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Delhi Jal Board Complaints & Reviews

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Updated: Sep 4, 2025
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A
Aeroplane
from Delhi, Delhi
Jul 10, 2018
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Address: 11070
Website: Delhi Jal Board

On 28th september 2015 received inflated bill of inr 5456/- as arrears. Fearing disconnection the bill was promptly paid.
Since i fall in the free water consumption limit i paid an excess amount of inr 5052/-.
From sept. 2015 till date my water bill reflects an amount of minus inr 5052/-.
I receive sms'es from djb that stating "that no payment required against kno[protected]".
I have already registered a complaint with mr. Sharma, mobile no. [protected] for a refund as well as written complaint with supporting documents with zro (Sw)-ii, vasant kunj, diary no.: 5203, dated 25th oct. 2017.
I as a senior citizen, have made several visits personally to djb office, vasant kunj also called up mr. Sharma innumerable times. Till date i have not received a positive response leave alone a refund of my excess payment.
On the contrary i have received negative response from mr. Sharma that "djb does not refund any excess amount paid".
I humbly request you to look into the matter for expediting the excess amount paid by mistake at the earliest.
+1 photos
Jul 4, 2019
Complaint marked as Resolved 
Zero steps have been taken
Delhi Jal Board customer support has been notified about the posted complaint.
May 06, 2019
Updated by Aeroplane
Till now this complaint has not been resolved. Do not know if this forum also advises the consumer of the next step. The statistics of this forum is quite pathetic too.
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    A
    from Delhi, Delhi
    Jul 10, 2018
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    Address: New Delhi, Delhi, 110034

    Dear Sir/Mam,
    This time I want somebody to take it on serious notice why their is irregular supply of water in multani mohalla Ranibagh. Above all unwanted time supply at 4:30am in morning only that too not fixed.. whole night goes just to check the supply of water.. How some body can work in this situation. Can somebody sensible understand this..Despite of Complaint lot many times, only one thing told that their is proper supply.. why their is a problem only in this region.. Despite of giving intolerant answer to Delhi jal board and local officer interaction done various times..but no body is listening.. This is really pathetic.. Can some body listen to the Complaint seriously.. One of my family member has gone into depression because of this.my mother is senior citizen and her health is not good.due to water supply issues we are facing lot many problems.our life is completely disturbed. We can't even take proper sleep because of improper supply of water. And my mother health is going very low..I want a strict action to be taken..
    Delhi Jal Board customer support has been notified about the posted complaint.
    Jul 23, 2018
    Updated by [email protected]
    No solution taken for time supply of water..
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      V
      vikas.lonkar
      from Lucknow, Uttar Pradesh
      Jul 10, 2018
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      Sir we are two old people living in this house .My age is 70 and that of my mother is 93 years. Yesterday I received bill from your department which is on very higher side .It is highest in last 40 years .It is 3390.Sir can two old people consume water of this amount ? If you take average of last 12 months bill paid by us it is around 1000 rupees .So there is certainly some error .Please extend all possible help to two senior citizen .We are paying bills regularly so there are no previous dues in bill .Please help .Thank you
      Delhi Jal Board customer support has been notified about the posted complaint.
      Jul 10, 2018
      Updated by vikas.lonkar
      Kindly extend all possible help
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        D
        Dinesh Drall
        from Noida, Uttar Pradesh
        Jul 10, 2018
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        Sir i want to say that now a days pipelines are provided in every village or town of delhi but in hiran kudna village we found a discrimination.As you know that in graveyard we dont need pipelines but still pipelines are provided there which is outside of our village but in camp side area at najafgarh road i m asking you to provide pipelines because there are many people who lives on that road on rent and they also need fresh water to drink.So i request you to kindly pay attention on thi matter and i hope you will take some action so that pipelines can also be provided in that area
        Thanku
        yours sincerely
        Delhi Jal Board customer support has been notified about the posted complaint.
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          V
          vikas.lonkar
          from Lucknow, Uttar Pradesh
          Jul 10, 2018
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          Sir I have received bill for Rs3390.This is highest in last 40 years .We are two old people living here .My age is 70 and that of my mother is 93.Sir can we consume water as mentioned in the bill ? There are no arrears as we pay regularly .My KNO is[protected].Kindly look in to the matter and oblige .As directed we will pay the bill in a day or two .But please look in to the matter and adjust the excess amount in future bill .Sir if you take even average of last one year of paid bills then it will be around Rs1000 .So certainly there is error .
          Delhi Jal Board customer support has been notified about the posted complaint.
          Dear sir,
          They have many illegal unauthorised pipe connection at WARD NO two area. Many people are taking 3 or 4 pipe connection instead of 1 connection.please hide my name.
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            S
            Sonali And Abhishek
            from Noida, Uttar Pradesh
            Jul 10, 2018
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            Address: New Delhi, Delhi

            I am the resident of A-120 gulab bagh Mohan garden uttam nagar New delhi 110059 . My mobile number is [protected].
            The main sewer line near my house is blocked . Drainage system is not working properly.
            So I here by request you to kindly take action as soon as possible
            For any querie please call at [protected] / [protected]
            Thanking you
            Yours faithfully
            Abhishek
            Delhi Jal Board customer support has been notified about the posted complaint.
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              A
              Anurag Dhiman
              from Delhi, Delhi
              Jul 10, 2018
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              Address: New Delhi, Delhi, 110059

              I am recently move here, There is a daily wastage of water from his tank overflow I am seeing him from last 3 months they waste water daily . But today they cross the limits he is wating the water 02:00 am to 9 am its more than 7 hours and he is still wasting. (His tank is overflow backside of Main Gate), I am talking about this but they don't have to listen anybody.
              Please kindly take some strict actions about them . Water is for everyone not only for him..

              Address of this house: D-229, Guruduwara Road Mohan Garden, New Delhi - 110059
              +4 photos
              +1 videos
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                S
                sumedha parashar
                from Ernakulam, Kerala
                Jul 8, 2018
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                Address: 110034
                Website: Delhijal board

                This is regarding KYC no [protected]. Our bill amount is very high as our consumption of water is is very low.
                You are requested to check if any leakage or any other problem in water line.

                Our last bill was Rs 1170/- and this time Rs 702/-.

                Kindly take this issue on priority.
                You can contact us for any other clarification on below nos
                [protected]
                [protected]

                Thanks and Regards

                Sumedha Parashar
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  T
                  Taru Aggarwal
                  from Gurgaon, Haryana
                  Jul 8, 2018
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                  Address: Gurgaon, Haryana, 110085

                  To Delhi jail board

                  My name is Taru Aggarwal I live in A-37Prashant VIHAR sector - 14 ROHINI Delhi. We all are facing too much of the problem from past 2months. And no action has been taken place. Please I request you to solve this issue. Otherwise I have to take a legal action.
                  Too many complaints have been done but no action taken.

                  Regards
                  Taru aggarwal
                  [protected]
                  +1 photos
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                    A
                    Aishwarya Nag
                    from Delhi, Delhi
                    Jul 7, 2018
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                    To
                    The Jal Nigam,

                    This is with regards to the water shortage at our home .

                    From last 15 days there is no water supply at our home due to which our daily household work is affected very badly and we are facing a very big problem. We want you to take strict action on this as it is affecting is very badly as you know the water is the most important nessicity in daily life and entire things get affected if there is a shortage.

                    So therefore it's our humble request to help us with the water shortage and also or k no [protected] and complaint number is[protected].

                    Yours faithfully
                    Kamla sharma
                    Register no:-[protected]
                    J-4/27 upper ground floor krishna mandir malviya nagar new delhi
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      V
                      Vikas Dhand
                      from Noida, Uttar Pradesh
                      Jul 7, 2018
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                      Address: New Delhi, Delhi

                      There is wastage of water being witnessed almost on alternate day basis. This is corner shop ie a Beauty Parlour in CSC Market, Akshardham Apartments, Pocket 3, Sector 19, Dwarka.Name of shop owner is Satish Kumar. This is seen earlier also but situation is same for last many months.He left his motor on while going home and every day his tank starts overflowing.
                      Delhi Jal Board customer support has been notified about the posted complaint.
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                        C
                        ChanchalSinha
                        from Noida, Uttar Pradesh
                        Jul 14, 2018
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                        Address: 110092

                        Dear Sir/Madam,

                        I have received your water bill as which is so high. We are leaving two adult and two kids. There is not possibility to get much more amount bill because we are out of station for the hole month of June-2018. Kindly check and review on my bill again.K.No. [protected], ID[protected], 28.06.2018

                        Regards,

                        Chanchal Sinha
                        [protected], [protected]
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        My bill is so higher side. Kindly check and correct the error into my bill.

                        billing is very high. k. no. 1964230000, bill id 196420260811, bill date 28.06.2018 - Comment #3161462 - Image #0
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                          S
                          Subhabrata Ghosh Chowdhury
                          from Delhi, Delhi
                          Jul 6, 2018
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                          Address: New Delhi, Delhi, 110018

                          Meter reading (KNO:[protected]) as on 05.07.2018 was found to be 775, picture of which is attached herewith. As such the bills dated[protected] and[protected] with meter reading of 800 and 850 respectively has been prepared incorrectly.

                          This anomaly was brought to the notice of the competent person at your office on 05.07.2018 in person. It transpired that those bills was prepared erroneously and the concerned official asked for written application to regularize the position.

                          As such the application/complaint is submitted herewith in writing for doing the needful at your end.
                          +1 photos
                          Delhi Jal Board customer support has been notified about the posted complaint.
                          Sewer behind A13 friends colony east remains blocked every month.Several complaints have been made including complaint reg.No:gnctd/e/2018/03416. Nothing has been done.The sewer pipe is old and need replacement with larger diameter .There is back flow of sewer in our driway.
                          Kindly look into the matter.
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                            H
                            HemNandu
                            from Delhi, Delhi
                            Jul 6, 2018
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                            Address: New Delhi, Delhi, 110008

                            Dear Sir,

                            Myself Nandlal Sharma would like to inform you that i am resident of T-321/7-A 3rd floor baljeet nagar New Delhi 110008, my water meter has been stolen on 19 June 2018 at around 11:00 Am . It was installed on the ground floor as I resides in 3rd floor, My water connection no. is [protected].I have already lodge an online FIR to Delhi Police FIR No (SO No: 430/2014) dated 06/07/18.
                            Kindly file my complaint so that i could installed a new water meter. and please send my complain no in my mob [protected]
                            Thanking you
                            With regards
                            Nandlal Sharma
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              M
                              mr. dagar
                              from Agra, Uttar Pradesh
                              Jul 5, 2018
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                              Address: New Delhi, Delhi, 110043
                              Website: Delhi.gov.in ( Delhi kal board)

                              My bill no.[protected] after pay bill of march is 2054 rs. And again only one month bill 1 may 18 to 4 july 18 rs. 2201
                              Without reading. First time bill i think 6 month bill rupees add on march billing but again see extra charge add on one month bill.. Also requested to go through the previous bills and make required adjustments as per actual meyer reading.. Not even ur thinking that uses of water highly. And pay extra money to add billing
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                                D
                                Durga Bansal Gupta
                                from Noida, Uttar Pradesh
                                Jul 5, 2018
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                                Address: 110051

                                I am a resident of east delhi. As the supply of water is proper here, residents don't care about what is their actual need of water and every morning and evening they do switch on their motors and do not later switch off it after the water tank is full, thus resulting in wastage of hundreds of liters of drinking water everyday. I request you to take stringent action against such residents and impose a heavy penalty of rs. 500/- per day on receipt of such complaint from any person against such careless residents and non supply of water to the entire colony the next full day. As we all know about the scarcity of water and its value for the living things in this world, i request you to please take my complaint seriously and take a stern action against such residents.
                                Delhi Jal Board customer support has been notified about the posted complaint.
                                Dear Sir,
                                We are getting dirty and dirty smell water from last 7days. I have tried both time morning and evening
                                We are facing lot of issues due to this. Kindly check and resolve the issue asap

                                Address
                                370-371
                                3rd floor,
                                Teliwara, Near durga Mandir,
                                Shahdara, New Delhi

                                wastage of drinking water in delhi. - Comment #3148112 - Image #0
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                                  R
                                  raymann kharyall
                                  from Gurgaon, Haryana
                                  Jul 5, 2018
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                                  Respected sir/ maam

                                  I am resident of sector -23 gurgaon, haryana. Through this website i would like to draw the attention of concerned authorities on water wastage in my area.

                                  A lot of water is wasted in my area everyday due to overflowing water tanks in every next house. It is quite disturbing to look at overflowing water tank every morning and evening. We did inform our neighbours about it but i think my voice falls on deaf ears. Since water is such a precious resource, it should be used judiously. I request the concerned authorities to look into the matter and help to stop the wastage of water.
                                  A suggestion from my side is that everyone should fix automatic water motor or bell to turn off the water motor when it's full

                                  Please look at the matter as earliest as possible
                                  +1 photos
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                                    sandy417
                                    from Delhi, Delhi
                                    Jul 4, 2018
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                                    Address: New Delhi, Delhi, 110088

                                    Myself dr. Sandeep singh r/o bw 77/a shalimar bagh, delhi 88
                                    My djb meter k no :[protected] in the name of ms. Pritam kaur
                                    The meter was changed some time in march.
                                    After that the bills have gone up by 3-4 times.
                                    My bill for the period 20th april to 8th june 2018 is around 4699/-
                                    Other residents in my colony are also facing the same problem
                                    Repeated complaints to djb heed no response
                                    Delhi Jal Board customer support has been notified about the posted complaint.
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                                      R
                                      Roy111
                                      from Delhi, Delhi
                                      Jul 4, 2018
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                                      Address: New Delhi, Delhi, 110045

                                      Sir,
                                      This is to inform you that sewer line is being laid in our area (H3 block of bengali colony mahavir enclave) by djb. I am facing some problem regarding the construction of manhole which is being constructed in front of my main door of my house without keeping a proper distance. The main sewer outlet of my house falls on other lane (West side) and so does my opposite building's sewer outlet. Hence there is no requirement of any manhole infront of my house. About this i had conveyed my problem to the concerned officials of djb and officials of our honourable mla yesterday. They visited the site yesterday and assured me that the manhole would be shifted but today i was informed by a labour that they have been instructed to construct the manhole infront of my house. Sir i have strong objection to this and hence would request you to look into this matter immediately and resolve this issue.
                                      Thanks and regards
                                      Mili sarkar
                                      House no - h3/99,
                                      Bengali colony, mahavir enclave
                                      Palam dabri road
                                      110045
                                      Contact no-[protected]
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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                                        Jar231
                                        from Delhi, Delhi
                                        Jul 4, 2018
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                                        Address: New Delhi, Delhi, 110017

                                        Dear sir, this is to inform you that my water meter has been stolen yesterday dated 3 july 2018. It was installed on the ground floor and my flat is on 1st floor. Request you to install a new meter as soon as possible.
                                        My address is
                                        Flat-16, dda flats,
                                        Khirki village,
                                        Malviya nagar
                                        Near durga mandir
                                        Delhi 110017

                                        Regards,
                                        Dhirendra sinha
                                        Delhi Jal Board customer support has been notified about the posted complaint.
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