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Delhi Jal Board Complaints & Reviews

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Updated: Sep 4, 2025
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R
Roligupta
from Gurgaon, Haryana
Jun 24, 2016
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Address: New Delhi, Delhi, 110029

I was out of country and house was locked and still the bill of 8854 has been charged, request you to take action on it . The water metre needs to be checked and also the water table in the area is going down so I really don't know if the water is coming in the pipes from Delhi jal board . So under such situation the matter needs to be resolved, I am a senior citizen and cannot come and do the complaint so I need urgent help

Looking for a quick reply
Mrs Sudha Krishna
A 1/33 Safdarjung enclave
1st floor

26109675/ [protected]
Delhi Jal Board customer support has been notified about the posted complaint.
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    Kirti23
    from Coimbatore, Tamil Nadu
    Jun 23, 2016
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    Address: New Delhi, Delhi, 110075

    I( Harsh Sethi) am a resident at A59/159, Gulab Bagh, Mohan garden, New Delhi. I have a water meter with KNo. no. [protected]. I want to bring it to your notice that nobody has come to the address to take water meter reading from last one and half year. They are just simply sending the bill and telling to pay the bill. I have already complaint many times earlier but no action have been taken yet and I have received the message that your complain has been resolved. Kindly look into the matter as soon as possible before l approach to higher authorities...
    Delhi Jal Board customer support has been notified about the posted complaint.
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      muk16
      from New Delhi, Delhi
      Jun 23, 2016
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      Address: New Delhi, Delhi, 110015
      Website: delhi jal board

      To whom it may ever concern
      Dear sir

      My name is mr. mukesh juneja.
      K. no.- [protected].
      Bill id.[protected].
      Meter connection is in name of my father l. shri amar nath juneja.

      Sir, its been heights, there is no water supply in our house since last 3 months, the problem occurred when new sewer pipelines were digging in our area and i guess they have forgotten or didnt connected our line again for water supply. our water connection is 18 years old but now since last 3 months we are facing water crisis.

      Please its a kind request to you, please get our water supply checked n rectify it asap.
      As without water its really difficult to survive.
      Delhi Jal Board customer support has been notified about the posted complaint.
      Sir i am still waiting for my complaint to be attended ... can you please let me know how much time more i have to wait? its already been 4 days to my complaint being given online...

      Mukesh Juneja
      [protected]
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        PrakashJena
        from Mumbai, Maharashtra
        Jun 22, 2016
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        Address: 110085
        Website: DDA & Delhi Jal Board

        Hi,

        My name is prakash jena, i am residing at 165, 2nd floor, pocket-17, sector-24 rohini, there is no water supply or irregular water supply at above mentioned address and because of this it is very difficult to survive without water. Earlier water was coming at 7:am morning for about one hour but since 15 days there is huge problem or almost no supply, sometime water is coming between 4am to 5am that is also not on regular basis..

        You are requested to kindly look into the matter and resolve as soon as possible, please provide us the actual duration of water supply with time.

        Your quick & positive response in this regard will be highly appreciable...

        Thanks,
        Prakash jena
        Mob - [protected]
        Delhi Jal Board customer support has been notified about the posted complaint.
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          kgrov72
          from Delhi, Delhi
          Jun 21, 2016
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          Address: 110058
          Website: Delhi Jal Board

          Sir,
          I am writing to you on behalf of my elder sister, sr citizen (72 yrs old), living in dda lig flat no. B-1b-29, janak puri, new delhi-110058 alongwith his son and daughter in law. There is a water conection bearing water k no.[protected] with bill id[protected]. The water meter is not working for the last one and a half year (Approx) and she is paying a bill for rs. 1560/ for three months. Latest paid on 6.6.2016 vide receipt no.5391. Terminal no.9339921, djbm janak puri-c-2, new delhi which is on average lump some basis. Sir, she is not being benefitted of 20, 000lts free water in a month due to faulty/non-working meter. Their consumption is less than the prescribed free 20, 000 ltrs. Therefore the amount paid by her is to be refunded and the water meter may please be replaced by the delhi jal board. We will pay the cost of water meter approved by djb or let us inform from where it is available so that she will also get benefit of scheme of chief minister of delhi shri arvind kejriwal ji as she is valuable sr citizen of delhi
          Delhi Jal Board customer support has been notified about the posted complaint.
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            A
            Arabinda Pradhan
            from Gurgaon, Haryana
            Jun 21, 2016
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            Address: 110016

            Hi Sir,

            This is to inform you about repair work going at Phase-2, DDA, Katwariasarai (Qutab Institutional Area) for last many weeks. Repair work continuing for the new water pipe installation. All the raw materials piling in-front of my house and mixing machine close at my door. Work and the raw materials (sand, gravel, cement and water tanks) pilled at my door; causing huge blockage to open my gate and huge noise and dust pollution. Many times ashed your contractor to clear or shift work station to open place but of no result.
            This is a residence area and this type of pollution, road blockage and even piling of raw material in-front of house flout all norms.
            Kindly ask to take proper action again the said contractor and remove the raw materials with immediate effect.
            Regards
            Arabinda Pradhan
            (60-A, Phase-2, DDA Flats, Katwariasarai)
            +1 photos
            Delhi Jal Board customer support has been notified about the posted complaint.
            Hi Sir,

            This is to inform you about repair work going at Phase-2, DDA, Katwariasarai (Qutab Institutional Area) for last many weeks. Repair work continuing for the new water pipe installation. All the raw materials piling in-front of my house and mixing machine close at my door. Work and the raw materials (sand, gravel, cement and water tanks) pilled at my door; causing huge blockage to open my gate and huge noise and dust pollution. Many times ashed your contractor to clear or shift work station to open place but of no result.
            This is a residence area and this type of pollution, road blockage and even piling of raw material in-front of house flout all norms.
            Kindly ask to take proper action again the said contractor and remove the raw materials with immediate effect.
            Regards
            Arabinda Pradhan
            (60-A, Phase-2, DDA Flats, Katwariasarai)

            Repair work for new water pipe installation - Comment #2479181 - Image #0
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              N
              nimspappu
              from Mumbai, Maharashtra
              Jun 19, 2016
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              Address: 110016

              Its been a few days that the water supply in our area has been smelly and dirty. This problem has arisen earlier, happened frequently for a few days . We are staying at Katwaria sarai, New Delhi - 110016.Now we are facing scarcity of water.Since two days we haven't got water.

              Please look in the matter and resolve it asap, as you might understand its really tough to survive without water in summers in Delhi.

              Awaiting a rapid action...
              Delhi Jal Board customer support has been notified about the posted complaint.
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                M
                M.V.Ramadasan
                from Delhi, Delhi
                Jun 17, 2016
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                Dear sir,
                I am gita ramesh, 116-117 chhatarpur village, dr. Ambedkar colony, new delhi 74
                I have submitted an appliction for my new water connection of my residents on28.03.2016. This is the second time i appliet. First time the concerned officer visited. But after that their file missplaced. So again i applied and that timke i got a arn no. 13538. I submitted the application in saket office. After that they visited our place and take the report. Till dsate the concerned department is not sactioned the connection. I checked the appliction status every day.In that status is mentioned that sent to zro for field inspection and file saction. This is the mentioned in the position. I am herewith requesting to you kindly sanction the connection at the earliest
                Thanking you
                Gita ramesh
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  Nikhil_Mal
                  from Delhi, Delhi
                  Jun 16, 2016
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                  Address: New Delhi, Delhi

                  Its been a few days that the water supply in our area has been smelly and dirty. This problem has arisen earlier, not so frequently but like 3-4 times for a few days each time every year. We stay at B-1 Block, janakpuri, New Delhi - 110058.

                  Please look in the matter and resolve it asap, as you might understand its really tough to survive without water in summers in Delhi.

                  Awaiting a rapid action
                  Delhi Jal Board customer support has been notified about the posted complaint.
                  I am a resident of B1 block Janakpuri as well and I am facing the same problem with same frequency every year.
                  We need a permanent solution as water is something which has direct impact on our health.
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                    V
                    vicky@76
                    from Delhi, Delhi
                    Jun 16, 2016
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                    Address: New Delhi, Delhi, 110035
                    Website: delhi jal board

                    Dear Team,

                    Please note we have joint family and staying together in different floors in DDA Flats- Keshav Puram but have only one connection. This is actually suggestion and advise to give connections floor wise for Joint Family by showing relevant documents same as of Electricity department.

                    You guys are doing great job by providing subsidy for less usage but we are not getting any benefit because of this. Hope you understand the situation and unlike other parties you will think about it.

                    Thanks & Regards

                    Vinay Khanna
                    Keshav Puram resident
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      Pramod Arora
                      from Gurgaon, Haryana
                      Jun 16, 2016
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                      Address: New Delhi, Delhi
                      Website: DJB

                      Gali no. 25, bhajanpura, delhi - 53, sirs, there was not water supply (Only 30 minutes for 2-3 times without any fix time, water comes at any time between 12 am to 7 am. Now from 14th june water supply is so filthy one can't brush his teeth water is coming of yellow colour, please do the needful & oblige, i have the problem because we have only source of water is djb not having a connection for underground water.
                      Delhi Jal Board customer support has been notified about the posted complaint.
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                        Mayank Sahni
                        from Mumbai, Maharashtra
                        Jun 15, 2016
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                        Address: New Delhi, Delhi, 110034

                        Since 2016 i haven't recived any printed bill at my home and our neighbors are getting.. and now when i have view bill at your site i found its more than 5000 how that can be possible. Can you provide how you have calculated all this and please explain when did the person come to take reading as nothing is visdible to me in that meter as for long time dust have been surrounded over it .. so please check all these and keep us updated
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                          vijaydhingra
                          from Gurgaon, Haryana
                          Jun 15, 2016
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                          Address: New Delhi, Delhi, 110059
                          Website: delhi jal board

                          We are r/o Mahindra park phankha road, uttam nagar, new delhi. facing lots of problem not getting proper water supply in our area from last 10-15 days, even supply made during timing from 2am till 5am not fixed timing only for 5-10 minutes supply made by your department most of time no supply made. we cannot take rest whole nights.

                          hence request you to look into the matter at the earliest and oblige.

                          Thanks and best regards
                          vijay
                          Delhi Jal Board customer support has been notified about the posted complaint.
                          Problem not yet resolved, still awaiting response. Please expedite at the earliest.

                          thanks and best regard-
                          vijay
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                            Ishu Dev
                            Jun 13, 2016
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                            Address: New Delhi, Delhi, 110009

                            Sir/Madam,
                            I am living in Indra Vikas near Mukherjee Nagar . From past 1 week we are getting very smelly water. Smells like sewer water.
                            Unfortunately it is our water used for drinking and it cannot even used for washing.
                            Before someone gets ill or some serious health problem due to this water...
                            Please look into this matter as soon as possible.

                            Thank you.
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              T
                              tibbu
                              from Delhi, Delhi
                              Jun 10, 2016
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                              Excess water bill for non consumption of water for k no. 4360958667

                              Address: New Delhi, Delhi, NZ2/29
                              Website: www.delhijalboard.nic.in

                              The said connection was sanctioned on 20.06.2014 with demand letter
                              Rs. 19, 483/- which was deposited by me on same day and connection was installed on 30.06.2014.

                              Since then the house is locked and no one is residing there and the present water reading of the said connection is 15 units only.

                              Now i received bill no.[protected] through online demanding rs. 9, 559/- which is very high.

                              You...
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                              ASHOK C96
                              from Delhi, Delhi
                              Jun 10, 2016
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                              Address: 110068

                              I, ashok kumar, resi - c - 96, freedom fighter enclave, ignou road, neb sarai new delhi - 68, have deposited rs. 5, 906.00 as on dt. 05.11.2015 wide rcpt no. 91957 at malviya nagar water services pvt ltd. At thier saket office for a new water connection against k no. [protected], but it is very surprising and socking for me that there is no water line and water meter fix at my home. Although the bill for water charge for an amount of rs. 2106.00 already reached at my house bill dated 29 mar - 2016. It is also very socking that there is no hearing at any customer care and at malviya nagar water services pvt ltd. Counters.
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                bhumika.2101
                                from New Delhi, Delhi
                                Jun 9, 2016
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                                Address: New Delhi, Delhi, 110015
                                Website: www.delhi.gov.in

                                It's been more than 20 days we are facing such a problem in drinking water. The water suplly from Delhi Jal Board is smelly as if it's gutter water.
                                People are having problems in their stomach now, because of dirty water. It has such a smell that people are not even willing to clean their teeth from it.
                                People have started taking the bisleri cans from the other water can suppliers.
                                If this problem will continue like this then none o[censored]s will now pay the water bills & will do strick against DJB very soon.
                                Hell lot of complaints has been done from our side, but there is no improvement.
                                We will also write this compalint in the newspaper, Even if their's any leakage in the drinking water pipe, then why cant it be repaired till date. It has been more than 20 days now.
                                We request you to kindly pay strict attention towards this & make it normal as soon as possible.
                                Regards.
                                Bhumika Sawhney.
                                Resident of B1/232, new moti nagar.
                                [protected]
                                Delhi Jal Board customer support has been notified about the posted complaint.
                                there is no water supply for last 4 days in motinagar. Its so difficult to survive here.
                                Please supply water in motinagar 11A block please its humble request.
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                                  Vaishnaviheera
                                  from Delhi, Delhi
                                  Jun 10, 2016
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                                  Resolved

                                  Address: New Delhi, Delhi, 110033

                                  My three newly install water meters are theft on 07/6/2016 morning whose K. Nos. are 1. [protected], 2. [protected], 3.[protected]. What should I do ? Pls.solve my problem. My add.is A-660 Jahangir Puri, Delhi-110033. One of the meter is First Floor whose K No. is [protected]. 2nd meter is the 2nd Floor whose KNo. is [protected]. And 3rd meter is 3rd floor whose K No. is [protected]. All three meters were installed at outside of Ground Floor.

                                  Yours sincerely

                                  HEERA LAL
                                  Mobile : [protected]
                                  Jun 10, 2016
                                  Complaint marked as Resolved 
                                  Pls. Solve my problem
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                                    Kundan Rawat
                                    from Delhi, Delhi
                                    Jun 7, 2016
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                                    Address: 110092
                                    Website: Delhi jal board app

                                    I tried to generate online bill but it's not working. Please modify my bill.
                                    My last bill was modified on jan.2016, that time meter reading was 52, now meter reading on 30th may 2016 is 90. According to this from jan 2016 to 30th may 2016 my consumption is 38 units.
                                    My kno no. Is [protected].
                                    Meter picture is attached for your reference. Meter reading shown in pic is on 30th may 2016.
                                    Please modify my bill at the earliest possible.


                                    Kundan rawat
                                    +91-[protected]
                                    +1 photos
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                                      divya_ks
                                      from New Delhi, Delhi
                                      Jun 7, 2016
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                                      Address: New Delhi, Delhi, 110086
                                      Website: djb.gov.in

                                      Respected Sir,
                                      With Due respect i want to draw your kind attention towards my water bill, which is of rs 3742. I am regularly paying my water consumption bill but still this bill amount came. My home water consumption is same from years.
                                      I also want to draw your attention towards a DJB person come to note the meter reading is always ask f or 300 rs. KNO [protected] Bill is attached
                                      Please do the needfull, i will be highly thankfull to you.


                                      Thanks and Regards
                                      Divya Kr Sharma
                                      [protected]
                                      +1 photos
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