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Delhi Jal Board Complaints & Reviews

www.delhi.gov.in

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Updated: Dec 29, 2025

Complaints 5216

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517

Unresolved

4699

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Delhi Jal Board reviews & complaints page 136

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Address: 110074

We have been using temporary pipeline for water supply because djb has not provided installation of water connection from past 4 months.

As there is civil digging work carried out at our locality for other consumer.

Request you to allow us to install permanent pipeline, the cost of pipes will be borne by us, its just your consent is required to include our installation along with current on going digging civil work.

My registered kno: [protected]

Name: ravinder singh
Contact : [protected]

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Address: 110070

I am a resident of sector E pocket 2 Vasant Kunj. A number of water tanks in the colony (number 46, as well as other tanks on the same terrace, for houses in the same building) are without ball corks. As a result their inlets pull in huge amounts of communal water, leading to artificial scarcity for others. They also overflow HUGELY, leading to continuous wastage of water. The overflowing water also settles on the terrace and on the road, which poses a threat of the spread of diseases like dengue. Please address this issue as soon as possible!

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Address: New Delhi, Delhi, 110092

Website: Delhi Jal Board

Ref: new kno: [protected]and meter no[protected] at balco co-opt g. H. S

This is to inform you, that we are not receiving the water bills from last past months.
The recent bill that we did not receive is bill no.:[protected] i. E. Bill amount (Rs.) 70376/-

We would not be responsible for paying any penalty against water charges in near future, if we do not receive water bills timely.

Several times i have send complaint letter to the delhi jal board office,
They acknowledged the same but still we don't receive bills till date.

Therefore request you to please look into this matter and do the needful.

Regards
Rekha sharma
Secretary
Balco co-operative housing society
Patparganj
Delhi 92

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Address: 110092

Sorry to convey that this season for past many days water supply at times is so bad that the colour and smell of water is like a sewage water.
Kindly check and rectify it urgently

Mater bill is so high which is unacceptable as it equals electricity bill
I am alone and cant consume 60000 lts
One puts into shock seeing the bill
Kindly check into the details

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Address: 110022

I, the resident of residence no 522, type-ii, sector-1, rk puram would like to inform you that there is some blockage in pipelines behind our building which creates too smell and we are not in position to stay there because of the same. We have already been approached delhi jal bd but no body came to see at the place and what is the worst situation going on. At first we lodged complaint in cpwd, they said to contact delhi jal board. This happened since 3/ 4 day ago. If this situation is constantly going on for 3/ 4 day in this season then the place will be the heaven of mosquito and more insects. Hence i request you to do needful to relie[censored]s from this burden.

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Address: New Delhi, Delhi

We are staying in amar colony lajpat nagar... And their is a continuous problem of irregular timings of water.. It always comes late at night sometime 2 am sometime 3 am sometime 4... We spend whole night waking up to check water...
Particularly problem is in our line where water comes at night only... Rest people around are getting water twice a day... We don’t get in evening... Kindly do the needful and help us to resolve this problem
Thanking you...
Kavita mehta
B-122, amar colony, lajpat nagar-4, new delhi -110024
[protected]

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Address: New Delhi, Delhi, 110082

Bhuran pana khera kalan, sanjay rana's house. Their water tank doesn't have any system to stop water from overflowing. Every time the fresh water supply comes for whatever time period, water from their tank overflows and goes waste onto the streets.
And there are many such houses with water tanks overflowing while fresh water supply comes in this village.
Kindly see to the issue that people have proper system for the water tanks and there is no wastage.

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M

mauubansal

from Noida, Uttar Pradesh

Jul 26, 2018

Just beside my office situated in bhera enclave lsc market paschim vihar new delhi-110087.Their is a heavy over flow of sewere that causes smell of toilet and other things.Customers coming in my office are not satisfied. Please take that seriously and take the appropriate action.

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Address: New Delhi, Delhi, 110064

Website: dub.gov.in

Every month I am getting so much high amount Bill with sewerage charges service charges that I unable to afford it I only have one tap in my factory and not consuming so much water there was no reading taken from anybody of my K.No-[protected] Bill Id[protected].Bill which I reacived every month is not correct.So plz see to it as early as possible and solve my problem that I can make the acqual amount.

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Address: 110030

Website: Djb complaint

Dear sir/ma'am

Consumer name - vijay kumar

Subject - applied for new connection but after 3 months process will not completed

In the service, djb (Saket) official and the concerned office of delhi government requested for the new connection date-11/4/2018. I submitted all important documents.
I only received arn - number[protected] for status tracking.
Djb said again after few days, we send sms for new connection bill/charge.

But till date i have not received any msg.
I went several times to djb saket office, they said repeatedly we send msm with in 2 days, 3days or 1week.

Almost three months passed, process goes very slowly, my problem not taken seriously till date.

I requested please take some necessary action regarded this problem as soon as possible.
Thankyou

Applicant add - h. N-187, flat-6, s floor ward no.3, andheria mor, n. D - 110030
Number-[protected], [protected]

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J

Je123

from Delhi, Delhi

Jul 25, 2018

Road settled on main carriageway in Vishram Chowk, Rohini, Delhi (near Kanha Sweet Shop).

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Address: New Delhi, Delhi, 110017

Website: delhi jal board

This is continuously third day that there is no water supply to my flat no. L98c saket new delhi 110017and some surrounding flats whereas other flats in the same block are receiving it properly. I regret to inform you that no corrective action has been taken up till now on my email to pro delhi jal board varunalaya, except that some representative visited the site to prepare a status report. I have personally visited your customer care centre at saket and met the j. E. Available there but in vain.
I request you once again to expedite it promptly as water is the basic lifeline and without it, you can well imagine how thing would go.

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Address: New Delhi, Delhi, 110017

There's a house j-221 saket, new delhi wherein the owner stays abroad and has africans as their tenants. There is also one more family at second floor. They are utterly careless and do not turn off the motor even after the tank is full and the water keeps flowing on and the whole back street is inundated with precious water. I also have reminded alot of times to them, but they do not heed. I even went to their house and lodged a protet and took the african mobile number to call him. But then after working for few days, he changed his mobile number. I also have photos to prove you their messs. Please take strict action against the culprits.

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Address: New Delhi, Delhi, 110091

Website: djb.gov.in/DJBPortal/portals/DJBCustomer.portal

This has reference to grievance id [protected] dated 21-7-18 and grievance id [protected] dated 24-7-18 registered on djb portal. The first grievance was cancelled by djb on the same day and second grievance was marked as completed within 2 hours without providing any solution.

In my grievances i had mentioned the following:
Please refer to bill dated 16 july 2018. The current meter reading mentioned in the bill, i. E. 597 kl, is completely wrong. Please rectify the bill immediately by mentioning the correct reading otherwise it will create a huge problem in the next bill as all the additional units will get charged in the highest slab.

My bill no.:[protected]
My new kno: [protected]

Aug 3, 2018

Complaint marked as Resolved

Completed

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C

chat123

from Noida, Uttar Pradesh

Jul 24, 2018

Main Sewer line behind house Nos. 2/2, 2/3, 2/4 and 2/5 on Baba Balak Nath Mandir Marg of Shanti Niketan Colony, New Delhi -110021 has been blocked for the last one week causing reverse flow of sewage into toilets from manhole chambers. Complaint has been lodged with Delhi Jal Board, which has not been attended to yet.

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Hello sir,

This is to inform you that i am rajni (K. No. [protected]) resident of h. No. 921 sector 8, r. K. Puram, new delhi-110022. We have received a huge amount of bill from the last 3-4 months. Kindly visit our home to check the water bill or if required then change it also. Kindly take some necessary action in this regard as soon as possible.

Thanks and regards

Rajni
[protected]
[protected]@gmail.com

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I am a resident of 15/75, ground floor only, old rajinder nagar, new delhi.
I am having a water connection with kno :[protected]. My water meter was stolen last
Year and after that i am getting unfair water bills. I live abroad for most of the time and
Live her only a couple of days.

Please register my complaint at the earliest og refund the undue charges as my bills
Recently have been highly escalated and unjustified.

I will be submitting my complaint to vigilance help line delhi jal board too.
Kindly look into the matter seriously and correct our billing asap.
Please send a written reply to my other address: c-1 a /119 b, janakpuri, new delhi.
This application is to get the meter / waterbilling checked and to be reduced to nil.

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R

Rajkumar khadia1982

from Delhi, Delhi

Jul 23, 2018

Sir, last two days water not coming at Mangla Puri, Phase 1, पालम. Request provide 4 water tanker for Gali No. 4 and 3.

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I have been using this connection from last one year and have been paying my bills on regular intervals. My last month bill got generated of rs. 2656.95 which is huge. This month also a bill of 1516.32 is generated. There is no sync to these continuous bills. I have always paid my bills on time.
Kindly check the bills and my meter also as no one come to take the readings kindly check.

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Rahul Jethani

from Delhi, Delhi

Jul 23, 2018

K no [protected]. I live in L55 B ground floor malviya nagar Delhi. From past 4 days there is no water supply. And it is only for my water tank. The other tanks are getting filled in the same building. Your prompt response would be appreciated.
Regards
Rahul

6

6242957168

from Gurgaon, Haryana

Aug 17, 2018

delhi jal board - wrong bill due to wrong meter reading KNO -[protected]

6

6242957168

from Gurgaon, Haryana

Aug 17, 2018

delhi jal board - wrong bill due to wrong meter reading-kno-[protected]

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Address: New Delhi, Delhi, 110009

Respected sir/madam, we carefully use water and consumption is very less and that too within the limits of 20000l per month as given free by delhi govt. Our actual consumption is far less from free limit but still we have been sent huge bill amount.

I personally went to mukherjee nagar branch and lodge complaint but still we are getting higher bills.

Problem is that person who comes to takes meter reading, he never intimate or rings as goes back without meter reading and they are sending the tentative bill s, please look into this matter serious.

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[email protected]

from Mathura, Uttar Pradesh

Jul 23, 2018

Sir,
I am nitin garg, address f-16 jagat puri parwana road opp HDFC bank. There is a huge leakage in your main DJB water line. Due to this reason all the leaked water is coming to my basement regularly. Last year you have solve my save problem. Please repair this line as soon as possible as our building has to face problems.
Thanks
[protected]

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Address: New Delhi, Delhi, 110045

Website: www.djb.nic.in

Hii,
This is shabnam khan, address is -861a, old no. 3 s/f kh no-59/21/2 palam village, near swagat barat ghar, new dselhi 110045. I purchased 3rd floor last year and from starting i am asking him to give us noc of water connection. But till now i haven't receive it. But he has summer civil in ground floor. So he fill our tank from that. But now because of some personal gurge now he is not giving us water from summer civil. And if we are asking for noc of water connection he is giving excuses. Kindly look into this matter urgently.

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Address: New Delhi, Delhi, 110085

Dear team,
I had complained last time for excess bill of rs.3000, which got adjusted after complain and finaly my bill got revised of rs.256.
But now this month again bill of more than 1000 is generated although neither anyone has come for reading nor contacted. I have been using it aince 2009 but have never consumed this much of water and bill more than of 300. Request your urgent attention and help for the same.
Thanking you in advance.

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Address: New Delhi, Delhi, 110043

Sir
In connection with the above this is to inform you that delhi jal board replace my meter with new meter on[protected] vide new meter no 2017 a2304916 but that time my old meter reading is 232 on[protected]. From that time no one comes to take a reading for new meter
Kindly update my new meter in bill and it reading is 63 on 10/05/2018.
I have filed complaint on dated[protected]
In delhi jal board in nanglisakrawati
Office but no action is taken till now
Kindly look this matter
Thank you
Regards
Vinod kumar
Mob: [protected]

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Address: New Delhi, Delhi, 110049

For the last 1 week contaminated and muddy water is supplied with fresh drinking water in D-II, 16/1, Andrews Ganj, New delhi-110049 and other flats also. several complaints were made. but till date problem is not resolved, pl. look into it otherwise serious illness will attack residents.we have lodged complaint in helpline no. 1916 on 20 july, it was informed that the problem will be resolved within 2 days, but it is now more than 2 days still muddy water in supplied..

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