Delhi Jal Board Complaints & Reviews

I m satish Kumar living in ranikhera village I want to inform u that we do face water problem everyday . There r also water pipelines in our locality but we do not get any resolution for our problem .
Our near by tanker services is in KARALA wch provide tankers but we r not getting any resolution for our problem.
Even we contact to ur customer care 1916
But they are also helpless to us.
Please provide resolution of our problem
We will be thankful to u.

Sir
I already give u complaint regarding bad water supply on 1674 gali shahban lal kuan near hamdard dawakhana delhi 110006.
Sir its nearly around 10 to 12 years when the pipe line will be change in my area .

And now their is also come very bad smell in water like mix of sever line in it

Kindly change water line in my area its already too late of this.


Thanking you
Junaid parvez
[protected]

Date : 02/june/2016

Sir/mam,

Subject: complaint regarding dirty and smelly water coming in our area.

I applicant raza ahmed s/o habib ur rehman resident of h. No c-228/14 a, street no 10, chauhan bangar, near bilal masjid, new seelampur, delhi-110053. Dirty and smelly water is coming from approximately past one month. This water cannot be used in any form. If somebody drinks that water unintentionally then his/her health may be spoil and may be died also. People are extremely in trouble due to this problem. Previously dirty and smelly water comes occasionally but now, dirty and smelly water comes every time from approximately past one week. From approximately one month we are giving information to respective authorities about this problem. However till now water is not corrected. Jal board officials do visits and only inquired about the problem, but no action they take about correcting the problem. I did complaint on this numbers [protected] and [protected] via telephone. Jal board is not taking any action regarding this serious problem occurring in our area. I did complaint to chief minister of delhi, indian consumer forum, superintendent engineer, chief engineer of delhi jal board on 22 april 2016 and 27 may 2016 via online. Sir, till now we don’t get any response about our complaint and this problem getting bitter and bitter instead of getting corrected. So we are compelled to do complaint. Kindly look after our problem and do correct it. I would be very grateful to you.
Your’s truly applicant name
Raza ahmed raza ahmed s/o
Habibur rehman,
H. No c-228/14 a.,
Street no 10, chauhan bangar, near bilal masjid,
New seelampur
Delhi-110053.
Mobile no [protected], [protected]
Email id: mohd. [protected]@gmail.com
[protected]@yahoo.com

Respected sir/madam

I am one of the residents of Guru Nank Marg, Kewal Park Extension, Azadpur, (Adarsh Nagar Constituency) Delhi-110033. Our area is suffering from highly contaminated and smelly water from past 10 days. The water is blackish in colour and smells like ammonia. It seems it is coming from a Sewer. It is not at all suitable for washing and cleaning purpose and no one can even think of drinking it. I have got an eye infection due to this and many people in the are are suffering from stomach and throat infection. Please help at the earliest.

Yours truly,
Prashant Jain

To,
Delhi jal board
Janakpuri, new delhi
Zone/mr code: wz1/ 413/metered
Area code: a-15/janak puri
Kno: [protected]

Sub :- excess billing

Dear sir,
Your kind attention is drawn to the following for your kind perusal and necessary action.

As per reading reading consumption in kilo litre - 106 kl

Previous meter read - dated 19-mar[protected] kl
Current meter read - dated 22-may[protected] kl

But sir my current meter read is only 1293 (Image attached)

Sincerely yours

Ashish kumar sharma
Add :- shri nand kumar s/o sh
Chander bhan

To. Date[protected]
The Executive Engineer
Delhi Jal Board
Giri Nagar
Delhi

Sub-Excess water bill against key no- [protected]
Name- Roop Chand Haldar
1634-C/14, IIIrd Floor, Govind Puri, Delhi

Respected Sir,
Refer to our abovesaid Key no, Our Bill no[protected], Dated[protected], Due Date – 06/06/2016 bill amount Rs. 6912/- .

I want to inform you that we have received your water bill on 01/06/2016, and have received excess amount of water bill against less use of water consumption. It is impossible as we are only 2 persons in this flat and we both are working. Hole day we are not available at the home.

Hence, we request you please take necessary action against my bill and solve this problem of access amount and please respond as soon as possible as due date is very close.

If any inconvience please contact me my phone no is. [protected] for any information regarding to my water bill

Thanks & Regards,

Polly
[protected]

I am a resident of C-83 preet vihar, Suffering from the problem of sewer mixed water at my residence for more than 8 months now.Number of complaints have been filed but there has been no relief yet.My son has started suffering from hair problem and the smelling water is intolerable so it is high time on your side to take an immediate corrective action for the issue.we have submitted complaints at preet vihar jal board office as well.
Few Complaint numbers are being quoted for your reference-
[protected]
[protected]
[protected]
In expectation of an immediate action

Zro,
Delhi jal board, rohini
Delhi
Dear sir,

It is to inform you that i have cleared all dues against the above said k. Number, lastly paid for the february bill 21, 2016, for rs. 8206.00, since my premise was vacated during the period. Your department had also been apprised about this erroneous bill and status of my house several times, lastly on 29.04.16. I have installed a new water meter in april 2016, as directed by your official, the same had been apprised your department/official in person. But further, i have received demand of rs. 3040.00 to be deposited before 31.05.2016 to avoid penalties. This bill is without disclosing meter reading. My premise was vacated till april, 2016. Your department had been requested to depute the official to visit my house for reading but still awaits and bills like the fresh one can be seen.
Further, i would like to attract your kind attention towards free water supply for 20, 000 liter but here no water was consumed during the period explained and i am paying for that this is unjustified.
Your department/official had been informed my correspondence address and contact no too as my premise was locked during the period
Further, it is kindly requested to depute someone to visit my house for current reading as per my new meter and to raise bill accordingly to avoid inconvenience, this bill also be considered for correction and re issue the corrected bill pl

Thanks,

(Mrs. Sanghmitra chauhan)
K no [protected]
Lig b type flat no. 177
Sector-2 pocket-4
Rohini delhi-110085

Correspondence address:
167, kadamabri apartments
Sector-9, rohini, delhi 110085

I am shivani to complaint against delhi jal board. My k. No is [protected] name of meghraj manchanda living in subhash nagar, west delhi. Its literally very difficult to express which type of problems face by us without drinking water in these days because of gutter water supply by delhi jal board for drinking. Totally black water is coming in taps.

I feel u understand the feeling.

Kindly do needful.
Thanks
Shivani manchanda

This is regarding k no.[protected] in the name of vanita mehendroo. We received a message on our mobile that we have to pay an amount of rs.7, 073/= as bill amount. We have checked out meter today morning the reading on it shows as 104 only (Upto date). The meter was installed at our premises in december 2014 by delhi jal board. Since then only 104 units of meter is consumed by us. Below given is the payments done by us since 19/12/2014 (Taken from the bill copy available on the website) :
Receipt id amount date
[protected].00 16-nov-2015
[protected].00 18-sep-2015
[protected].00 24-jul-2015
[protected].00 06-apr-2015
[protected].00 19-dec-2014

You are requested to make the necessary rectifications, as the bill generated is with wrong calculations.

Thanks

We are resident of H block Dharampura, Najafgarh. This is my second complaint regarding impure sewage like water in our colony. We are facing various health problems due to this dirty, impure n rotten egg smell like almost black colour water.people of our colony have raised the issue to various concerned authorities in personal as well, but all in vain. No action has been taken till today. Water is very dirty n foul smelling, even RO's have been failed. Please look into the matter ASAP.

Lodged complaint on 24/5/16 on 1916 no[protected], but till date nothing has been done.water from the bursted pipe is flooding my house n thousands liters of precious water is being wasted but no one seems to care .at this time of year water being so in short supply n govt is boasting of making so much efforts to conserve water, this really shows the efforts of DELHI govt. i have tracked my complaint on tel no 1916 n each time told that ur complaint will be resolved shortly but even after 5 days nothing done.i tried 24*7 helpline no twice on 28/5/16 at 2015 hrs n on 29/5/16 at 0905 hrs n to my shock there was no response from helpdesk i dont know whom to approach for this problem

I would like to reiterate with this compliant that we don't have water supply over half a month. We a tired by complaining to the djb authorities (Je and line man) but issue could not be fix. We request the authority to verify the issue by visiting in person and then take the necrssary action to ensure the daily water supply.

Complaintant :
Ravinder thakur
Gali no. 8,
Milan vihar, near pusta road jagatpuri, burari, north drlhi

Dear sir,
i would like to inform you that I have connection with DJB
My K. No. [protected]
Name: Smt. Indu Bansal
Address: A-4/55ROHINI SEC-15, DELHI
My meter is not working properly. I've allready made complaint to your service engineer regarding this problems,
Most important thing is that I've got last Bill on date 7th nov 2015
after this bill I are unable to get updated bill till now.
So I would like to request you that please repair/change our meter shortly & solve our problems.

Thanking you,
Mukesh Kumar Sinha

To,
The sub engineer,
Delhi jal board,
D-7 sector-6
Rohini
Delhi – 110085

Subject: complaint letter regarding irregular water supply.

Respected sir,

We are totally 150 above families residing in our locality. We are facing a severe problem of growing instances of insufficient water supply for the last one months in our locality. Our 150 families, which is already insufficient. But during the last one months the problem has increased to a lot due to less supply of water. Because of less supply of water there is a growing instance of disputes among our local people. Many times we have to return home with our empty vessels.
We have already given many complaints to our local authority. They are always giving us empty promises and doing nothing. So kindly am requesting you to look into this matter personally. If you do the needful then i shall be very much thankful to you.

Thanking you,
D-7 sector-6 rohini yours faithfully,

Delhi jal board officer.


Respected sir,
I am tilak rai my new k no [protected] & bill no[protected]
Or transactionid[protected] customer name. Tilak rai and
Address. C block gali no 18 house no. 14 dayal pur. Delhi 110094
Jo ki bill bhut jaada aay hai jab ki delhi me water ka bill maaf kar diya gay hai..
Usky bad bhie rs. 4583.75 bill aay hai.. Hmara bill maaf kiu nhi huaa sir..
Ghar me 4 femile hai bas.

Plg es bill ko maaf kiy jaay..

Thinks and regards

Customer name. Tilak rai

Address c. Block gali no 18 house no 14 delhi 110094
Mob. No [protected]

Dear Sir

Please be informed that we have recd a bill for Rs.8122 against our K No.[protected] of C-24, 3rd Floor, West Patel Nagar, New Delhi-110008. Registered in the name of Ramendra Nath Dutta.

We would like to know, once the premises is locked for almost one year and no consumption of water has been done, then how can the bill be so high, even after the minimum quantities has been fixed by the Jal Board.

We request you to look into this matter and do the needful for rectifying the bill, to make the payment accordingly.

Regards

R.N.Dutta
[protected]

On 1.3.16, i registered complaint over phone no.1916. It was marked to viney gautam je and i talked to him over phone. With repeated request he did not arrange to do the needful. However the complaint was closed indicating execution done without any action.
On mid may'16, again it was reopened thro 1916. To inspect, staff visited. But again no action to resolve it. But on paper, it is again resolved.

Today again, it is got opened thro 1916. Please help.
Regards

With due respect it is to bring to your notice that i am a residence of E18 House No. 72 rohini sector 3 and i have been suffering due to no water supply.

I had also made a complaint on 1916 on 22.5.2016 and the reference no. Was[protected]. On 24.5.2016 i received an sms that my complaint has been resolved whereas neither i had received the water through tanker nor water was supplied in taps by djb.

In summer i have been suffering along with my kid of 5 years, mother of 62 years and a wife who is having a fracture in her hand.

Regards
Sandeep kumar gupta
Mobile [protected]

Dear sir/madam,

Our address is 2/242, ist floor, back side, subhash nagar and k no. [protected].
We received the first bill in feb, 2016 after 15 month. We informed this issue to delhi jal board office. They said that it might be because of some problem and wait for another bill. Next bill is 10, 000. Why would we pay penalties and interest. This is clearly not our mistake.
We request you to remove penalties from our bill which is more than the actual bill.

Kindly look into the matter and remove our penalties.. Reply as soon as possible

Thanks
2/242 subhash nagar
K no: [protected]
Bill id:[protected]