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Delhi Jal Board Complaints & Reviews

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Updated: Sep 4, 2025

Complaints 5209

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Delhi Jal Board reviews & complaints page 159

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Address: New Delhi, Delhi

I have rented flat in kirti nagar delhi-110015. My kno no is [protected]. I had paid an extra total amount of rs. -4714.13. I have to vacant my flat in a week's time so that deposited amount cannot be adjusted later on. My owner doesn't bother to adjust this amount so unfortunately i doesn't have any option but to knock the door of jal board to solve my problem. I'll be very thankful if you do the needful and refund the extra paid amount.

Delhi Jal Board customer support has been notified about the posted complaint.

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M

maheshrekha

from Delhi, Delhi

Nov 28, 2017

Hello
We are getting very dirty water of sewer in our water supply. We had lodged complain ...but getting even worse supply of dirty water. We are not able to do anything with current water supply.

Request you to please help us fixing the problem as soon as possible.

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Address: 110052

Website: www.google.co.in/url?sa=t&source=web&rct=j&url=www.delhijalboard.nic.in/&ved=

I am a resident of ashok vihar, phase-1. For the last one week the water we are getting smells like sewage and looks contaminated. Every time we call at the jal board helpline they do not register a complaint and keep giving us phone numbers of area officials who again are not taking any action after the intimation. This is extremely inhuman as water is a basic need and quick action must be taken to fix the issue. How can this be ignored?

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M

mallikarjun chidguppe

from Delhi, Delhi

Nov 28, 2017

Dear Sir Mam
Mera 25 gaj Ka Hain Ghar Aur New Canecation Ke Liye
Maine Apply Kiyatah. Dtae/22/11/2017 Ku Mere Pas Massage Aye DELHI JAL BOARD Ke Aur Se Amou- Rs-6898
Mera KNO-[protected]
Aap Is Ka Repply
Details Me Mera EMAIL-ID [protected]@yahoo.com
SANGEETA CHIDGUPPE

M

mmahto

from Delhi, Delhi

Nov 28, 2017

Water in the Shadipur area (I am a resident near Badi Chaupal) from past few days is very dirty and smells a lot. It is unfit for daily usage and consumption. Please look into this matter

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Address: New Delhi, Delhi

This is to inform you that i shukhwant kaur resident of 526 guru ram dass nagar, laxmi nagar with k number [protected] have some issues relating to the water meter. On 22 nov 2017 water reading was taken as 203 but when i checked, it was 163. So please consider the actual reading as 163.

Please see to the matter.

Regards
Shukhwant kaur
[protected]

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Address: New Delhi, Delhi, 110002

There has been a massive water wastage in the hospital campus just opposite the main entrance of staff quarter no. 1, due to damage of main line. This is going on from last 10-12 days and it seems nobody is bothered of litres of water getting wasted into the drain. I had tried doing it week back but was not able to log in into the site due to some error online, and now when i am back after a week from an official tour the problem persist and it really pains to sees gallons of water getting wasted. I would request somebody to kindly look into the problem and please do not mention my name anywhere as i am also a resident of the campus and my wife is a part of the hospital.

Delhi Jal Board customer support has been notified about the posted complaint.

Nov 22, 2017

Updated by Terence Braganza Hospital is situated at Ajmeri gate opposite Kamla Market, name of the hospital is Smt. Girdhar Lal Maternity hospital

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Address: New Delhi, Delhi, 110059

Dear sir,
This is to inform you that my water meter has been stolen yesterday 21.11.2017.
My connection no. Is [protected], zone/mr code - sw1/331/metered and area code - a-10/kakrola mode.

It was installed on the ground floor of my building.

My address is b-52 a, vishwas park, uttam nagar, new delhi, 110059
Name - anita
Contact - [protected]

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I

indubidani

from Delhi, Delhi

Nov 28, 2017

I m the resident of Jwala Nagar. The fresh water is oozing out of the pipe as it has been damaged. It is located at the junction of pandav road and Indira park, near Jwala nagar, Shahdara. Please do take immediate action as the water is going waste and the fresh water is becoming dirty due to leakage. An early action is highly solicited.

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Address: New Delhi, Delhi, 110035

Dear team,
My k. No. : [protected], from last since 1 year there is no person come for reading i was noted two times by 1916 help line number and in november i also noted reading by phone it's 55 unit of 161 days till 1 november 2017 and it's bill generated 0 (Zero) rupees but after 8 days i was received a bill from 1 november to 9 november with 9 unit. How can it be possible to give 8 days bill and how can it be possible if my 55 unit consume in 161 days so how can i consume 9 unit's in 8 day's. Please cancel my bill and next bill will be generated on monthly bases with correct reading unit.
Please update and resolve my issue as soon as possible.

Thank you,
Kalicharan sharma
[protected], [protected]
[protected]@gmail.com

Delhi Jal Board customer support has been notified about the posted complaint.

Nov 12, 2017

Nee Kamal's response Sewer Water Mixed With Drinking Water Mixed With Supply Water
Foul Smell is Coming From Supply Water Colour Of Water has Changed
and During Bathing skin Rashes Develop

Add- E 261 East Of Kailash 2 nd Floor New delhi 110065

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N

Nee Kamal

from Gurgaon, Haryana

Nov 21, 2017

Sewer Water Mixed With Drinking Water Mixed With Supply Water
Foul Smell is Coming From Supply Water Colour Of Water has Changed
and During Bathing skin Rashes Develop

Add- E 261 East Of Kailash 2 nd Floor New delhi 110065

A

aditya826

from New Delhi, Delhi

Nov 23, 2017

Sewer line blocked no action has been taken so far matter is most serious now
FLAT NO 826
FIRST FLOOR
ARJUN NAGAR
KOTLA MUBARAK PUR NEW DELHI 110003 NEAR MARUTI SHOW RROM

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Address: New Delhi, Delhi, 110007

The djb connection with k. No. [protected] installed at pul bangash metro station. The bills are being raised on average basis since long and status of meter showing "stp" while we have requested to the zonal revenue officer, djb, pratap nagar, delhi - 110007 for replacement of defective water meter and further reminded the same 3 times but no action has been taken till date.

Kindly look into the matter and take necessary action.

Delhi Jal Board customer support has been notified about the posted complaint.

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S

[email protected]

from Mumbai, Maharashtra

Mar 20, 2018

Our water bill incremented to 5500/- (with meter reading 133 ) after -95/-. Please can you get it checked how it jumped to 133 reading however in every bill our reading normal 18 or 19. How 133 reading is possible although we get water suppy max 3 to 4 hrs per day. at this time our bill reached to 7500/-. since may 2017 bill. our meter reading is high on every bill. on last December 2017 bill reading was 51.
K no. [protected].

address: C-4/136 Yamuna vihar delhi 110053 Gnd flr.
Sanjay Mehta
[protected]

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Address: 110062

There is no water supply in jawahar park block a from 18/11/2017. People of jawahar park facing water problem as water supply is not available mid night 18 nov 17. Devli road khanpur is always highlighted due to water supply problem now and then. So it is requested to plz carryout initiative actions to solve the daily water problem of jawahar park locality residing in block a jawahar park. Dwlhi jal bpard should provide water supply as early as possible

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Address: New Delhi, Delhi

Sir, 18.11.2017

We have been receiving sewer water mix supply from the last 1 year and several complaints were made in your office but the quality of water improved temporarily and after some days again dirty water supply continues causing problem to our health and daily routine.
We request you on behalf of our area people to take some action in this matter and replace the main water supply pipes in our block.
Actual cause was trace by the area - ze mr. Vinay overflow of sewage and water supply pipes are very old and this must be change as soon as for ready to reference please see these photos of to-day
Waiting for ur response as soon as possible.
Vijay kumar mehta
C-416 yojana vihar
Delhi-110092
Cont-[protected]

+4 photos

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S

sanviverma

from Gurgaon, Haryana

Nov 21, 2017

SIR/MADAM, I'm from east delhi, customer KNO No. - [protected]. I'd like to pay your kind attention to my water bill which is incorrect or you can say, it is without reading the water meter reading. It's more than the payable amount, which is usually pay by us.

I Request you to resolve my issue.

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Address: New Delhi, Delhi, 110086

Website: Delhi Jal Board

There is a pipe leakage near my house the water is continuously coming out as the citizens are facing difficulties. The dgb officers are not taking the matter seriously. The water is coming to the walls of our house, it can be dangerous to my house the 3 labours are working since 4 days but the situation is getting worst please look after the matter.
Complaint no.2963, date.14.11.17
House no. 130, pooth kalan, delhi.110086
Near budwala chowk.

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I am very sorry to say that meter reading is not taken properly & average reading has been mentioned by meter reader & on the basis of that reading bill processed by the billing clerk which is not favorable to customer like me.

It is advised to photo must be taken by meter reader & billing on the basis of the actual meter reading bill to be raised.

yours sincerely,

SURENDRA KUMAR KASLIWAL

Pocket-I, 50B, DILSHAD GARDEN, DELHI-110095

K.No.[protected]

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Address: New Delhi, Delhi, 110089

I am mahipal singh from b-block, pocket-6 house no-303 sector 17 rohini. & my kno is [protected]. I received a water bill of amount rs. 1754. This is because of the non updation of water meter reading. I consumed very less amount of water & my meter is shown only 654 unit only. July 2017 the reading is 581 then after the meter reader man come direct in nov 2017 then meter reading is 654.in these 4 month only 73 unit consumed by us. But according to bill he update the reading last bill in only 2 unit nd next bill 71 units so that is wrong. I request plz check nd revert this issue. Nd talk to meter reader why he is not come time to time every month.

Kindly reslove the above issue.

Regards,
Mahipal singh
[protected]
[protected]@gmail.com

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Address: New Delhi, Delhi

Hello
We are getting very dirty water of sewer in our water supply. We had lodged complain last week as well, and it was fixed but now getting even worse supply than last week. We are not able to do anything with current water supply.

Request you to please help us fixing the problem as soon as possible.

Address - e-11, ganesh nagar, pandav nagar complex, delhi 110092

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Address: 110060

Hi sir,

We have been receiving dirty sewer water supply for the last 1 year and several complaints were made in your office but the quality of water improved temporarily and after some days again dirty water supply continues causing problem to our health and daily routine.

We request you on behalf of our area people to take some action in this matter and replace the main water supply pipes in our block.
Waiting...

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Address: New Delhi, Delhi, 110085

I live in sector 24 rohini, and there water supply in this area is rather inconsistent
There water comes for only 1-2 hours a day that too after 1 am in the morning and sometimes not even that
There is no particular timimgs for water supply and even when it comes there isnt enough time ti to get all our water tanks full.
And there are some days that there is no water at that makes the regular day to day taska very difficult to do
Mr. Arvind kejriwal promised to make water free and instead we’re getting no water
That’s just cheating on the governments part

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P

praveentyagi007

from Dharwad, Karnataka

Nov 13, 2017

I am a doctor running a diagnostic centre in street 17 Pandav Road Vishwas Nagar Delhi 110032.
There is no water supply in my centre and neighboring hoses for last 2 days.
My K NO is [protected].
Kindly look into the matter as water is constantly needed for patients.

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Address: New Delhi, Delhi, 110041

Dear concern
We have already lodge a complin about our meter.
Ref. No. Are.[protected]
But it is not resolve yet. We have sabmit my complaint to behran enclave office on[protected].
They send ther officer on 22.5.2017 to take our meter for lab testing.in between we recieved avg. Water bill. Now the avg bill amount is apx. 50000/- but after almost one year and many visit to the office we didnt recieve our meter.
Please do the needful.
Regards
Bajrang

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Nov 10, 2017

Deepak_thakur's response The quality of water is very poor .it comes along sewer water .we didn't even bath from this water

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D

Deepak_thakur

from Delhi, Delhi

Nov 15, 2017

The water quality is damn poor .the sewege is coming through it.now it been difficult to us.we are purchasing drinking water

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Address: New Delhi, Delhi, 110017

Sir,

I have been paying regularly the water bill but still i have been charged the arrears.

Bill paid on 22/7/17 via cheque no.607296 for rs.1088/-
Bill paid on 12/5/17 via cheque no.606282 for rs.831/-
The present bill is for rs.4271/- where the actual bill is 1827.6/- and the rest are arrears. I have always paid the total bill. My complaint is regarding the arrears & inflated bill.

Kindly do the necessary correction.

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A

Anshu.arora370

from Noida, Uttar Pradesh

Nov 13, 2017

Sir my name is anshu arora. My resident is 250 D D A. Quarter new seema puri delhi 110095.
Sir my neighbor waste of water too much, its not even a meeter of water. Please take appropriate action in that । her address is 249 D D A Quarter new seema puri delhi 110095.

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Address: New Delhi, Delhi, 110060

Dear sir/mam,

For the last 1 month there is no water supply in our house. All though we have deposited amount of rs. 802 of bill no[protected] on 2nd nov 2017 through net banking.

It is requested to ensure water supply and make adjustment of our deposited amount if any.

With best regards
Shabnam mehrotra
Care of mr. Kesri kumar
Contact no.- [protected]
Email id - shashikant. [protected]@gmail.com

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Address: New Delhi, Delhi, 110059

Website: Delhi jal board

Dear sir

Would like to draw the attention towards the complaint about dirty water in our area. As we are the residents o[censored]ttam nagar, arya samaj road, e -6 block. The water is coming dirty and it very bad foul smell from the last 15 days.

Please contact us asap and resolve our problem. Waiting for your positive response.
Contact no - [protected]

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Address: 121

Sir the swear line in f - 54, street number - 3 is choked / blocked frequently. It has been reported blockage at different location to mcd many times. Sewer water is flowing on road no mcd person is visiting and in past complain has been made to your portal also.
Today water on taps is coming very dirty & we are not able to drunk, even washing hands is not possible. We fear of highly diseases in this area

Request to depute your team at the earliest.

Deepak raina
[protected]

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