Delhi Jal Board Complaints & Reviews

महोदय, मैं 421/28 छतरपुर दुर्गा आश्रम नई दिल्ली में रहता हूँ करीब एक महीने से हमारे यहाँ सोनिया विहार से आने वाला पानी बिल्कुल नहीं आ रहा है, जब कि हमारे मकानों से आगे के मकानों फ्लैटों में पानी खूब आ रहा है। हमारा मकान ठाकुर प्रोविजन स्टोर्स के साथ साथ सीधे जाने पर पीछे गली जो सुमन कालोनी और छतरपुर मन्दिर को जाती पर है। मेरा पानी का कनेक्शन वैध है । यहाँ पर सोनिया विहार का पानी बिल्कुल नही आ रहा है। आपसे अनुरोध है कि हमारी समस्या का शीघ्र निदान करने की कृपा करें। S.K.Verma, [protected]

Hi
I am p balachader resident of s 361 school block shakarpur delhi. From last one week we are facing problem of sewer leakage from a drainage which is infront of the my residence gate. Which is causing a bad smell, which is causing breading of mosquitoes. Please send somebody to resolve the issue.
P balachander
S 361 1st floor
School block shakarpur delhi
Ph [protected]

I am a resident of ta-25, gali no.5, shukkar bazar, uttam nagar, new delhi-110059. From june-2016 onwards we are getting water supply in alternative days between 10.30 p. M to 12.00 p. M. For the last 20 days we have not received even a single drop of water.
My problem is peculiar.in our gali many houses of eastern part and many houses of western part are getting water supply from from 8.00 p. M. Onwards. Whereas there are around 8 to houses located in the middle of the gali is not getting water on regular basis, even if we get water supply, the timing is after 10.45 or 11.00 p. M. My question is how it is possible from the same water line, first and last part of gali is getting water and in middle part there is no water supply. This shows the inefficiency in water distribution system.in spite of my regular telephonic talk and sms with our area j. E. He is not ready to solve this issue. Filling the water up to midnight has spoiled our health severly. This is my third complaint to c. M. Cell. But nothing has happened yet. We believe that this government is public welfare oriented government. Please depute your engineers to check the pipeline from start point to end point of our gali and fix the problem permanently. We want the water supply should be on daily basis (As many parts o[censored]ttam nagar are getting water supply twice a day) and timing should be in evening or morning. We are ready to pay for our supply but we want water supply on daily and regular basis, not in midnight.
David. M. Kulasekaran
[protected]

Account [protected]. The water bill is being produced although i am not living in the property and not using any water. I wrote under reference number [protected] dated 21/5/2018 and when i checked online - it mentioned case closed. I have not received any communicatio.

Please adjust my bill and refund the charges as i have paid to day to avoid late payment charges.

In my area whole sewer line is blocked from few days and sewer water is also polluting the water pipeline supply. Some sewers have started over flowing and polluting the near by roads. We have filed complaint in delhi jal board kanhaiya nagar branch but no action had been taken yet. Please look into the matter as earlier as possible it is affecting day to day life of people residing nearby. My address is 4507/11, jai mata market, tri nagar, delhi 110035.

My name is Manisha, my phone number is [protected] and I live in Parampuri, Uttam Nagar west Delhi. here I am facing a very critical situation, Past 15 days water is not coming in my area. I am a working woman and I am facing a lot of problem. please help me out to provide water in my area Parampuri. I also sent an email to (ceodelhi.[protected]@nic.in) and kept CC to Praveen Bhargava ([protected]@gmail.com) in regards this complaint. I have received response that your complaint has been received in this office and sane has been forwarded to Chief Nodal Officer for necessary action plan and I have received this reply on 8 feb 2018. But still this is not resolved. situation has become very worst. please do needful.

Hi djb,

This complaint is regarding stolen water meter. Require new water meter to install asap.

Details are as follows :
Name : vedant aggarwal
Knma number: [protected]
Area number description :
Address : h. No.26, 3rd floor, srinagar colony. Ashok vihar road. Delhi-110052
Water meter stolen date : 22/05/28
Water meter stolen location : ground floor outside house

Hello sir/mam

Sir mera naam sunil kumar pandey h or mera k. No -[protected] hai
Sir/mam mere yha 2 month se bilkul pani nhi ara h.. Hume private tanker mangvana pd ra h.. Jo hume bht costly pdh rha h sir/mam humne apne sare bill bhar rkhe h pr humare yha hi pani nhi ara or jinke yha pani meter tak laga hua h vaha pani ara h
Plz sir/mam humare problems pe dhayan dijiye
Hum bht problem mh hai... Orr plz kuch karvaye sir/mam

Thnku sir..

I, david. M. Kulasekaran, residing in ta-25, gali no.5, shukkar bazar, uttam nagar, new delhi-110059. For the last two and half years, there is no regular water supply in our gali. We use to get water in alternative days. My gali layout is east-west. First 8 to 10 houses in eastern side and 10 houses in western side of the gali gets water by around 8.00 p. M. Whereas we get the water only after 11.00 p. M.in our gali, two blocks are there. Fifty percentage of the houses falls in t-block and fifty percentage of houses falls in ta block. I request you to kindly sent your technicians to check the water line of the full gali so that the technical flaw may be settled. Really our personal life and health has spoiled because of the irregular and late night water supply. Inspite of my regular complaints nothing happened so far. So i request you to take this matter seriously and send your team at the earliest.

David. M. Kulasekaran-[protected]

Hello,
My k. No is [protected].
I got a bill of amount 3180.
I know my water consumption is not as high as to get it much amount of bill.
I went to delhi jal board office, giri nagar.
They gave me a no. To call on to get my meter reading checked.
I called that person named dinesh,
He refused to check the meter reading by saying he won't b able to click photo because it is bit inside our basement.
As you know, the fittings of meter us done by our workperson.
I want my meter reading to be check as soon as possible and recalculate the current bill.

Hope you will act on same at your best.

Thanks
Usha devi

Dear ceo-djb
We are resident of h-block karampura, new delhi-15, we are facing a serious water problem among few flats in h-blocks. Water is not coming for last 15 days, although water shortage is there, but, most of flats are getting some water in morning or evening, but flat nos - h-121-h-135 are facing the acute water shortages
People have to take off for arranging water from various out side sources, people have to buy water from pvt sources, ladies are crying for water day /night. Residents wait for water :- whole night and keep checking, if any water is availability
We are asking for djb tankers, which are also not available on time
Note :- water lines are old have small-dia connectors. Lines are jammed and not fully operational

Pls get checked the problem and get resolved
Pls note :- residents are paying a huge maintenance charges
Mean while :- get arranged a water tanker on daily basis at 7:00am daily till the problem is resolved
Dr lp sharma
H-131 karam pura
[protected]

Dear team,

I am jai raj from 470 jawala nagar shahdara delhi -110032. Water connection is on my grand mother name late smt banta devi. My kno is [protected].

Due to high bill we have a new connection from 1st feb 2018. Therefore meter reading is become low for kno is [protected] due to double connection.

But field officer take a complaint that my old meter is stop working. And generated a wrong bill of rs 1552/- on 22nd march 2018. Then we have long conversation with him and he agree the meter is working and he say don't worry about this i manage everything and your field officer word was (Bill pay mat krna me isko thik karva dunga)

But this bill is still pending and also new bill is generated of rs 2720/- on 19 may 2018

So please help and required docs is attached for your knowledge these are the proof for meter is currently working.

Kindly look into this and help to resolve asap.

Thanking you

Regards
Jai raj
[protected]

In continuation of my previous complaint id - [protected] lodged on 14/05/2018 regarding late and faulty billing of delhi jal board. We are only two senior citizens residing in this premises and mostly we live with our daughter's house at dwarka nlu faculty. Families with 6-7 members are getting less bill comparing to ours. Meter reader of your office generate this bill after a long period of 16 months. Either meter is faulty or reading is faulty. I requested in my previous complaint to resolve this problem but it is regretted to inform you that no action has beem taken till date.

Sir, there is going on work of replacing the sewerage line since seven days at halwai wali gali, pahadganj, new delhi. Due to this, a drinking water line near abs stationery shop, halwai wali gali, pahadganj is leaking since seven days. Residents have also lodged complaint with concerned mla karol bagh assembly constituency but no action has been taken so far. Pl take n/a immediately.
R m bhatia
Gole market,
New delhi - 110001

Hi.. For k. No [protected]

We are getting the bill on average basis with heavy lpsc charges levied.

We are not receiving the water bill as per meter reading. There is no meter reading at site from a long period. My current reading is 232.

Please issue a bill as per current reading

Kindly resolve the matter at the earliest

Regards
Dinesh

Respected sir/madam,

I am a citizen of rampuri, kalkaji and we are not getting water supply from 4 months and we were just dependent on bore water but now from 3 days we are not even getting that.
Yesterday, some residents of j - block illegally made their water supply pipes hole wider to get the entire supply their side, due to which the problem has gotten more severe.
Please see to this problem as soon as possible.
I request you to please take some action in this respect.

Thank you
Vimmy pawa
52-first floor, rampuri kalkaji
[protected]

Respected sir,
Kindly be informed that there is an acute problem of water in the area of dilshad colony g block and that the residents of (Dilshad colony g - block, near mother dairy) are getting dirty and smelly water for last few days. This water is unfit for cleaning and washing purposes, leave alone consumption.
An immediate and strict action must be taken in this regard lest it should lead to water-borne diseases in no time.
The concerned authorities are required to visit the site and do the needful as soon as possible.

Thanking you
Hamid akhtar
[protected]
G-167-f/ug-1
Dilshad colony
Delhi - 110095

Dear sir/madam,

This is regarding kno. [protected].

The mentioned reading in the generated bill doesn't match with the existing metre reading taken as on date.

In fact, it is much less than the reading which is mentioned in the generated bill and the bill is already paid via cheque no. 111832.

Also due to wrong reading, i have to be at the excess surcharges mentioned in the bill.

Please take necessary action to visit the site again to check the existing reading and kindly do the amendments in the bill required.

Regards,
Manish kulshrestha
Ph [protected]
Email: [protected]@gmail.com

Delhi jal board has overcharged me by generating a wrong bill of rs. 1370 for the consumption of 80 units (1 unit = 1000 litre) in 95 days ftom 27 jan. 18 to 2 may 2018 but i want to tell you that the board is giving water only once in two days and i consume only 1 unit at a time and use that 1 unit for two days that means i use only 1 unit in two days so 15 units in 30 days and 45 units in 90 days so how could i use 80 units in 95 days, i am quite sure they are cheating us by charging extra. I had complained about this 2 weeks ago but no response came. My area comes under burari jurisdiction delhi jal board authority and my k. No. Is [protected]. Kindly look into the matter.

Sir mere yha tanker ata hai but hum jha khte wha ni lgate gadi wale or kho toh khte 1 mahine se gadi shi ni h or phir complaint ki kho toh khte koi kuch ni kr skta tanker ka helper galli de k bat krta h or khta jha mrji comlaint kro usse hoga kya or paise mangta h mera addrs a.808a shyam colony budh vihar ph2 delhi110086 tanker no 4888 or sbse bdi bat khte h gadi khrab h but paise do toh shi ho jati h hum bhut presan h pls is pr thoda dhyan de plsss