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Delhi Jal Board Complaints & Reviews

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Updated: Sep 4, 2025
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Y
yashraj86
from Pune, Maharashtra
Mar 29, 2017
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Address: 110084

There is no supply of Delhi Jal board water in gali no. 8, wazirabad, Delhi-110084. There is adequate supply of water in other nearby gali/locations except gali no. 8 for unknown reason. Despite of complaining many times to the JE/DJB, still there is no action to resolve this issue. People living in gali no. 8 are tired off complaining about the issue and are forced to drink unhygeinic boring water.
You are requested to take immediate necessary action to solve this issue or either we have to take this matter to the higher authorities.
Delhi Jal Board customer support has been notified about the posted complaint.
Hello I am resident of A8/36 Rana Pratap bagh. I have sent numerous complaints and emails mentioning we have been getting sewer water in our home in normal water line. Water is very unhygienic and cant be used for any purpose. It is vry touch for us to live like that. I am a senior citizen and dont know what to do to get this fixed.
I, Asker Choudhury, am in Sangam vihar, wazirabad 110084. I recieve very smelly, contaminated wiyh drain water, which ruins whatever already present in the tank. Also the consistency of timing of water is very poor. Sometimes water never comes, sometimes water comes for 30 mins, and almost every time contaminated smelly water. What is happening here, treating the people of delhi like cattles with very low interest for our health and prosperity.
Please rectify this situation before an epidemic occurs in the heart of delhi which is an extremely embarrassing thing for the dignity of India
Hello I am umesh kumar my complain is water supply is very black and smelling please resolve address opposite ramghat gali no 3 near almubina masjid
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    subrata20
    from Pune, Maharashtra
    Mar 29, 2017
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    Address: New Delhi, Delhi, 110019
    Website: www.delhijalboard.nic.in

    For the past few days the water supply has been erratic in the so called posh South Delhi locality called Chitta Ranjan Park F block buildings around my building no F 1152. When we complain, we receive a reply that there is no problem and water supply is normal. The residents of the locality are facing daily problem and their dys start with battle for water. Those who can afford they purchase water through water tankers paying handsome money.The only means remains with the majority is to take to the streets to protest. Please see that the situation does not worsen. This is a very sensitive issue. Please accord it the seriousness it deserves.
    Delhi Jal Board customer support has been notified about the posted complaint.
    There is a illegal water supplie plant in delhi .
    They are suppling water illegaly to shops.
    They wast so much of water to purriefy water and supplies it to shops .
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      Sandeepmalhotra
      from Delhi, Delhi
      Mar 29, 2017
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      Address: New Delhi, Delhi, 110008
      Website: [email protected]

      Main baljit nagar ward no 97 se yah complaint daal rahi hun hamare yahan par pichle ek mahine se ganda gutter ke pani ki supply aa rahi hai jo kala hai aur bahut smell wala hai.us pani ko peena to dur nahana ya haath dhone me bhi nahi use kiya ja raha hai . Is pani ki vajah se hamre RO tak kharab ho gaye hai. Plz koi action lijiye.west Patel nagar.
      Delhi Jal Board customer support has been notified about the posted complaint.
      Mar 29, 2017
      Updated by Sandeepmalhotra
      Plz jaldi action le
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        U
        ughg
        from Delhi, Delhi
        Mar 28, 2017
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        Address: New Delhi, Delhi, 110009

        For the past one month the water supply has been erratic. When we complain, we receive a reply that there is no problem and water supply is normal. The residents of the hostel are facing problem. We may remind you that they took to the streets to protest. Please see that the situation is not repeated. This is a very sensitive issue. Please accord it the seriousness it deserves.
        Delhi Jal Board customer support has been notified about the posted complaint.
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          Ashawani Jha
          from Delhi, Delhi
          Mar 28, 2017
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          Address: New Delhi, Delhi, 110085
          Website: [email protected]

          Please provide a few water tankers in NDMC Housing Complex, Sector-11, Rohini, Delhi-110085 as there is no supply of water in 250 flats of NDMC Housing Complex, sector-11, Rohini, Delhi-110085. I had also requested vide complaint no.[protected] today i.e. 28.3.2017 but no tankers have been sent till now. It is therefore requested that water supply must be continued immediately by repairing the damaged water pipe if any and in the mean time a few tankers must be sent to NDMC Housing Complex, Sector-11, Rohini, Delhi-110085 so that we can meet our immediate requirement of water.

          Yours faithfully,
          Ashwani Kumar Jha, Flat no.101, NDMC Housing Complex, Sector-11, Rohini, Delhi-110085. Mobile no.[protected], [protected]., date:28.3.2017
          Delhi Jal Board customer support has been notified about the posted complaint.
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            A
            ajayysingh
            Mar 28, 2017
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            Address: New Delhi, Delhi, 110036
            Website: djb.gov.in/DJBPortal/portals/DJBCustomer.portal

            It has been more than 9 days since water supply is not there in our area. My K no. is [protected]
            We have been struggling for the water for many days. In few of the places the water supply is coming but the pressure is low that is the reason it is not going through the other places (my place).

            I request to look into this issue on the most urgent basis.
            Delhi Jal Board customer support has been notified about the posted complaint.
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              Sang Gangte
              from Delhi, Delhi
              Mar 27, 2017
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              Address: 110009

              It has been 4 consecutive days since water supply to Mukherjee Nagar, Indra Vihar has been stopped. As a student it is very hard to continue with our daily activities let alone prepare meals. Please adhere to the situation being faced as soon as possible. Some areas in North Delhi has already received water supply after 2 days yet Indra Vihar has been facing water shortage till now.
              Will be grateful if water supply comes to normal again. 27/03/17.
              Delhi Jal Board customer support has been notified about the posted complaint.
              Sewer Line from my house, B-4-136, Sector-8, Rohini 110085 (contact No.[protected]) has been blocked for the last few days. Kindly get it cleared at the earliest.
              Hello
              Its been 4 days... but there is no water supply in indra vihar, mukherjee nagar. Though some areas are getting water.
              Please look into the matter. Its vary hard to continue with daily activities.
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                Ranjit Singh Taragi
                from Gurgaon, Haryana
                Mar 26, 2017
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                Address: New Delhi, Delhi, 110062
                Website: www.delhi.gov.in

                I had installed a private water meter which after some time got defected. I got it fixed by the water meter company. Now 2 guys from Delhi Jal Board came to check the reading on 26th morning and asking to replace the meter. Why would i replace the meter when it got fixed under 5 years warranty and is working properly. Need clarification on this matter.
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  H
                  Hemson
                  from Nanpara, Uttar Pradesh
                  Mar 25, 2017
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                  Address: New Delhi, Delhi

                  I've been receiving too much impure, dirty and contaminated water for about 15 days and still it is continued even after I've complained before, having reference no.[protected]. By having this much ignorance from DJB, I've taken up my trust from it. It has the worst service amongst those services that I currently do have access to.
                  But still in hope that something would get better in future, I am applying this complaint only on the basis of hope because I don't have even a bit of trust on DJB.
                  Delhi Jal Board customer support has been notified about the posted complaint.
                  Waste water is been thrown out loose instead of throwing it in sewer because of that water logging is created and mosquitos are born in that waste water. After repeated requests they are not getting it repaired and throwing waste water in open. Please take instant action. Thanks.

                  Dirty Water Supply for Half a month - Comment #2688432 - Image #0
                  Dirty Water Supply for Half a month - Comment #2688432 - Image #1
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                    pal ashok kumar
                    from Delhi, Delhi
                    Mar 23, 2017
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                    Address: New Delhi, Delhi, 110086
                    Website: www.delhi.gov.in

                    Respected sir,
                    In our area the water supply is not sufficient. we are having lack of water supply problem . The water is not reaching at the door step through the pipe lines. Our area is budh vihar ph2 mange ram park ext. street no. 7 delhi 110086.
                    kindly take some serious action.
                    thanking you
                    Sushma Pal
                    area code:A-12/rohini
                    KNO:[protected]
                    phone no.[protected]
                    zone/MR code:NW2/ 471/
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      bhawnesh06
                      from Delhi, Delhi
                      Mar 22, 2017
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                      Address: New Delhi, Delhi, 110078
                      Website: www.djb.gov.in

                      I am Bhawnesh Bhardwaj husband of Mrs. Sushma Sharma. Flat 715, Metro View Appartments, Sector 13 Pocket B, DDA SFS Flats was purchased in the name of my wife Sushma Sharma in 2009, where as the name reflected in water bill is still of previous owner, Mr Ved Parkash Sethi. All transfer actions were taken and fees paid. It should be changed to my wife name.
                      Delhi Jal Board customer support has been notified about the posted complaint.
                      My quarterly water bill has been around 400+ however this past quarter I was handed a bill of 2800+!! I checked the meter readings and is advancing but I the meter usage shows erratic! I'd raised a complaint [protected] but was closed stating that my phone was switched off which generally doesn't happen.
                      Can you kindly look into this, thank you
                      Sir, Ihave paid in above mentioned Ac Rs969 on 12 Dec. Surprisingly it is showin in my latest bill 18/03/2017no[protected]. as arrear.
                      By mistake On25/03/2017 I have paid full demand Rs2500.
                      Pl take necessary action and adjust in coming bill.

                      Change of name - Comment #2688468 - Image #0
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                        P
                        parameshwari devi
                        from Delhi, Delhi
                        Mar 22, 2017
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                        Address: New Delhi, Delhi

                        I have been treated as zero consumption consumer in view of the residential flat is in a state of repairs for the last several years and remaining vacant. I was charged the service charges only for 0 consumption.Quite to my surprise I received a bill on 12th Nov.2016 for Rs.4164/ to which I lodged a complaint for correction of the bill vide compaint No.[protected] dt.15.11.16 and I got a message on 22nd Nov.that the complaint has been resolved. Now another bill is raised on 14th March17 for Rs.6779 including the earlier bill.Please cancel all the bills as no drop of water is being used and advise me being a senior citizen I can't visit your office
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        Apr 17, 2017
                        Updated by parameshwari devi
                        The complaints made on 15th Nov.2016 and 22nd March, 2017 remain unsolved till date. Hence I have lodged a fresh complaint today through the comments column which can be looked into for cancellation of the wrong billing.Thanking you,
                        Yours truly,
                        R.SUBRAMANIAN (Mob. No.[protected]) E-MAIL ADDRESS: [protected]@yahoo.com
                        Although complaints have been lodged on 15th Nov.2016 vide complaint No.[protected] and also on 22nd March, 2017 no reply has been received till date from the Delhi Jal Board about the cancellation of the wrong billing amounting to Rs.6779 which to say the least quite unsatisfactory in treating complaints. you are requested to do the needful immediately by cancelling the wrong billing failing which I will be constrained to take up the matter withe chairman of DJB.The complaints relate to K.NO, [protected]
                        Wrong billing relating to K No.[protected] for which complaints were lodged on 15th Nov.2016 vide complaint No.[protected] and also on 22nd March, 2017 no action has been taken by the Delhi Jal Board in cancelling the wrong bill raised as the premises occupied by me is in a state of repairs and remaining unoccupied for the last few years . I am treated as a consumer of zero consumption of water and as such I am liable to pay only the service charges if any. On this basis the bills were raised by the Zonal Accounts Officer, Old Rajinder Nagar, Karol Bagh, New Delhi. All of a sudden on 12th Nov.2016 a bill for Rs.4164/ was raised by DJB without any rhyme or reason.I have already drawn your attention to this in my complaints of 15th Nov.2016 and again on 22nd March, 2017. Since no action has been taken till date but on the contrary I got a SMS informing that a notice for disconnection of water connection for non-payment of dues is issued for the amount due of Rs.6778.07. I am a senior citizen and am unable to meet personally the Zonal Accounts Officer of Old Rajinder Nagar to do the rectification of the wrong bill and hence I am sending my protests through the complaint portal. I would now request you to cancel the wrong billing by instructing the concerned officer of DJB. The meter is in the name of landlady Parameshwari Devi and I am the tenant of the first floor flat rear portion. Thanking you,
                        Yours truly
                        R.SUBRAMANIAN ( Mob. No.[protected])
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                          R.S.Sharmah332
                          from Meerut, Uttar Pradesh
                          Mar 20, 2017
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                          Address: 110049

                          Sir,
                          Inspite of two times of sanction of D.J.B water connection and two times deposited the water connection charges, more than four years have passed but the water connection has not been provided. Kindly investigate what has done in the last four years by D.J.B officers.
                          Awaiting to hear soon please
                          Yours faithfully

                          (R.S Sharma)
                          332, G.F, Masjid Moth Village
                          New Delhi 110049
                          Ph: [protected]
                          Not getting water bills for my flat no 119, Mandakini Enclave, New Delhi
                          not having K no either
                          No water supply in govindpuri gali 8 for the past 5 days.

                          We had a marriage and this caused a nuisance.

                          Yesterday tanker was provided but not today.

                          Entire colony is without water.how can one survive without water.

                          Complaint registered too over the phone with ref no. 4922
                          Address - A-107, Paryavaran Complex, New Delhi. 110030.
                          KNO-[protected].

                          Water supply pressure less hence no water supply to our house for last three to four months.
                          Please look into this and restore water supply so that the ill elderly do not suffer because of shortage or non supply of water.
                          Looking forward to restoration of Water supply without any further delay.
                          Thanks
                          Reeta
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                            Muralidharan64
                            from Delhi, Delhi
                            Mar 20, 2017
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                            Address: New Delhi, Delhi, 110091

                            DearSir,

                            I am enclosing herewith few photographs of the state of drainage system in Mayur Vihar, Phase -1. I had posted the photographs, highlighting the location of the drainage and its condition more than a year ago. But it is unfortunate to note that the condition of the drainage ( nalla) has only worsened and has become health hazard to one and all.

                            Every year the Delhi government talks about avoiding water clogging to avoid mosquitoes breading to avoid Dengu / Malaria .

                            It is really pathetic to note that none from the Delhi Jal board is bothered, nor is the local councilor.

                            In another two month again the rainy season would start and the drainage, which is being used as public urinal will start over-flowing with all sorts of filth and will endanger the health of the people residing nearby.

                            Resident of Pocket -2, Mayur Vihar Phase 1.
                            +4 photos
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              virender singh
                              from Delhi, Delhi
                              Mar 20, 2017
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                              Address: New Delhi, Delhi, 110092
                              Website: www.delhi.gov.in

                              I am Dinesh Pathak, resident of 11A/786, Street No-1, Mandawali Fazalpur, Delhi-110092 hereby filing my complaint towards poor & Chocked condition of sever line in our street. I have sever connection installed and due to blockage of complete sever line in the street, the dirty water coming back in my home. I have made complaints but no action taken by authorities.
                              Delhi Jal Board customer support has been notified about the posted complaint.
                              Sir as per my current bill my uses are less and i have been charged more as per my current bill..plz recheck the bill and reverse my the charges overlayed on me.
                              As i have paid the bill.. due to late charges but refund the extra charges overlayed on me...

                              Regards
                              Vikas Khandelwal
                              [protected]
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                                prabhash01
                                from Noida, Uttar Pradesh
                                Mar 19, 2017
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                                Address: 110051

                                Dear sir,
                                We are facing problem in water supply, from past 3 months coming water supply drainage (Sewer water) at house-13, f - block jagat puri, krishna nagar, east delhi - 110051.
                                This is very serious situation it’s also dangerous for health for residents. We don’t have drinking water facing problem for bath and other days basic requirement.
                                I am requesting you to please take immediate action.
                                +2 photos
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  sonal95
                                  from Delhi, Delhi
                                  Mar 19, 2017
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                                  Address: New Delhi, Delhi, 110085

                                  C/9-124
                                  sector-7, Rohini
                                  Delhi
                                  sir,
                                  The quality of water being supplied in our area (Rohini sector-7) is very dirty, even the drinking water is not clean and this is not the first time, it happens every second day . I even tried to contact on the above given customer care number but didn't receive any response. The water we being supplied to our area stinks badly. So I request to take quick action as it may effect health of several residents.
                                  Thank You
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    K
                                    from Bijnor, Uttar Pradesh
                                    Mar 19, 2017
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                                    Address: NZ2/29/
                                    Website: www.delhijalbooard.nic.in

                                    Respected sir,

                                    I am having an issue that our water meter is not working. So, its request that send your processor to look about this matter or tell us can we do it by our own technician. How many days will be there on this matter and we will wait for the reply as much as fast. Address h no. 407 kh. No.6/16/2 gali no 3 crossing 4 uttrakhand enclave burari delhi 110084.

                                    Mobile no.[protected]
                                    Zone/mrcode:nz2/29/
                                    Area code:a-66/burari
                                    Old wcn: 4552
                                    New k no.:[protected]


                                    We will be grateful to you
                                    Delhi Jal Board customer support has been notified about the posted complaint.
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                                      Deepakdhawann77a
                                      from Delhi, Delhi
                                      Mar 18, 2017
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                                      Address: New Delhi, Delhi, 110063
                                      Website: www.consumercomplaints.in/new_complaint

                                      Hi team
                                      My neighbours pipe line is leaking like a water fall since one year no body is taking action and i feel this is wastage of water because they have samersabel installed and due to this leakage in shafts we all are facing sellen problem in our walls kindly help us address is 77 a madhuban enclave near madipur metro station new delhi 110063. Would request you to donot disclose my address
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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                                        Hmnt
                                        from Jaipur, Rajasthan
                                        Mar 15, 2017
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                                        Bill generated for kno 2781911000 without meter reading

                                        Address: 110070
                                        Website: djb.gov.in

                                        I am a resident of fl 9056 vasant kunj, dda lig. My water kno no. [protected]. I installed water meter on december 2016 and informed to djb vasant kunj on 24/12/2016 with dy. No. 8134. But now my first bill generated without meter reading which is very high (Rs. 1858) as average policy with 87 units. As acutally my water meter reading is very low. Please check and do needful to generate correct water bill.

                                        Bill date: 14-march-2017br...
                                        +1 photos
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