Delhi Jal Board Complaints & Reviews

To,

The executive engineer
Mandawali
Delhi jal board,

Subject: contaminated water supply – stinky, burning sensation in hands after using it.

Sir,
I am writing this letter to inform you about the drastic conditions in which the residents of west vinod nagar, mandawali are knowingly or unknowingly forced live with. Water, which is the basic need of survival for any human being is not coming in its appropriate form i. E, clean and filtered. Here timings for water supply are generally two hours in the morning and two hours in the evening and the moment the time gets over within 2-3 minutes stinky water starts coming from the taps instead of being stopped from the source of supply. The entire slot of water that’s collected in tanks gets contaminated with stinky and smelly water. Most of the times even during the supply timings stinky water comes with smell as well as soil with it and the water is such that even domestic water purifier is not able to clean it properly, in that case if it does not smell it tastes like sewage water. So in any condition one cannot drink it or serve it to children. I have a 5 year old son and i cannot bear giving this water to my son and i think no one can do it either.in a fresh incidence, i have also experienced burning sensation in my hands after using this stinky water. I request you to please help resolve this issue as this condition of water supply has become common here. Hoping for your early response.
With due regards,
Kanchan joshi
C-32, street no. 6
West vinod nagar

Respected sir/madam,

Delhi jal board's contract employee who got his job with the influence of ex congress mcd councellor mrs. Premlata,
He have not cleared any test/interview and before getting this job he was running an illegal milk dairy in residential area.
And still continuing the same.
I would like to bring your kind attention towards delhi jal board contract employee's illegal activity in our area.
He owns an illegal dairy in residential area and keep their eight to ten buffalows in a very congested room in his house ground floor.

He is making illegal use of delhi jal board's tube well behind his house for his cattle daily use.
Few month back a video was also submitted of him giving bath to buffalows on road.

Whole waste is just drained away on the road or sewer and whole road gets choacked with dirt and mud.
Due to this, locality sewer lines are blocked and very untidy area near dairy and very bad smell presents in the air around his house.
Also during day time he usually tie his pets on the main road hampering movements of vehicles and also effect cleanliness of the road, please look into this matter. Since its really very difficult to live in such a unhygenic condition.

All this illegal activity is being done under an ex congress mcd councillor, who helped him to get this job.
She handed over the tubewell room keys to him and he make illegal use of that showing his power as he is j. E.in delhi jal board and he is the only boss.

He have not cleared any test or interview. Ex mcd councellor helped him to get the job and now he is misusing his post.
Few days back he said after congress councellor got defeated in election, that now he will see everyone here how they get proper water supply.

Requested to take the matter on priority basis.

Your prompt action will highly be appreciated.

Delhi jal board contract employee's details:
Name: gaurav choudhary
S/o : bhim choudhary
Area of posting: dusghara, todapur, naraina. (He is posted contract je in his birth place)
Address: wz - 163, dusghara, new delhi-110012

Thanking you.

My name is anuj deep varshney i put up in rohini sector 24 pocket 18 delhi 110085
I would like to inform tha authority of delhi jal board that there is no water supply in area. As motioned above and i would also like to inform about less water supply.. People are suffering a lot.

Kindly please resolve over problem of less water supply

Thank you

To, date : / /

Delhi jal board
Varunalaya phase ii, karol bagh
New delhi-110005

Subject: wrong meter reading
Ref: new k no. [protected]

Dear sir/madam,

With reference to the above given k no.[protected] i would like to inform you that meter reading is not calculated correctly in my bill. Till 25/02/2017 meter reading was 421. Since 25/02/2017 nobody came to note my water meter reading. 2-3 months back one person had come to note the meter reading but he was demanding to give money to him to note meter reading. Since then nobody has come to note meter reading. I had never received any bills from the last 7 months. I got my bill for till 04-september-2017 but is calculated on stp basis and bill amount is rs. 2537/- which is not correct.
We are just 2 senior person are living here and not using any water tank also so how it is calculated 2537 on stp basis from 14/07/2017 to 04/09/2017. On 25/02/2017 my water meter reading was 421 and on 21/09/2017 meter reading was 487. As per delhi government rules 20kl water free in a month so i am not eligible for water charges cause 2 people can not use above 20kl water without having any water tank in a month.

Therefore i request you to please correct the invoice as per meter reading.

Thanking you.

Sincerely,

Munna lal
Address: 4882, pahar ganj
New delhi-110055
Mobile - [protected]... [protected]

Title: Highly Contaminated water at West Mukherjee Nagar, West Parmanand Colony and Dhakka Colony since last 35days

Since last 35 days we residents of West Mukherjee Nagar are being receiving sewer contaminated water, which is extremely smelly and filled with dirt and other particles. And yes it comes in different shades and colors, the water supplied through DJB's pipeline.

I have made complaints via 1916 complaint no 0171 dated 08/10/2017 and through pgms.delhi.gov.in with grievance number [protected] dated 08/10/2017, [protected] and 20176805 dated 25/10/2017 to DJB and PWD respectively. I have personally communicated with Mr Sanjeev Verma JE, , Mr Harish Chand, EE, , Mr R K Singhal, SE of DJB, and area's MLA Mr Pankaj Pushkar many times to sensitize on the issue. I have been communicating the problem via mail right from bottom to CEO of DJB, MLA, Dy CM, CM, CVC and LG among others. But there have been no resolution. CEO forwards the mail blankly to Member(WS) and he forwards it to CE-North. LG forwards it to DJB Nodal officer, Dy CM forwards it to CEO and at one time to CM. Finally in the 'Action Taken Report' in the pgms site against the grievance number [protected], EE has written facts some of which are untrue and misguiding. Anyways, the thing is he has signed it off saying PWD isn't allowing work so now the onus lies on them.
You can clearly see how everybody here is trying to escape from their work and passing the work from one hand to the other. And who is suffering???? Definitely not them. It would have been resolved the next day if that had been the situation.

Delhi Jal Boards website says complaints logged through any means of the ones they have listed out will be resolved tentatively 24hrs. It's been more than 450hrs!!! This is 1875% more time than they have said. Around 5000 people are affected with this. The water has become a major health hazard and what is the concerned officials doing! It has now become like a time bomb, waiting to explode any moment. What is the government doing?

This problem I have come to know is pertaining in West Mukherjee Nagar, West Parmanand Colony and Dhakka Colony. I request everyone who is affected to please go to pgms.delhi.gov.in and register as many complaints as possible. Please join the Whatsapp group https://chat.whatsapp.com/AoQn9jyu1eA70GBrSqQiRk. It's not just on receiving contaminated water since 35days, but the callous and insensitive attitude of the DJB, PWD, and other government officials towards the general public. We need to take charge and get things done.

This place where we live, is our home and it will be a shame if we can't do as much as raise our voices to make its problems fall on the seemingly deaf ears. Please see the Whatsapp group as a platform to come together and discuss and coordinate. Execution has to be on ground. Request all living in these affected regions to join.

Change is in your hands, this is just a call for it.

Attached: A sample of water being supplied

Hi
I am a resident of 46, ground floor kailash hills. Every night liters and liters of water is wasted by one of the residents staying above us. This is a EVERY NIGHT thing. I think they forget to turn the motor off after they have put it on. So much water is wasted every night because of somebody's negligence. Please look into this matter asap!

Sir
This is to inform you that we are the residents of d-1 to d-9 block, lalita block, shastri nagar delhi-110052.
The water supplied in our locality is of very bad quality and twice in every week the sewer waterms supplied; and causing serious health issues.
Inspired of our several requests, applications and complaints no appropriate action has been taken by the authorities.
We are facing serious health issues due to bad quality of water supply like jaundice, skin problems etc.
This is very shocking that sewage quality water comes in the area like lalita block, shastri nagar.
I request the concerned authorities to appropriate action as soon as possible.
Sachin gupta
[protected]
D-9 lalita block
Shastri nagar delhi-110052

This is inform you that we are residences in street no. 5, house no. 3107/26 to 3107/37 to suffering lot of problem about damaged of our water pipe line which is effected by sever pipelines and result we are getting waste drinking water every day and also not getting sufficient water last 4-5 years.

So i request your good self to look in to the matter at your earliest possible and safe our health from waste drinking water

I am a resident of we block, rama park road, mohan garden, new delhi -110059, backside of sanjeevani public school. For last couple of weeks, sewer line connected to our colony is complelty choaked and the matter has been brought into notice of the concerned departments as well. Due to the choaking of the sewers, drain water is overflowing on the reads and it has become very difficult to even walk around and causing a bad smell. We are also afraid a lot of epidemic can take place. So, we request you toask the concerned authorities to take action immediately.

Dear sir / madam,

This is to inform you that water quality in lajpat nagar 1 d block is very poor.

The quality of water has been deteriorating since past 7 months and now it is causing skin infections regularly to most of the residents.

Request you to resolve this issue as soon as possible as it is causing a lot of trouble.

It is really shocking that the delhi jal board is unable to provide good quality water at even a locality like lajpat nagar.

Respected sir / madam,

I am retired army officer and residing at b-39, block-b, moti nagar, new delhi-110015. Also i am running a govt. Registered nursing home at mentioned address. This is my 5th reminder for the depleted / broken sewage line behind my lane, as i had already stated that these lines are very old (Almost 50 years old) and broken sewage junction along with broken sewage pipes keep receding sewage water into soil, due to which i am facing constant seepage of sewage water into basement of my building for the last ten years. Every time i give my complaint, staff of djb comes and superficially cleans the sewage pipes, which is not the permanent solution for the problem. I request higher authority to start the process for changing old pipeline with new wider pipes for the sewage, as in last 50 years the population density had increased many fold.

Please do the needful on urgent basis.

Thanks & regards

Major p. K. Thapar
Mobile : [protected]

Dear sir,
I just want to confirm that in delhi region borewell connection for water is valid for individuals. Because i have a doubt that in munirka dda area some individuals are using unauthorised coonection of borewell for water. You can check the connection of water at mr. Anil sachdeva, a-15-a, munirka dda flats.

Please take proper action against them.

Dear sir,

First of all thank for giving water supply in our hastsal vihary area.

But we are facing big problems due to water supplied. The water supplied to us are mostly so dirty and badly smelled which no one can drink. We are facings the problem since last 2 months.

We are continuously complaining for poor quality of drinking water to delhi jal bord customer care. No positive action is taken so far. Due to dirty water it's causing health issues on daily basis. Sewer mix drinking water is coming & it's smells very bad. Why are we compelled for sewer water to drink.

Please resolve the issue of water supply.

Regards,
Ashok kumar
C-37, hastsal vihar,
Uttam nagar, new delhi-110059
+91 [protected]

My wife has been requesting for a tanker for the past 5 days as we have had no water.

The call centre gave a name of one joginder ji and he gave another name. Both do not pick up their phones and we have no clue as to whom to approach. It is festival time and without water we are feeling very frustrated. The other person whom we called disconnected his phone while talking.

Is any one listening.

Rajesh kapur [protected].
D 32 second floor saket. N d 110017

To : cm / dy cm / ceo... Pl treat this as most urgent

Please refer my earlier complaint no.[protected] dated 23/02/17, which probably has been deleted from your site without taking any appropriate action. You are requested to kindly arrange to retrieve my grievance/complaint and send me your written reply per return. Also take to task the concerned person (S) who has deleted the same from site and is un-retrievable.

Otherwise i shall go to consumer forum / court to seek reply from the cm / dy cm / ceo revenue etc.

Treat this as most urgent and arrange to avoid sending me unwarranted bills for payment.

Sukhdev raj sachdeva - [protected]
Above complaint submitted on delhi govt site on 19/08/17
Inline image 1

Dera

We our problem is not resolved even after so many complaints made by us on telephone. We are facing big problems due to water supplyed by djb. We are receiving only 2 or 3 days water supply in a week and the water supplied to us are mostly so dirty and badly smelled which no one can drink. We are facings the problwm since when we came on rent in d 151 d block avantik, sector 1 rohini, delhi-110085 (Since last 6 months) we are also paying mony for water to our home owner. Please resolve our problem very soon because water is life.

Sir, this is for your kind information that we live in dda flats madangir, dr. Ambedkar nagar, new delhi-110062.
On our opposite there was tremendous supply.
We have severe shortage of water supply in our locality from last 2 days. Due to which we are unable to do all daily works. Please do the needful as soon as possible to rectify our problem of water supply in our locality. Thanking you, yours truly.
Gallino.15, house no412, dda falts, madangir.

Dheeraj
[protected]
[protected]@gmail.com

Sir
It is requested that the water supply of my block 25 trilokluri is in very bad condition. From last two week water supply coming with huge smelly and from last two days the water supply is totally closed due to unknown reasons.
Please solve immediately this problem now and help to all effective families.
We shall be highly obliged to you

Date. Satish kumar
16 october 17. 25/129
Trilokluri delhi - 91
16 october 2017

We are facing a problem related to dirty water & we are continuously complaining for poor quality of drinking water to delhi jal bord customer care. No positive action is taken so far. Due to dirty water it's causing health issues on daily basis. Sewer mix drinking water is coming & it's smells very bad. Why are we compelled for sewer water to drink. Pls solve our problem as soon as possible it's really hard to drink dirty water.

Regards
Geeta rawat
Shastri nagar
Delhi 110052

Dear concern,

People are doing illigle boring in my neighhood. Actually they have done it. They bribed police for the illigle action. Now they are using this as there business.
Kindly stop this activity. Make them follow the rules and regulation.
Area is yamuna vihar west ghonda k block, street no. 3. Total 10 connections in gali.

I hope you will take necceary action.
I will not have to do much hard work to stop this illigle activity.

With regards.