Delhi Jal Board Complaints & Reviews

Sir, I am citizen of Delhi & R/O. New Ranjeet Nagar New Delhi-110008 and some 3 day we faced (not clean water) bad water supply work. Everybody know that clean water supply is the need of everyone. Please notice that complaint. Please grant our complaint. Thank You Your's 'C' Block New Ranjeet Nagar

I am trying to reach Bill Department of DJB using numbers 1961 and[protected] since 9:30 AM. Now its 9:55 AM. No one picks up the call. I am trying to pay bill online but it is giving only Netbanking option to pay it. I need to pay it through my Debit card. Is there anyone availale to handle customers?? Can i get a response

The Zonal Revenue Officer M/s Delhi Jal Board Govt. of NCT Delhi Burari, Delhi- 110084 Sub. Unfair Customers Dealing Ref. : K. No. [protected], Meter No. 310472 Dear Sir/Madam(s), With great regret, I would like to draw your kind attention towards Unfair Customer Dealing is being done by DJB area meter reader Mr. Manjeet since last 3 weeks. Here are the details of full incidents’ for your taking necessary and immediate...

I (Thakuri Devi) resident of C-1-A/90-B, Janak Puri, New Delhi would like to complaint about water bill of two months amounting to Rs. 4039.23 is on very high side as we are only five members in the family and have less consumption of water. You are requested to get the meter/bill checked and revert. My bill id is[protected] K Number is - [protected] Please do the needful and revert. Thanks & regards, Thakuri Devi [protected]

Dear Sir Now a days we are getting very only ten minutes water only Because from the H Block booster Pumb is giving and filling our storage tank on two hours of water. This water is not sufficianta for our colony.Now we are getting only 10 minutes water only. Normally from H Block Booster pumb tan are giving 3 hours water to our storage tank. But now a days only getting 2 hours. Kindly rectify at the earliest. Also our sewage Manhole deccan is totally damanged I informed to our JE Mr. Abhishek but till time he is not attending this case. If anything will happen the DJB is the responsible. Pls transfer the JE Mr. Abhishek from our area at the earliest. Also the the walve system also damaged. The concerned JE Mr Harish is not attending these case . I complaint many time but he told me not to rectify it. Because he has no fund. Also he is not checking the supply water which we are getting 3 hours. That is why now a days we are getting shortage of water. So Kindly transfer this JE at the earliest.and appoint new JE at the earliest. Regards, Ramadasan President, RWA, 20 Block DDA and JJ Dakshinpuri Mob.[protected]

My Details are as below New K No. - [protected], Amit Sharma #[protected], Mail Id - aamit.[protected]@gmail.com I have received my latest bill yesterday i.e. 01/05/2015 and it shows my consumption for 40 days and the total consumption shown is 38 units which is not as per my consumption trend. As per my consumption, seeing the last 5 bills starting from 30-Dec-2013, my monthly consumption is approx. 20 units so i doubt that the reading this time has been done incorrectly or there is some fault. Secondly, i believe, that the calculations done in my Bill are incorrect for eg. its shows (Service Charge - Consumption between 20-30 KL) as Rs. 292.83 where as it should be Rs. 219.62. Similarly, the Total Consumption Charges calculations have some mistakes in it, as seeing the bill amount for the last 5 bills, the bill amount shown in this bill is highly escalated for eg. my last bill shows a consumption of 58 units and the bill amount was Rs. 579 and this time the bill amount is for Rs. 849 where as the consumption shows 40 units. Request to get this checked and send me the revised bill.

I had my installed my Private Meter purchased from local market while I had applied for new connection . And on 18/11/2013 my Meter was replaced with new Water Meter by Any DJB personnel But unfortunately they had taken my privately purchased (which was not DJB property) Water Meter.

Ref:- KNO:- [protected], Bill no.[protected] dt.31/10/2014 & Bill no.[protected] dt.12/01/2015. Sir, I am a Senior Citizen, aged 85 years having many ailments and ill health. I received the above mentioned bills wherein the current meter reading of 12th, Sep, 2014 in bill no..[protected] dt.31/10/2014 shows as 155/OK, Whereas in next bill no.[protected] dt.12/01/2015 previous reading dt.12th, Sep, 2014 is mentioned as 614/OK instead of 155/OK. How this mistake happened ? This incorrect Reading resulted in huge amount. I had filed complaints dt.11/2/15 & 05/3/15 in L & T, Pitampura, Delhi-34 & Complaint Dt 24/03/15 at The ZRO NW-III, DJB, Ashok Vihar, Delhi-52. But till date no Reply From them. Please note that the water consumption is much less than the bill we received. I regret to say that I am being harassed by DJB/L & T. I, Therefore request you to look into the matter & take the matter with DJB at per your earliest. Thanking You. Yours Sincerely V.K.RANGRA, B-3/9A, DDA FLATS, KESHAV PURAM, DELHI-110035. MOB.NO.[protected], EMIAL:- sanjay.[protected]@gmail.com

My name is Brijbhan Singh in my residence A-112 Jatpur Extension, Badapur. I have complaint to you delhi jal board donot supply water regular in my area. Only once a week supply the water on Thursday. Kindly do the action as per my above request Brijbhan Singh [protected]

Dear Sir I want to draw your kind attention towards Fixed Water Tanker point disconnected at House no RZH 1/38, raj nagar-II, st no. 4, palam colony, New Delhi 110077 This point is very old, tanker is providing water to the residents since more than two years and now u have disconnected the same without prior information to us The Summer session has been started & we are in urgent need of water kindly do our point regular on urgent basis. I met ZE Mr Baljeet regarding this tanker point but he refused to help me and threaten me that you can go heigher authority/boss. he is creating ``DADAGIRI`` to his chair.

From the last 4 days we in Ramesh Market, East of Kailash have been getting extremely dirty water. It is absolutely brown in colour and has a very unpleasant smell because of which we have been buying mineral water for household purposes. This is extremely expensive and using the supply water is causing skin irritation. It is highly recommended that you fix the situation as soon as possible because clean water is not a luxury but a necessity.

The sewer gets blocked fast and overflows at Lal Darwaza Lal kuan Ballimaran W-86, so they need to be cleaning and desilting as soon as possible. There is Masjid at 1844, worshipers creating problems pass away and affected residents here. With Regards Saeeda Begum Lal Darwaza Lal Kuan #[protected]

We are not getting enough water for daily use, in the morning water has come only for 5mins and even not on daily basis. We are having very difficulties as we don't have enough water for drinking. Kindly take any action. From Ganesh Nagar near Tilak Nagar-110018

I stay in Safdarjung Enclave. For months we have been only getting water at 4 Am in the morning, that too for a very short duration (15 minutes). Since the start of summers, even that little amount of water has stopped coming. We have four members in the family, who pay lacs in tax to the government. The government clearly has no regard for the common man. Calling themselves aam aadmi is the biggest cheating they are doing. Why cant decent amount of water come at a time at which people are awake. Till when are we expected to go through this ordeal. Can someone in the department wake up and look at consumer issues. My address is B-4/168 Safdarjung Enclave and Phone number is [protected]. Expecting a quick redressal for my problem. Let the common man maintain some faith in the systems.

I am a resident of 34/14 Ground Floor in East Patel Nagar, New Delhi 110008. My house is next to the community centre which on any given day keeps on hosting events in the evening, The sewage of this community centre is perpetually choked and is over flowing, We have made several complaints in the past but no permanent solution has been advice by the governing bodies. Kindly resolve this at the earliest as dirty drain water keeps on flowing right in front of our house giving out bad odour and making living of the resident unhealthy.

Sir, In ref. to the customer ID DDARZ0019852, connection no. 68617, in name of Telephone exchange, PSP Area, PKT-1, Sector-22, Rohini, New Delhi, this is to submit that, NO PHYSICAL WATER CONNECTION HAS BEEN INSTALLED AT THE PREMISES, EVER BUT WE ARE GETTING BILLS ON REGULAR BASIS. Kindly lookup in to the matter and do the needful to avail the connection and services... Regsrds... Anil Kapoor, SDOP Rohini Sec-22 Ph. [protected]

We received November 2014 Bill No.[protected] for Rs. 12808 total consumption 290 unit for 105 days and another bill No.[protected] January 2015 for Rs. 33363 total consumption 406 unit for 58 days. The history of our past bills showed that our average consumption for 30 days ranging between 60 - 90 units. We would bee obliged if DJB may depute an engineer who should test the meter and replaced if it is defected. Charges if any will be paid.

Dear Sir I want to draw your kind attention towards Water Tanker point disconnected at House no C-3 / 18 Bhagwati Garden Extn jain road gali no 2 New Delhi 110059 This point is very old, tanker is providing water to the residents since more than seven years and now u have disconnected the same without prior information to us The Summer session has been started & we are in urgent need of water kindly do our point regular on urgent basis your customer care line hold time is more than 10 minutes & its very difficult to complain at 1916 Our details are ... Manoj Kumar Chauhan Point Address was ..House no C-3 / 18 Bhagwati Garden Extn jain road gali no 2 New Delhi 110059 Contact no ...[protected] [protected] Delhi Jal board vehicle no was ...7140 Point Day...Every Friday Delhi Jal Board Office ...Najafgarh Kindly do the needful on urgent basis

Date: 29/04/2015 To Delhi Jal Board, Jal Bihar, New Delhi Sub: Second Reminding Letter to Credit the rebate amount Rs. 1911.26 plus interest and late payments dues to this. Of the Bill Date 20/02/2014. KNW NO. [protected] Ref. Previous Application date 18/03/2015 (copy attached). I could not understand if somebody making timely payment and he is entitles to get rebate amount Rs. 1911.26 before one year (2014). But after being completed more than one year the Delhi Jal Board could not credited or not adjusted this amount to my Bills. on march 25/03/2015 they told me to make payment in cash after that they will correct or adjust old rebate amount and current rebate amount in bill. After deduction current rebate amount they told me to pay 4500 and i paid this amount immediately. After this they didn't correct or adjust this bill and again i have got the bill of amount 2240/- this month. BRAJESH YADAV MB. [protected] [protected] mail: [protected]@gmail.com

This is in connection with the amount of rs. 4500 / - deposited on 05 / 03 / 2013 with djb office at paschim vihar in cash on account of mutation of k no. [protected] in the name of babita kumari. The mutation was made as requested but the amount deposited (Mutation fee 100 / - + water advance 1000 / - + occupier security 250 / - + adhoc water charges 3150 = total 4500 / - ) . A receipt of the same was issued but till date the amount does not reflect in the records of djb till date and bills being raised by djb still shows the last payment made on 26 / 09 / 2012 of rs 1478. 42 and even in the latest bill sent to me in april 2015 no adjustment have been made from above mentioned amount deposited and late payment charges are being levied without checking the payment records inspite of my several verbal and written complaints to concerned authorities within last one and a half year for the same. I am surprised that how a govt deptt, after issuing a receipt of receiving cash can avoid to update their accounts even after several with proof requests unless there is some. . .