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Delhi Jal Board Complaints & Reviews

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Updated: Dec 29, 2025
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M
Mohshin
from Delhi, Delhi
Mar 2, 2017
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Address: New Delhi, Delhi

We reside at Inder Enclave Phase -II, C -block, near Abhinandan vatika, Kirari Suleman Nagar, Delhi-86.
We are facing lake of fresh drinking water.Supplied water is very polluted, sewege water & highly smale in the water.It is not a mine problem, its a colony's problem.
Water pressure is also very poor.
We request to you kindly diagnose the our problem as well as best possible to earlier & save health.

Note-Stop the westage of water.Lots of water going in the drain.
Delhi Jal Board customer support has been notified about the posted complaint.
Mar 02, 2017
Updated by Mohshin
We reside at Inder Enclave Phase -II, C -block, near Abhinandan vatika, Kirari Suleman Nagar, Delhi-86.
We are facing lake of fresh drinking water.Supplied water is very polluted, sewege water & highly smale in the water.It is not a mine problem, its a colony's problem.
Water pressure is also very poor.
We request to you kindly diagnose the our problem as well as best possible to earlier & save health.

Note-Stop the westage of water.Lots of water going in the drain.
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    R
    rome1234
    Mar 1, 2017
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    Address: New Delhi, Delhi, 110005
    Website: Delhi Jal Board

    Ref: New KNO [protected]

    I paid my bill online (Rs 1368) on 23.1.17. Payment has gone out of my bank but I got no confirmation or receipt.
    Jal board website shows no record of my bill payment. I have tried to telephone for last four days but no one answers the phone. I tried to lodge a complaint on the Jal board website but it would not allow me to do so.
    This is avery bad experience because the customer can waste hours without getting any response from phone or website.
    Delhi Jal Board customer support has been notified about the posted complaint.
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      I
      Inder kaur
      from Delhi, Delhi
      Feb 28, 2017
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      Address: New Delhi, Delhi, 110018
      Website: [email protected]

      In our area we r not receive water from last three days we r in a very bad situation without water we cant survive plz solve the problem as soon as u can We r not able to do our daily routine work we cant take bath we r office going people plz let us know how can we go to office its a humble request to u plz do sonething for a good cause waiting for ur reply thanks
      Delhi Jal Board customer support has been notified about the posted complaint.
      Feb 28, 2017
      Updated by Inder kaur
      Our area is vishnu garden new delhi 110018
      Feb 28, 2017
      Updated by Inder kaur
      I m residing at b 39 part a1 vishnu garden new delhi 110018 contact no [protected]
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        K
        Kukku Singh
        from Delhi, Delhi
        Feb 28, 2017
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        Address: New Delhi, Delhi, 110046

        This is to bring into your kind notice that I, Drig Pal Singh resident of WZ 1101 Nangal Raya New Delhi 110046, during the repairing of the main water pipeline in my gali where my residence falls, sewer pipeline broke accidently by the repairing people of DJB contractor as a result the flow of the water in other contents off the sewer pipeline that connects to the main sewer got blocked. And some of the water oozed out from the pipeline leading to wetting the surrounding portion. There is a possibility of damage of walls of surrounding building.

        It is therefore requested that your good office may kindly be quick in the matter for repairing the same so that the surrounding may be saved.
        Delhi Jal Board customer support has been notified about the posted complaint.
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          C
          Caddxpert
          from Delhi, Delhi
          Feb 28, 2017
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          Address: New Delhi, Delhi, 110085
          Website: www.caddxpert.com

          I want to complaint against my closed office water bill.
          My office is closed from last 3 to 4 month and there is no water usage in this period. Still I got bill of above 2000 rs

          I want to request you to please check and correct the amount.

          Kno is [protected]
          Name Akash Jain
          Address D16/63 first floor, sector -7
          Rohini, delhi 110085.
          Phone never [protected]
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            R
            ravi mehrolia
            from Gurgaon, Haryana
            Feb 27, 2017
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            Address: New Delhi, Delhi, 110091

            Dear concern,

            I am ravi kumar residence block. 22, house. no. 368, Trilok puri delhi-110091,

            I would like to invite your kind attention towards our unbearable problem,
            sir perticulary our street water pipe line has been damaged due to same we are consuming sewer water with supply line, we are using same water for drink and cooking, you can check it with your team, water is very smeelling it is very hard to smell same. we are under health threaten, kindly take a necessary and fast step.
            Thanks.
            Ravi.
            Mo. [protected]
            22/368 trilok puri delhi-110091
            Delhi Jal Board customer support has been notified about the posted complaint.
            This became a big problem for us as we have not received water bill monthly basis. The department send the bill after 4-6 month. After such period the bill amount is increased too much which in not easy to pay by a middle class family at one time. Kindly send the bill regularly and in proper manner so that we can pay that amount easily.
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              V
              vsethi
              from Noida, Uttar Pradesh
              Feb 27, 2017
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              Address: 110016

              REMINDER

              VerifiedDelhi Jal Board — De silting sewage line
              Vs vsethi on Feb 16, 2017
              Sir I would like to pay your attention towards the drainage cleaning of the back lane of F-7 - F-8 Green Park Extn New Delhi -110016. The manhole is situated at the dead end of the lane As such there is little /no supply of water from the dead end thereby causing accumulation of heap of silt, which in turn obstructs the flow of sewage water frequently...
              Complaint comments Read comments Complaint country New Delhi, Delhi, India Complaint category Other
              Delhi Jal Board customer support has been notified about the posted complaint.
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                T
                TJ (Mona)
                from New Delhi, Delhi
                Feb 24, 2017
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                Address: New Delhi, Delhi, 110018
                Website: www.delhijalboard.nic.in

                Writing again as my complaint done before on Jan'14 2017 has not been addressed yet.

                Following is the complaint letter:

                Dear Concerned

                I am a resident of Gali No-17, Sant Garh, Tilak Nagar. Our area has been facing continuous issues of water availability for the last 11-12 months. There are days when there is no water supply available and if at all, the supply is there, it comes around no fixed time - that too in the night only. Sometimes, supply comes at 1 am..sometimes at 2.30 am...sometimes at 4 am- neither there is regularity of supply nor water is available even once during the day. Because of this, all working people living in the street have to stay awake or get up late every night around 1am, 2am etc. in order to check if the supply has come or not. This is a sheer example of harassment for the working people whose sleep gets disturbed every night.

                For the same, I have made multiple written and verbal complaints at our MLA's office (Shri Jarnail Singh) and spoken/met myself the following people:

                1. Shri Jarnail Singh (MLA - Tilak Nagar Constituency, Aam Aadmi Party)
                2. Suraj - P.A. to MLA
                3. Gurmukh Singh - Area Representative, Aam Aadmi Party)
                4. Ravi - Junior Engineer

                I have even tweeted the problem hoping resolution will come, but nothing has changed.

                All my calls and complaints have not seen any results as the problem is persistent. Everytime, we have been given promises/ assurance that the problem will be resolved in a few days...in a few months etc...but every effort so far seems to be in vain.

                Hoping that through this medium, may be the issue will be heard and addressed at the earliest possible.

                I am contactable at +91 [protected] for any clarification.

                Regards
                Tajesvita Chopra
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  I
                  Imran1983
                  Feb 24, 2017
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                  Address: New Delhi, Delhi, 110048
                  Website: djb.gov.in

                  I have been complaining about the incorrect meter readings since last 6 months and have been asked to get my meter checked on my own taking to Lodhi road and paying Rs 150.
                  It is not possible that i am using so much water that every month my bill comes to Rs 4000.
                  Have registered multiple complaints against the same with no respite. I hope this complaint lands in the right hands
                  Delhi Jal Board customer support has been notified about the posted complaint.
                  As stated to the subject matter above I want to say that the quality of DJB water in our colony { Mahindra Park, Uttam Nagar } is not so good. There is always a foul smell is coming from the water which resembles exactly to Sewage Water . Also the water is not so clean as it should be .
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                    S
                    satis49
                    from Nagar, Himachal Pradesh
                    Feb 23, 2017
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                    Address: 110007

                    For K no.[protected] DJB has been raising a bill of RS(-)83 for last more than 8 months.Now today they have sent me a bill of Rs 316 and in current meter reading entry says /RDDT but bill raised for 7 units of consumption. The meter is functional but no water is coming in our connection since last many months. Complaints to DJB fell on deaf ears.They gave me number of JE Sh. Man singh to contact but he never ever picked my phone. After several attempts I stopped. Now again it is same thing.
                    No water but bills are raised.
                    If they have not stopped free water scheme then also there can be no bills?
                    K.Inder Singh
                    A8/20 Rana pRatap Bagh
                    Delhi-110007
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      S
                      Satyaprakash Bisht
                      from Gurgaon, Haryana
                      Feb 22, 2017
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                      Address: New Delhi, Delhi, 110043

                      DATE: 22.02.2017

                      REMINDER NO-2

                      TO,
                      Delhi Jal Board
                      Varunalaya Ph-II, Jhandewalan,
                      Karol Bagh
                      New Delhi
                      New Delhi District
                      Delhi
                      India – 110005

                      Sub: Installation of New water Line Connection at F-56, Jai Vihar, New Delhi-110043.

                      Dear Sir,

                      I am surprise and tried in your service. I have already deposit of cash Rs. 9, 898/- receipt no.[protected] on dated 23.12.216 from Delhi Jal Board office at Arjun Nagar, Najafgarh, New Delhi-110043.

                      I have already discussed with Mr. Gulati from Delhi Jal Board (JE). Mr. Gulati suggested to me to contact you Mr. Sabu- Contactor for Delhi Jal Board of New Water line connection, his mobile no. [protected], [protected].

                      I have contact to you Mr. Sabu Contactor of Delhi Jal Board, he is misguiding from me before one month and not installed new water line connection.

                      Please take immediately action as soon as possible.

                      Regards

                      (S.S. Patwal)
                      F-56, JAI VIHAR,
                      NAJAFGARH, NEW DELHI-110043
                      Mobile No. [protected], [protected], [protected]
                      +2 photos
                      Delhi Jal Board customer support has been notified about the posted complaint.
                      Feb 17, 2017
                      0041661000's response
                      Send without reading bill.kno [protected] subhash nagar 3 block.sukhjinder singh
                      Sir our kno no is [protected] in subhash nagar 3 block sukh hinder Singh.sir mostly without reading they send average bill .because all member not be at home .but sir they should come after inform but they never call and comes any date any day
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                        M
                        Megha Taneja
                        from Kotputli, Rajasthan
                        Feb 20, 2017
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                        Address: New Delhi, Delhi, 110018
                        Website: consumercomplaints.in

                        Respected sir/madam

                        I am one of the resident of Mahavir Nagar/Krishna park Ext which comes under the Tilak Nagar area. Our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some dead bodies. Please help us in this matter since it becoming a serious issue and already made some persons hospitalised.
                        We hope that our government will take some strict action in this matter as soon as possible so that we can proudly say that WE ARE DELHITIES

                        Yours truely,
                        Megha Taneja
                        Resident of INDIA
                        Delhi Jal Board customer support has been notified about the posted complaint.
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                          Y
                          Yogayoga
                          from Delhi, Delhi
                          Feb 18, 2017
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                          Address: New Delhi, Delhi, 110059
                          Website: consumercomplaints.in

                          Kno no [protected]
                          Address: yogender kumar, rz-c-26. G. F. Gali no 14, madhu vihar, uttam nagar east, uttam nagar-110059
                          After capture meter reading
                          Next current meter read - here is a broblem
                          I fill meter reading 136
                          After filling 136
                          I generate bill
                          (I get massege-current meter read should contain valid number)
                          I have five digit meter
                          My meter reading was 00136
                          Ir,
                          Kindly solve my problem to generate water bill
                          Thanks.
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            V
                            vchaba
                            from Delhi, Delhi
                            Feb 18, 2017
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                            Sir,

                            I am residing in Kashmiri Bagh, Kishan Ganj, Delhi-7, I received a bill on line dt 17/02/2017 against K.N. [protected] in favour of SUWARAN LAL CHONA. It is domestic connection. I received a bill of Rs. 1065 in which consumption is showing 50 units. with STP status. It is to inform you that ground floor, no body is leaving, so that is a reason meter is not using. But in a meter showing 50 units. Why should I pay this huge amount where only 5 - 10 units are consumed in domestic area only. Please look into the matter and correct the bill accordingly.

                            Thanks
                            vikas
                            [protected]
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                              J
                              Jagdeep Singh Oberoi
                              from Bengaluru, Karnataka
                              Feb 18, 2017
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                              Dear Sir,
                              This complaint is with regard to my water meter for connection New K.No. [protected].
                              The water meter is NOT WORKING.
                              I request you to send your technical representative/meter reader to kindly check the meter and advise me on its repair/maintenance.
                              The last water bill I have received is dated 28 Sep 2016 for Rs 969-00 which has been paid by me.
                              Please acknowledge on e-mail "[protected]@gmail.com" and Mobile No. [protected].
                              Thanking You,
                              Yours faithfully,
                              J.S.Oberoi
                              Consumer
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                P
                                Pradeep Tehlan
                                Feb 18, 2017
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                                Address: New Delhi, Delhi, 110043

                                I have to visit every week to Delhi Jal Board Najafgarh and to collect the drinking water tanker. Every time they are giving unsatisfactory reasons and talk in a reluctant manner. Today i am going to visit 5th time consecutively for solving the same. i am also calling on Delhi Jal Board Complaint numbers from last month but they are not sending. Please take some serious and quick steps.
                                Pradeep [protected]
                                tehlan.[protected]@gmail.com
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  G
                                  Gaurav252
                                  from Delhi, Delhi
                                  Feb 17, 2017
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                                  Address: New Delhi, Delhi, 110032

                                  Sir,
                                  I am residency of h-101, st.no.-10, Balbir nagar, Shahdara, delhi-110032.my complaint is about sewer choking.Main sewer line of my home here about is blocked since last 15 days and no one resolve the problem we are facing.we are facing many problems in regular living.
                                  I humbly request you to please do action about this problem as early as possible.
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    A
                                    aktagarwl
                                    from Delhi, Delhi
                                    Feb 16, 2017
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                                    Address: New Delhi, Delhi, 110085

                                    Due to a fault in the common roof water tank, there has been a continues leakage of water resulting in huge wastage on regular basis.

                                    The society administration lacks coordination failing to achieve a solution. Here, I request the concerned authorities to take up the matter.

                                    Ankit Agarwal
                                    7-A citizen enclave
                                    Sec - 14 ( ext)
                                    Rohini - 110085
                                    Date[protected]
                                    Delhi Jal Board customer support has been notified about the posted complaint.
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                                      V
                                      vsethi
                                      from Noida, Uttar Pradesh
                                      Feb 16, 2017
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                                      Address: New Delhi, Delhi, 110016

                                      Sir
                                      I would like to pay your attention towards the drainage cleaning of the back lane of F-7 - F-8 Green Park Extn New Delhi -110016. The manhole is situated at the dead end of the lane As such there is little /no supply of water from the dead end thereby causing accumulation of heap of silt, which in turn obstructs the flow of sewage water frequently. This result in the overflow of sewage into the houses located at the ground floor
                                      Therefore it is requested that the manhole be urgently DE-silted to avoid health hazard to the residents.

                                      An urgent action is requested.

                                      Vinod Sethi
                                      Delhi Jal Board customer support has been notified about the posted complaint.
                                      Pipeline broken from last 15 days in delhi near Institute of disaster management ito delhi please look.
                                      A lot is wasted get wasted every day

                                      Desilting sewage line - Comment #2662622 - Image #0
                                      Desilting sewage line - Comment #2662622 - Image #1
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                                        S
                                        Sanjay Sharma1981
                                        from Mumbai, Maharashtra
                                        Feb 15, 2017
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                                        Address: 110059
                                        Website: Delhi Jal Board

                                        Delhi Jal Board — Incorrect water meter reading K No [protected]

                                        Feb 15, 2017


                                        My K No is [protected], I have recd water bill dated 26 Jan 2017, The meter reading shown on the bill is 2096.86 whereas the actual reading on the meter is differet. I dont understand the reason for short reading

                                        Please have the bill rectified. Also the should be retaken earliest..I hope the complaint will be addressed. If not rectified it will affect the bill of the next cycle...
                                        Delhi Jal Board customer support has been notified about the posted complaint.
                                        Without meter uses water this RZ-B-2/58 tikka singh vohra, vijay enclave palam dabri road, ish ke karan hame bahut pani ki kilato ka samna krna pad raha hai or ye roj pani road pe pipe laga k janbhuj kar chhod dete h ap jald hi inka meter laga k pani ko barbad hone se roke taki hame pine ko pani nasib ho sake or puri gali ko ganda hone se bachaye

                                        Wrong Bill against 5779027469 - Comment #2662655 - Image #0
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