Delhi Jal Board Complaints & Reviews

I had applied for mutation of water connection in DJB office, sector 6, Vishram Chock, Rohini, Delhi to ZRO/NW 2/471 vide diary no 876 dated 6/2/14. Connection was mutated/tranferred in my name and water bill was issued in my name on dated 4/4/14 vide bill no[protected] of Rs 537/-.My next bill was issued on dated 24/9/14 vide bill no[protected] of Rs -544/-after adjusting all arrears. Now the latest bill on dated 13/2/15 of Rs 216/- has been issued vide bill no[protected] in the name of previous consumer, Sh Mahender Kumar s/o Chatar Singh instead of my name. This shows the failure of DJB staff which is not appreaciable. Pl correct the consumer name in latest water bill & mail me the corrected bill as soon as possible. Thnx, VANDANA GUPTA, Kno [protected], Hno U-1/11, Budh Vihar-I, Delhi, 110086. Email address is [protected]@GMAIL.COM Contact no[protected]

As bill no.[protected], New KNO.[protected], we had paid the bill of period 9th aug.2014 to 21 Nov.2014 the Amount is Rs.354.00, but again sent u the bill the period is 9th Aug. 2014 to 18th Dec. 2014, this was we had not paid, we think that u will corrected it, but again u had sent the bill of 10th Feb.2015 the period is mentioned with arrear Rs.737.59, so why we pay the whole periods bill i.e.0th Aug.2014 to 10th Feb2015 instead of 22nd Nov.2014 to 10th Feb.2015, please clear it, why we pay the amount of huge, please verify & again sent, either we go consumer court or another. thanks, Mintu Manna New KNO No.[protected]

I paid my Delhi Jal Board bill against New KNO no. [protected] (Sh. Ram Niwas) of an amount INR 210.56/- on 20/02/2015 but till now its not updated and showing as due. Attaching hereby the screen shot of the transaction made. Kindly rectify the same. View Transaction Details Transaction Details Reference ID[protected] Transaction TypeBill Payments/Shopping Mall Debit Account[protected] Transaction Date(dd/MM/yyyy)20/02/2015 Transaction Amount INR 210.56 Remarks PGMIB- Transaction Status Success Beneficiary/Biller CITRUS PAYMENT SOLUTIONS

I have taken a new connection in October 2012 and paid all dues vide bill no 177065 dated 23 October 2012, but till date I have not received the bill. Meter Reader is taking the reading regularly but when he was approached by my wife, he categorically told them 'bill to aa jayega but uske liye kuchh paise kharch karne padenge.'. If this is the procedure of getting the bill than kinldy intimate me, otherwise kindly help me in getting my bill at the earliest, so that I escape being overburdened. My connection no. is 102735 and I reside in A-1, Shiv Mandir Marg, Mandawali, Delhi 110092. Connection is in my wife name Smt Sangeeta Singh. Mob No. [protected] Thanking you

New pipeline was laid behind our house no C 473, Chittaranjan Park, New Delhi -19. While laying the new pipeline, the labours broke the sewage line and left without informing us.In the morning, we realised that the sewage is blocked and it is overflowing. We contacted the DJB office but did not get any satisfactory reply. The labour again came and started excavation for pipeline connection but it was again left without completing the job. We are not getting water supply since yesterday as the pipeline is not connected. We contacted the JE Mr Jain but he referred us to 1916. Now we request you to please complete the job and restore the water supply.

I am live in chitra vihar in east delhi .hamare yaha pani me siver ka pani mix hokar aata hai ye problem kafi purani hai mane written complain bhi ki thi par koi action nahi liya gaya.please positively kuch kareye. ek aur baat aapke yaha se phele to meter reading ke loye koi nahi aata par agar aata bhi hai to etne nakhre dikhate hai jase vip aaye ho .baat karne tak ki tamiz nahi Hoti request bhi nahi sunte.

ir, We are the residence of Gali NO.-3, Laxmi nagar, Delhi 92. The water supply by your company since last 20 Jan. is very undrinkable, bad smell liking some sever water supply. Many residence of our area get ill due the this water. Please may kindly look in to the matter and give us relief from this problem.

dear sir, This is to inform you that my proper address is as under and you are requested to please print complete address on the bill. KEY NO. [protected] MOB- NO. [protected] Kamlesh Kumar Khanduri S/O Late Sh. Pitamber Dutt Khanduri Khasra No- 11/15/2 & 12/10 Gali No. 03 Kamal Vihar Kamaal Pur Burari Delhi 110084. you have mentioned on bill huge qty of water usage now you are requested to kindly rectify the same give some consensation on the bill.we are not able to pay this huge amount of this bill. Thanks . kamlesh khanduri

I AM A RESIDENT OF 179-A, POCKET A-3, MAYUR VIHAR PHASE - III, DELHI - 96. THE MAIN SEWER LINE LINKING BLOCK 179 TO MAIN MANHOLE IS BLOCKED AND OVERFLOWING. SEWER WATER REVERSING TO MY LATERIN AND BATHROOM. IT IS A HAMFUL SITUATION TO RESIDE IN MY HOUSE. SO, I WOULD KINDLY REQUEST THE RESPONSIBLE AUTHORITIES TO TAKE NECESSARY ACTIONS AS EARLY AS POSSIBLE.I SHALL BE REALLY GRATEFUL TO U. R K PILLAI 179-A, POCKET A-3, MAYUR VIHAR PHASE - III DELHI - 96 MOB. [protected]

मैं कोंडली गांव मे रहता हुँ और हमारी पुरी गली वाले लोग सिवरो के Over Flow से बहुत परेशान है, सारी गंदगी सिवरो के भरे होने के कारन सिवरो के ऊपर से ही बहती हैं जिसकी वजह से गली मे बहुत ही गंदगी और बदबू रहती हैं, हमने कई बार इसकी शिकायत संबधित कार्यालय मे की पर कोई सुनवाई नहीं हुई व लगातार हमें इस समस्या का सामना करना पड़ रहा हैं, कार्यालय के कर्मचारी ना तो ठिक ढंग से शिकायत पर कोई कार्यवाही करते हैं अत: आपसे निवेदन हैं कि कृप्या आप इस गंभीर समस्या से हमे निजात दिलवाए ! मैने पहले भी इस साइट पर कंप्लेंट की थी लेकिन आज तक कोई जवाब भी नहीं मिला ! !! धन्यवाद !! ( प्रार्थी ) नाम: राजेश कुमार पता: हाउस नम्बर.79, नियर पंचायत घर गली -३ कोन्डली गांव, मोबाइल टावर के सामने दिल्ली-110096 मो.न.: [protected]

sir, i have a meter k.no [protected] in the name of sadhu singhadd 222 padam nagar delhi7.i have less consumption of water.and bill reading is less.this time he send me water bill with pmr status. dfmt which is not correct .please check the meter by someone else.i again put in your kind notice that i have very less consumption. i am not ready to give bribe to this meter reaer .please do the needful.

शिकायत इस प्रकार है कि, यमुना बाजार, (कश्मीरी गेट, नजदीक निगम बोध घाट के पास- दिल्ली- 06 ) में यमुना के किनारे बने घाटों के सामने बिछी पानी की स्ट्रीट लाईन में पिछले करीब एक महीेने से पानी नहीं आ रहा है। इसकी शिकायत दिजबो के कॉल सेंटर पर दिनांक- 11.02.2015 को दी गई जिसका शिकायत नंबर- 1815 है। लेकिन अभी तक कोई कार्वाई नहीं हुई है। पानी के न आने से यहां रहने वाले लोगों को भारी परेशानी उठानी पड़ रही है। आसपास कोई एेसा सरकारी नल भी नहीं है जहां से यहां के लोग पानी ले सकें। अब गर्मी के मौसम ने दस्तक दे दी है इसलिए यहां रहने वाले लोगों और यहां आने वाले तिर्थयात्रियों को काफी परेशानी हो रही है। इसलिए आपसे अनुरोध हे कि इस समस्या का तुरंत कोई समाधान किया जाए। धन्यवाद प्राथी अनिल शर्मा घाट न- 20, यमुना बाजार, दिल्ली - 6 फोन- [protected]

Dear Sir,

This is regarding the above K.No. [protected] of Mr S K Bhattacharya, resident of K-47, C Sheikh Sarai, Phase -II, Delhi.

I am Gitanjali Mukherjee (Grand daughter of Mr. SK Bhattacharya) writing on his behalf. He is a 93 yr retired old man, staying alone. He is receiving high rated bills. As a single person the consumption of water cannot be so much as the bills are showing.

We would like to highlight that on 10 Mar'14 Rs 1000 against bill no.[protected]bill raised on 3 March 2014) was paid. After that new meter was installed on 12 Aug 2014.

On 07 Jun'14 My Grandfather receive another a bill of amounting Rs 19100, within 3 months he receives a bill of such a huge amount.

Then it has become a regular affair of sending inflated bills. My grandfather is a pensioner and he cannot pay such huge amount. Also the comsumption of water is not as huge as bill.

Recently we have received a bill of RS 23501 which is unbeliveable.

Also my grandfather has submitted writen complaint to Delhi jal Board office on 16 June 2014 at Delhi Jal Board office, but till date no action was taken and repeatedly my grandfather is receiving such abnormal bills

I would request you to kindly take immediate action in this matter and adjust the bill which was paid time to time. If necessary, please check the meter condition which is giving the high reading.

Also request you, please do disconnect water supply.

Thanks & regards
Gitanjali Mukherjeree ( Mobile - [protected])

Dear Sir, First of all we thank you Delhi Jal Board Department for providing us Water Connection through K. No. [protected] at our residence in the month of September, 2014 and we have paid the Bill No.[protected] for Rs. 17084/-. But, my complaint is that since inception, after payment of above bill, there is no further bill appearing either on Online or no service at door step. As We understand there is a provision of payment of bill on monthly basis, but since Nov, 2014 there is no bill appeared or received. As a measure, there is a provision of payment o[censored]nit wise payment which starts from 0-10= Rs. 2.[protected] and units 30 & above= Rs. 33.28 per unit + service charges. Sir, In our case, as there is no bill received either both way physical or online, this is not our fault but the fault of Department, which we understand this is a tactics of the Department to impose heavy bill on the innocent customers. In my case, I am ready to pay the bill proportionate to monthly units consumed in a particular month, which you may kindly make a note the same. Please do not impose the bill based on the total units consumed as on date, which tantamount to heavy burden in our pockets and we hope you will kindly charge us on monthly water consumed unit basis. Also please request you to upload the bill on your website, so that we can see the bill on monthly basis, so that excess charges can be avoided. Therefore, you are requested to kindly consider my case as a special because non receipt of bill as stipulated above is the mismanagement of department not mine, wherein I will pay only monthly payment (based on units consumed in a particular month & units consumed in further months viz a viz), if any. Hope you will kindly consider my application and act accordingly. With kind regards Girish Chandra Burari, Delhi 110 084 PH: [protected].

THE EXECUTIVE ENGINEER DELHI JAL BOARD KEWAL PARK NEW DELHI Bill no:[protected] New KNO :[protected] Bill cycle : ZALL[protected] Sub : Excess Billing Dear Sir, This is regarding Excess Bill with reference to Bill No:[protected] Dt: 14/01/2015. Since last five years no one is living on the floor, which this meter belongs to (IInd floor) . Even there is no motor installed and no other provision to supply the water to top floor. Where as the bill has come in high figure of 7970.00. We are a family of only two members and live on the first floor of the same house and we have been using / paying for the bill charges of the other meter that is meter no:[protected]. Request you to kindly lok into the matter and reduce the bill to the actual so that we can make the payment. Your immediate action in this regard will be highly appreciated. Thanking You, Regards Youvan Adlakha R/O B4A/6A, Rana Pratap bagh Delhi 110007. Mob: [protected]/ L/L : [protected]

dear sir, This is to inform you that my proper address is as under and you are requested to please print complete address on the bill. KEY NO. [protected] MOB- NO. [protected] Kamlesh Kumar Khanduri S/O Late Sh. Pitamber Dutt Khanduri Khasra No- 11/15/2 & 12/10 Gali No. 03 Kamal Vihar Kamaal Pur Burari Delhi 110084. you have mentioned on bill huge qty of water usage now you are requested to kindly rectify the same give some consensation on the bill.we are not able to pay this huge amount of this bill. Thanks . kamlesh khanduri

my meter conection no. k no.[protected] there is bill generated for Rs.556/- & due date is 12.2.2015 that I will paid this amt though neft to your a/c on 9.2.2015 through kotak mahindra bank. so this amt not reflected in our a/c.online please credit amt to Rs.556/- to our k no.[protected] vide transcation no.AXIR[protected]

Hi Sir, I would like to bring to your notice that I Radha Devi R/O C-18 Gali No-4, Dashrathpuri New Delhi -110045 having problem with Water meter reading which is running very fast. I have tried to complaint servel times of same in our local area Delhi Jal borad office which is in Karkrola Mor but No body is responding me and even I have not found a single person on his / her sit. I am 60+ and its not possible for me to go on daily basis and submit my complaint hence I would request Kindly send some one from your local area team to attend my complaint. Below is the detail. Name: SMT RADHA DEVI W/OGANGA DUTTAddress: C-18, DASHRATH PURI, DelhiMobile No.: NAZone/MR Code: SW1/ 325/METEREDArea Code: A-41/Kakrola MoreOld WCN: R-52233New KNO: [protected] Thanks you so much

Yesterday, i was submitting my water bill online. My water bill KNO no. is [protected] and bill ID is[protected]. Suddenly, the digit of the KNO no is replaced by the other digit and the new KNO no. is formed, which is [protected]. the amount of our bill 1014 rs and the other person's amount is 14122.79 rs and his name is SHRI TRILOCHAN SINGH by the debit card of no. [protected]. The Online Payment Transaction Ref. / 3rd Party Payment Receipt No. : BCND[protected]. This is the DJB Payment Receipt No.[protected] of SHRI TRILOCHAN SINGH.

We have received the bill from 23.09.2013 to 27.12.2014.. the water reading status is shown is 390 to 620 from the same date as above and bill is of Rs. 27940 .. but when on dated 06.1.2015 our new meter installed, on same day the meter reading was 405... so pls.. check the status properly...and revert as soon as possible... Pls. Find the attachment receipt of meter change.. NEW K NO:-[protected]