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Delhi Jal Board Complaints & Reviews

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Updated: Sep 4, 2025
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S
Surrender K Singal
from Jaipur, Rajasthan
Aug 29, 2017
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Address: New Delhi, Delhi, 110009
Website: www.djb.gov.in

Whereas the last bill was for nil, latest bill[protected] dated 18-aug-17 demands rs. 2613/= including 1225.91 as current bill with arrears of 1386.38;
There can not be any billing whatsoever for this ill-served connection in the absence of any supply of water and that too in view of aap govt.'s declared nil billing for such low/nil supply of water to this senior citizen retd. Doctor of central health services.
Delhi Jal Board customer support has been notified about the posted complaint.
Aug 29, 2017
Updated by Surrender K Singal
Let us hope such grievances do get attended to by djb.gov.in
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    Urmila Yadav
    from Narayangarh, Haryana
    Aug 28, 2017
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    Address: New Delhi, Delhi, 110045

    In kailash puri gali no-2, near sadh nagar palam, dirty/sewer water is coming in supply water pipe line from last 20 days. We dont have any other option for water source, and we have ask many people to help us to resolve this.in street no - 2, delho jal board has made a big hole which is not prepared yet and due to this dirty water is coming.

    Solve this problem on urgent basis.
    Delhi Jal Board customer support has been notified about the posted complaint.
    Hi jal board team
    From last 5 day we are getting dirty water in my house wz-46/a gali no 10 1st floor Krishnapuri tilak nagar..this water is like sever water and with very bad smell so kindly do the needful help for get it fixed Same water today also at 5:30 evening ..
    Meter reader of our area always taking wrong reading of water meters. sometime takes excess reading, sometime showing wrong date of reading. my residential areas is located in west rohtas nagar, pratap pura.
    In A9/1, Phase-1, Naraina Industrial area, Delhi-110028. Dirty/sewer water is coming in supply water pipe line from last 10 days. We dont have any other option for water source.Kindly Solve this problem on urgent basis.
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      S
      Sumitra chauhan
      from Mumbai, Maharashtra
      Aug 27, 2017
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      Address: West Delhi, Delhi, 110058

      Please check excess bill of kno number [protected]. Address hno 239 c4c block janakpuri. Delhi. Please check and find out. My slogan is save water save life.in house water is used only in morning and evening because iam working. Please check out and find out. From last one year iam getting excess bill. I am getting regards sumitra chauhan teacher. Save water save life.
      Delhi Jal Board customer support has been notified about the posted complaint.
      Water Connection Kno [protected]
      Hamrey water bill *Beer Bal Singh Rawat* k naam say ata hai..Jo ki *Birbal Singh Rawat* hona chahiye..

      Kirpya name ka Correction thek kiya jaye.

      Dhanyawad
      Birbal Singh Rawat
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        P
        parmark40
        from New Delhi, Delhi
        Aug 27, 2017
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        Address: New Delhi, Delhi, 110045

        This is for your kind information that we have not received water supply since long back at my residential. Regarding this i had registered the complaint on 1916 toll free number of djb over telephone on dated 31.07.2017 & the complaint number is[protected].. Regularly i have generate a reminder call to 1916 but unfortunately till date problem have not been resolve. All the families in our street are facing the problem.
        Delhi Jal Board customer support has been notified about the posted complaint.
        Aug 27, 2017
        Updated by parmark40
        Mr. Kirit Parmar
        RZD 1A/63, Second Floor, Gali no.5, Mahavir Enclave, Palam Dabari Road, New Delhi
        (M) [protected]
        We are resident of 532 West guru angad nagar, laxmi nagar, New Delhi, 110092
        Our sewer outside has overflowed. I request you to please do the need full as soon as possible.
        Dear Sir/Mam,
        Their is no supply of water since last three days in Multani mohalla, Ranibagh.. Their is no such prior information recieved too. Its getting difficult to manage without water supply.
        Kindly look into the matter ASAP.
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          J
          Jagat Narain Gupta
          from Delhi, Delhi
          Aug 26, 2017
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          Address: New Delhi, Delhi, 110033

          Premises are lying vacant and locked. Water meters have been stolen by some miscreants
          Break opening the back door of the house. Water connection have been plugged and now
          There is no supply of water to the house. I tried to inform delhi jal board through their rms
          But i was unable to do so as i was not able to login into consumer portal. I could not send any
          Mail to delhi jal board as they have not provided any mail i'd for consumer complaints.
          Toll free no 1916 when dialled is also show an invalid no. I am unable to visit delhi jal board
          Office personally as i am presently residing in dehradun.

          I request that delhi jal board be notified regarding above through your forum

          Jagat narain gupta
          Present owner/property occupier
          Mobile [protected]
          [protected]
          [protected]
          Mail i'd [protected]@gmail.com
          Delhi Jal Board customer support has been notified about the posted complaint.
          Sep 26, 2017
          Updated by Jagat Narain Gupta
          No response from Delhi Jal Board till date
          I am a residence of west sagar pur, as a citizen of this area. just now i heard that and i would like to share that there is a construction going in my area R-z-c-7 from last 9 to 10 month they use unnecessary water without meter.
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            R
            Rishu Chadda
            from Hisar, Haryana
            Aug 26, 2017
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            Dear team

            I had raised multiple complaints over phone and email too.

            Djb team is raising average bill without checking meter reading.

            As per their records our meter is in stp condition however it's working perfectly fine.

            My consumer no is [protected].
            Name-calling manju bhatia

            Address - hno -309 block c divya jyoti apartments rohini sector 19.

            I have been paying the bill from last 4 months but it's really unacceptable that nobody is coming to check meter even.
            Delhi Jal Board customer support has been notified about the posted complaint.
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              A
              abrb
              from Gurgaon, Haryana
              Aug 26, 2017
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              Address: New Delhi, Delhi, 110058

              This is to bring to your notice that i had made a written complaint about the inflated water bill (For rs.6180/-), the letter was received by djb on[protected], for the above mentioned flat, which was closed for a year after my aunts death.

              No action was taken then.

              Again on[protected], i made another written complaint personally regarding the same i. E., after i received a bill for rs.9162/-. The letter was received on[protected]. It was mentioned on the bill that the meter was not working. Bill basis: provisional.

              The meter reader mr. Rahul verma, signed on the bill on[protected] saying that the meter was working fine. I requested the official to amend the bill immediately. The official assured me that it would be done within a day or two.

              Today is[protected] and i have received a sms saying that i have to pay rs.23, 000/- towards water bill.

              The last payment i made was on[protected] against bill no[protected] for rs.1893/-. (For 2 months) as per their bill.

              The house a lig flat with only one unmarried person living alone in the house at present, who is on tour most of the time, how do you explain a bill for rs. 23, 650 within a year (Un explainable).

              Kindly help with the above.

              Thank you

              Benjamin
              Delhi Jal Board customer support has been notified about the posted complaint.
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                A
                anilb499
                from Gurgaon, Haryana
                Aug 26, 2017
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                Address: New Delhi, Delhi, 110095

                Dear sir,

                I send an email to ceo - djb for excess water bill. I have paid rs. 26.00 for 75 to 80 units, now they send me a bill of rs. 2686/- for 114 units in april 2017 and rs. 3792.00 for for 130 units in june 2017. I fail to understand the calculation of the bill. I also raise a complaints to grievance department vide grievance no. [protected] on dt. 19/8/2017 and [protected] on dt. 23/8/2017 but till date i have not received any solution. The concerned department automatically closed my complaint without any resolution.

                You are requested to look into the matter and rectify the bill.

                Thanking you,
                Anil kumar
                [protected]
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  S
                  Subudhi Keshwani
                  from Delhi, Delhi
                  Aug 25, 2017
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                  Address: New Delhi, Delhi

                  The water supply in my locality is super smelly and bad from past few days. Kindly see to it. It's not possible to use that water. Water condition is so bad that even after ro filteration water is not usable. It's too contaminated that our children get diseases from it. It's not done. We pay taxes and what we get in return is non drinkable water. This happens every 2-3 months water. Kindly help. We can't take this.
                  Locality - vivek vihar, new delhi-110095 ph-1
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    S
                    shyam.choudhary
                    from Delhi, Delhi
                    Aug 25, 2017
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                    Address: New Delhi, Delhi, 110096
                    Website: Delhi jal board

                    Delhi jal board sewage in location d block d-78 gazipur village, east delhi 110096 are in very bad condition. The dirty water over flowing on the road which creating problem in foot flow. The case of fever patients are increasing day by day in this area. Bad smell n insects are increasingly to the disease. Kindly look after the problem on the priority.
                    +1 photos
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      V
                      v.k sinha
                      from Banposh, Odisha
                      Aug 25, 2017
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                      Address: New Delhi, Delhi, 11094

                      Dear sir,
                      The delhi jal board officers sending me the message of bill payment. When the govt. Of india already giving the order of free water 650l per day.
                      The water in my house used is not more than 500l. So i think they don't need to send the water bill on my number. But after this i recived sms form delhi jal board tp pay the bill amout of 6000. This is very unfair with common man. While the meter reader never come for taken the reading. And i think my water meter is not working properly since 2 months. But your meter reader not come here to take the reading. And sending the bill without information of meter. They always send the message of bill with addition of some amount every month.
                      So please check the issue/problem i am facing right now.
                      Please solve it soon as fast as possible and change my water bill meter which do not work properly.
                      Thank you
                      Your sincerly
                      Vivek kumar
                      [protected]@gmail.com
                      K. No - [protected]
                      Bill id[protected]
                      Delhi Jal Board customer support has been notified about the posted complaint.
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                        S
                        Steel Khattar
                        Aug 25, 2017
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                        Address: New Delhi, Delhi, 110003
                        Website: Delhi Jal board

                        This the 3rd time, i am complaining about this. I am a resident of block 10/147, lodhi colony, new delhi -110003. We have moved to this house in march end and when we moved to this house, we got a new k. No ([protected]) for water supply from delhi jal board that everyone gets whosoever has a delhi jal board connection. Then we paid rs.250 for a new connection online and all was okay till then but then suddenly we start getting message for water bill with a different k. No. Which is ([protected]) which is also registered under my father's name but it is showing old bills since 2016 which is around 32, 000. We have already complaint about this to jal board (Govindpuri) but they are not responding about this. Even though, we have also complained about water meter which should be installed but still there is no confirmation for that too.
                        Delhi Jal Board customer support has been notified about the posted complaint.
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                          A
                          Ads21
                          from Delhi, Delhi
                          Aug 24, 2017
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                          Address: New Delhi, Delhi, 110005

                          Dear sir / madam,

                          I am writing this mail with great pain, as we complained several times regarding no water supply or supply of water after the midnight and before morning. Several complains have been made in this regard at your complaint no. 1916. For the last 4 months there is no water supply in the day time in gali no. 43 and 42 of beadon pura, karol bagh, new delhi - 110005. Water is mostly available only any time after 12 midnight and before 5-30 am. Sometime there was no water supply at all. Whereas plenty of water is being supplied across arya samaj road, reasons best known to djb. We cannot sleep due to erratic water supply. Moreover when water comes we are not sure whether it will be clean or dirty.

                          We request you to look into this matter immediately and solve this big water problem in our area.

                          Awaiting for your kind cooperation in this matter.

                          With best regards.

                          Amar deep singh
                          2939/43, beadon pura,
                          Karol bagh,
                          New delhi-110005
                          Tel, : 28720274
                          Mob. [protected]
                          Delhi Jal Board customer support has been notified about the posted complaint.

                          Delhi Jal Board — contaminated or dirty water - paschim vihar

                          We are getting contaminated water in the morning as well as the evening. This has been happening for the past few days.

                          Customer ID is [protected]
                          Location is Paschim Vihar, Block GH-8
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                            V
                            Vadakkepat Rajeev
                            from Delhi, Delhi
                            Aug 24, 2017
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                            K no. [protected]
                            Name: v rajeev
                            Address: qtr. No. 623, sector - 9, r k puram, new delhi - 110 022

                            Details of bill:

                            10.01.2017 to 01.03.2017 rs. 2109/-
                            01.03.2017 to 14.05.2017 rs. 1335/-
                            14.05.2017 to 23.08.2017 rs. 1800/-

                            As the government of delhi is supplying water upto 20000 liters free of cost for the public, how can delhi jal board is charging to much.

                            I am requesting you to please check and inform me at the earliest.

                            My email id [protected]@yahoo.com
                            Mobile no. [protected]
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              Heena Heena
                              from Delhi, Delhi
                              Aug 23, 2017
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                              Address: New Delhi, Delhi, 110055
                              Website: djb.nic.in

                              There is no water supply in ram nagar, new delhi-110055.. Only one time water is being supplied that too fully mudd water and after using 2 buckets of water we are left with no water.. But nowadays no water supply in our homes.
                              It's very difficult for us to live here without water.
                              We have to purchase bisleri everyday for our daily needs.
                              Water is a necessity and we are paying for it also then you should do something to resolve our issue... I already complaint for the same issue but still not resolved it... Please do needful step for us and resolve this issue as soon as possible.
                              Delhi Jal Board customer support has been notified about the posted complaint.
                              GNCTD/E/2017/02465 as per above mentioned grievance id i had filled the complain but till now there is no any appropriate action taken by govt officials and Portal is showing the complain is attended successfully .
                              Please ask to concern department how it is happened .

                              My Contact Number is [protected](VIPIN PAL)
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                                Luky Sharma
                                from Delhi, Delhi
                                Aug 23, 2017
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                                Address: New Delhi, Delhi, 110059

                                I ramniwas sharma resident of a12 sainik nagar near nawada metro station new delhi 59 want to inform you that in morning hours of 23 aug 2017 theft occured at my residence the above mentioned address. My water meter no. Cm/l-1298460 had been removed by theives and damaged now not in working condition. My electricity board, wires, taps, iron gutters covers have also been stolen. Delhi police e theft fir is under maintenance so i m unable to file e theft complaint.
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  D
                                  Dhyanim
                                  from Jammu, Jammu and Kashmir
                                  Aug 23, 2017
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                                  Dear sir/madam,

                                  We are facing sewer blockage problem from around two months. Now the situation so bad as dirty water & insects is coming back at home. After making number of complaint with cpwd there personnel said that this complaint has been registered with delhi jal board under complaint no.[protected] but still we have not get any solution.
                                  Therefore you are requested to kindly do the needful as earlier as possible.

                                  Thanks & regards
                                  Qtr no. 163, road no. 4
                                  Andrews ganj
                                  New delhi - 110049
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    Puneet Notani
                                    from Delhi, Delhi
                                    Aug 22, 2017
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                                    Address: New Delhi, Delhi, 110092
                                    Website: djb.gov.in

                                    I am one of the residents of anand vihar. Our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. The problem is there from last month and it repeats after every 2-3 days. I have lodged a complaint on http://djb.gov.in as well, but i am still waiting for the response.
                                    Delhi Jal Board customer support has been notified about the posted complaint.
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                                      K.N Vigg
                                      from Noida, Uttar Pradesh
                                      Aug 21, 2017
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                                      Address: New Delhi, Delhi, 110048
                                      Website: www.delhijalboard.in

                                      I have been visiting delhi jal board very often to get the billing corrected as per actual units consumed by me. The meter is running very accurately & has been checked by djb officials at the site. Photo image of the meter consumption was also filed & the concerned official assured that the bill shall be corrected without any delay. Please refer complaint no.[protected] dt 26.3.17, grievance registration no. Dodws/e/2017/00518 dt 11.5.17, complaint no.[protected] dt 20.3.17 & pwd complaint no id:83506. As senior citizen, i am tired of following up djb but the water bill has not been corrected in line with the actual water units consumed as per meter. My new kno is [protected]. Address is m-129, greater kailash-2 new delhi-110048
                                      Delhi Jal Board customer support has been notified about the posted complaint.
                                      I am resident of Sector 16 G-3 block.
                                      Its been a week that regular tap water supply is coming very dirty with foul smell of sever. We have made telephone complaints but unfortunately no action has been taken.
                                      It is very sad that the National capital is not having a basic amenities.
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                                        agnibha
                                        from Noida, Uttar Pradesh
                                        Aug 20, 2017
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                                        Address: 110077

                                        I am the resident of rzh-384, palam colony, rajnagar part-2 gali no-4-5-6. The people of this area are facing chronic water supply problem day to day since 2012. Now people of delhi has got facility of water supply. Now we are the victim. We are unable to lead a good social life. We have contacted to mr. Rohit (Je) for this issue. He told pipes will be laid down and file is kept laying with mr s. K. Dahiya for approval. Please look into the matter and accelerate the work. Thanks.
                                        Keshab ranjan pahari
                                        [protected]
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