Delhi Jal Board Complaints & Reviews

Water Bill for K.No.[protected] dated 02.09.2014 for Rs.5102/- was not based on the meter readings taken by the Meter Reader from 21.06.2013 to August, 2014. But it was deposited by me with the fear of disconnection. Current water bill dated 11.12.2014 for Rs.1216/- payable by 29.12.2014 intimated via SMS on my mobile No.[protected] has not been received till 19.12.2014. The meter reading as on 18.12.2014 was 183 units. DJB is not taking any action in this regard despite of lodging grievances.

SIR/MADAM, I'm from east delhi, customer KNO No. - [protected]. my water meter is working properly but last 2 years i have paid heavy amount due to Meter reading not being noticed. 2 or 3 years ago, A Person from MCD installed new meter and then i never got the bill on time. I visited many times to request for meter readings. On Saturdays they said, please come on Monday and Nothing happended on Mondays and Finally again we got a bill of high amount after a long long time duration which we can't afford. We met Senior most officials at office and he kept redirecting to various other officers. Again finally they asked us that nothing can be done, you pay this bill and then you will start getting regular bills. Again the same story, no bill since last 10 months.This is how the educated citizens at Delhi are being treated. The water is not in drinking condition, such after that this is the situation that you sent heavy amounts bill. Request you to resolve my issues. Either i should get a fixed amount bill or someone should note the meter reading. My KNO No. is [protected]

SIR/MADAM, I'm from east Delhi, customer KNO No. - [protected]. My water meter is working properly but last 2 years i have paid heavy amount based on incorrect meter reading. You can also check last bills detail and my water meter. We don't get the bill in time sequence. Request you to please check my request and take action to correct future bills and consider meter reading on bill. Regards Mamta

I am one of the resident of the Chilla Village DDA Mayur Vihar Phase-1, which comes under the Mayur Vihar Phase-1 JE, ward no 211.This is bring to your kind notice that our area is suffering/facing from highly dirty and smelly water from past more than one weeks, which is not even suitable for daily needs like drinking, washing and cleaning etcâ¦no one can think it drinking. It smells like it comes from sewage line. Please help us in this matter since it becoming a serious issue and already made some persons hospitalized. We hope that our government authorities will take some strict action against these serious issues. You are requested to take the matter seriously and do the needful action at earliest.

Sewage Blocking Dear Sir/Madam, We (resident of 2/122, Trilok Puri Delhi - 110091) have been requesting cleaning of sewage / drainage in sewage line of 2/122, Trilok Puri, Delhi - 110091 but there is no one to take action on this. Now the condition is, the sewage water is flowing and getting accumulated all over the road/house. Now it started smelling very badly, giving rise to insects and mosquitoes. The raining season has started and there are more chances of neumonia, malaria and dangu to be spread. We have complained many times to people of Nagar Nigam in local office, but no action has been taken till now. I would request your good self to take necessary action and personal intervention in this matter. Your early action on the above shall be highly obliged. Regards, Brij Gopal [protected]

Dear sir Hum chawri Bazar Nai Wara me rahata hun hamara yah 3 day se water supply nahi ho rahi ha J.E. kuch jabab nahi data ha Kahata ha water morning me 4 to 5.30 am ayaga pewr nahi atta hum mandir me ratha ha prabhu nko sanan be nahi karva pata Appse request ha ke pls water ka intjam karv de and time 5 to 7 karvana ka kast kara Thanking Pandit ji

Dear Sir, I am resident of C-45/Z-3, Dilshad Garden, Delhi - 110095. For the past many month we are getting Supply of Drinking Water mixed with SEWAGE Water. Despite repeated requests and complaints including by C Block RWA to the concerned authorities no action has been taken so far. Needless to explain this type of water is extremely dangerous and vulnerable to health hazards. It is therefore requested to take necessary steps. L. M. Pandey

SIR/MADAM, I have east delhi customer KNO - [protected]. my water meter are working properly and current reading is 471. but last 2 years i have paid heavy amount based on incorrect bill (STA meter reading). You can also check last bills detail. Request you to please check my request and take action to correct all bills and consider meter reading on bill. regards Pankaj Gupta

Respected Sir, This is for your kind information that we live in Nai basti, Katra Neel, Chandni Chowk, delhi 110006. We have severe shortage of water supply in our locality from last 4 days. Due to which we are unable to do all daily works. please do the needful as soon as possible to rectify our problem of water supply in our locality. Thanking you, Yours Truly VIVEK SHARMA 723 NAI BASTI, KATRA NEEL, CHANDNI CHOWK, DELHI 110006.

1) Mohd Sharif C-51A Raju Park Back Gali Near By Khanpur Devli Road. Mob.[protected] . 2) Mohd Zafar C-65A Raju Park Back Gali Near By Khanpur Devli Road. Mob.[protected] .

I am having a water connection with DJB with KNO - [protected]. I have recently received bill for Feb'14 to Oct'14. In the bill, reading as on 18 Oct'14 has been shown as 502 showing only 41 units consumption over 8 months. Whereas in actual, it was 695 on that date, meaning 234 units consumption.Thus, the bill for these 8 months is very less, and in coming months, consumption will fall in higher slabs, resulting in inflated bill. There has been no reading of this meter since many months by DJB officers and it seems the reading given in the bill is an estimated one. It is requested to correct the bill as per actual reading so that I can make payment accordingly.

DEAR SIR, IT IS STATED THAT WE ARE THE PERMANANT RESIDENT OF HOUSE NO. A-55 & A-56 BUT THE COMMON SEWERAGE ON THE BACK ISE OF BOTH THE HOUSE IS BLOCKED. ALL BEST POSSIBLE EFFORTS HAVE BEEN MADE BY US. WE APPROACHED TOTHE LOCAL COUNSELLOR WHO FAILED TO RESPOND TO OUT GREVIENCE. PLEASE HELP US. I WISH TO LET YOU KNOW THAT WE ARE EXHAUSTED BECAUSE OF THIS PROBLEM AND THERE IS NON TO ADDRESS THIS GREVIENCE. NUMBER OF TIME IT HAS BEEN BROUGH TOT HE NOTICE OF THE PEOPLE SITTING IN THE DJB OFFICE ALSO. HENCE I REQUEST YOUR HONOUR TO LOOK INTO MY COMPLAINT ON PRIORITY AND OBLIGE M.L.GARG R.K.JAIN NARESH JAIN YOGESH JAIN and other co-residents of these houses. Advocate

Dear Sir, 1. In my premises at B-17, Amar Colony, Lajpat Nagar, fully functional water meters were replaced by Ms. SPML Ltd on 30.1.14. Upto date payment in respect of old meters readings stands made. No bills respecting new meters were issued ever. When I checked on internet arbitrary bills were shown as raised. Nearly Rs.1, 85, 000/- respecting K No. [protected] till May' 2014 and over Rs.4000/- respecting K No.[protected] also till May 2014. 2. I gave representation to the ZRO on 22.9.14 and also met her four times. I visited SPML Office several times. Then spoke to the Jt Dir. Despite that the new bills till Dec 2014 are billed arbitrarily - NOT based on actual readings but arbitrarily. Respecting K No. [protected] old bill with surcharge has also been added as arrears. 3. From 30.1.14 to 11.10.14 the whole premises was inhabited by only two persons - myself and my wife. Now it is inhabited by four persons only. 4. I request bills as per actual readings of new meters be issued as early as possible to facilitate payment. MG Kapoor, Advocate

This is regarding Bill No[protected] dt. 04th aug, 2013 received for payment of Rs.2874/- on average basis with (89 units) for the period from 31thmarch, 2013 to 30thjuly, 2013 with due date 21aug, 2013.Here, I have to say something My new water meter no.77268 was installed on 26th nov, 2012.Which is in office record on D form with reference no.5204 dt.26th nov, 2013.I have already sent a letter on 26th, aug, 2013 in this connection to your pashim vihar office Delhi and I got receipt copy also.I do not understand any reason to get any response from concern person and meter reading also taken on regular basis by your staff.I remember last reading taken in the month on november, 2014.Please take necessary action in this regard and send the bill in some installment.It will be easy for me to pay. Thanking You MY NEW K NO.= [protected] OLD WCN= J 55080 AERA CODE A-16 PASHIM VIHAR RAMBABU 8, DDA LIG FLAT HASTSAL UTTAM NAGAR NEW DELHI-110059 MBL NO= [protected]

BILL No:[protected] dated O9 Dec 2014 ( WATER BILL) KNO –[protected] Dear Sir, Please refer your above Bill. I have the following to say :- 1. New Water Meter was installed on 26 Sep 2013. 2. No bill has sent to me till now. 3. I Checked from net and came to know that one bill has been raised on me from 28 Sept 2013 to 01 Dec 2014 ( For 14 Months ). 4. Bill has been raised for an assumed consumption. Actual Meter reading has not been taken by your meter reader. 5. The actual reading as recorded in the Meter on 11 Dec 2014 is 262.05 KL ( Snap Shot attached for your ready reference) 6. On the basis of above reading the Chargeable Amount works out to be Rs.3550/- only 7. Amount charged by you is for an consumption of 315 KL, and the bill has been raised for an Amount of Rs 5536/- which is wrong. 8. You have charged the Meter rent also, where as you have replaced the Meter at your own and taken back the meter installed and purchased by me. Hence I am unable to understand that why the Meter rent is being charged from me. In view of the above you are requested to revise the bill for the actual consumption of water as per Meter Reading. Please note that I shall not be paying the bill till the revised and correct bill is not sent to me. Hence request you to take immediate action to resolve the issues enabling me to pay for actual consumption. Sincerely yours B L Sharma S/O Sh S N Sharma 3F/25/107, ROHINI, DELHI-110085 My e mail id – [protected]@yahoo.com Mob No-[protected]

DEAR SIR/MADAM, THERE IS A BROKEN GAS PIPE INSTALLED ON THE SEWER LINE WHICH IS BROKEN FOR THE LAST ONE YEAR. SEVERAL COMPLAINTS HAVE BEEN MADE TO DELHI JAL BOARD INCLUDING JE. THE SAME HAS NOT YET BEEN REMOVED.THERE IS BAD ODER COMING OUT FROM THE PIPE ON THE FIRST AND SECOND FLOOR OF THE HOUSE. I REQUEST THAT THE SAME BE REMOVED IMMEDIATELY. PRAVEEN KALRA A-13 FRIENDS COLONY EAST, (ON MAIN MATHURA RD) NEW DELHI-110065. MOBILE:[protected]

Sir My I had taken new connection of water on Aug. 2013 from Delhi Jal Board. My K.No. is [protected] in the name of Seema Gupta, but sir till date I had not recd. any bill. Sir kindly do the needful. Regards Seema Gupta Mob: [protected] Email Id: [protected]@gmail.com

Dear Concerned Authorities, Residents of Kucha Raja Sohan Lal have been facing dirty water problem / polluted /mixed with sewer line water problem since long, kindly take necessary action on high priority . Anybody can fall sick due to this major problem. kindly help, thanks a lot,

Dear Sir, Sewerage is choking badly in Gali No.3 Near panchayat Ghar Opp. Village Kondli, Delhi-110096 for the last three/four month, resulting in coming out and spreading of sewerage water on the Nali and creating filthy atmosphere. Authority concerned in not caring to solve this long-pending problem in spite of makig repeated complaints. Pls. look into this problem to ensure the healthy to the residents in view of the "Swach Bharat Abhiyan."... Rajesh Kumar [protected]

Dear Sir I have deposited a sum pf Rs 3022/- on 02.04.2014 in ICICI Bank Limited Vide Cheque No 477376 dated 02.04.2014 drawn on ICICI Bank Limited, Ashok Vihar, Delhi against our Water Bill K No [protected] Please note the same has been debited in our account on 02.04.2014, Currently we have received our Bill and found the same amount is showing as a outstanding, and I have already complaint the ZO office in Sector 6 Rohini. Please rectfy the same and credit the same amount in our account. A copy of Proof of Water Bill Receiveing and Bank statement is enclosed. our mobile no [protected]