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Delhi Jal Board Complaints & Reviews

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Updated: Dec 29, 2025
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S
so11
Dec 3, 2016
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Address: 110059
Website: fg

The water supply at my residence in U-47 subhash park uttam nagar west is extremely smelly since past 4-5 days. I have checked there is no issue with the tank, but supply water is that smelly and i can see the color of the water is also little dirty with floating substances in it. Need urgent attention to this. please mention which phone number to contact for the same.
Delhi Jal Board customer support has been notified about the posted complaint.
We have no water supply since last two days without any intimation. We have no other source of water at our homes. Please either give Water supply immediately or give intimation when it will be given, so that we can do the needful
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    SukrityW
    from New Delhi, Delhi
    Dec 2, 2016
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    Water wastage through overflowing water tank

    Address: New Delhi, Delhi, 110060

    A lot of houses have problem of water overflowing from their tanks in block 10 of old rajinder nagar area. People either don't use an alarm for tanks or are simple ignorant and leave their electric motors on while they are away from home.
    Every evening 10/11 and 10/10 are the house numbers in old rajender nagar area which have water overflowing from tanks and polluting the lanes. They are wasting water and causing land pollution also....
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    niteshkapoor149
    from Noida, Uttar Pradesh
    Nov 27, 2016
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    Address: New Delhi, Delhi, 110048
    Website: Delhi Jal Board

    The main fresh water supply pipe line running between M 46 greater kailash part 2 to M 164 greater kailash part 2 has a major leak for the last few months.

    the walk way and the road way has started to cave in & is damaging the house number M 164 greater kailash part 2 and the surrounding house, as the water is seeping into the foundation.

    Nitesh Kapoor
    +91 [protected]
    Delhi Jal Board customer support has been notified about the posted complaint.
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      L
      laxman singh tariyal
      from Delhi, Delhi
      Nov 24, 2016
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      Our bill of old wcn :58809 and new k. No. [protected]
      Is rs.686/- for oct. And forthe last month it was rs. 854/- and for the month of aug it was rs.1002/-. As per consumption bill is too high. As water supply isvery low and it is after every four days. Pls look into the matter and alsoinstall the meter also.
      Kindly instal the meter also.

      My new mob no. [protected]
      Email id: laxman. [protected]@yahoo.in
      Delhi Jal Board customer support has been notified about the posted complaint.
      Dec 03, 2016
      Manorama Tomar's response
      water is coming in some of houses and on the other hand no supply in rest???? its happening thrice a week please take action otherwise it will taken further.
      There is no water supply in najafgarh from last 3 days (mazsodabad colony) delhi-110043 i donot know what is the problem every week it happens?????

      please address our complain
      manorama tomar
      rz-126 mazsodabad colony delhi
      najafgarh
      [protected]
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        R
        Rosa030
        from Delhi, Delhi
        Nov 23, 2016
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        Address: New Delhi, Delhi, 110065

        The water supply at my residence in east of kailash e block is extremely smelly since past 4-5 days. I have checked there is no issue with the tank, but supply water is that smelly and i can see the color of the water is also little dirty with floating substances in it. Need urgent attention to this. please mention which phone number to contact for the same.

        Thanks
        Delhi Jal Board customer support has been notified about the posted complaint.
        Dear Sir,

        I want to complaint regarding sever overflow last six months but no one listen the matter/complaint . Already so many complaint regarding this overflow issue.

        H.No.228, Street No-3
        PAL Mohalla,
        Mandwali, Delhi 110092

        Smelly and dirty water supply - Comment #2608492 - Image #0
        Smelly and dirty water supply - Comment #2608492 - Image #1
        Smelly and dirty water supply - Comment #2608492 - Image #2
        Smelly and dirty water supply - Comment #2608492 - Image #3
        My K.NO. [protected] and I am using daily 200 ltrs of water daily or less then this. and I noted my water meter in your dept. but my bill amt is Rs. 1233/-

        Please check and verify if daily usage is 600 ltrs daily then why are you generating bill to me.
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          eravimangalam vasudevan
          from Gonda, Uttar Pradesh
          Nov 23, 2016
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          Address: New Delhi, Delhi, 110007

          My consumption of water is very less and I used to get Rs.zero bill for long time. Now I received bill for Rs.2229 which is very very high. I have sent a letter to Delhi Jal Board but no reply received. It needs thorough investigation. Please confirm and send me fresh bill. Kejriwal Government allowed free water for small consumers hence my bill should have been Rs.zero only. Whey then such heavy bill as if I am using water for 24 hours. We get water supply only for one hour in the morning and one hour in the evening and hence the bill raised seems to be a system mistake or feeding wrong details to the system.
          Delhi Jal Board customer support has been notified about the posted complaint.
          Nov 23, 2016
          Updated by eravimangalam vasudevan
          Kindly confirm as the sms received mention that my water connecton will be discounnted
          My k no is [protected].
          my contact no [protected].
          my water bill reading till 28th nov is 56 units which is under the 20 units free water utility scope. Inspite of it, a bill of rs 389 had been generated by delhi jal board.
          Kindly look into the matter.
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            B
            bhama devi
            from Delhi, Delhi
            Nov 18, 2016
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            Address: New Delhi, Delhi, NE2

            I beg to inform you that my water consumtion is every days maximum four hundred leters, as per our consumtion ratio, i am not covered with billing stage. The above bill wrongly rage aginst my connection.
            I theare fore request to yoy kindly rectify the above bill. Please do the needfull and oblige
            Regard with thanks
            Yours truely
            Bhama devi
            C-18/6, dayal pur
            Delhi
            Delhi Jal Board customer support has been notified about the posted complaint.
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              pawan1535kumar
              from Faizabad, Uttar Pradesh
              Nov 17, 2016
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              Address: 110033
              Website: www.djb.gov.in

              Sir
              This is Pawan Kumar Sharma A- block, House no. 1118, Jahangir Puri, Landmark: opposite mcd school a block, Delhi-33. Sir here because of blockage in sewage line our main waterline is affected and lot of smell in water.
              Sir we and our children are effected with this. So sir i request your goodself to kindly get resolved this matter as quickly as possible .

              Thanks.
              +1 photos
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                Tushar Manna
                from Bhim Tal, Uttarakhand
                Nov 15, 2016
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                Address: New Delhi, Delhi, DEL
                Website: www.consumercomplaints.in/new_complaint

                Dear sir
                My k. No is this [protected]
                Please attend my request, this is my fifth complain regarding the same. Yes i shared that my meter is ok but we are not using that for long time and we paid what about we get as a bill. But one day we think that it is too much for a family so when we complain regarding the same then one of the office person told me that bill status is showing that it is stop so what ever is bill amount that you have to pay, like that we paid several time and we lost so much money for this therefore my request is this please look in to this. Now we are using the water supply and that i shared earlier in my complain and you may see that if you want. Meter is working fine and i ask a plumber about that meter and he told it's ok and no need to be replace. So please enquer about and in form me and not only that please send a correct bill which we can pay and fill good.
                Thanks
                Savitri manna
                K. No [protected]
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  D
                  Drsks
                  from New Delhi, Delhi
                  Nov 14, 2016
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                  Address: New Delhi, Delhi, NA
                  Website: www.djb.in

                  Water meter readings are full of anamolies irregularities in general and in recent past in particular. For example:

                  Meters running and reading most regularly & efficiently are being recorded / reported as stp by meter readers. Zonal office (S) turn their ears deaf and eyes blind on the matters reported to them.
                  Invariably the meter readers either do not make their apperarance for reading meters or just come running and disappear before being noticed/meter boxes are opened for reading
                  Delhi Jal Board customer support has been notified about the posted complaint.
                  Nov 14, 2016
                  Updated by Drsks
                  Most efficiently and regularly running water meter is being reported as STP. Action on the part of Meter Reader(s) is due to ill intention &/or for collecting more and more revenue which is never due.
                  The intentional anomoly is a very serious matter and is to be remedied judiciously by the DJB Authorities please.
                  Reporting matter to Zonal Office has yielded no results as the authorities there turn their ears deaf and eyes blind.
                  In view of facts above Matter needs attention and urgent remedial action on the part of DJB Authorities please
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                    Pravesh Aggarwal
                    from Delhi, Delhi
                    Nov 14, 2016
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                    Address: New Delhi, Delhi, 110070

                    Respected Sir,

                    An unauthorized and illegal water connections (approx 20) working in Prop No. 112 A/9, Kishan Garh, Vasant Kunj, New Delhi-110070. I have make so many phone and letter to inform police and jal board Delhi, but no action have been taken.

                    No any action taken by Delhi Jal Board on my complaints. So please disconnect and take the action against the J.E. and the user o[censored]nauthorized apartment to have unauthorized and illegal water connection.

                    Thanking You
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      Vinay Khera
                      from Noida, Uttar Pradesh
                      Nov 14, 2016
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                      Address: New Delhi, Delhi, 110024
                      Website: Consumer Complaints

                      The above mentioned connection is at D-424, Defence Colony, Ground Floor, New Delhi - 110024 in the name of Col P.C.Khanna.
                      We have been paying through our bills regularly through online internet. Last one paid on 5 November 2016 for INR 567.87 which has been acknowledged by SMS from you.
                      It seems water supply has been stopped from the last week or so. Please check at your end and restart the water supply. It seems First Floor has not paid any bills. you might have disconnectd our connection instead of the First Floor.
                      Delhi Jal Board customer support has been notified about the posted complaint.
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                        Z
                        zini chaurasia
                        from Srinagar, Jammu and Kashmir
                        Nov 14, 2016
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                        Address: New Delhi, Delhi, 110089

                        I am a resident of D-233, Green valey apartments, sector-18, Rohini. I have paid my old bill till 27 september, 2016. And now in the new bill they have added an arrear of 1272 over the original bill of 667. kindly resolve this as i have duly paid my bill and this arrear is the extra added money, which is not supposed to be there.
                        The bill is dated on 3 november and even the reading is not there.
                        Delhi Jal Board customer support has been notified about the posted complaint.
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                          J
                          Jawahir Dhar
                          from Noida, Uttar Pradesh
                          Nov 12, 2016
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                          Address: New Delhi, Delhi, 110048
                          Website: www.djb.gov.in

                          Dear sir. I received water bill dated[protected] showing excess payment of rs 3467.00 with meter reading of 309. There after i received other bill dated[protected] for rs 6863.00 without meter reading which was paid under protest on[protected]. I have again received another water bill dated[protected] for rs 1282.00 again without water meter reading inspite of the fact that my meter is in working condition. I informed mr ram niwas zro south about water bills being sent without taking meter readings. He asked me to whatsapp photo of my meter reading, so that revised bill will be prepared. We are just three persons in the flat how can we consume drinking waterat rs 32.87per day. As per the bill of rs 1282.00 for 39days. Request 1. To kindly prepare proper water bills on actual meter readings and not adhock basis water meter reading on[protected] was 357.80. Awaiting your response. Thanks.
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            ranjeet sharma 09
                            from Noida, Uttar Pradesh
                            Nov 9, 2016
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                            Address: New Delhi, Delhi, 11093
                            Website: delhijalboard

                            Delhi Jal Board — Wrong meter reading k no [protected]
                            Ramakant thakur on Nov 9, 2016 (Today my meter
                            reading 533)

                            K no :-[protected]
                            Ph. No [protected]

                            I got the water bill dated 09 nov 2016 (very high 1703rs)

                            Where in the meter reading is 553 units as on 07 sep 2016

                            But my water reading in the meter is 533 units as on 09 nov 2016

                            I tried to complaint online but the site does not supprot to submit the complaint

                            Please correct the water bill

                            Thank you

                            ramakant thakur

                            Email id:[protected]@gmail.com
                            Delhi Jal Board customer support has been notified about the posted complaint.
                            Hi,
                            I am resident of jain park gali no 05, uttam nagar new delhi.
                            From last 5-6 days, I got contaminated water supply.
                            Kindly do the needful.
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                              Uttam Meena
                              from Delhi, Delhi
                              Nov 8, 2016
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                              Address: New Delhi, Delhi, 110077

                              1. The K.No [protected] residing palam colony New delhi 110077
                              2. The DJB complaint no. [protected] dated[protected] has been closed without attended and informed.
                              3. It is regarding the complaint of faulty meter since july 2016 which has not been attended. The meter was replaced by DJB in june 2016 against the scheme of replacing water meter.
                              4.The replaced water meter No.15091833 which was changed against the customer installed new meter No SW2_CMG 3083 was faulty since installation and the same was noted and reported by water meter reader in his June 2016 water meter reading and Bill generated of the month of July 2016.
                              5. The problem of water meter has not been attended till now as the water meter replaced has been faulty since beginning/installation.
                              6. It is kindly requested to replace the existing faulty water meter so that it recorded the exact consumption amount.
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                M
                                misc
                                from Delhi, Delhi
                                Nov 7, 2016
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                                Address: New Delhi, Delhi, 110059

                                It is reported that DDA hastsal market shopkeepers have unauthorisedly taken water connections with the connivance of DDA residents LIG 397 to LIG 418 and the shopkeepers have also installed submersible motors at the back of their shops without the permission of DJB and they are also selling the water through water tanks. An immediate raids be conducted to inspect physically at the back of the shops and infront of LIG 397 to LIG 418 and you will find illegal PVR pipes are going to their shops from the LIG water pipe which is illegal and DJB is not issui ng the water bills as the water connections are not in the DJB records which is resulting the revenue loss the DJB and water is not coming in ful pressure to the residents whenever it comes. Please remove the illegal connections immediately.
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  Vijay Khot
                                  from Mumbai, Maharashtra
                                  Nov 6, 2016
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                                  Address: New Delhi, Delhi, 110059
                                  Website: www.delhi.gov.in/wps/wcm/connect/doit_djb/DJB/Home/Contact+Us

                                  Hi,

                                  I am resident of mohan garden house no - 246, near sanjivni public school, uttam nagar, new delhi 110059.. All the gutters are blocked and the water is flowing below my house causing all the flooring and tiles to break due to this. The houses in my society is getting weak and weak everyday due to this. The water is logged in the empty plots, making it breeding ground for dengue and chikungunia mosquitoes. This is a very severe problem.. I have also complained almost 6 months back but no solution.

                                  Please help us on this issue or if a earthquake comes even of minor frequency it will cause a great damage due to this water logging.

                                  Please contact me on [protected] or [protected]@yahoo.com for the details.
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    A
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                                    Website: D.J.B

                                    Dear Sir My Name is Rajni. I m Resident of F-75/3, Gali jo.-03, Shastri Park. My D.J.B K NO number [protected]. My Water Bill had not send by Any officer from 6 Year's on my home. before Times I had submitted Many Complaints in Seelampur D.J.B. but Not Give me Any Response & Not solve this Problems. MY Bill amount is 13, 553 Rupees. It is very High amount for me Because I m Belong from Lower Middle Class. I can't deposits this amount and it's is not correct amount. Because it is make by D.J.B office so it's Wrong status on the water Bills. So please Exempt my Water Bill. Any Queries please contact me [protected].
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                                      pctmtst
                                      from Haldwani, Uttarakhand
                                      Nov 5, 2016
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                                      Address: New Delhi, Delhi, 110092

                                      My consumer no is [protected]

                                      The bill ending October cycle is Rs 4052.
                                      The bill ending august cycle was also over Rs 3000.
                                      The Bill ending June cycle was nil.
                                      The Bill ending April cycle was also nil

                                      Kindly get it checked as how the consumtion in last 4 month and bill can be so high when during summer, the consumption was low and bill was nil.Meter also needs to be checked.
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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