Delhi Jal Board Complaints & Reviews

Respected sir, We have received the bill from 23.09.2013 to 27.12.2014.. the water reading status is 390 to 620 from the same date as above and bill is of Rs. 27940 .. but when on dated 06.1.2015 our new meter installed, on the same day the meter reading was 405... so pls.. check the status properly...and revert as soon as possible... Pls. Find the attachment receipt of meter change.. anmol.[protected]@yahoo.in Thanks and Regards

Respected Sir, I would like to draw your kind attention towards the illegal water connection for commercial use at: New Saeed’s Restaurant, C-96/1, Gali No.14, near Mandir, Zakir, Nagar New Delhi 110025. I complained to Delhi Jal Board on their telephone number and my complained no. is 22142 on 9/12/2014. So far they have not taken any action on the complained. It is very sad to see that people who have a legal connection & paying water bills regularly are deprive from water. This restaurant using illegal connection, they are using heavy water motor pump. They use long pipe joined from outside to inside their restaurant, without having any legal connection, on account of which people who have a legal water connection are suffering from scarcity of water. I also want to add here that all the wastage of the shops items i.e. Fats and Bones of Chicken are flush by them into a sewer system (i.e. Sewage system where all colony rain water goes) and block the same. And now whole water is stuck in road side due to which Malaria and Dengue Mosquitoes are developing and creating health problems for nearby Society. So, I request you to kindly look into the matter and take a necessary action against such people, at the earliest. Thanking you, Yours Awaken Citizen, (Sumair Khan) Gali. No.14, Zakir Nagar, New Friends Colony, New Delhi 110025 E-mail ID: [protected]@gmail.com

The meter reader mentioned the wrong current reading status as NS (No Status) and previous reading status as PLOC (Premises Locked) because according to him the unit reading was not increasing but the fact is that we do not waste too much water and keep the use of water minimal. Our meter is working and in good condition but the meter reader reported 88 units which were the total units since the meter had been replaced. Now the bill has come...

I have not consumed water supplied by DJB since last six months but have recieved bill dated 26.01.2015 for Rs. 2371/-. On enquiry at ZRO West II, Punjabi Bagh, New Delhi Office it was told that billing has been done on the basis of average consumption and the meter has been shown as stopped. They also insisted that the amount is to be paid compulsorily and the meter is to be replaced. I requested to get the meter checked but they refused.
Now the question arises
1. When I have not consumed any water why I should pay other than fixed charges.
2. My meter is in running condition then why it is not being checked and replacement is being insisted.

Leakage of water supply line at two places at Hanuman Mandir Marg, in Sewa Nagar was reported. Till date leakage was not fixed, road has been damaged badly So you are once again requested to fix the water leakage in O-Block Sewa Nagar (at Hanuman Mandir Road) as this leakage is further damaging the road causing inconvenience to local residents & roads uses.

Sewer line is leaking at the slip Road, while going from Lodhi Road to Pragati Maidan. This leakage is damaging the road, causing inconvenience to the road user and also causing nuisance and also may cause accident also. So, you are requested to repair the leakage immediately.

Ref. my K no. [protected], I am receiving my bill very late which has already been reported to you before. Today (11.02.2014) I have received my water bill at about 1.30 pm which says the Bill Due Date is 11.02.2015. Please advise how can a person can make the payment so fast and instead of consumer who should be penalised. You can check from record that for negligence at your end we have been penalised. So enough is enough Please note that till get a proper reply from you with a revised bill, I will not make any payment. Regards S.Banrejee [protected]

My written information about installation of new water meter at 10/339, Sunder Vihar, New Delhi - 110087 was not acknowledged by DJB on 04.02.2015. Old water meter was STP and I was receiving water bill @22KL per month. My application was not accepted by NANGLOI WATER SERVICES PVT LIMITED, NEW DELHI with the remarks that meter replaced without information. Provide application to replace meter at office and NWS will replace meter with 'DJB' Meter. As per latest water bill of Rs.1, 029/- paid on 17.01.2015 which is upto 17.12.2014. It is requested that after installation of new water meter. water bill may be sent after reading is taken from the new meter installed. It is strange that private limited company is authorised not to accept the written request of change of water meter of Delhi Jal Board. Necessary action taken may kindly be intimated to me on telephone number [protected]. Dated: 09/02/2015

My water bill for the KNO [protected] dated 07 Oct 2014 to 18 Dec 2014 is Rs. 1087, whereas my previous meter reading was 136 and current meter reading for the above mentioned dates are 155, consumed units for the month from Oct 2014 to Dec 2014 are 19 units but I had received the bill of 53 units for which the amount to be paid is Rs.1087. Please rectify the same Narender Kumar S.O. Sh. R.S. Singhmar KNO [protected] Address:- kh. No. 118/15/2, h.no. 4352, gali no. 112/1, b-block sant nagar, burari, delhi -110084 Mob No. [protected]

HUM NEW ASHOK NAGAR, BLOCK B-1 GALI NO.-2 MEIN RAHTE HAI. HAMARE YAHAN TAKRABIN 1 MAHEENE SE GANDEY PAANI KI SUPPLY AA RAHI HAI. HUM DELHI JAL BOARD SE ANURODH KARTE HAI, KI AAP YAHA SUPPLY HONE WALE PAANI KI TESTING KARAYEN. AUR SAAF PAANI KI SUPPLY SUNISCHIT KAREN.

Hi Team, This is to inform you that we have not received the proper water bills. The entire problem was the previous connection was in the name of my Father Late Shri S.N. Dewan, later we asked for the transfer of the meter connections in the name of Vijay kumar Dewan and Shri. Ramesh Kumar Dewan. Later on we received a letter From Delhi Jal board to deposit infrastructure charges which was Rs.128475 for two connections, which we paid on 30th May 2013 by Bank Draft on Axis Bank Rajinder Nagar Branch. Further to your notice we got another letter to deposit Rs. 2300/- for New Connection which was deposited by Cash on 17th Jun 2013. And after that we started receiving the normal bills and after that we received the recent Bill which was incorrect and we logged a complaint (reference number: [protected], [protected]) and then one gentlemen from Delhi Jal board visited our place took the reading of the meter’s informed that it will be corrected and Delhi Jal board we will resend the new bill with the corrections. However we received another copy of bill yesterday evening ( Bill #[protected] dated 30 Jan 2015 to be paid by 16th Feb 2015 for amounting Rs. 3428/- which was again incorrect and the account name mentioned this bill is also Incorrect. I would request to you please take necessary action with immediate effect and rectify our bills as reading is already taken by your service person. And send a copy of the new rectified bill on urgent basis if no communication from your side with in next 5 working days, then I shall be compelled to proceed this matter in RTI without any further Notification. Along with this I am attaching all required documents for your reference. In case you need to get in touch with me you can reach me at Vijay Kumar Dewan: [protected] Ramesh Kumar Dewan: [protected] Alternate contact Person: (kartik Dewan)- [protected] Regards Vijay Kumar Dewan

मैं सीलमपुर J-ब्लाक मे रहता हुँ और हमारी पुरी गली वाले लोग (मकान न.- 59, 60, 61, 62, 63, 64, 65, 82, 83, 84, 21, 16) सिवरो के Over Flow से बहुत परेशान है, सारी गंदगी सिवरो के भरे होने के कारन सिवरो के ऊपर से ही बहती हैं जिसकी वजह से गली मे बहुत ही गंदगी और बदबू रहती हैं, हमने कई बार इसकी शिकायत संबधित कार्यालय मे की पर कोई सुनवाई नहीं हुई व लगातार हमें इस समस्या का सामना करना पड़ रहा हैं, जिधर एक तरफ मोदी जी सफाई पर ज़ोर दे रहे हैं वही हमारी पुरी गली मे इसका उल्टा ही हो रहा हैं ! कार्यालय के कर्मचारी ना तो ठिक ढंग से शिकायत पर कोई कार्यवाही करते हैं और ना ही ठिक ढंग से पेश आते हैं, अत: आपसे निवेदन हैं कि कृप्या आप इस गंभीर समस्या से हमे निजात दिलवाए ! आपकी बड़ी कृपा होगी ! !! धन्यवाद !! ( प्रार्थी ) नाम: जावेद खान पता: जे- 59, न्यू सीलमपुर, दिल्ली-53 मो.न.: [protected]

GH-3, MILAP APPARTMENT FLAT NO.14, PASCHIMVIHAR, NEW DELHI-63, OWNER NAME - MR.SANDEEP COMPLAIENT NAME-ASHOK KR. GHOSH, TENANT FOR THE PERIOD 1.12.13 TO 01/02/15 PAID WATER BILL FROM DEC'13 TO MAR'14 @RS.282/ P.M AND FROM APRIL'14 TO JAN'15 @RS.363/ AMOUNTING TO RS.4758/ THOUGH I USE WATER FOR A FEW DAYS P.M..NO BILLS RECEIVED.LANDLORD SAYS THAT DELHI JAL BOARD DOSENOT GIVE ANY OFFICIAL BILLS. CAN YOU GIVE ME THE BILLS FOR THE ABOVE SAID PERIOD. WHETHER HE IS CHEATING ME AS WELL AS DELHI JAL BOARD.. ASHOK KR GHOSH PH.-[protected]

our K no. is . [protected] We presume of getting higher bill of water as we are only two members in family and both o[censored]s working inspite getting higher bills than others who have joint family at home. Please get our water meter changed with new one to solve the problem as earlier with old meter we were not getting that much bill which we are getting now with new meters. These new meters were changed automatically by the Department earlier in whole of our Apartment in placement of old meters.

This is for everyone to read that how delhi jal board harrase people by giving them inflated water bill i.e (without physically taking the reading). REF : K.NO [protected] V.K.JUNEJA R-772 A NEW RAJINDER NAGAR NEW DELHI 110060 SUB : COMPLAIN ABOUT THE WATER BILL WHICH WE ARE GETTING 1 BILL NO :[protected] FOR RS 4119 PAID ON 26/11/2014 2 BILL NO:[protected] DT 24/1/2015 FOR RS 5299 Reference to the above please be informed that we are getting the water bill in a very arbitrary way i.e inflated water bill (without physically taking the reading) BILL NO DATED SHOWN METER READING [protected]/8/2013 1094 as on 29/4/2013 [protected]/11/2013 1321 as on 26/7/2014 UNIT CONSUMED 227 IN 15 MONTHS It means from 29/4/2013 to 26/7/2013 in 15 months total unit consumed i.e. per month water consumption is approx 15 unit per month and we are entitle of rebate/free water because our water consumption is less than 20 unit per month. We regret to complain to you that because of your field staff those are not visiting to take the water meter reading since 26/7/2014 and you are sending deliberately inflated bill.It is futher to bring to your notice that there is no question of keeping water meter lock if your employee come to take meter reading.As such sending of above provisional water bills are illegal and not acceptable.Keeping in view the above I ask you to refund the amount which we have paid to you on account of your sending the inflated bill because sending of bill without taking the water reading is illegal. V.K. JUNEJA [protected] [protected]

Acual meter reading of meter new KNO:[protected] Zone/MR Code: NE1/222/UM-20KL as on 25 Jan 2015 is 1081 however reading shown in bill as on 25 Jan 2015 is 1281. Immediately requested to correct the reading on bill and issue new bill on said meter no. Dr Kapil Mohan Sharma c/o SHRI GOPAL KRISHAN [protected] B/732, LONI ROAD M.I.G, DELHI

Dear Sir, This is with reference to my K No: [protected] I have received a water bill of amount Rs. 30, 640 from Sept'14 to Jan'15 Generally i get a bill of Rs. 400 Request you to please look into the same; as this is a very serrious concern. Thank You Rajish Varghese [protected]

Dear Sir While making online payment transaction status shown was cancelled but money was detected from my account. Online status was as follows: Transaction Acknowledgment Transaction Status CANCELED Transaction Reference Number : [protected] Payment Gateway Reference Number : CTX[protected] Transaction Date : [protected]:27:34 K No. : [protected] Consumer Name : SHRI KULDEEP RAJ AHUJA Bill Number : [protected] Payment Amount (in INR) : 1248.57 Payment Mode : NA It was done through union bank of india. Please do the needful to reimburse my money. Regards Kuldeep Ahuja

Dear Sir, My name is Rampal Verma, Age 72 years, Resident of G Block 62, Saket, New Delhi 110017, My Water meters (Numbers: 2013A2166262 and 2013A2166265) are not working properly, Also it could be a fault on the part of Meter Readers, as i had an average bill of apprx. Rs.500/month since last 2 years, but this time for last month's bill are as follows: 1. Meter No. 2013A2166262, Bill Date: 19/01/2015 Amount = Rs.26, 393 2. Meter No. 2013A2166265, Bill Date: 19/01/2015 Amount = Rs.13, 028 I am not in a position to pay such an Huge Amount just for my minimum usage of Water, These Bills are impossible and unacceptable, Kindly rectify the bill as well as the Meters, So that i may not face these issues in future. Thanking you in advance for an early action. Rampal Verma G 62 Saket, New Delhi Mobile: [protected]

sir, i am trying to get my new KNO number from the DJB site using my old 2010 water bill... but i am unable to find it. After filling the necessary details from the old bill it prompts "KNO does not exists for the provided details or consumer details might have been transferred to different zone.".The details are:-1.) ZONE: 3/EZ-12.)MR. NO: KRNT3.)AREA:44.)Water Con... 220875) k no. [protected] An email response will be highly appreciated. Thank...