese mobile
                          no sound
                          very very slow
                          if i complaints on their customer care then they don't pick my phone
                          their no. is [protected]
                          i have collected my money very very hard
                          but don't see this tablet working
                          so i want my money back Rs. 2700/-
                          please help me out these money is very precious to me...
                          i[censored] got any complaint and wants to help me so please contact my e-mail aakash.[protected]@ymail.com
                          and mobile no. is [protected]
                          thanks...!!!
                          Dear Aakash,

                          If you are still facing any problem, For issues with usage of the device please call our Technical Support Helpline at [protected] or [protected], 9:00am – 9:00pm IST. Our trained technical staff will help troubleshoot and address any issues and if required, the device will be replaced with a new one.

                          If these numbers are not reachable please be patient and try again as the customer service number is experiencing a very heavy call volume. We apologize for the inconvenience caused. We are working hard to increase our capacity to handle this call volume. You can also reach us via email at [protected]@datawind.com and we will contact you.


                          Thanks,

                          Team Datawind
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                            R
                            rohitcheshm
                            from dwarka, Delhi
                            Jan 12, 2012
                            Resolved
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                            Resolved

                            Address: Delhi

                            This is in reference to Aakash Tablet(P[protected]) from DATAWIND LTD., i received from you on Jan1,2012, via invoice noBRIGHT/NZ/3769, The Tablet is not working,i tried to call 2 numbersw hich were provided to me for customer support as [protected] and [protected], and i call these numbers so many times, either they dont pick the call, and when they pick after many failed attempts,they tell me that i will receive call from technical team for solutions.But my dismay i have never received any call from them. i have waited for ELEVEN long days,which is frustrating

                            This is disgusting and paramount to frustraions, that i am not provided any solutions,
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            i hv booked my tablet on condition of cash payments on delivery, but now they msg me and said that uhave 2 pay 50%pf amount on sbi bank in name of sahanara bibi mandal, i dont know who is this person, why i pay on there a/c, company doesnt have there own a/c also, and ther is what gaurantee that they will delivered me tablets ????????????
                            Dear Customer,

                            If you are still facing any problem, For issues with usage of the device please call our Technical Support Helpline at [protected] or [protected], 9:00am – 9:00pm IST. Our trained technical staff will help troubleshoot and address any issues and if required, the device will be replaced with a new one.

                            If these numbers are not reachable please be patient and try again as the customer service number is experiencing a very heavy call volume. We apologize for the inconvenience caused. We are working hard to increase our capacity to handle this call volume. You can also reach us via email at [protected]@datawind.com and we will contact you.


                            Thanks,

                            Team Datawind
                            Dear Raaj Mishra,


                            This is fraud . please file a complaint against this.

                            Thanks,

                            Team Datawind
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                              tirupatesh
                              from Mumbai, Maharashtra
                              Jan 8, 2012
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                              Address: Khammam, Andhra Pradesh

                              i book a tablet but not delivery and customer care not lift
                              respected sir,

                              i have booked ubislate 7+ 1 month 15 days before but i did not any information regarding delivery of my product. My ID code is PM875107BC66 .. my name is md shahbaaz ansari
                              email id : [protected]@gmail.com
                              contact no: [protected].
                              address : H- 111/1/A, shyamlal lane, garden reach road, kolkata - 700024
                              please inform me at the above given data .. please deliver it soon we all r desperate of holding it. And must reply me ..
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                                N
                                netar
                                from Delhi, Delhi
                                Jan 7, 2012
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                                Address: Punjab

                                Respected sir /mam,
                                I have booked newly launched aakash tablet on 15 DEC 2011 and they send me a confirmation mail which i have pasted above. they have said to deliver the product in 7 days after booking. but there is no response from the company. and there helpline no.[protected] is also not working . i have booked it on their site www.datawind.com.

                                Confirmation mail sent by them:-

                                Dear kunal

                                We thank you for showing interest in the product.

                                Your booking ID is PMB913CF98B5. Kindly save it for future reference.
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                                  bipinbishu
                                  Jan 6, 2012
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                                  Address: Bihar

                                  Respected
                                  sir/mam,
                                  I have booked newly launched aakash tablet on 16 DEC 2011 and they send me a confirmation mail which i have pasted above. they have said to deliver the product in 7 days after booking. but there is no response from the company. and there helpline no.[protected] is also not working . i have booked it on their site www.datawind.com


                                  Confirmation mail sent by them:-
                                  Dear BIPIN

                                  We thank you for showing interest in the product.

                                  Your booking ID is AA567FAE9F8E. Kindly save it for future reference.

                                  The product features are:
                                  • 7" Android 2.2 Tablet at an Unbeatable Price of Rs. 2,500
                                  • Monthly internet charges: Rs.98 / 2GB
                                  • High Quality Web Anytime & Anywhere
                                  • Multimedia Powerhouse
                                  • Full sized-USB port & Micro-SD slot and much more.
                                  Aakash can only be booked online. There is no other way to book it. The tablet is now available in the market.

                                  If you would like to channelise Datawind products, then please email us at [protected]@datawind.com

                                  If this is a media or a press related enquiry, please contact us at [protected]@datawind.com

                                  If you have any bulk/corporate/institutional related queries, please email us at [protected]@datawind.com

                                  If you would like to get more details, contact us NOW at[protected]

                                  Regards,
                                  Team Datawind

                                  after booking the product no response
                                  Respected
                                  sir/mam,
                                  I have booked newly launched aakash tablet on 16 DEC 2011 and they send me a confirmation mail which i have pasted above. they have said to deliver the product in 7 days after booking. but there is no response from the company. and there helpline no.[protected] is also not working . i have booked it on their site www.datawind.com.

                                  Confirmation mail sent by them:-

                                  Dear kunal

                                  We thank you for showing interest in the product.

                                  Your booking ID is AA81954. Kindly save it for future reference.

                                  The product features are:
                                  7" Android 2.2 Tablet at an Unbeatable Price of Rs. 2,500
                                  Monthly internet charges: Rs.98 / 2GB
                                  High Quality Web Anytime & Anywhere
                                  Multimedia Powerhouse
                                  Full sized-USB port & Micro-SD slot and much more.
                                  Aakash can only be booked online. There is no other way to book it. The tablet is now available in the market.

                                  If you would like to channelise Datawind products, then please email us at [protected]@datawind.com

                                  If this is a media or a press related enquiry, please contact us at [protected]@datawind.com

                                  If you have any bulk/corporate/institutional related queries, please email us at [protected]@datawind.com

                                  If you would like to get more details, contact us NOW at[protected]

                                  Regards,
                                  Team Datawind


                                  Sir you are please requested to see to this matter as early as possible. I will be thankful to you.


                                  Your's Faithfully
                                  Bipin Kumar
                                  email- bipin.[protected]@gmail.com
                                  i have booked from office vodafone essar ltd all my colleaue are booked last year dec 1st week
                                  till now there is not statusw when it will be launced, or i's not connecting to customer care
                                  can u give any other number so that try
                                  jkjj
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                                    N
                                    nagdasagar
                                    from Mumbai, Maharashtra
                                    Jan 5, 2012
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                                    Hi,

                                    I got the delivery of my brand new aakash tablet. As instructed i charged for 4 hrs and then tried to switched on the tablet but its not switching on.

                                    I called Navjot from customer care he told me to repeat the process. I charged again for 4 hrs again but still its not working. The customer care guys told me I will get a call within 2 days for next steps but still I have not got any call. Most of the times their lines are busy. I emailed on their customer support email id but no reply from there.

                                    I am very disappointed that a brand new TABLET after paying full amount in advance and its starting also still they dont care about their customer. Kindly help me to get the tablet replaced. They dont have any system such as ticket numbers or complaint nos. On phone they just take the complaint and I dont think they even note it down.


                                    Could you please help me replace the tablet. My mobile number is [protected] and Device No: P[protected]
                                    Dear Customer,

                                    If you are still facing any problem, For issues with usage of the device please call our Technical Support Helpline at [protected] or [protected], 9:00am – 9:00pm IST. Our trained technical staff will help troubleshoot and address any issues and if required, the device will be replaced with a new one.

                                    If these numbers are not reachable please be patient and try again as the customer service number is experiencing a very heavy call volume. We apologize for the inconvenience caused. We are working hard to increase our capacity to handle this call volume. You can also reach us via email at [protected]@datawind.com and we will contact you.


                                    Thanks,

                                    Team Datawind
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                                      GRajeshMCA
                                      from Chennai, Tamil Nadu
                                      Jan 2, 2012
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                                      Address: Madurai, Tamil Nadu

                                      Aakash Tablet Cheating Indians ,

                                      Aakash Tablets are available to sale for online booing .... suddenly sold out messages ....Tollfree number also Fraud ..

                                      All are Cheating Fellows

                                      Can you tell anyone who purchased Aakash Tablet thru Online ... !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                                      Please Done believe them ..

                                      Fraud Fraud Fraud
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                                        syedshahabaaz
                                        from Mumbai, Maharashtra
                                        Jan 2, 2012
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                                        Address: Andhra Pradesh

                                        sir my name is syedshahabaaz i had my order,aakash tablet on 15dec 2011,and i had a id pm5564c have been submeet in one week,there is no responce from aakash,there is no call,no message,the toll free number also[protected] not responding,i had a dout that is aakash is realy true or just for to publick jock to midil class
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