Delhi Jal Board Complaints & Reviews

Hi,

We got a new water meter on 22-Dec-15 before which all pending dues were cleared. We received 2 bills:
First one dated - 20th Feb 2016 (Bill Amount 72/-)
Second bill - 27th April 2016 (Bill Amount 132/- along with late fee 55/-)

There was no meter reading done for any of the bill and the current consumption is far too less as shown up in bill.

When the first bill came up, we brought up this in Notice of officials ans we were advised to wait for next bill. The second bill had similar pattern along with late fee charges which should not have come in first place.

Kindly take due action and generate the correct bill.

Name - Joginder Singh
Zone/ MR Code - EZ2/273/METERED
Area Code - A-13/ ShivPuri
New KNO - [protected]

Dirty and stinky water
Hi,
Atish verma staying in h. No. 68, mungesh pur, bawana, delhi-110039. The concern i want to highlight here is related to the water supplied by our so called “delhi jal board”. The quality of water they supply is really awful. It stinks, bad in test, & colored…in one word its pethetic. I really don’t understand why our civic amenities are so careless about their work, whereas they are the one who should be more concern about these things. The use of such quality of water can lead to many deceases and can cause severe health related problems. One can survive without food for days but without water. By the end of the month we receive the water bills for our uses, which unfortunately we could not due to “super fine quality” of the water supplied to us.

As i can see this efficient board (Djb) have already 10 complaints against them hence it can be easily guessed how effectively they are providing services all consumers in delhi?

Request you to take necessary action against the same asap.

Thanks & regards,
All mungesh pur citizen

The problem of bad water supply in my area gali shaban lal kuan road gran delhi 110006 . Sir many time we give complaint to our area MLA but he cant do anything sir .sir we are facing this problem for last 1 year. The lane have not been changed near 11 year. Sir we people thing it fully damaged so my humble request to change the water supply lane of my area.

Thanking you
Junaid parvez
[protected]

K. No. [protected]
Address : g-275, gali no. 6, adhyapak nagar, nangloi, delhi-11041.

The water flow is not coming in the pipeline for three month, we are closely monitoring. The consuming water bill is being prepare and send the sms on register mobile with consuming single drop from the connected line. We have to arrange the from other location which is too far from our house.

Please do the needful at your end and resolve our problem.

Dear sir i am resident of b1a /5b we are getting very bad water like crap one zonal emginer of west visited here he seved us notice attached with this letter we are ready to change our pipes but he has sayibg we have to change extended sewarge pippes also delhi jal borad charging 600 sewarge charges in every bill so why have to do it privately this work as per his notice we are ready to do his reqirement but sewarage work should we done by delhi jal board
O please reply in this regard other this case going in press

S. No bill id bill date consump) bill period consump sewerage service water cess sub sub arrear adjustment adjustment current
Tion (Kl charges charges charges charge total total added subtracted bill
In bill
[protected]apr-16 60 26 feb16 to 26 april[protected].24 1.2 1424.44 1424.44 5432.39 0 0 6857
[protected]feb-16 35 24 dec 15 to 26 feb16 153.65 52.19 312.34 0.7 518.88 0.00 5046.42 385.97 0.00 5432
[protected]nov-15 58 07july 15 to 2 nov 15 236.67 142.01 575.88 1.16 955.72 0.[protected]
[protected]sep-15 31 07july 15 to 1 sept15 118.04 70.82 273.3 0.62 462.78 462.[protected]
[protected]jul-15 35 23 sept 14 to 7 july15 not in bill not in bill not in bill not in bill not in bill 1145.[protected].51 -1530
[protected]/2/[protected]sept 14 to 24 feb15 not in bill not in bill not in bill not in bill not in bill 2606.80 0.86 67.52 2675 paid by cheque


From the above statement it is clear that i have paid rs.2675/ by cheque as at s. No.1
Bill at s. No. 2 3 and 4 shows negative dues.
Bill no at s. No. 5 shows total bill of rs.5432/- with arrears of 5046/- and adjustment of 385.97

When the bill at s. No. 2, 3 and 4 is negative i am not able to understand how come the bill at
S. No. 5 shows arrreas of 5046.32/- nor is the details of the arrears given

I have mailed to delhi jal board regarding the discrepensasies. I received a e. Mail saying that the matter
Is closed and in the bill at s. No. 6 they have added the amount of rs. 5432/-
There is no details of how such arrears has arrived
Demanding such huge payment for not fault of mine is making it painful for myself and to make such huge payment for an ordinary
Citizen is very difficult.

I am Gopal Biswas. I live in G-118, Gali no.-8, Vishwas Park, Uttam Nagar, New Delhi -110059.
I had paid my last water bill at the mid of the February and now here bill comes at the month between March to April and the total amount is Rs-1821. and the kind authorities send me the addition of arrears charge in water bill is Rs-1029. that is not fair charge.
I have paid all my previous water bill . why should u add arrears charges. My k no. is [protected] and bill id is[protected] u can check.
I request to the kind authorities that please cut my arrears charge as soon as possible . and hope u will look into this matter seriously. i would be thankful to u i[censored] look into this matter.
Yours Truly
Gopal Biswas
contact no.- [protected]

Dear sir / madam,

Please to inform you that i am a resident of 14 a, dda flat shahpur jat new delhi 11009. We received our last bill in the month of august with a zero balance but unfortunately our this moth bill is rs.7918/- for the period of 13th march till 15th april 2016.

We request you to please help with the correct bill so that we will pay the actual amount accordingly.

Your kind co operation in this regard is highly appreciable.

Best regards,
Yashpal sharma

Respected sir


We are facing a problem of bad water supply in lal kuan rod gran area delhi 6 . Sir most of the time there is no water supply in my area and by chance its come than the taste of water is not suitable for drinking there is smell in its like cever or colour like toilet .


Respected sir we are in very trouble plez this situation under your consideration

And resolve this as soon as possible sir


And many times i or many people give complaint to MLA imran hussan office but no one resolve this area problem sir


Thanking you

Your faithfully


Junaid parvez

[protected]

Irregular water supply.
Respected Sir,
We are totally five hundred families residing in our locality. We are facing a severe problem of growing instances of insufficient water supply for the last three months in our locality.
But during the last three months the problem has increased to a lot due to less supply of water. Because of less supply of water there is a growing instance of disputes among our local people. Many times we have to return home with our empty vessels.
We have already given many complaints to our local authority. They are always giving us empty promises and doing nothing. So kindly am requesting you to look into this matter personally. If you do the needful then I shall be very much thankful to you.

Thanking You,
Yours Faithfully,

ASHISH
Partap garden
uttam nagar
new delhi -59

Sir, i sanjeev kumar Consumer Kno: [protected] have received the massage on dated 4th May 2016 that your water bill is Rs-10799/-.
I want to clear you in B block, Patel Garden, Kakrola Mor. New Delhi-59, earlier there are no supply of water in this Gali. From last one month water pipe is connected to main water supply pipe, so now water is coming. My water meter is ok but i am not using the suppiy water yet now.then how come the huge amount of money. You should work properly so that we people not face any difficulties.
Thanks.

Iam a resident of Sri Nagar street no. 1 back portion, shakur basti near Rani Bagh. I would like to draw yur kind attention regarding wastage of water in our locality. There is one lady who daily used to wash the road outside her house twice a day with a pipe. She had a boaring connection fitted with the motor so the flow of water is also very fast. She is wasting fresh water like this. I request you to please look into this matter as early as possible. Such people should be punished or charge fine on them. Regards

Delhi jal board — dirty water supply resulting in sick family
Advocate ashish bansal
Please note that we thei am resident of d-10, prathviraj road, adarsh nagar, delhi-110033 have been getting dirty water supply for past few days. The color of the water is yellow and it has foul smell. This has unfortunately resulted in diarrhea for our family members . We request you to kindly take the necessary action as soon as posible as we also have babies in the house who have stomach infection and are suffering from diarrhea.

Looking forward to hearing from you soon.


Thanks and regards

Dear sir
I have allready complaints this issue my k.no [protected] name b.s rawat house no.1044 D block gali no .12 Khajuri khas new delhi 94 .mene aap ko bataya tha ki hamne karib 3 saal se pani ka conection nhi liya tha jiski wajah se hamare mitter riding nhi raha tha ab oct 2015 se pani ka conection le liya hai aur ab hamare miter ki riding bhi chal rahi hai magar delhi sarkar ki taraf se jo scheme nikali gae thi jisme nov tak ka sara bill maff kiya gaya tha .magar delhi jal bord k reding check kene walo ne miter stop mention kr rkha hai jisse hamara bill less nhi hua please i will request you please hamare bill ko bhi kam laraya jaye thanks

Hi this is Manish from delhi, I am facing a problem with delhi jal board last two days our colony light are not coming when the time of water because water is coming at 5:30 somewhere around that's why we facing a problem today light is there but water is not coming last three days very big problem, hole life is distributed, I have a connection of supply water. All family facing problem, drinking water is not there.
Kindly do the needful,
Thanks
Manish kumar
D 20 jaitpur extn badarpur new delhi...
Pin Code -110044

Please note that we the residents of A 25 Naraina Vihar New Delhi have been getting dirty water supply for past few days. The color of the water is yellow and it has foul smell. This has unfortunately resulted in diarrhea for our family members and neighbors. We request you to kindly take the necessary action as soon as posible as we also have babies in the house who have stomach infection and are suffering from diarrhea.

Looking forward to hearing from you soon.


Thanks and regards

K S BEDI
[protected]

I am veer singh chauhan, my house no is 37, khirki village, malviya nagar,
New delhi-110017, water connection no.[protected] in my residence. I and other resident of this gali are facing low pressure and for a short period water supply problem since the new water pipe line lay down. My house is at the end of water pipe line and water pipe line is laying is not properly. We all are suffer this, kindly look into the matter and solve our problem at the earliest as the mercury is shooting high.
Yours sincerely,
Veer singh chauhan, yudhbir singh chauhan, pritam singh chauhan & others mob. [protected]

Resident of RZB-7, Mahavir Vihar, sec-1Dwarka 110045
DJB is worst department, I sick to say that today 01 May at 11pm I had sewerage water in supply, my whole tank at terrace got contaminated and stinking badly. At midnight I emptied whole tank and left with no water.
This is very pathetic and sick to say that I feel ashamed to live in delhi but DJB people are shameless.
I kept sample water in a bottle for verification, let's see how serious DJB will take this matter. I will sue them in consumer court.
Harendra Singh

Dear sir/madam
This is to inform you that i am very fed up with your billing department i have a connection at the address bougainvilla apartments, sector b pocket 3, 3242a third floor, vasant kunj, new delhi-110070 . Since last 2 years i have not received any bill from delhi jal board, please tell me that who is responsible to pay a huge amount infact this is not our mistake this is delhi jal board's mistake that they are not sending us bill on time and it is too much that since last 2 years they didn't send any bill to the above mentioned address who will pay delhi jal boards employee. We can't becoz we don't have so much money to give for their mistake.

Kindly contact me asap on this before i take a strict action and lodge a complaint to consumer court.
Contact number- [protected], [protected]

Dear sir,
It is bring to your notice that my kno # is [protected] in which the water bill was generated rs. 2105/- for the period of 26/03/2016 to 20/04/2016 (26 days) which is unjustibable/unrealistic. Since my meter is in working condition and this much of conumption never done by us. You can see from 2005 to dill date my billing/payments history, always before due date i was deposited the amount and never face abnormal bills. One year back your executives also replaced my meter and after that i was also paid my bills very smoothly without any hesitation. So upto 25/03/2016 my bills was cleared and no outstanding was there. How in 26 days how it can possible this much of consumption was done. This is completely abnormal and very clear to you i am not in a position to pay for such a huge amounts towards this bill.
So you are requested to verify in any condition from my home you can not get this much o[censored]se. We are very sincere and causes about water and i assure you this much os use we were not done. So again i requst you please check at your end and revise this bill and confirm back finally thee nw bill amount to be paid.
Please do the needful.
Thanks and regards
Ramesh ch behera
M-[protected]