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Delhi Jal Board Complaints & Reviews

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Updated: Dec 29, 2025
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R
Raj.malhotra
from Delhi, Delhi
Oct 12, 2017
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Address: New Delhi, Delhi, 110008

I am a resident of 10 block west patel nagar, new delhi. I am sorry and shocked to see the loss of civilization in area block 10 & 11 as there is a road construction happening outside new site 11 which has given a reason to whole block site 11 & 10 to put illegal connections in water pipe line which is transfer to main lines hence being termed as 24 hours water supply line.
The construction is happening since 09.10.2017 and continues..

I request je and police official to form a raid team and do a strict inspection whereby this kind of activity be stopped. Surprisingly the water connection is being drawn through mcd own plumber who are charging from 5000 to 11000 to give a connection which intern is illegal.
Delhi Jal Board customer support has been notified about the posted complaint.
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    N
    Nadeem Quresi
    from Delhi, Delhi
    Oct 11, 2017
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    Address: New Delhi, Delhi, 110094
    Website: www.delhijalboard.nic.in

    Respected sir/mam

    I am one of the resident of kabir nagar which comes under the shahdara area. Our area is suffering from highly dirty and smelly water from past some months, which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from street drain. Please help us in this matter since it becoming a serious issue...

    We hope that our government will take some strict action in this matter so that we can proudly say we live in delhi...
    +1 photos
    Sep 1, 2019
    Complaint marked as Resolved 
    my problem is resolved thanks delhi jal board
    Delhi Jal Board customer support has been notified about the posted complaint.
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      P
      parmod1982
      from Gurgaon, Haryana
      Oct 10, 2017
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      Address: 110015
      Website: delhijalboard.gov.in

      Dear sir

      I have complaint again & again but no action or no any reaction by delhi jal
      Board.

      Water supply of in g-37 to g-72 karam pura new delhi -15 ward no -100 two days in week with dirty water.

      We have submit the complaint letter to shiv charan goyal (Mla), he said line checking tender approved but but delhi jal board have no fund rs. Eight lakh.

      Please resolve the issue of water supply and fund give to delhi jal board.

      Attach 20 person singnature complaint letter.

      Thanks

      Parmod kumar

      M-[protected]
      +2 photos
      Delhi Jal Board customer support has been notified about the posted complaint.
      From last 10 days the receiving supply water is smelling very badly and it color is black yelow, for that now we are suffering from nousia, vomiting and loose motion. Request you to kindly look into this issue and resolved as soon as possibl.

      Address:RZ-86A, Mahendra Park, New Delhi
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        U
        Upma Singh
        from Delhi, Delhi
        Oct 11, 2017
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        We are getting the supply of water in our school named govt. Girls sr. Sec. School rani garden delhi-31 (School id :[protected] containing bad smell and contamination which flows through your sever line to our overhead tank. Sometimes we receive a flow of black water to overhead tank in the morning and evening. The same water is being used by our school children an d staff members. You are requested to please look into the matter and take necessary action immediately so that we may not suffer from serious diseases due to cause of contaminated water.
        '
        Delhi Jal Board customer support has been notified about the posted complaint.
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          G
          Gajendra@31
          Oct 10, 2017
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          Address: New Delhi, Delhi

          This is really regretful to inform that we are getting cluttered and dirty and bad smell as well it seems like we are getting
          Sewage water since last 15-20 days by the delhi jal board water supply. As you must be aware that this is the basic necessity so where do we go. Nobody is their who cares about health and safety issues of the consumer. Even i suffered from allergy due to usage of poor water. This really causes huge inconvenience i request you to kindly resolve it as soon as possible.
          Delhi Jal Board customer support has been notified about the posted complaint.
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            M
            from New Delhi, Delhi
            Oct 9, 2017
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            Address: New Delhi, Delhi, 110078

            Delhi jal board — regarding dirty and smelly water coming in our area kakrola old palam road
            We are facing this issur from past one year water is very smelly it seems gutter water.. We cant evn utilize tht water for plantation... No bidy can evn stand near by water when water is flowing... No cloth washing. Even my watervtank got smelled in to it
            I request you pls resolve this asap
            Plit no 2, 12/6 kakrola old palam riad near ram mandir
            New delhi 110078
            Delhi Jal Board customer support has been notified about the posted complaint.
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              K
              kausonal
              from Delhi, Delhi
              Oct 6, 2017
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              Address: New Delhi, Delhi, 110009

              This is regarding complaint no.[protected] in the name of om prakash goyal
              I have registered a complaint on 25 sep 2017 that the sewage in front of my house has been overflowing since many days. They assured me that my complaint has been resolved within 24 hours.
              Then again on 5th oct 2017 i have called them again and they asked me to wait again for next 24 hours. But till now no action has been taken.
              Delhi Jal Board customer support has been notified about the posted complaint.
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                I
                ilakhanna
                from Delhi, Delhi
                Oct 5, 2017
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                Address: New Delhi, Delhi

                This refers to my a/c no.[protected], in the name of vikas khanna
                R/o. A-94, vivek vihar ph -2, new delhi-95. This month we have received bill no.[protected] of rs.11921.00 for the month of sep2017. We have paid the previous bills till june 2017 than why we received it from 13 jan 2017 till 22nd september 2017.

                Kindly look into the matter and solve our problem.

                Thanks,
                Vikas khanna
                [protected]
                [protected]
                Delhi Jal Board customer support has been notified about the posted complaint.
                Oct 06, 2017
                Updated by ilakhanna
                K NO.[protected] In the name oF VIKAS KHANNA has received the bill for 252 days which is not justified, i request you to please sent your executive to check it and raise the bills accordingly. in the month of Jan 2017 i received the bill amount 0.0 and after that i received the bill of rs.3625.00 ( May 2017 PAID)and than we received a billl of Rs.1264.00( July2017 Pro Data Base ) and than this bill of Rs.11921.00 (Sep 2017). i am not receiving the bills regularly on time and on calls i dont get an appropriate answer.

                kindly look into the matter and solve it asap. i have also placed an online complaint on 05.10.17 but not got any reply on it. .please solve the issue so can i do the payment.

                Regards,
                VIKAS KHANNA
                [protected]
                [protected]
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                  T
                  tarun Jain 147
                  from Gurgaon, Haryana
                  Oct 3, 2017
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                  Address: New Delhi, Delhi, 110075

                  Dear all,

                  Repeatedly wrong bills are sent to me. Bill no[protected] dt 23.7.17 was raised for 38 liters consumption for 57 days period from 4th may to 29th june instead of 60 days period. Similarly bill no[protected] dt. 15.9 17 was raised for 45 liter consumption for 66 days period from 29th june to 2nd sept 17. Kindly cancel both of these bills and and send correct bill for 60 days consumption period. Also, meter seems to be running fast since in the first bill from 6th may 2016 to 24th feb 17 i. E for 294 days period, consumption was only 158 units.

                  Regards

                  Tarun jain
                  [protected]
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    A
                    AshaKa
                    from Delhi, Delhi
                    Oct 3, 2017
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                    Address: New Delhi, Delhi, 110033

                    Sir, my water meter was stolen on[protected] from my residence a-51, iiird floor, mahendru enclave, g. T. Karnal road, delhi-110033. Meter was installed on the ground floor and my flat is on the 3rd floor. Request you to kindly install new water meter at the earliest and also guide if there is any other formality to be furnished.

                    Regards
                    Asha kathuria
                    [protected]
                    Delhi Jal Board customer support has been notified about the posted complaint.
                    Hi my name is anu i am a delhi jal board consumer ...last 10 days we got dirty
                    And bad smel water supply in my house
                    I am mentioning my address kindly work on it
                    K no [protected]
                    Cat I
                    Area moti nagar
                    Consumer namr gaurav wadhwa
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                      L
                      lok nath mutneja
                      from Delhi, Delhi
                      Oct 3, 2017
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                      Address: New Delhi, Delhi

                      My k no. Is [protected] in the name of ajeet kaur. Bill is being raised with e duly code mloc. I am unable to understand that three meters i. E. Meter for ground floor 1st floor and 2nd floor is installed on same place. Actual bill is being raised for grouind floor and 1st floor whereas bill for second floor is with mloc,
                      Please check your record. If the meter is not working then who is responsible for changing or set it right. Is it not duty of delhi jal board to look into it.
                      Do the needful and raise actual bill
                      Delhi Jal Board customer support has been notified about the posted complaint.
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                        1
                        18a/c
                        from Agra, Uttar Pradesh
                        Oct 3, 2017
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                        Address: New Delhi, Delhi, 110070

                        The water supply has not been used for more than a year after my parents' demise and yet a bill of rs. 14500/ app. Has been sent. Kindly look into the matter and rectify.

                        My parents were earlier living here and absolutely regular with payments. After delhi government's orders, the charges for the past one year should have been zero per month.

                        The k no. [protected]
                        Janak ashwinikumar
                        Delhi Jal Board customer support has been notified about the posted complaint.
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                          A
                          Ajay Manohar Bhatia jee
                          from Delhi, Delhi
                          Oct 2, 2017
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                          A large scale illegal constructions ongoing in the colony. Builders are taking 9 to 10 connection's separately but do not construct reservoir. Presently at z24, z31 z 18, z59, z60 and other locations this mandatory norm is not followed. At z 22, z23 z37 z39, z40 where presently illegal constructions no ugr norm followed and officials of delhi jal boardare giving illegally connections and hence manipulation and corruption. Please take necessary actions and order vigilance enquiry.
                          Delhi Jal Board customer support has been notified about the posted complaint.
                          Sep 29, 2017
                          himanshu339's response
                          Delhi Jal Board — contaminated water - sewage like, black and foul smell

                          1 Review
                          Hi himanshu339 on Sep 29, 2017 Mark as Resolved

                          Water is like sewer, black and very foul smell. Not even worth touching.

                          Water supply is from Delhi Jal Board.

                          Locality: DDA Flats (RPS), Mansarover Park, Shahdara, Delhi 110032

                          This problem is not new. This has become a practice now. Dirty water comes after every few days and leads to lots of diseases.

                          Many people have fallen ill in past few days because of contaminated water.

                          Root cause of the problem should be identified as to how the water gets contaminated.
                          Water is like sewer, black and very foul smell. Not even worth touching.

                          Water supply is from Delhi Jal Board.

                          Locality: DDA Flats (RPS), Mansarover Park, Shahdara, Delhi 110032

                          violation of under ground reservoir norms in new constructions at zblock, dayal sar road uttam nagar new delhi 59 - Comment #2869689 - Image #0
                          Sir,
                          i am Ram Dayal and i want to say that my water bill which show 190 units in just 22 days[protected] to[protected] and make the bill of Rs.4681 sir how it is possible its a residential building and our past consumption is also less about 12-18 units in 2 months. please sir solve my this issue of wrong billing
                          k.no - [protected]
                          As i am regular consumer of DJB my Meter reading is 14 as on today since i installed new meter but you are sending bills showing reading is 42 and 90 and as per guideline of DJB i am not liable to pay bill as per my consuption I atteched written complaint photoes and other documents kindly consider it
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                            L
                            Lalan Modi
                            from Muzaffarnagar, Uttar Pradesh
                            Oct 1, 2017
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                            Address: New Delhi, Delhi, 110059
                            Website: www.djb.co.in

                            Water shortage from 4 days, and 4 days in last week due to lockage of checkwall. No strict action is taken against the complaint until we have to go to djb office and after the opening the lockage no water is provided on time. We went to the djb officer he opened the lock and after 30min he stopped water again said that from some issues we stop the water flowage and the blockage isn't resolved till 4 days.
                            If you don't estimate the matter we led to go to the cm.
                            I hope you will consider the matter and take proper actions to provide relief from this problem.
                            Please
                            Your sincerely
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              A
                              amitlg11
                              from Mumbai, Maharashtra
                              Oct 1, 2017
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                              Address: North East Delhi, Delhi, 110032

                              Dear sir,

                              This is to inform you that we are facing acute water shortage in subject mentioned area. The water comes for couple of hours during the day and that too during very very odd hours. People have to wake up on those odd hours to get water.

                              Request you to pls have a look so as to resolve the issue.

                              Regards
                              Amit goyal
                              [protected]
                              1/9587 st no. 3/5 pratap pura west rohtash nagar
                              Shahdara delhi-110032
                              Delhi Jal Board customer support has been notified about the posted complaint.
                              I have two connection
                              K no - [protected]
                              K no - [protected]
                              I want to disconnect these connection as i havent use this since i installed but i receive bill without using it .
                              Delhi govt annouces free water supply but still no action taken
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                                S
                                Suneet Kr. Gupta
                                from Gurgaon, Haryana
                                Sep 30, 2017
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                                Address: New Delhi, Delhi

                                My kno-[protected]
                                On 30-june-2016 u sent a bill with meter status 671/ok. Whereas, on 26-sep-2017, the bill sent had mloc as the meter status and an average amount of rs. 2419 but the current reading is 730 units. According to delhi govt 700l water per day is free, so why are you not waivering the bill.
                                Suneet kumar gupta
                                (Adv)
                                [protected], [protected]
                                +1 photos
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  W
                                  Watsappazeem
                                  from Noida, Uttar Pradesh
                                  Sep 30, 2017
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                                  Address: New Delhi, Delhi, 110053

                                  To, date: 30/09/2017
                                  Respective officer
                                  Indian consumer forum,
                                  Delhi

                                  Sir/mam,

                                  Subject: complaint regarding dirty and smelly water coming in our area chauhan bangar, new seelampur, delhi-110053.

                                  I applicant raza ahmed s/o habib ur rehman resident of h. No c-228/14 a, street no 10, chauhan bangar, near bilal masjid, new seelampur, delhi-110053. Dirty and smelly water is coming from many days in our area chauhan bangar and in other streets attach with it. This water cannot be used in any form. If somebody drinks that water unintentionally then his/her health may be spoil and may be died also. We people are extremely in trouble due to this problem. Dirty and smelly water is coming every time continously. When this problem started then i continously giving information to respective authorities about this problem. And i send a complaint regarding this to chief engineer of delhi jal board, superintendent engineer of delhi jal board, indian consumer forum, and chief minister of delhi on 29/08/2017, 5/09/2017. But i didn’t get any response and water problem is not corrected. Jal board officials do visits and only inquired about the problem, but no action they take about correcting the problem.
                                  They only give assurance to us. And they don’t do anything about correcting problem. And our problem getting bitter and bitter instead of getting corrected. People are forced to drink underground (Boring water) and dirty water. We people are very much in trouble due to this problem. Any disease may be spread due to this drinking of dirty, smelly and underground water. If any disease would spread due to this then delhi jal board would be responsible for it. So we are compelled to do complaint. Kindly look after our problem and do correct it as soon as possible. I would be very grateful to you.
                                  Your’s truly applicant name
                                  Raza ahmed raza ahmed s/o
                                  Habibur rehman,
                                  Address: h. No c-228/14 a.,
                                  Street no 10, chauhan bangar,
                                  Near bilal masjid,
                                  New seelampur
                                  Delhi-110053.
                                  Mobile no [protected], [protected]
                                  Email id: mohd. [protected]@gmail.com

                                  [protected]@yahoo.com
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    A
                                    Arhant Jain
                                    from Patna, Bihar
                                    Sep 29, 2017
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                                    Address: 110032

                                    I have an water connection in the name of "sharma, jitender" address -
                                    27/69, g. Fgali no 8,
                                    Vishwas nagar,
                                    Shahdara - 110032
                                    With kno no - [protected]
                                    First of all please notice i am paying my water dues consistently on month to month basis but on nov.2016 i got a bill amount of 6262 although in a whole month i had paid my billing amount which is showing in your bill in paid month bill colum :-

                                    Please take a note as i am a renter of this said connection since july 2014 and paid the water amount 1198 rs on 14.07.015 due to no water bill received on my address and after then the bill i have received is 0 rs, amount and in 2016 year as you see the detail also total 5 times i have received my bill and the same i have paid to delhi jal board consistently basis but i have surprised and shocked when on nov.2016 i have received a bill of amount 6226 and after the customer care inquiry i came to know that the bill reading is wrongly noted by the reading noted.
                                    Now the question is - can a person take 5 times wrong bill and generate the same on the system else the authority person doing some wrong activity on my bill.
                                    Some of logical fact based on your generated bill is as under :-
                                    1}
                                    Bill id bill from date bill to date no. Of days amount (Rs) units
                                    [protected] 21-jul-14 13-may-15 296 1198 72

                                    In a whole year i have consumed only 72 units only and paid the same on[protected].
                                    2}
                                    Bill id bill from date bill to date no. Of days amount (Rs) units
                                    [protected] 05-nov-15 16-jan-16 72 -215 38
                                    [protected] 13-may-15 05-nov-15 176 -215 108

                                    The said bill detail is showing that no payment dues is due on me.
                                    3}
                                    Bill id bill from date bill to date no. Of days amount (Rs) units
                                    [protected] 20-nov-16 14-jan-17 55 6262 32

                                    Surprisingly received a huge amount of bill which is 7111.

                                    My humble request you to please see the case and provide the correct bill only if it is belong to past then please take a strict action against the meter reading person that how he took wrong bill detail and pass to authority because due to this i am liable to pay such a huge amount.
                                    Request you to please cross check and provide me the justice.
                                    Delhi Jal Board customer support has been notified about the posted complaint.
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                                      M
                                      Michael Bedi
                                      from Delhi, Delhi
                                      Sep 29, 2017
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                                      Hi sir
                                      We have not received our water bill for few months and now all of a sudden we have received message online that our due amount is 5180. We are shocked now.
                                      How come such a big amount has come all of a sudden though we have not received any paperwork bills.

                                      I am sure this bill is incorrect. Please check and let us know.

                                      Please reply.

                                      Thanks
                                      Michael bedi
                                      Q 222 dilshad garden
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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                                        T
                                        from Jaipur, Rajasthan
                                        Sep 27, 2017
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                                        mutation bill (change the name of owner)

                                        Address: New Delhi, Delhi, 110059

                                        Dear sir,
                                        My k. No.[protected]
                                        Category - cat1 domestic use
                                        Name - smt. Rekha wife of bijender
                                        Address-a1/118, hastsal road, uttam nagar, new delhi-110059
                                        Mob.[protected]

                                        Sir,
                                        Still i have received bill with the old name of "smt. Krishna devi"
                                        Although i have already submited mutation fee with all documents in "december-2014' at paschmim vihar office but still now i have received...
                                        +4 photos
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