Delhi Jal Board Complaints & Reviews

Dear sir
This is my k. No.[protected]. My water bill ma meter lock show kiya hua hai jabki mera water meter running ma hai aur usma 283 reading bhi hai. Maine apne meter reader sa bill ka bara ma baat kari to wo khata hai clerical mistake hai next bill ma thik ho jayagi. Jab mera meter running ma hai to mera bill galat kyo bana hai. Is par aap action jarror kare. Taki mera actual bill ban jaya aur mujhe aaga sa purshani na ho saka. Mera pass reading ki photo bhi hai.
Thank you
Best regard
Rahul jain
1/6880 gali no.5
East rohtas nager shahdara
Delhi.32
#[protected]

Dear sir with reference to kno [protected] in the name of suraj mani nautiyal which was installed in 1989-90 i would like to put forth the sequence of events that the kno is domestic and was billed accordingly up to 2009 as domestic a category.in 2010 the category was suddenly changed to c-1 and in 2012 category 1a and there after category ii which we don't know from which date. This has been done without any information and justification. We were regularly paying the bill although we have several time visited the office that why our water bill is coming more. We were told that it is semi commercial. We made a written complaint that there is no commercial activity on the water connection and it is solely for domestic use. The department took a survey and confirmed it and changed the category.in the month of may 2017. We have written to the department to please re fund or adjust the extra billing billed and paid by us. We have not paid the bill for want of rectification for extra billing which was of the previous category, since few month. Instead of rectification department has issued a disconnection notice for which this complaint is being forwarded for your honour to issue directive to the concerned department to rectify the wrong billing an either refund the money or adjust in future bill and withdraw the disconnection notice immediately till the issue is sorted out. We expect that justice will be done to us and refund will be given for the wrong billing. Regards anita naudiyal

I'm the resident of a-94, gulab bagh, uttam nagar, delhi-59

The family on the top floor, keep their motor for groundwater on for a long time even after the tank get full. It happens 20 days in a month. Even after complaining to the owner daily, nothing fruitful. All the neighborhood is distressed to see this kind of wastage. Kindly look into the matter please.

Sir,
No meter reading was taken.in 2016 our bill was 700-1200 for tow months. But now our consumption never go beyond request you to suitable action is to be taken against the irresponsible staff for harassing the consumers by issuing wrong bills.
Last bill was 2200
Current month sep bill is 3200 our usage was very low.

K no-[protected]

Thanks & regards

Ashish verma
Mobile-[protected]

Sir,
No meter reading was taken from 27 dec 2016 to 22 jul 2017 and the consumption for the whole period (204 days-74 units) billed in a single cycle (28 may-17 to 22 jul 17) for 55 days and charged rs.2554/-. Our consumption never go beyond 18 kl/pm. Request to issue a fresh bill for 204 days, instead of 55 days. Suitable action is to be taken against the irresponsible staff for harassing the consumers by issuing wrong bills.

Thanks

For gopal krishan
Q-449, dilshad garden
[protected]
[protected]@gmail.com

Dear concerned

I am the resident of school block, shakarpur, east delhi-110092. Yesterday (I. E. On 21st september, 2017) our area was being supplied with dirty and smelly water which was not at all suitable for even bathing, and nobody can even think about drinking it. We were drinking boiled ro water whole day, and, we assume that the water was totally coming from the sewage pipe line. Supply of such water is frequent in our area and we are helpless to consume it anyhow as we don't have any option or any other source of water supply. We really fear for our's family health as we all are prone to water born deceases.

This matter is serious and kindly consider it on priority basis. The sewage pipelines are very old and suffering from wear and tear. Their immediate replacement is needed alongwith their further maintenance.

In hope of an early action.

Thanking you in anticipation

Thanks & regards

Shefali shukla
Resident of shakarpur, school block,
Delhi-110092

There is no water supply in the area since 10 days. As we have commercial shop. We have complaind on 1916 (Complaint no[protected] but no supply
Till today[protected].
Our shop timing is 10 am to 7 pm. Generally we fill the water in evening hours only. You are requested to kindly check and supply us water.

Ravinder kapur-[protected],
W-220, mayapuri phase-2, new delhi-64

The delhi jal board does not supplies any water tanker even after the booking is done. Its been 10 days i booked a tanker, my booking no. Is 3484 which was booked on 18th september 2017 but tanker is not yet provided. The workers say that we cannot send the tanker. I booked it last month too, but the same thing happened. As there is a shortage of water supply in village rangpuri i highly request to please take action as soon as possible. I regularly pay my water bills and expect water supply in return.

I am resident of o block vani vihar, geeta enclave, uttam nagar-110059.

We would like to raise the complaint that we are facing trouble in mcd water supply, as the quality of mcd water supply is not good.

Our area is suffering from highly dirty and smelly water from past 4weeks which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. Secondly, we are getting mcd water supply in alternate days only due to this reason, there are so many problems happening.

Please look into this matter and we will be appreciate if you could solve our problems on urgent basis.

Thanks & regards'
Bhawna kumari

We in jagriti enclave are either receiving contempted water or non supply by djb.
In march 17 several places digged by djb to find out the fault.
Even after 6 month complaint is not resolved either side. Apart from this now the holes digged not filled today.

Now we came to know to satisfy some persons they have diverted the pressure.

Sos
As our great work team of djb has made our life miserable.

Sir, please refer to our water meter no. K. No. [protected] in the name of gurmeet singh (Kindly update my salute as its mr. Instead of mrs.). Further refer to my water bill no.[protected] dated 18.9.2017 for 2744.01. We are very surprised to see this high bill as you can check our records for last two year for every 60 days our appox bill is under 1200 and we paid it regularly. Hence we request you to look into the mater and check why it is so high even there is no outstanding and consumption of water is same as in past. Moreover in order to avoid disconnection, i have paid this excess bill of 2744.01 vide receipt no. Jhmp[protected] dated 21.09.2017. Hope to get the refund or adjustment for excess bill paid. Thanks & regards gurmeet singh

Sir,
I am a r/o. A-6, dda phase-ii, katwaria sarai, new delhi-110030. The main server line has been blocked and due to this our residence line has been blocked. Kindly do the neeful at the earliest. I have complained earliest and my reference no,. 0406 dated 20/09/2017. I shall be grateful if you could kindly do the neddful at the earliest and oblige.

Karthik

I angoori devi w/o late sh. Yashodhar singh r/o f-334, lado sarai, new delhi-110030 have water connection kno:[protected] receiving average bills of my water connection without water came to my house...
When i had installed a water meter on my kno :[protected] by your officials long time back then why i am receiving average bill.

I have told/ made complaints of not coming water in my tap to your officials many times who came to check / taking meter reading. But no action has been taken in this regard.

I again requesting you to kindly wave off 100% of my water bill till date and look into the matter and do the needful.

Thanking you,

Smt. Angoori devi
F-334, lado sarai

Dear sir i am living at 9562/74 c gaushala baradari kishan ganj delhi 6. A person named mahesh chand want to plant an automatic injection molding for commercial use in residencial street which is not more than 4 feet width. Today he is drilling for submersible for the automatic injection molding machine and the ground water will suck for the machine. If the machine will installed the life of the other person will be like a hell.
With the submersible the ground water will suck on a high ratio.
You are kindly requested to help us on priority basis and disconnect that submersible with a huge panalty.
Thanks n regards
Vipin

With respect i am to say that i am consumer of delhi jal board, narela, kno no.[protected] and my meter no. Is 152054. I may paying all the bills time to time. No bill is pending on my address from march 2013 to september 2017.

But is saying with regretfully that an another unknown bill kno. [protected] is sending by delhi jal board, narela on my address from last years.

I have only single water connection in my 50 yards house and have no another property in narela. Kindly stop the bill kno:[protected] at my address.

Kamlesh w/o shri ravi dutt, 75/a ravidass nagar, narela, delhi-40 mobile no. ([protected]) (Kno: no. [protected])

My name is vivek nandan. I live in sadh nagar -2, gali no 41, as the water level is low half of the street not getting water supply from last 4 days. Because of water pipeline connection low level to high level as inside half street pipeline is on a high so whenever water supply is low then half of the street not getting water. I hope you will solve this issue immediately as it required. Thank you.

My consumer no is [protected]. I am getting wrong/ average since bill last 4 months as meter is stopped however it's working fine. Djb technician checked the meter in my presence and told it's working howwever i got reply to complain in djb complaint section as meter is doubtful and till date i have no information regarding my complaint. This is really bad on djb part. Kindly help in resolution.

Hno309 divya jyoti apartments rohini sector 19. Ph no[protected].

We are resident of house no.132, ambedkar gali, sarai pipal thala, delhi-110033 facing acute problem of sewerage blockage and over flowing of dirty water and mud from the two sewers. We were requesting the authorities to replace the old sewer pipe lines for two sewers only since so many years. The subjected two sewers are located in the dead end of the closed street near house no. 130, 131, 132, 133, 134, 135, 136. The residents are compelled to live in the dirty atmosphere and prone to the diseases.
Therefore, you are requested to look into the matter and arrange to replace the narrow pipe line of the two sewers and also increase the level of last sewers to avoid back pressure of other sewers.
Thanks,
Prem singh
[protected]
H. No.132, sarai pipal thala, delhi-110033

My earlier complaints [protected] and 1694127 for inflated bill received for the period august 2015 to may 2017 (Bill no.[protected] is still to be answered by djb. We have already made payment of approx. Rs.28502 /- out of the total amount of approx. Rs.48107/-. Upon a written complaint to djb revenue officer mr. Ram nivas, meter testing was done and the djb has confirmed that meter is working fine. Meter is functioning ok is also confirmed by bill received for june 2017 which is rs.536/-. (Bill no.[protected]

The above particulars obviously show that djb has not visited my premises to take the actual meter reading. I did not received any bill during aug 2015 to may 2017, rather i on my own made an advance payment of approx. Rs.6300/- in aug 2016. They have made some arbitary calculation and sent the bill for aug 2015 to may 2017 (Bill no.[protected].

Djb needs to show me on what bast charged approx. Rs.2300/- per month for bill no.[protected] while it charges rs.536 for the bill no.[protected]. Djb needs to correct the remaining amount and send me the correct amount so that payment can be made as they have confirmed meter to be working fine and the same meter cannot generate meter reading which amounts to rs.2300/- per month and then next month comes back normal monthly figure of rs.536/-. Djb needs to ensure their staff visits the home to take correct reading and hence gives proper bill and not harass the cunsumer.

Again to reiterate, we will not make further payyynt unless and until djb corrects the bill.

मैं छत्तरपुर दुर्गा आश्रम में रहता हूँ, यहां पर सभी जगह सोनिया विहार का पानी आ ता है। परन्तु हमारे मकान की लाइन में पानी बिलकुल नहीं आता है। हमारा मकान ठाकुर प्रोविजन स्टोर की दुकान से सीधे जो रास्ता पीछे सुमन कालोनी को मिलाता है, में है, यहाँ पर 10-12 मकानों में सोनिया विहार का पानी बिल्कुल नही आ ता है। हम समय पर पानी का बिल जमा कर रहे हैं। हमारा K No.[protected] आपसे विन्रम निवेदन है कि हमारी समस्या का निदान करने की कृपा करें, और पानी का प्रेसर बढ़ाने की कृपा करें, जिससे हमारे घरों में सोनिया विहार का पानी आ सके। धन्यवाद🌹🌹