| Address: 11070 |
| Website: Delhi Jal Board |
On 28th september 2015 received inflated bill of inr 5456/- as arrears. Fearing disconnection the bill was promptly paid.
Since i fall in the free water consumption limit i paid an excess amount of inr 5052/-.
From sept. 2015 till date my water bill reflects an amount of minus inr 5052/-.
I receive sms'es from djb that stating "that no payment required against kno[protected]".
I have already registered a complaint with mr. Sharma, mobile no. [protected] for a refund as well as written complaint with supporting documents with zro (Sw)-ii, vasant kunj, diary no.: 5203, dated 25th oct. 2017.
I as a senior citizen, have made several visits personally to djb office, vasant kunj also called up mr. Sharma innumerable times. Till date i have not received a positive response leave alone a refund of my excess payment.
On the contrary i have received negative response from mr. Sharma that "djb does not refund any excess amount paid".
I humbly request you to look into the matter for expediting the excess amount paid by mistake at the earliest.
Jul 4, 2019
Complaint marked as Resolved Zero steps have been taken
Delhi Jal Board customer support has been notified about the posted complaint.
May 06, 2019
Updated by Aeroplane Till now this complaint has not been resolved. Do not know if this forum also advises the consumer of the next step. The statistics of this forum is quite pathetic too.
They have many illegal unauthorised pipe connection at WARD NO two area. Many people are taking 3 or 4 pipe connection instead of 1 connection.please hide my name.