Delhi Jal Board Complaints & Reviews

My kno-[protected]
On 30-june-2016 u sent a bill with meter status 671/ok. Whereas, on 26-sep-2017, the bill sent had mloc as the meter status and an average amount of rs. 2419 but the current reading is 730 units. According to delhi govt 700l water per day is free, so why are you not waivering the bill.
Suneet kumar gupta
(Adv)
[protected], [protected]

To, date: 30/09/2017
Respective officer
Indian consumer forum,
Delhi

Sir/mam,

Subject: complaint regarding dirty and smelly water coming in our area chauhan bangar, new seelampur, delhi-110053.

I applicant raza ahmed s/o habib ur rehman resident of h. No c-228/14 a, street no 10, chauhan bangar, near bilal masjid, new seelampur, delhi-110053. Dirty and smelly water is coming from many days in our area chauhan bangar and in other streets attach with it. This water cannot be used in any form. If somebody drinks that water unintentionally then his/her health may be spoil and may be died also. We people are extremely in trouble due to this problem. Dirty and smelly water is coming every time continously. When this problem started then i continously giving information to respective authorities about this problem. And i send a complaint regarding this to chief engineer of delhi jal board, superintendent engineer of delhi jal board, indian consumer forum, and chief minister of delhi on 29/08/2017, 5/09/2017. But i didn’t get any response and water problem is not corrected. Jal board officials do visits and only inquired about the problem, but no action they take about correcting the problem.
They only give assurance to us. And they don’t do anything about correcting problem. And our problem getting bitter and bitter instead of getting corrected. People are forced to drink underground (Boring water) and dirty water. We people are very much in trouble due to this problem. Any disease may be spread due to this drinking of dirty, smelly and underground water. If any disease would spread due to this then delhi jal board would be responsible for it. So we are compelled to do complaint. Kindly look after our problem and do correct it as soon as possible. I would be very grateful to you.
Your’s truly applicant name
Raza ahmed raza ahmed s/o
Habibur rehman,
Address: h. No c-228/14 a.,
Street no 10, chauhan bangar,
Near bilal masjid,
New seelampur
Delhi-110053.
Mobile no [protected], [protected]
Email id: mohd. [protected]@gmail.com

[protected]@yahoo.com

I have an water connection in the name of "sharma, jitender" address -
27/69, g. Fgali no 8,
Vishwas nagar,
Shahdara - 110032
With kno no - [protected]
First of all please notice i am paying my water dues consistently on month to month basis but on nov.2016 i got a bill amount of 6262 although in a whole month i had paid my billing amount which is showing in your bill in paid month bill colum :-

Please take a note as i am a renter of this said connection since july 2014 and paid the water amount 1198 rs on 14.07.015 due to no water bill received on my address and after then the bill i have received is 0 rs, amount and in 2016 year as you see the detail also total 5 times i have received my bill and the same i have paid to delhi jal board consistently basis but i have surprised and shocked when on nov.2016 i have received a bill of amount 6226 and after the customer care inquiry i came to know that the bill reading is wrongly noted by the reading noted.
Now the question is - can a person take 5 times wrong bill and generate the same on the system else the authority person doing some wrong activity on my bill.
Some of logical fact based on your generated bill is as under :-
1}
Bill id bill from date bill to date no. Of days amount (Rs) units
[protected] 21-jul-14 13-may-15 296 1198 72

In a whole year i have consumed only 72 units only and paid the same on[protected].
2}
Bill id bill from date bill to date no. Of days amount (Rs) units
[protected] 05-nov-15 16-jan-16 72 -215 38
[protected] 13-may-15 05-nov-15 176 -215 108

The said bill detail is showing that no payment dues is due on me.
3}
Bill id bill from date bill to date no. Of days amount (Rs) units
[protected] 20-nov-16 14-jan-17 55 6262 32

Surprisingly received a huge amount of bill which is 7111.

My humble request you to please see the case and provide the correct bill only if it is belong to past then please take a strict action against the meter reading person that how he took wrong bill detail and pass to authority because due to this i am liable to pay such a huge amount.
Request you to please cross check and provide me the justice.

Hi sir
We have not received our water bill for few months and now all of a sudden we have received message online that our due amount is 5180. We are shocked now.
How come such a big amount has come all of a sudden though we have not received any paperwork bills.

I am sure this bill is incorrect. Please check and let us know.

Please reply.

Thanks
Michael bedi
Q 222 dilshad garden

Dear sir,
My k. No.[protected]
Category - cat1 domestic use
Name - smt. Rekha wife of bijender
Address-a1/118, hastsal road, uttam nagar, new delhi-110059
Mob.[protected]

Sir,
Still i have received bill with the old name of "smt. Krishna devi"
Although i have already submited mutation fee with all documents in "december-2014' at paschmim vihar office but still now i have received...

Dear sir,
I have received a message for door locked four times but we are available 24/7 at home, last two years i have not received any bill from djb. Although i have paid bill online everytime,
I think there are some mistake feed in address by djb clerical staff, my correct address is...
New k. No.[protected]
Meter no. M[protected]
Domestic category
Name - rekha
Wife of shri bijender tyagi
G1/4 uttam nagar, new delhi-110059, near metro pillar no.677 near bank of india
Mob.[protected], [protected]

I have already submited my address proof and id but incorrectly feed my address by djb staff its shown"g14 uttam nagar"
Plz correct it and send my bill on time at my premisses.

Rekha

Please provide information that sever charges i have to pay every month or once in a year because last time i have also paid this and i find this month my water bills also shows sever charges what is this my kno no, [protected] if water bill comes upto 7000 then what is difference between electricity and water bill please tell me about this.

Regards

Dear sir
This is my k. No.[protected]. My water bill ma meter lock show kiya hua hai jabki mera water meter running ma hai aur usma 283 reading bhi hai. Maine apne meter reader sa bill ka bara ma baat kari to wo khata hai clerical mistake hai next bill ma thik ho jayagi. Jab mera meter running ma hai to mera bill galat kyo bana hai. Is par aap action jarror kare. Taki mera actual bill ban jaya aur mujhe aaga sa purshani na ho saka. Mera pass reading ki photo bhi hai.
Thank you
Best regard
Rahul jain
1/6880 gali no.5
East rohtas nager shahdara
Delhi.32
#[protected]

Dear sir with reference to kno [protected] in the name of suraj mani nautiyal which was installed in 1989-90 i would like to put forth the sequence of events that the kno is domestic and was billed accordingly up to 2009 as domestic a category.in 2010 the category was suddenly changed to c-1 and in 2012 category 1a and there after category ii which we don't know from which date. This has been done without any information and justification. We were regularly paying the bill although we have several time visited the office that why our water bill is coming more. We were told that it is semi commercial. We made a written complaint that there is no commercial activity on the water connection and it is solely for domestic use. The department took a survey and confirmed it and changed the category.in the month of may 2017. We have written to the department to please re fund or adjust the extra billing billed and paid by us. We have not paid the bill for want of rectification for extra billing which was of the previous category, since few month. Instead of rectification department has issued a disconnection notice for which this complaint is being forwarded for your honour to issue directive to the concerned department to rectify the wrong billing an either refund the money or adjust in future bill and withdraw the disconnection notice immediately till the issue is sorted out. We expect that justice will be done to us and refund will be given for the wrong billing. Regards anita naudiyal

I'm the resident of a-94, gulab bagh, uttam nagar, delhi-59

The family on the top floor, keep their motor for groundwater on for a long time even after the tank get full. It happens 20 days in a month. Even after complaining to the owner daily, nothing fruitful. All the neighborhood is distressed to see this kind of wastage. Kindly look into the matter please.

Sir,
No meter reading was taken.in 2016 our bill was 700-1200 for tow months. But now our consumption never go beyond request you to suitable action is to be taken against the irresponsible staff for harassing the consumers by issuing wrong bills.
Last bill was 2200
Current month sep bill is 3200 our usage was very low.

K no-[protected]

Thanks & regards

Ashish verma
Mobile-[protected]

Sir,
No meter reading was taken from 27 dec 2016 to 22 jul 2017 and the consumption for the whole period (204 days-74 units) billed in a single cycle (28 may-17 to 22 jul 17) for 55 days and charged rs.2554/-. Our consumption never go beyond 18 kl/pm. Request to issue a fresh bill for 204 days, instead of 55 days. Suitable action is to be taken against the irresponsible staff for harassing the consumers by issuing wrong bills.

Thanks

For gopal krishan
Q-449, dilshad garden
[protected]
[protected]@gmail.com

Dear concerned

I am the resident of school block, shakarpur, east delhi-110092. Yesterday (I. E. On 21st september, 2017) our area was being supplied with dirty and smelly water which was not at all suitable for even bathing, and nobody can even think about drinking it. We were drinking boiled ro water whole day, and, we assume that the water was totally coming from the sewage pipe line. Supply of such water is frequent in our area and we are helpless to consume it anyhow as we don't have any option or any other source of water supply. We really fear for our's family health as we all are prone to water born deceases.

This matter is serious and kindly consider it on priority basis. The sewage pipelines are very old and suffering from wear and tear. Their immediate replacement is needed alongwith their further maintenance.

In hope of an early action.

Thanking you in anticipation

Thanks & regards

Shefali shukla
Resident of shakarpur, school block,
Delhi-110092

There is no water supply in the area since 10 days. As we have commercial shop. We have complaind on 1916 (Complaint no[protected] but no supply
Till today[protected].
Our shop timing is 10 am to 7 pm. Generally we fill the water in evening hours only. You are requested to kindly check and supply us water.

Ravinder kapur-[protected],
W-220, mayapuri phase-2, new delhi-64

The delhi jal board does not supplies any water tanker even after the booking is done. Its been 10 days i booked a tanker, my booking no. Is 3484 which was booked on 18th september 2017 but tanker is not yet provided. The workers say that we cannot send the tanker. I booked it last month too, but the same thing happened. As there is a shortage of water supply in village rangpuri i highly request to please take action as soon as possible. I regularly pay my water bills and expect water supply in return.

I am resident of o block vani vihar, geeta enclave, uttam nagar-110059.

We would like to raise the complaint that we are facing trouble in mcd water supply, as the quality of mcd water supply is not good.

Our area is suffering from highly dirty and smelly water from past 4weeks which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. Secondly, we are getting mcd water supply in alternate days only due to this reason, there are so many problems happening.

Please look into this matter and we will be appreciate if you could solve our problems on urgent basis.

Thanks & regards'
Bhawna kumari

We in jagriti enclave are either receiving contempted water or non supply by djb.
In march 17 several places digged by djb to find out the fault.
Even after 6 month complaint is not resolved either side. Apart from this now the holes digged not filled today.

Now we came to know to satisfy some persons they have diverted the pressure.

Sos
As our great work team of djb has made our life miserable.

Sir, please refer to our water meter no. K. No. [protected] in the name of gurmeet singh (Kindly update my salute as its mr. Instead of mrs.). Further refer to my water bill no.[protected] dated 18.9.2017 for 2744.01. We are very surprised to see this high bill as you can check our records for last two year for every 60 days our appox bill is under 1200 and we paid it regularly. Hence we request you to look into the mater and check why it is so high even there is no outstanding and consumption of water is same as in past. Moreover in order to avoid disconnection, i have paid this excess bill of 2744.01 vide receipt no. Jhmp[protected] dated 21.09.2017. Hope to get the refund or adjustment for excess bill paid. Thanks & regards gurmeet singh

Sir,
I am a r/o. A-6, dda phase-ii, katwaria sarai, new delhi-110030. The main server line has been blocked and due to this our residence line has been blocked. Kindly do the neeful at the earliest. I have complained earliest and my reference no,. 0406 dated 20/09/2017. I shall be grateful if you could kindly do the neddful at the earliest and oblige.

Karthik

I angoori devi w/o late sh. Yashodhar singh r/o f-334, lado sarai, new delhi-110030 have water connection kno:[protected] receiving average bills of my water connection without water came to my house...
When i had installed a water meter on my kno :[protected] by your officials long time back then why i am receiving average bill.

I have told/ made complaints of not coming water in my tap to your officials many times who came to check / taking meter reading. But no action has been taken in this regard.

I again requesting you to kindly wave off 100% of my water bill till date and look into the matter and do the needful.

Thanking you,

Smt. Angoori devi
F-334, lado sarai