Delhi Jal Board Complaints & Reviews

My k. No. Is [protected] address 43, narmada apartments, alaknanda, new delhi - 110019.

We received a very very high bill, bill no[protected], for 2 years from 4th aug 2015 to 30th may 2017 of amount rs.48107. Hence for a total period of 21 months and usage of 1189 units, the bill received averages to approximately rs.2300 per month which is more than 4 times of the normal. Strangely we did not received any bill during these 2 years.

Earlier complaint lodged with djb in this respect was [protected] for which no proper response was given. Meanwhile we have paid rs.28502 to the djb during 1st week of july and deposited the meter to djb for getting the meter checked sometime a month back (1st week of august). The meter testing report is still awaited from the djb though it is already one month since the meter was deposited for testing.

In the meantime we received bill for june 2017 (Bill no.[protected] which has been billed properly for rs.536/- and 25 units. Hence it is very clear that no body from djb visited the house to take proper reading during those 2 years and have sent a bill on generic basis.

This needs to be investigated thoroughly for the lapses on part of djb / erring officials on charging such an inflated bill and we must be provided with revised bill with proper reading / units consumption basis regular consumption as per previous bills.

In no case we will be paying further amount to the djb.

To
The hon’ble chief minister
C/o delhi jal board
Delhi secretariat,
New delhi.

Ref: new k. No. [protected] in the name o[censored]ma kant tiwari bill dated 31.07.2017

Dear sir,

We have deposited my last bill received in 2014 from delhi jal board, but due to water problem, i have shifted to nearby area and locked this premises.

When new pipe line laid, i have request to shift from old line to new line. But within a week shifting from old line to new water line i got very huge bill of rs. 12, 426/- for the period i have not got water, my room was locked since 2014 (Due to water problem).

I have requested to amend this bill and send me new revised bill for this new water line connection. I am enclosing photo of meter reading & copy of meter installation form and bill received - for your consideration.

Sir, i request your kindself to please instruct the concerned authority to send me bill for this new water connection, not for the period i have got no water.

If they are not ready to amend the bill, then instruct the authority to disconnect my water connection as these authority are sending fake & assuming bills under the bill basis – policy average bill.

Yours faithfully

Uma kant tiwari
S/o sh. M. M. Tiwari
Plot no. 6a, block-a,
Vipin garden,
New delhi – 110 059.
Mob. [protected]

I am residence of c-30, radhey puri, delhi - 51. Today water meter reading team came duly headed by mr. Pandey [protected], i was just out of my house for short span and he was taking reading in my next door c-29, radhey puri then i requested him a lot but even after that he had not considered my request and refused to take the meter and asked me to come with meter reading after the receipt of bill in their office at shiv puri, delhi-51.
I am very much upset with the kind of reply from your employee. Please look into the matter and resolve the same at the earliest.

This is to inform you that i had complained to djb regarding the sewer lines overflowing in panchsheel vihar b block area in malviya nagar. It has been more than 4 days now and no action has been taken until now. Sewer lines in my area are completely blocked and all the dirty sewer water is overflowing into the roads, shops and buildings. It is impossible to walk in the roads. Mosquitoes are breeding in large numbers giving rise to diseases and illness. Would appreciate if someone looks into this issue asap.

My k. No is [protected] in the name of sunita bansal, r/o a-393, sarita vihar, new delhi-76. My issue is that i m not receiving water bill from last two years n on continuous complaint to the meter reading boy i always get the answer that ur bill is going in minus as now water bills r reduced by mr. Arvind kejriwal but yesterday when i went to nearby djb office they gave me a bill of rs.20, 000/-. Now what can be done as we can't afford to pay 20, 000/- in one go.
Kindly take some action n give us a waver as mistake was done by ur end.

Dear sir / madam
The residents of panchsheel vihar, near malviya nagar are forced to live in the hell for last 3 months... Due to water clogging and seavage outflow again and again due to blockage of old seaver line and non operstional of new line... During last three months it was due to repeated digging of roads for a good purpose but for last 3 weaks due to just negligence and non handeling of rain water and seavage lines... Plz take care of... Vihay kumar... Resident at panchsheel vihar... Die heart supporter of aap and delhi govt...
M# [protected] [protected]@gmail.com

Respected sir/madam

I am one of the resident of patpar ganj which comes under the mayur vihar area. Our resident is suffering from highly dirty and smelly water from past three week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some dead bodies. Please help us in this matter since it becoming a serious issue and already made some persons hospitalised.
We hope that our government will take some strict action in this matter so that we can proudly say that we are delhities

Yours truely,
Ritik prajapati
Resident of india (Patpar ganj delhi 91 mayur vihar ph 1)

There is no water supply in our building as well as some more buildings... We get water one day and that is at ridiculous time that is after 2:30 am n then not receiving 4-5 days... Then one day we receive n then again 10 days no water supply... Daily we awake whole night... On d hope that water will come
The line man is saying there is blockage in d severe... But if there is a blockage... How it will come once in a while

I am a resident of madan park, east punjabi bagh, delhi-110026
We are getting filthy water in our taps since last 10 days.

The water is completely contaminated and contains particles which is not safe for use in any purpose. Without clean water, no household task is completed.

We are suffering a lot due to this.

Kindly resolve on urgent basis.

Reference to the new k no: [protected], it is to inform you that i have received a delhi jal board water consumption bill of rs. 3, 509 dated 03-sep-2017. The consumption for the period 23-may-2017 to 25-july-2017 i. E. 63 days is 27 units only. Earlier the bill dated 29-jan-2017 to 20 feb 2017 had also reflected lower consumption (1 units for 22 days). Both the above latest consumption are very much on the higher side as can be seen from the previous consumption history where our maximum consumption had been 87 units for 177 days (29jan 17 to 25 july 2017). You are kindly requested to issue the this bill based on the average consumption...

To, Date: 05/09/2017
Respective Officer,
Indian Consumer forum, Delhi. Sir/mam,

SUBJECT: Complaint regarding dirty and smelly water coming in our area chauhan bangar, new seelampur, Delhi-110053.

I applicant Raza Ahmed s/o Habib ur Rehman resident of H.NO C-228/14 A, Street no 10, Chauhan bangar, Near Bilal masjid, New Seelampur, Delhi-110053. Dirty and smelly water is coming from many days in our area chauhan bangar and in other streets attach to it. This water cannot be used in any form. If somebody drinks that water unintentionally then his/her health may be spoil and may be died also. People are extremely in trouble due to this problem. Dirty and smelly water is coming every time continously. When this problem started then I continously giving information to respective authorities about this problem. But I didn’t get any response and water problem is not corrected. Jal board officials do visits and only inquired about the problem, but no action they take about correcting the problem. They only give assurance to us. And they don’t do anything about correcting problem. And our problem getting bitter and bitter instead of getting corrected. People are forced to drink underground (boring water) and dirty water. If any disease would spread due to this then DELHI JAL BOARD would be responsible for it. So we are compelled to do complaint. Kindly look after our problem and do correct it. I would be very grateful to you.
Your’s truly Applicant Name
Raza Ahmed Raza Ahmed s/o
Habibur rehman,
H.NO C-228/14 A.,
Street no 10, Chauhan bangar,
Near Bilal masjid, New Seelampur
Delhi-110053.
Mobile no: [protected], [protected]
Email id: mohd.[protected]@gmail.com
[protected]@yahoo.com

This complaint is regarding illegal water connections and theivery of water in delhi's aaya nagar. Nearby to arjangarh metro station.in gali no 2 there is a whole society stealing water. Every single house has 3 to 4 thousand litres water tanker. For example:- there is one apartment at the end of the gali which has 4 to 5 thousand litres tanker and one underground tanker of approximately 3000 litres. The water pump keeps on running the whole day. What this means is:-

5 x 1000=5000 litres/day + 3000 litres (In underground tanker)
Total=8000 litres (Approx.)
One month=8000 x 30= 2, 40, 000 litres in a month from one house.
Just imagine how much of the water goes unaccounted for.

This is a serious issue. Other areas of aaya nagar faces immense scarcity of water due to these incidents, the responsible authorities ignore to take action maybe due to politcal (Vote bank) reason. Please take some stringent action as soon as possible.

Regards,
Residents of aaya nagar

My name is tilak raj resident of 315 mig flat, prasad nagar, new delhi and having my kno is[protected], zone wz2 mr no 122 area a-6/rajendra nagar.
I had got the name of previous owner ie shri r. V. P. Raman mutated to my name ie tilak raj and the water bills started coming in my name also,, but after few months the water bills are reflecting again the name of previous owner.
Hence, i would request the concerned authorities of delhi jal board to correct their records and indicate henceforth, my name in the water bills instead of the previous owner.. The wrong name in the water bills is causing a great confusion and with the result, water bills don't reach me.
Thanking you,
Tilak raj
Mobile phone [protected]

Dear sir,

I'm a resident of e-455, mahavir enclave-3. New delhi.

There is a rented house e-453 near to my house. Litres of litres of water overflows everyday in the morning 5 am and huge amount of water is getting wasted everyday. I had already complaint against him earlier also.

This water is creating lots of mosquitoes and inviting the deadly dengue and malaria mosquitoes to breed here.

Please look into this matter at the earliest.

Warm regards,
Sanjay

There is no water supply in the regular pipe lines of hastsal vihar uttam nagar especially in the c block of hastsal viihar. We are suffering with a cronic shortage of water and every family of c block is spending a huge amount of money to purchase drinking water. Please do the suitable arrangements of water supply in this block and increase the pressure of the supplied water.

Sir i just want to let u know that in our area uttam nagar bal udhyan road new delhi the water coming in our area is so bad we cannot even smell that water the smell is so stinky and we are facing this problem from 2 weeks and no one came to see our problem we are facing a lot of difficulties due to this we cannot even use that for drinking and for food i just want u do something in regard to this matter thank you

Sewer of our street has been blocking for the last  15 days and there is no action from local authority in spite of several complaints. There is 1-2 feet of dirty water which residents have to walk through. The place has been the breeding place of mosquitoes and there is a great risk of spreading disease like dengue, chikungunya, ...
Expect corporation to take immediate action and unblock/clean the sewer.

Area: Kucha Ustad Hira, Bazar Guliyan (Opposite Jama Masjid police station)Â
Pin code: Â 110006

Thanks,
Pankaj
(A Honest Tax paying citizen)

Respected sir/madam
I am a resident of sector -19 pkt -3 dwarka. From the past 2 months the water supply has been taken a bad shape. The timings are not followed and even if the water comes it comes for 20 minutes and it is dirty and not fit for drinking. I would request you to take further action regarding the same as the residents are facing a lot of problems.
Thank you

Sir,
In our gali, some people have been taken illegal water supply connections without water meter which are illegal (Unauthorised) that it is known well you.
The motors are connected with the water supply line. Those people are filling water with help of motors. But motorless person can not be fill water.
I request you, please, take necessory action who are doing illegal work.
I hope that action take as soon as possible so that give the correct punishment for their illegal actions and not do illegal action in future.

Thanking you,

Respected sir, we are residence at be 15b ground floor near janta park hari nagar new delhi. Worst condition due to extra water falling from peoples water tank due to this many cases like malaria and dengue are arising. Many complaints i had made to mcd saintary inspector but no action they has been taken by the department till yet. This is my humble request to pls look into this matter... My daughter 2 times did dengue in a year i m so thankful i[censored] did any action.