Delhi Jal Board Complaints & Reviews

DEAR SIR/MADAM, THERE IS A BROKEN GAS PIPE INSTALLED ON THE SEWER LINE WHICH IS BROKEN FOR THE LAST ONE YEAR. SEVERAL COMPLAINTS HAVE BEEN MADE TO DELHI JAL BOARD INCLUDING JE. THE SAME HAS NOT YET BEEN REMOVED.THERE IS BAD ODER COMING OUT FROM THE PIPE ON THE FIRST AND SECOND FLOOR OF THE HOUSE. I REQUEST THAT THE SAME BE REMOVED IMMEDIATELY. PRAVEEN KALRA A-13 FRIENDS COLONY EAST, (ON MAIN MATHURA RD) NEW DELHI-110065. MOBILE:[protected]

Sir My I had taken new connection of water on Aug. 2013 from Delhi Jal Board. My K.No. is [protected] in the name of Seema Gupta, but sir till date I had not recd. any bill. Sir kindly do the needful. Regards Seema Gupta Mob: [protected] Email Id: [protected]@gmail.com

Dear Concerned Authorities, Residents of Kucha Raja Sohan Lal have been facing dirty water problem / polluted /mixed with sewer line water problem since long, kindly take necessary action on high priority . Anybody can fall sick due to this major problem. kindly help, thanks a lot,

Dear Sir, Sewerage is choking badly in Gali No.3 Near panchayat Ghar Opp. Village Kondli, Delhi-110096 for the last three/four month, resulting in coming out and spreading of sewerage water on the Nali and creating filthy atmosphere. Authority concerned in not caring to solve this long-pending problem in spite of makig repeated complaints. Pls. look into this problem to ensure the healthy to the residents in view of the "Swach Bharat Abhiyan."... Rajesh Kumar [protected]

Dear Sir I have deposited a sum pf Rs 3022/- on 02.04.2014 in ICICI Bank Limited Vide Cheque No 477376 dated 02.04.2014 drawn on ICICI Bank Limited, Ashok Vihar, Delhi against our Water Bill K No [protected] Please note the same has been debited in our account on 02.04.2014, Currently we have received our Bill and found the same amount is showing as a outstanding, and I have already complaint the ZO office in Sector 6 Rohini. Please rectfy the same and credit the same amount in our account. A copy of Proof of Water Bill Receiveing and Bank statement is enclosed. our mobile no [protected]

Dear Sir/Mam, I would like to bring in to your notice that I am a permanent resident of Delhi and never seen such a pathetic situation of water supply since my childhood. This is first time, we have been forced to think are we living in capital of India??? From past few months, we are getting very dirty and smelly water in our inhouse water taps. However, in the last few weeks we received clean water as well... but again we are getting Sewer water, we can not use this water for any purpose neither for washrooms... Total wastage of water and electricity...because we do not get water without electric motors...so electricity would also be wasted along with the water... And at the end, no one would be accountable, we have to pay heavy bills for both electricity and water...AAP says they have reduce the charges of water...what's the benefit of reducing charges if we are not getting clean water... Modi ji is running swach bharat abhiyan and we are getting dirty water in our houses...these political parties are good for nothing...situation of delhi is getting worsen... I would request you highlight this issue on priority to delhi jal board...being citizen of Delhi it's our right to get the clean water...obviously we are paying huge amount of bills to the government...kindly notify delhi jal board about this... Regards Sakshi Balbir Nagar Extn, Rishi Raj Chowk Shahdara Delhi 110032

Further to my grievance below:- Grievance Id: GRV/STZ/2014/041744 Subject: Blockage of Sewer Line- G-79 Saket Grievance Filed Date and Time: 11/20/14 7:24 AM Zone: South Saket New Delhi[protected] Submitted by: Commodore VKr Wadhwa VSM After filing of above complaint, the DJB cleared the line by removing bricks from the sewer on 26 Nov 14, as a portion of sewer had collapsed inside leading to blockage. The overflowing sewer water had also entered the main water supply line of DJB, a major health hazard. Although the blockage of the sewer line in the service and back lanes of G- 79 Saket New Delhi- 110017 has been cleared, the main sewer has still not been repaired. The remaining part of sewer can also collapse any time, as also seen by the area Zonal Engineer who had promised to take expeditious action to replace/repair the sewer. Regret to state that despite lapse of almost two weeks no action has been taken by DJB/MCD to resolve the problem or find permanent solution to repeated blockage problem. It seems, the authorities are deliberately going slow for resolution of this problem. I therefore request you to please take an immediate and urgent remedial action before the situation gets worse. Best Regards. Commodore. VKr Wadhwa, VSM (Retd)

Respected sir/madam, I am a residence of 13-C Gali no.2, Defence Enclave Part-II, Mohan Garden, Uttam Nagar, New Delhi: 110059. I would like to bring your attention about billing problems. My bill not come to time to time because my area code is wrong, I have already submitted a complaint in Delhi Jal Board but area code is not corrected yet and one more bill I have also received some time ago bill amount is about 12, 000/- rupees. My billing amount is also so hike but my consumption unit is 74 only, and also water supply of our area is very poor, sometime 4 to 5 days water supply does not come. Therefore I request to you kindly solve my bill excess and water supply problems. Regards/ Thanks Vijay Singh Mob.: [protected]

Sewer in the school G.G.S.S.S. NO 3 Roop Nagar, Delhi-110007 is over flows since last 10 days. Please check the problem and solve it. Please do it on urgent basis. Neelam Bala PRINCIPAL G.G.S.S.S. NO 3 ROOP NAGAR, Delhi-110007 Contact No[protected]

Dear sir my factory in dsdic shed no-53 wazirpur industrial area new delhi-110052 your pipeline suppliers sewer water, bad smell, bad color and non drinking water from last one month. this type water harmful our labour. please do necessary action and oblige us. Vijay Gupta Shed-53 wazirpur industrial area new delhi-110052 mob.no-[protected] Email id- [protected]@yahoo.co.in

I am in receipt of yet another water bill vide bill No. :[protected] dt.1.11.2014 without any correction in accordance of my repeated complaints in last 4 years. I draw your attention to our various earlier Email Dt.16.06.2014 & letters ( Dt.16.01.2014, 17.4.2013, 25.12.2012, 3.9.2012, 19.3.2012 ) requesting DJB to kindly correct the erroneous bills that have been carried forward for over 3 years now. I am regularly depositing my present bills till date, I have recently deposited Rs.10732 against bill no.[protected] for bill from 20.08.2014 to 27.10.2014 in addition to my past bills except erronous amount being carried forward. Although I have continued to represent but I hope that you will help us get reprieve from the torture of this continued wrong bills.

I capt vishnu parsad dwivedi resident of B-285 saraswati vihar Delhi -10034, we have two meters in the house, 1. meter no. is 2013A2076578 we received bill for it no. is[protected] for rs 27780 it is completely wrong, as all earlier bill were about 500 -1000 rs in it, 2nd.meter no. is 2013 A2076869, we received bill for it no. [protected] for rs 1697(It is correct). we are family of five only bill is received for 95 days, I visited office in kanhiya nagar but was not convinced with what authorities suggested . I am retired person from defence, I paid both the bills, I am sure you will understand that 5 persons family cannot consume nearly 30000 rs water in 3 months, please look into the matter since I have received this bill I am having heart pain my wife is also very upset/worried and is in depression, please look into the matter and do the needful, you can contact me on mobile no. [protected]/[protected].I checked with neighbours their bill are alright from[protected] rs only. thanking you in anticipation best regards capt vishnu parsad dwivedi

Our water supply in G- Block, Saket ( Lane G1 - G29) is contaminated with sewerage water as indicated from its foul smell and high turbidity, for the last several months. Complaints are not yielding any results. After our last complaint No. 23105 dt. 22.11.2014 the water is still unusable. The Helpline numbers do not respond. The Helpline website is permanently “ under maintenance”. SHAME !

As stated to the subject matter above I want to say that the quality of DJB water in our colony { Mahindra Park, Uttam Nagar } is not so good. There is always a foul smell is coming from the water which resembles exactly to Sewage Water . Also the water is not so clean as it should be . I am attaching a photo as a proof of it.

Dear Sir/Madam, I am a resident of Krishna Nagar, New Delhi -29. With due respect it's stated that my water meter no. [protected] is in perfect working condition, despite which am receiving excess water billing. I am also stating that me being a single occupant of the residential unit, it is not possible to get such high water consumption. Moreover, I was also out of the house most of the time during the mentioned duration. I request you to kindly rectify the excessive billing on the basis of actual meter reading which can be verified from the water meter installed. I have filed a grievance online and also given written complaint in the RK Puram branch. They told me that engineer will visit the location and will check the water meter. However, no one has come and yesterday I have received a notice from DJB. Kindly check this issue as soon as possible. I will be highly obliged for the same. Thanks, Sangeeta Mandal suchitra.[protected]@gmail.com

Dear sir, My meter no-N/A current meter reading is 005290 while the Bill is Showing N/S the bill is wrong. Please recheck the meter and issue the new correct bill. It is again requested to get my above bill corrected so that I my remit my actual bill amountamount. your early response shall be highly apprecited. Thanks and regards.

Dear Sir. Water bills are sending without checking water meter or reading, sometimes reading which is given on bill touched by meter. eg. Reading given on bill 250150 to 250210 and meter is showing 250160 only. and this is happening from last one year. Please look into this matter and charge accordingly. thanks Satish Kumar

Dear Sir, This is regarding my water bill for the period 26.08.14 to 08.11.14 for Rs.926.00. Kindly note that the bill is raised without taking the reading of the meter (water Meter No. MJ138421). Since MCD provides water in the Tughlakabad Extn. area only in the morning, and that too after TWO DAYS, I am surprised to see this bill for a period of two months. You are therefore requested to kindly look into the matter and do the needful for regularization of my water bill. You are also requested to kindly adjust the excess amount received through this bill. Thanking you, Jessy Koshy RZ-B2060C, Gali No.27 Tuglakabad Extn. New Delhi-110019 Mob. [protected] KNO : [protected] Water Meter No. MJ138421

The Manhole just behind my building at Hudson Lane is broken from inside and is leaking, so every time the water level it in rises, water starts seeping into my basement. Please get it repaired, because the water floods my basement every 15-20 days or so.

Dear Sir/madam Bill id[protected] KNO no.[protected] wrong bill Total 1594 Rs I have received wrong bill without meter reading for rs.first 955 in july and then again for Rs 591 in November Total 1594 rs. Registered a written complaint in Jyly for first bill but no proper action taken.But again without meter reading wrong bill sent Rs 591 . I would like to draw your kind attention that we are only two person living at 1st floor of premises A194 Bharat vihar, Rajapuri.I have paid 379 rs. in March 2014 Please send the correct bill with proper meter reading and checking the last payment. Thanks and regards Neeraj