Delhi Jal Board Complaints & Reviews

Dear sir my factory in dsdic shed no-53 wazirpur industrial area new delhi-110052 your pipeline suppliers sewer water, bad smell, bad color and non drinking water from last one month. this type water harmful our labour. please do necessary action and oblige us. Vijay Gupta Shed-53 wazirpur industrial area new delhi-110052 mob.no-[protected] Email id- [protected]@yahoo.co.in

I am in receipt of yet another water bill vide bill No. :[protected] dt.1.11.2014 without any correction in accordance of my repeated complaints in last 4 years. I draw your attention to our various earlier Email Dt.16.06.2014 & letters ( Dt.16.01.2014, 17.4.2013, 25.12.2012, 3.9.2012, 19.3.2012 ) requesting DJB to kindly correct the erroneous bills that have been carried forward for over 3 years now. I am regularly depositing my present bills till date, I have recently deposited Rs.10732 against bill no.[protected] for bill from 20.08.2014 to 27.10.2014 in addition to my past bills except erronous amount being carried forward. Although I have continued to represent but I hope that you will help us get reprieve from the torture of this continued wrong bills.

I capt vishnu parsad dwivedi resident of B-285 saraswati vihar Delhi -10034, we have two meters in the house, 1. meter no. is 2013A2076578 we received bill for it no. is[protected] for rs 27780 it is completely wrong, as all earlier bill were about 500 -1000 rs in it, 2nd.meter no. is 2013 A2076869, we received bill for it no. [protected] for rs 1697(It is correct). we are family of five only bill is received for 95 days, I visited office in kanhiya nagar but was not convinced with what authorities suggested . I am retired person from defence, I paid both the bills, I am sure you will understand that 5 persons family cannot consume nearly 30000 rs water in 3 months, please look into the matter since I have received this bill I am having heart pain my wife is also very upset/worried and is in depression, please look into the matter and do the needful, you can contact me on mobile no. [protected]/[protected].I checked with neighbours their bill are alright from[protected] rs only. thanking you in anticipation best regards capt vishnu parsad dwivedi

Our water supply in G- Block, Saket ( Lane G1 - G29) is contaminated with sewerage water as indicated from its foul smell and high turbidity, for the last several months. Complaints are not yielding any results. After our last complaint No. 23105 dt. 22.11.2014 the water is still unusable. The Helpline numbers do not respond. The Helpline website is permanently “ under maintenance”. SHAME !

As stated to the subject matter above I want to say that the quality of DJB water in our colony { Mahindra Park, Uttam Nagar } is not so good. There is always a foul smell is coming from the water which resembles exactly to Sewage Water . Also the water is not so clean as it should be . I am attaching a photo as a proof of it.

Dear Sir/Madam, I am a resident of Krishna Nagar, New Delhi -29. With due respect it's stated that my water meter no. [protected] is in perfect working condition, despite which am receiving excess water billing. I am also stating that me being a single occupant of the residential unit, it is not possible to get such high water consumption. Moreover, I was also out of the house most of the time during the mentioned duration. I request you to kindly rectify the excessive billing on the basis of actual meter reading which can be verified from the water meter installed. I have filed a grievance online and also given written complaint in the RK Puram branch. They told me that engineer will visit the location and will check the water meter. However, no one has come and yesterday I have received a notice from DJB. Kindly check this issue as soon as possible. I will be highly obliged for the same. Thanks, Sangeeta Mandal suchitra.[protected]@gmail.com

Dear sir, My meter no-N/A current meter reading is 005290 while the Bill is Showing N/S the bill is wrong. Please recheck the meter and issue the new correct bill. It is again requested to get my above bill corrected so that I my remit my actual bill amountamount. your early response shall be highly apprecited. Thanks and regards.

Dear Sir. Water bills are sending without checking water meter or reading, sometimes reading which is given on bill touched by meter. eg. Reading given on bill 250150 to 250210 and meter is showing 250160 only. and this is happening from last one year. Please look into this matter and charge accordingly. thanks Satish Kumar

Dear Sir, This is regarding my water bill for the period 26.08.14 to 08.11.14 for Rs.926.00. Kindly note that the bill is raised without taking the reading of the meter (water Meter No. MJ138421). Since MCD provides water in the Tughlakabad Extn. area only in the morning, and that too after TWO DAYS, I am surprised to see this bill for a period of two months. You are therefore requested to kindly look into the matter and do the needful for regularization of my water bill. You are also requested to kindly adjust the excess amount received through this bill. Thanking you, Jessy Koshy RZ-B2060C, Gali No.27 Tuglakabad Extn. New Delhi-110019 Mob. [protected] KNO : [protected] Water Meter No. MJ138421

The Manhole just behind my building at Hudson Lane is broken from inside and is leaking, so every time the water level it in rises, water starts seeping into my basement. Please get it repaired, because the water floods my basement every 15-20 days or so.

Dear Sir/madam Bill id[protected] KNO no.[protected] wrong bill Total 1594 Rs I have received wrong bill without meter reading for rs.first 955 in july and then again for Rs 591 in November Total 1594 rs. Registered a written complaint in Jyly for first bill but no proper action taken.But again without meter reading wrong bill sent Rs 591 . I would like to draw your kind attention that we are only two person living at 1st floor of premises A194 Bharat vihar, Rajapuri.I have paid 379 rs. in March 2014 Please send the correct bill with proper meter reading and checking the last payment. Thanks and regards Neeraj

To. Dt. 18/11/2014 DELHI JAL BOARD, Subhashnagar Branch NEW DELHI SUB: COMPLAINT REGARDING WRONG READING OF WATER METER AGAINST K NO-[protected] DEAR SIR I HAVE RECEIVED THE BILL FROM 28TH JULY TO 17TH OCTOBER-2014 ON DATED 16/11/2014. In the Bill Final Current Meter reading Mentioned is 494 as on dt 17/10/2014, however on dated 18/11/2014 the actual reading is 457. Please note that due to wrong reading you have sent the High Bill amount which is not acceptable to me. I request you to kindly recheck the meter reading and send the revised bill so that I can make Payment. Refer our previous bill where there was no such type of consumption. Now I once again request kindly correct the bill accordingly to enable me to make payment. Thanking you Kundan Singh( [protected]) WZ-58, II Floor, Janak Park, Harinagar Ghantaghar, New Delhi- 110064 K NO-[protected] Bill No[protected]

Dear sir, I am Hansraj H.no is 567 Mukeem Pura Subzi Mandi Ghanta Ghra Delhi-7 CONNECTION NO:1244/nw-wc NEW M, ETER NO:1135-PRINCE NAME OF PLUMBER:S.P GUPTA & C0. I do my REPLACEMENT OF WATER METER but i cannot recive a water bill.than if my water bil is to high than i cannot paid tham.becouse my meter was chang on 3/03/2014.but now thAt time i connot recive any water bill on my address... HANSRAJ M.NO:[protected]

As a result of my complaint in Public Grievance Commission ( PGC ) dated 22/11/13, followed by two hearings, Executive Engineer (N )- 1, has informed PGC as well to me vide his letter no. DJB/EE( N) 1/PGC-2014/343, Dated:[protected] that my location including my house has been connected with internal system of Dakka Jhor area and drinking water will be supplied daily in daytime from 11 a m to 1.00 p m, on line Booster at Parmanand Road. From[protected] to[protected] for about four months the water supply was available from 11 a m to 1.00 p m except some lapses, now from[protected], the supply is very erratic and from[protected] the supply is totally stopped, today I have lodged a complaint at 1916, my complaint no. is[protected]. Today I have contacted JE, ZE and Executive Engineer but no action has been taken, they say we will see. From[protected] I have lodged so many complaints at 1916 and at the same time and contacted to JE, ZE, and Exe. Engr. I would request you to kindly decision of PGC must be honoured and our day supply must be started immediately because we have suffered a lot in the past.G K Tyagi, Mob. [protected], 2nd floor, 16/12, Indira Vikas Colony, Delhi- 110009, my KNO. is[protected].

Dear SIR/madam This is NEERAJ KUMAR from Trilok puri I want to register a complaint about sewerage water supply in drinking pipe line. we are suffering this problem last two week please take any action immediately. We are already complaint to our area nodal but he not take any action and they peoples never pick phone call.

Dear Sir, Sewerage is choking badly in Ravi Kant Marg of F-Block, Laxmi Nagar, Delhi-110092 for the last one month, resulting in coming out and spreading of sewerage water on the road and creating filthy atmosphere. Authority concerned in not caring to solve this long-pending problem in spite of makig repeated complaints. Pls. look into this problem to ensure the healthy to the residents in view of the "Swach Bharat Abhiyan."

From past few days there is a mixing of sewage water and daily used water. Therefore we are suffering a water shortage in this area for a past few days. We complaint the present situation yesterday that is 17/11/2014. The complaint no. is[protected] and no action was taken against the current situation . The problem is occurring for around 12 houses in this colony. Group-1 DDA Jantha Flats, Hastsal, Uttam Nagar - 110059.

We are not receiving bills on our address as registered with u can u pls send on my email id thats [protected]@gmail.com also we are getting inflated bills as per our consumption last bill amt we had paid was rs 4615.53 on 20 sept 14 andif we need copy of duplicate bill as current bill rcd is for rs 2210 in which it shows arrear of rs 2204.20 we have no idea of this arrear amt kindly cnfm the same asap, awaiting early reply asap. rgds Pankaj Kumar [protected]

Hi Team, This is regarding water wastage at the below address which is causing the damage to the property sealing and may result in the fall of the sealing if necessary action not taken on time. The Owner of the below property illegally installed the Ground water pump and leaves it running for hours resulting in gallons of water wastage on regular basis. I request you to take necessary action on urgent basis. Name of the Owner : - Atul Gupta Address : L-100, 1st Floor, Laxmi-Nagar, Near Jagat Ram Market, Delhi - 110092.

Dear sir, this is inform you that, I am Satish Kumar from Uttam Nagar, my address is D -36A Block-D Street No 4 Mohan Garden, Uttam Nagar new Delhi 59, we have taken water meter connection old K No [protected] and new K No is [protected]. We and our D block suffering from water problem since last 3 years till now and WE HAVE NOT RECEIVED THE BILL FROM LAST THREE YAERS after asking many time to bill delivery person he say “NO WATER NO BILL” AND TILL DATE WE HAVE NOT RECEIVED THE BILL. Then I go to Paschim Vihar Jal board billing office for asking the matter and bill. The irritated billing person calculate the excess bill amount for 230 units in last 40 days is Rs 10754/- But the total units consume in last many years. I request to you please kindly raised a new bill on actual regularly used reading basis for total 230 KL units in 2.5 years. Thanks & Regards Mr. Satish kumar [protected] mail id: [protected]@gmail.com