Claimed

Delhi Jal Board Complaints & Reviews

1
Updated: Sep 4, 2025
Complaints 5207
Resolved
517
Unresolved
4690
Contacts

File a complaint to Delhi Jal Board

Having problems with Delhi Jal Board?

File a complaint and get it resolved by Delhi Jal Board customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Delhi Jal Board reviews & complaints page 139

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bharat@1
from Delhi, Delhi
Jul 3, 2018
Report
Copy

I have paid delhi jal board water bill on 16/11/2017 vide bill id[protected] K. No. [protected] having bill amount rs. 2953 by online through paytm. After that water bill id[protected] K. No. [protected] shown rs. 1396.88 as arrear that was wrong. There should not be arreared shown as previous bill i had already paid. I had complaint about that. Now recently bill id[protected] K.no. [protected]
shown bill amount rs.6513 with arrear. When I have already paid my previous bill so there is no question arise for arrears. This is very negligent & harassing act of DJB. Kindly necessary correction/rectification be made in this bill immediately otherwise I will take legal step for that.
Delhi Jal Board customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    bharat@1
    from Delhi, Delhi
    Jul 3, 2018
    Report
    Copy

    I have paid delhi jal board water bill on 16/11/2017 vide bill id[protected] K. No. [protected] having bill amount rs. 2953 by online through paytm. After that water bill id[protected] K. No. [protected] shown rs. 1396.88 as arrear that was wrong. There should not be arreared shown as previous bill i had already paid. I had complaint about that. Now recently bill id[protected] K.no. [protected]
    shown bill amount rs.6513 with arrear. When I have already paid my previous bill then there is no question arise for arrears. This is very negligent & harassing act of DJB. Kindly necessary correction/rectification be made in this bill immediately otherwise I will take legal step for that.
    Delhi Jal Board customer support has been notified about the posted complaint.
    Jul 03, 2018
    Updated by bharat@1
    consumer complaints logo
    menuSubmit ComplaintSearch
    Home iconHome
    Question iconQuestions
    FAQFAQ

    Search
    search
    Account
    Messages
    Notifications
    Complaints
    Sign out
    © 2018 Consumer Complaints Forum
    If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail


    Utility ServicesDelhi Jal Board regarding wrong bill status
    Delhi Jal Board — regarding wrong bill status

    1 Review
    [protected]@1 on Jul 3, 2018
    Mark as Resolved

    I have paid delhi jal board water bill on 16/11/2017 vide bill id[protected] K. No. [protected] having bill amount rs. 2953 by online through paytm. After that water bill id[protected] K. No. [protected] shown rs. 1396.88 as arrear that was wrong. There should not be arreared shown as previous bill i had already paid. I had complaint about that. Now recently bill id[protected] K.no. [protected]
    shown bill amount rs.6513 with arrear. When I have already paid my previous bill then there is no question arise for arrears. This is very negligent & harassing act of DJB. Kindly necessary correction/rectification be made in this bill immediately otherwise I will take legal step for that.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      G K TYAGI
      Jul 3, 2018
      Report
      Copy

      Address: New Delhi, Delhi, 110009

      I have received drinking water bill id:[protected], bill date: 22- june - 2018, for my house, for the period,[protected] to[protected], amounting to rs.554/- to be paid by[protected], which is totally wrong. This is to inform you that on 24-04 — 2018 i have received a sms from your office to pay rs.873/- when i approached our area meter reader prem singh and zro sh. Bhardwaj and made a complaint on phone, it was found wrong bill. Then i had received a sms on[protected], that i need not to pay any amount, because the bill raised in my name was totally wrong. Now again, i have received a wrong bill, its details mentioned as above. This is for your information that we are two persons residing in our house, myself & my wife, our water consumption has never gone more than 20000 ltrs. If check the record, i request you to kindly revise it while considering last consumption details. Being senior citizen i request you to save me from any harassment. Thanks.
      Delhi Jal Board customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shach
        from Suriapet, Telangana
        Jul 2, 2018
        Report
        Copy

        Address: New Delhi, Delhi, 110059
        Website: Www.Delhi.gov.in

        Sir,
        This is to inform that there is an illegal water connection taken at b136 mansa ram opp. Mohan garden new delhi -110059. I have lodged telephonic complain vide complaint no. 2451. I have also taken so many follow ups in this regard. But there is no action taken yet. This house is disputed and under judicial process. So pls. Take necessary action.
        Delhi Jal Board customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          nilam kapoor
          from Delhi, Delhi
          Jun 29, 2018
          Report
          Copy

          Address: New Delhi, Delhi, 110003

          Respected sir, i nilam kapoor adreass 1470 wazir nagar kotla mubabark pur new delhi 3 has a water connection number [protected], i am not using water from so many years with this connection numer as sewagge water was been supplied i had complaint against this several times and have been still receiveing the bill, i will not pay the bill as i have used a single drop of sewage water, please give me correct supply with a clean water line and with a correct bill ph [protected]regards nilam
          Delhi Jal Board customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vikrant Advocate
            from Delhi, Delhi
            Jun 28, 2018
            Report
            Copy

            Address: 110084

            Sir
            My jal board meter is not working properly. On 24.6.18 the meter reading was 474 but on the very next day ie. On 25.6.18 it turned 1475 and immediately i contacted jal board employee mr. Shishpal mob no.[protected] and he told after inspecting that it is technical fault and within 48 hour it will be sought out departmental. On 28.6.18 i contacted mr. Shispal but he did not respons properly.
            Therefore i am making this complaint to get change my meter immediately.
            K no.[protected] add a17 ff himgiri enclave burari delhi
            Delhi Jal Board customer support has been notified about the posted complaint.
            We are pleased to inform you that we are not getting water since 4 months we live in WZ 283/37 to till 48 west block gali no 1 khyala vishnu garden.
            Request you to please take action on urgent basis.
            And we are facing lots of issues

            Contact no- [protected]
            Contact person- Mr avtar singh
            Dear sir
            the residents of D 65-66 Mayapuri industrial area phase II, new Delhi 110064, (near Post office mayapuri ) daily waste the water thru plastic pipe .
            they split the water on road for more than 2 hours on daily basis.
            Its my request to your kind good self that please take a strict action agaist them.

            regards
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vijay Rajhansh Manav Sewa Sansthan
              from Delhi, Delhi
              Jun 27, 2018
              Report
              Copy

              Address: 110092

              I (Satyam pandey) living in sunder block shakarpur 110092.
              Complained two time regarding dirty water by call on 1916., but still we are getting proper sewer water in evening full time 6 to 9.
              I have complain no too and that is [protected] and 2nd one is[protected].
              If you people really not going to deal with it. I surely going to upper department with the people in colony and try my best to make an action against the responsible ones. So please dont force me to that.
              For any information u can contyact me
              [protected], [protected]
              Delhi Jal Board customer support has been notified about the posted complaint.
              Dear sir we are residents of e block sudershan park Moti Nagar we are facing yellow camical polluted water supply reaction- fever, lose motion, vomating, tb etc please chaq water supply and take steps to control the problem name Aakash
              The meter reading was due on 27.06.2018. No one has come to take the reading. My reading as on 28.08.2018 is 2562. Please raise bill accordingly and not on presumption.

              Bal Krishan Khurana
              AG1/133A, Vikas Puri
              New Delhi-110018
              K No. [protected]

              getting sewer water in water supply - Comment #3142974 - Image #0
              Respected Sir/Madam
              I, a resident of kalkaji new delhi would like to inform you that a man living near me with address A 54 second floor double storey kalkaji has got no water meter in his house and he draws water from his motor illegally. He thus gets no water bill and he even wastes a lot of water.
              I request you to take action immediately
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kanwal Vij
                from Bareilly, Uttar Pradesh
                Jun 27, 2018
                Report
                Copy

                Address: New Delhi, Delhi, 110060

                I am senior citizen, resident of 25/4, iiird floor, old rajinder nagar, new delhi for the last 20 years but since last 4 months we are not getting proper water supply and no water supply for the last 15 days (Getting water for 10 minutes in the morning). We are in depression due to water problem.
                We have been repeatedly complaining regarding no supply due to vey low pressure of water in the main pipe line of our lane.
                We request the concerned authorities to pls solve our problem and get the main pipe line checked / or slope adjustment or make arrangement to replace / connect the main pipe line to some other good pressure water supplying pipe line.

                Thanks
                Kanwal
                Delhi Jal Board customer support has been notified about the posted complaint.
                I live in 656, Galli no. 16, west guruangad nagar, gurudwara road, Laxmi Nagar, 110092. I am getting sewage water from 1 week in evening. Please solve the issue as soon as possible
                Dear sir/Madam
                I am the resident of Gali no-5d, TukmirPur Extn. Karawal Nagar North East Delhi. we are facing the issue regarding blocked water supply from last Two-month water supply block From two months. We have twice the complaint about blocked water supply in Kapil Mishra's office but not responding. We are disappointed
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Mohammed Wasieem
                  from Delhi, Delhi
                  Jun 26, 2018
                  Report
                  Copy

                  Address: New Delhi, Delhi, 110053

                  I m complain about water supply in my area past 1 month delhi jal board not given water in our area mr president you say can u live without water for 1 day? We are facing a problem without water coz we buy water from market for drink, cant wash our clothes cant do anything pls suggest what should we do sir?...

                  I m living in vijay park gali no 7 near zeenat masjid my contact no is [protected] my name is wasim ali
                  Delhi Jal Board customer support has been notified about the posted complaint.
                  Jun 26, 2018
                  Updated by Mohammed Wasieem
                  I m complain about water supply in my area past 1 month delhi jal board not given water in our area mr president you say can u live without water for 1 day? We are facing a problem without water coz we buy water from market for drink, cant wash our clothes cant do anything pls suggest what should we do sir?...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    ssswati
                    from Gurgaon, Haryana
                    Jun 26, 2018
                    Report
                    Copy

                    Address: New Delhi, Delhi, 110017

                    Dear sir/ma'am,

                    This is to bring your kind attention to the irregular water supply to my home h. No.666/1, chirag delhi, south delhi, new delhi - 110017.

                    We are not getting proprer water supply from past 1-2 months and if the water comes at time it is yellow and gutter smell comes from the water.

                    Please look into this matter and do the needful as we are facing too much problems.

                    Thanks & regards,
                    Swati sharma

                    Ph: [protected]
                    Delhi Jal Board customer support has been notified about the posted complaint.
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Y
                      Yashoda Chola
                      from Delhi, Delhi
                      Jun 25, 2018
                      Report
                      Copy

                      Address: New Delhi, Delhi, 110034

                      Dear sir/madam
                      I am one of the resident of shakur pur j j colony we are facing the issue regarding dirty and smelly water supply from last one month which is not even suitable for washing or other uses and even no one can think about drinking it because of really bad smell. Please help us in this matter as it’s becoming a very big issue for all o[censored]s.
                      I hope you will take it seriously.

                      Regards
                      Kiran
                      Delhi Jal Board customer support has been notified about the posted complaint.
                      Hi,

                      I am residing at b91 3rd floor dayanand colony, new delhi 110024. I would like to file a complaint against water meter theft happened in the last week. I have installed new meter, so that I can meet basic necessities.

                      Let me know if you require any more information.

                      Thanks.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        P R PRASAD
                        from Gurgaon, Haryana
                        Jun 25, 2018
                        Report
                        Copy

                        Address: 110024

                        In the building h 128, lajpat nagar 1, where i am residing, i noticed a few years ago that the basement occupants, messrs kamini international, naresh sadh, prashant sadh, are running a textile printing and processing unit, that toom using municipal drinking water taken illegally from the main water line! Obviously they must have been utilising such illegal water from the day they purchased this basrnent, which is more than 10 years ago!!
                        Time and again i had complained to municipal corporation of delhi and the
                        Cvo of delhi jal board on their email ids but nothing serms to happen. I understand that some officials from mcd and djb did visit these people but returned without taking any action!
                        I see no reason why such unscrupulous elements are to be carried by us kaw abiding guys. Their offence is if two nature...1, unauthorised usage if residential basement for business purposes and 2. Illegal yse of drinking water without paying a single paisa! It can be verified that there is no water meter for their basement but water is filled every day in huge quantities! Kindly take this up on top priority!!! Thanks
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        We are suffering the issues of drinking water and siver water were mix with drinking water before last 2 weeks we went to MLA's office. Ajay dutt ( MLA of dakshin puri Block A ) please slove this issues about the survival problems kindly check and reply with this number [protected].
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Ash rajput
                          from Delhi, Delhi
                          Jun 25, 2018
                          Report
                          Copy

                          Address: New Delhi, Delhi, 110009
                          Website: Nav bharat times

                          Seva mein
                          Nav bharat times

                          Delhi JAL board model town-3

                          Dear sir,

                          Subject: maleria prakop rokne ke sambandh me...

                          Nivendan is prakar hai ki kuch dino se Delhi JAL board model town-3 colony me log gandagi fela rahe hai jis karan merleria machhar felne ki sambhavna barti jaa rahi hai or is karan dehli JAL board colony bimari ke prakop me ati jari hai kirpa karke in logo pr kara action liya jaye taki yeh log mahamari ki waje naa bane meri apse yeh binti hai dhanyawad...!

                          Ashwani Kumar
                          Health sanitary inspector...!
                          +2 photos
                          +1 videos
                          Delhi Jal Board customer support has been notified about the posted complaint.
                          Jun 26, 2018
                          Updated by Ash rajput
                          address Update:
                          Dehli JAL board model town-3, block-3
                          Type-1 delhi-110009.
                          This is inform u that water meter of residence A 335 3rd floor derawal nagar new delhi 110009 has been stolen on 18 june 2018 so its a humble request that take a proper action to reinstall the new water meter
                          Ash rajput's [Complaint's author] reply, Jun 26, 2018
                          What are you talking that sir
                          Look at Delhi Jal Board as soon as possible
                          Please take an action immediately...

                          Ashwani Kumar
                          Health sanitary inspector...!
                          Ash rajput's [Complaint's author] reply, Jun 26, 2018
                          This is not a humble request do you understand sir
                          And I hope what I m saying
                          So please take an action immediately...!
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            basnetneeraj
                            from Noida, Uttar Pradesh
                            Jun 25, 2018
                            Report
                            Copy

                            Address: New Delhi, Delhi, 110059

                            Hi,

                            We have lodged several complaints regarding Dirty water (Contamination) but there is no action taken by Delhi Jal Board. We have been told by the area supervisor that the issue is fixed but it is not fixed and we are still delivered a stinky, sewer water. The supervisor is not answering phone calls not we are getting any response from Jal Board.

                            Could you please take appropriate action asap as we are spending money on bottle water on a daily basis.

                            Address
                            A25, Bandh Gali No 4, Bhagwati Garden, New Delhi 110059
                            Delhi Jal Board customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              RS 2017
                              from Delhi, Delhi
                              Jun 25, 2018
                              Report
                              Copy

                              Address: North West Delhi, Delhi, 110089

                              I resident of delhi, rohini sector 15, pocket f1,

                              We are getting very smelly dirty water from last 5 to 7 years.

                              My family has fallen sick many time.

                              This time we all in family has fever, loose, motions and intesttinal infection.

                              The cause is most probably the dirty water.

                              We have complained many times and few time few officially have done some formality too.

                              We feel that waterine is. Other clean, board is sending dirty water or aever water is getting mixed.

                              Please look into it.

                              Manbar singh
                              Delhi Jal Board customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pravn Rao
                                from Agra, Uttar Pradesh
                                Jun 22, 2018
                                Report
                                Copy

                                Address: 110085

                                I am the resident of g block deep vihar panshali rohini. There is no supply of water from last three months in deep vihar g block as we have requested many times to jal board also of sector 24 rohini but no solution. Koi kahta hai pani ki line upar dali hui isliye pani nahi chadta lekin pahle pani aata tha ab kyu nahi kya ye pressure nahi chodte ya kahi se band kiya hua hai pipeline ko we hope any one good people are still in ministry they ll understand the situation we ll take this issue to chief minister if its not sorted out asap
                                Delhi Jal Board customer support has been notified about the posted complaint.
                                Jun 22, 2018
                                Updated by Pravn Rao
                                No water from last three month in deep vihar rohini sector 24 jal board dnt listen before water was coming in a proper way is there is any lock of water or pipeline or there is no pressue comes to deepvihar g block why why
                                Can you share your problem at [protected]? I'm from print media and would like to report this matter.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Jasspreet Kaur
                                  from Delhi, Delhi
                                  Jun 21, 2018
                                  Report
                                  Copy

                                  Address: New Delhi, Delhi, 110027
                                  Website: Delhi Jal Board

                                  I want to complaint you that i am living in subhash nagar block no. 17 and house no. 40 first floor, near mata mandir, we are suffering from dirty water from last few months. The supply of water in our area is very worse. It does not come in the morning. Even nowadays the flow of the water is very less, it does not reach to the tank of our floor, it takes about 3 to 4 hours to fill the tank. So kindly do something to end up this problem that we are facing from last few months.
                                  Delhi Jal Board customer support has been notified about the posted complaint.
                                  We are residing in South Delhi, Jeewan Nagar, Kilokari, Near Subhash Sharma Park. Since last 2 -3 days, we are receiving very dirty water which has foul smell in it . If we use that water, we will fall sick. Hence request to check, purify and then supply.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    amitk93k
                                    from Delhi, Delhi
                                    Jun 21, 2018
                                    Report
                                    Copy

                                    Address: New Delhi, Delhi, 110091
                                    Website: djb.gov.in/DJBPortal/portals/DJBCustomer.portal

                                    Area: trilokpuri, block 8, near bal vikas school. Pincode: 110091
                                    It is since last one month that the people of triokpuri are suffering day and night, no water for drinking, bathing, cooking, washing clothes. People are getting health problem due to carrying a heavy bucket of water from far place water tankers. Several complaints were to mla, delhi jal board officers but no action has been taken yet. Above all dirty, unhealthy water is supplied all the time.
                                    Delhi Jal Board customer support has been notified about the posted complaint.
                                    Delhi Jal Board is supplying very poor quality of water /dirty and smelly water at Lohia Road Adarsh Nagar Delhi 33 causing water borne diseases.
                                    amitk93k's [Complaint's author] reply, Jun 26, 2018
                                    The same Situation is in Trilokpuri too since last one Month.
                                    Can you contact me at [protected]? I'm from print media and would like to report on the issue.
                                    amitk93k's [Complaint's author] reply, Jun 26, 2018
                                    What do you want to know?
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      neerajsalwan
                                      from New Delhi, Delhi
                                      Jun 20, 2018
                                      Report
                                      Copy

                                      Address: New Delhi, Delhi, 110088
                                      Website: www.delhijalboard.nic.in

                                      Dear Sir
                                      House No--19--basement--Nishant Kunj opp metro pillar 332--near Kohat Metro station Pitam Pura Delhi.The owners of this basement are stealing DELHI JAL BOARD water from the last ten years .The basement owners are stealing water from the main line without installing water meter and are not paying even a single penny to DELHI JAL BOARD.
                                      A raid should be organised be organised and strict action should be taken against water thiefs.
                                      DELHI JAL BOARD should take action and bill should be raised fine and penalty of last ten to years theft of water should be charged and also Legal action shoud be taken against these water thiefs.
                                      People of Delhi are drinking water from tankers and these basement owners are wasting drinking water and are not paying for that
                                      Thanks and hoping swift action against culprits
                                      Delhi Jal Board customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        santanuchakravarty
                                        from Mumbai, Maharashtra
                                        Jun 18, 2018
                                        Report
                                        Copy

                                        Address: New Delhi, Delhi, 110095

                                        Dear Sir,
                                        This refers to my written complaint submitted at DJB's Sahadara office - ZRO, GT Road, vide their acknowledgement no.5228 dated 03/04/2018. Regretted to say, 2-1/2 months have passed but my grievance has not been redressed yet. It was told that I'd be posted through sms regarding the redressal status, and was told not to make any payment till that time. But, to my shock, instead of sms regarding the complaint, I got sms regarding a fresh bill only, with addition of an late payment charge of Rs.656/-, there total due raised from 13132/- to 13788/-. I visited the office again last week with the issue & met Mr. Devender, the person concerned for my area, whom my said written complaint was forwarded for redressal. He assured me that, he would visit my place, check the meter, investigate the matter within the due date of my fresh bill, and settle / answer my issue. Till date, nothing has been done by him except delivering some repeated false promises. This is in spite of my multiple follow up with him on his mobile - [protected].
                                        Sir, in this situation & today being the last date of bill payment, I have left with no other option than making payment of the billed due amount -Rs. 13788/- as per the fresh bill.
                                        My request to you is to consider the matter for taking up with M/s DJB and also do the needful for an early redressal of my registered grievance pending there.
                                        Please refer my bill id .[protected] dt.30/03/18 & also no,[protected] dtd.31/05/18 in this regard.
                                        Regards,
                                        Santanu Chakravarty . Mobile - [protected], [protected]
                                        +1 photos
                                        Delhi Jal Board customer support has been notified about the posted complaint.
                                        Jun 19, 2018
                                        Updated by santanuchakravarty
                                        Kindly read the word 'area' in the subject as 'arrear'. It is a typographical error. Sorry for the inconvenience, if caused any.
                                        I purchased the above flat. I have to mutate the water supply in my name. For that I have to make upto date payment. For the last 2 months I am being made to run from pillar to post by your R.K. Puram office. All I am seeking is the bill to enable payment since the meter status is MLOC.
                                        ssmi's reply, Jun 14, 2018
                                        K No 442641000
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit