Delhi Jal Board Complaints & Reviews

To. Dt. 18/11/2014 DELHI JAL BOARD, Subhashnagar Branch NEW DELHI SUB: COMPLAINT REGARDING WRONG READING OF WATER METER AGAINST K NO-[protected] DEAR SIR I HAVE RECEIVED THE BILL FROM 28TH JULY TO 17TH OCTOBER-2014 ON DATED 16/11/2014. In the Bill Final Current Meter reading Mentioned is 494 as on dt 17/10/2014, however on dated 18/11/2014 the actual reading is 457. Please note that due to wrong reading you have sent the High Bill amount which is not acceptable to me. I request you to kindly recheck the meter reading and send the revised bill so that I can make Payment. Refer our previous bill where there was no such type of consumption. Now I once again request kindly correct the bill accordingly to enable me to make payment. Thanking you Kundan Singh( [protected]) WZ-58, II Floor, Janak Park, Harinagar Ghantaghar, New Delhi- 110064 K NO-[protected] Bill No[protected]

Dear sir, I am Hansraj H.no is 567 Mukeem Pura Subzi Mandi Ghanta Ghra Delhi-7 CONNECTION NO:1244/nw-wc NEW M, ETER NO:1135-PRINCE NAME OF PLUMBER:S.P GUPTA & C0. I do my REPLACEMENT OF WATER METER but i cannot recive a water bill.than if my water bil is to high than i cannot paid tham.becouse my meter was chang on 3/03/2014.but now thAt time i connot recive any water bill on my address... HANSRAJ M.NO:[protected]

As a result of my complaint in Public Grievance Commission ( PGC ) dated 22/11/13, followed by two hearings, Executive Engineer (N )- 1, has informed PGC as well to me vide his letter no. DJB/EE( N) 1/PGC-2014/343, Dated:[protected] that my location including my house has been connected with internal system of Dakka Jhor area and drinking water will be supplied daily in daytime from 11 a m to 1.00 p m, on line Booster at Parmanand Road. From[protected] to[protected] for about four months the water supply was available from 11 a m to 1.00 p m except some lapses, now from[protected], the supply is very erratic and from[protected] the supply is totally stopped, today I have lodged a complaint at 1916, my complaint no. is[protected]. Today I have contacted JE, ZE and Executive Engineer but no action has been taken, they say we will see. From[protected] I have lodged so many complaints at 1916 and at the same time and contacted to JE, ZE, and Exe. Engr. I would request you to kindly decision of PGC must be honoured and our day supply must be started immediately because we have suffered a lot in the past.G K Tyagi, Mob. [protected], 2nd floor, 16/12, Indira Vikas Colony, Delhi- 110009, my KNO. is[protected].

Dear SIR/madam This is NEERAJ KUMAR from Trilok puri I want to register a complaint about sewerage water supply in drinking pipe line. we are suffering this problem last two week please take any action immediately. We are already complaint to our area nodal but he not take any action and they peoples never pick phone call.

Dear Sir, Sewerage is choking badly in Ravi Kant Marg of F-Block, Laxmi Nagar, Delhi-110092 for the last one month, resulting in coming out and spreading of sewerage water on the road and creating filthy atmosphere. Authority concerned in not caring to solve this long-pending problem in spite of makig repeated complaints. Pls. look into this problem to ensure the healthy to the residents in view of the "Swach Bharat Abhiyan."

From past few days there is a mixing of sewage water and daily used water. Therefore we are suffering a water shortage in this area for a past few days. We complaint the present situation yesterday that is 17/11/2014. The complaint no. is[protected] and no action was taken against the current situation . The problem is occurring for around 12 houses in this colony. Group-1 DDA Jantha Flats, Hastsal, Uttam Nagar - 110059.

We are not receiving bills on our address as registered with u can u pls send on my email id thats [protected]@gmail.com also we are getting inflated bills as per our consumption last bill amt we had paid was rs 4615.53 on 20 sept 14 andif we need copy of duplicate bill as current bill rcd is for rs 2210 in which it shows arrear of rs 2204.20 we have no idea of this arrear amt kindly cnfm the same asap, awaiting early reply asap. rgds Pankaj Kumar [protected]

Hi Team, This is regarding water wastage at the below address which is causing the damage to the property sealing and may result in the fall of the sealing if necessary action not taken on time. The Owner of the below property illegally installed the Ground water pump and leaves it running for hours resulting in gallons of water wastage on regular basis. I request you to take necessary action on urgent basis. Name of the Owner : - Atul Gupta Address : L-100, 1st Floor, Laxmi-Nagar, Near Jagat Ram Market, Delhi - 110092.

Dear sir, this is inform you that, I am Satish Kumar from Uttam Nagar, my address is D -36A Block-D Street No 4 Mohan Garden, Uttam Nagar new Delhi 59, we have taken water meter connection old K No [protected] and new K No is [protected]. We and our D block suffering from water problem since last 3 years till now and WE HAVE NOT RECEIVED THE BILL FROM LAST THREE YAERS after asking many time to bill delivery person he say “NO WATER NO BILL” AND TILL DATE WE HAVE NOT RECEIVED THE BILL. Then I go to Paschim Vihar Jal board billing office for asking the matter and bill. The irritated billing person calculate the excess bill amount for 230 units in last 40 days is Rs 10754/- But the total units consume in last many years. I request to you please kindly raised a new bill on actual regularly used reading basis for total 230 KL units in 2.5 years. Thanks & Regards Mr. Satish kumar [protected] mail id: [protected]@gmail.com

KNO NO [protected] I HAVE NOT RECEIVED THE BILL FROM LAST TWO YAERS AFTER ASKING SO MANY TIME TO BILL DELEIVERY PERSON AND EVERYTIME HE USED TO SAY THAT YOU WILL GET THE BILL IN NEXT MONTH BUT TILL DATE WE HAVE NOT RECEIVED THE BILL AND AS I HAVE SUBMITTED THE PAYMENT 31/03/2014 FOR RS 4000/- BY CHEQUE AGAINST 3827/- BUT AFTER THAT 7 MONTHS AGAIN PASSED BUT NO BILL GIVEN BY DEPARTMENT TO US. NOW I CAME TO KNOW THAT IN RECORD OUR WATER METER IS MENTIONED BY 250-C IN PLACE OF 250-A. AND THIS CORRECTION IS GIVEN TO WATER BILL DELIEVRY MAN AGAIN HE PROMISSED TO DO THE CORRECTION IN RECORD. BUT TODAY MORNING I HAVE RECEIVED THE MSG ON MY MOBILE TO PAY RS 9331 BU 1ST DEC 2014 TO AVOID PENALTIE. SO PLEASE LOOK AFTER THIS MATTER AS I M VERY POOR MAN AND IT IS NOT POSSIBLE TO GIVE YOU THE HUGE AMOUNT WITHOUT ANY BILLING DETAIL. HOPE YOU WILL TAKE NECESSARY ACTION AND MAKE THE CORRECTION IN MY BILL AND ALSO GIVE THE BILL AT MY HOME ADDRESS ON MONTHLY BASIS. ADDRESS: 250-A POCKET -E G.T.B.ENCLAVE DILSHAD GARDEN NEW DELHI -93. MOBILE NUMBER IS [protected]. THANKS

Sir jai hind me vijay -add-A-579 Ragubir nagar new delhi 110027 kai bar apni gali ke sewar ki safai ke liye Aria ke Superwizer.A.E j.E ko itla ki par koi karyawahi nahi ki gayi kewal Aswasan dete rahete hai .Aria super wizar se mila to to unka kehna tha karamchari pure nahi hai .kya sahi me aria me sewar ke liye delhi jal board k paas karamchari nahi hai ya fir Aam insaan ki koi sunwayi nahi ki jaati sir ganda pani over flo hoker gharo me ata hai or ring road tak chala jata hai Jiska foto me is complent k saath bhej raha hoo... Please jald is par karyawahi kare... (Thenks) Phone-[protected]

Dear Sir,
We are the residents of Sant Nagar, East of Kailash, New Delhi. In the line from 131 to 55, Sant Nagar, East of Kailash, New Delhi the smelly and dirty water is coming in the DJB water pipe lines for the last about 10 to 15 days. The situation is worsening day by day. The water coming out of water taps is so smelly that not to talk of drinking this smelly/dirty water, you can not use it for taking bath with this water. The water is so smelly that after taking bath with water, you will have a vomiting tendency and feel that you have taken bath with pottey water.
This is a very serious matter and could lead to serious health problems.
Kindly look into the matter and take immediate action so that the residents could get clean water.
Thanks and regards,
(S S SONI)
R/o 131, Sant Nagar, East of Kailash, New Delhi-110065
Ex Under Secretary to the Govt. of India
[protected]

DEAR SIR THIS IS FOR YOUR KIND & CONTROL WE HAVE N.K.NO.[protected].I AM WIDWO LADY MY AGE NEAR ABOUT 60 YEAR APROXIMATE .IHAVE LAST ACTULE BILL 24600/- & I AM PAID 16000/- .BUT IN THIS TIME WE HAVE RECEIVED NEW BILL WITHOUT READING ON AVERGE BASIC SOKINDLY REQUEST TO YOU PLEASE RAISED NEW BILL ON ACULE READING BASIC. THANKS & REGARDS SMT.PUSHPA DEVI R/O-H-10, GALI NO.30, JAI PRAKASH NAGAR GHONDA DELHI-110053 PH.[protected]

Sir/Madam I Bimla Devi owner of house in Kamal Pur at Delhi is to say that I have deposited amount of Rs 2738.59 against bill number :[protected] as water bill but no one from Delhi Jal Board comes to take reading from meter. So I request to take immediate action against this and adjust the overcharged amount in future. Following are the details: Adddress :10/15, Kamal Pur, Delhi Area Code:A-30/Mukherjee Nagar KNO:[protected]

Respected Sir, I respectfully draw your kind attention that I am residing at A- 82 (Second Floor) Kewal Park Extension, Delhi-110033. My water meter connection No. is 70773-K, KNO [protected] and my reading is currently running at 527 dated 07/11/2014. As per the current water consumption bill send by your department is Rs.8478/- bill no.[protected] dated 06/11/2014 reading from 783-1043 in my name which used by Smt. Prabhawati Gupta A-82 (First Floor, Kewal Park Extension) and this meter is currently running at 1085. 783-1043 is showing in the meter connected with Smt. Prabhawati Gupta A-82 (First Floor, Kewal Park Extension). I would like to draw your kind attention that my meter No. is 70773- K, KNO. [protected] currently my meter is running at 527 dated 07/11/2014 which is using by me and my consumption bill is not send by you. Latest consumption bill send by your department is Rs.8478/- bill no. [protected] dated 06/11/2014 reading from 783-1043 is not showing in my meter and connection. I have shifted at A- 82 (Second Floor) Kewal Park Extension, Delhi-110033 in July 2014 and I received bill No.[protected] dated 20th June, 2014 amount of Rs. 2713/- which was paid by me was also wrong meter reading i.e 739-783. This meter reading was not matching with my meter connection and meter reading at the same time. Last bill send by you bill No.[protected] dated 24/07/2014 amount Rs. 1954/- was also wrong meter reading and not as per my meter connection reading. Kindly check the meter reading on the spot and send the correct consumption bill. In this bill I have requested for mutation in my name in place of Smt. Prabhawati W/O Sh Ganga Prasad A- 82 (Second Floor) Kewal Park Extension, Delhi-110033 in July 2014. In Mutation bill the reading was also wrong send by DJB. This bill was not as per my meter reading and connection. -2- I would humbly draw your kind attention that the meter reading noted in my connection is not matching with my meter connection No. 70773-K, KNO [protected]. All the bills send by you is not matching with my meter connection and in my bill reading is noted from another meter used by Smt. Prabhaw Gupta A-82 (First Floor, Kewal Park Extension). All the previous meter reading consumption was sent to me was consumed by Smt. Prabhawati Gupta A-82 (First Floor, Kewal Park Extension). You are continuously sending the reading in my bill in meter connected with A-82 (First Floor, Kewal Park Extension) meter connection. The previous all bill was also wrong. We are giving the detail below:- Bill No. Dated. Meter Reading From-To Amunt (Rs) [protected] 20.06.2014 739-783 2713.00 This meter connected [protected] 24.07.2014 783-NS 1954.00 with A-82 (First Floor) [protected] 06.11.2014 783-1043 8478.00 Kewal Park Extension. You are requested that kindly check the meter connection and meter reading and correct all the previous wrong meter bill send to us as per my connection and returned my hard earned my to me. Thanking you. Yours faithfully (Rajesh Gupta) A-82 (Second Floor) Kewal Park Extension Delhi-110033 Mobile-[protected] Encl-Bill No.[protected],[protected] and 34721

Sir, This is to bring to your notice that we have registered so many complaints regarding the blockage of sewer in our block RZ Gali no 4 Tughalkabad exten, but no one has been able to resolve the problem. Whenever a compliant is registered the officials come and do something temporary and go, but the sewer gets blocked every 4 day. We have been visiting JAL BORAD office but as per them this is not handled by them . Also we have been calling MCD and JAL BOARD offices but no one ever came. Because of the sewer problem the whole block is in trouble, as the water from the sewer has come out and it has accumulated all around the street. Dew to which we cant even walk and we are also afraid that we might catch diseases like-Dengue and Malaria. Please find below the latest complaint which we registered online and in past we have registered so many complaints. Please do something!

Hi Jal Board Team, This Complaint aganist a water suplier who is working as a contractor in Pul Pehlad Pur Area also He is staying in Jal board Govt Plot no is HR/173 Street no -6 his name is Mr Pandey who never gives the water to the people who are staying in HR block and He sale the water to out siders and Light and water 24*7 falls in the Plots also some ill egal bussines are running in this plots and Drinker comes everyday and disturb the Girls and Ladies Which is going to be a very bad for us. Request you to kindly visit on this Jal board plot no HR/173 street no 6 by tomorrow and make a complaint aganist My Pandey. Please look into this matter on high proriety. Regards Sridhar

Dear sir, this is inform you that, i am deepak from uttam nagar, my addressis k-1 56 extn ho.no 56 zaildar enclave mohan uttam nagar new delhi 59, we have taken permission of water meter 2010. and we have taken connection in 2012 why did you sent us 21000 rs bill of water, even we suffering from water problem since 1 year till now, we could not pay 21000 thousands of water bill, please send us bill of water according to water meter.if you have any suspect you can check our meter. thnx & regards deepak kumar

For the last almost one year I am not getting DJB Bill against my K No. [protected]. I have requested the concerned person who comes for reading water meter to send the bill but of no use. So I request you to immediately send a fresh bill seeing and averaging my earlier consumption of water. Thanking you. (For Rakesh Malhotra) DR K.K.Kayshal ( Tenant) EF -8 R Inderpuri, New Delhi-110012.

Hello sir/madam my DLB is not received before 3- 4 months so please send me my correct bill and in my online bill show the large amount please recorect my bill and send me.. And in my DLB Bill shown that my DJB water meter is not working but my meter doing the proper work so please kind attention on my request... Customer details Name- Sh. Hari datt & sh. mohan address- A- 9/31 dayalpur delhi zone/meter reader NE2/656/METERED AREA CODE - A-9/YAMUNA VIHAR OLD WCN - 38792 KNO- [protected] thank you