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Delhi Jal Board Complaints & Reviews

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Updated: Sep 4, 2025
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A
ANIL KUMAR KHATRI
from Delhi, Delhi
Jul 9, 2019
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Address: new delhi, New Delhi, Delhi, 110045

Good morning sir,

Ref: k no. [protected]

This is to inform you that djb water meter reader approach our residence at rz-g-351, gali no. 3, raj nagar part 2, palam colony, new delhi 110045 on 19th june 2019 and they advised that our meter is not functioned properly.

But, on same day evening i. E. 19th june 2019, we received a sms from djb regarding three months water charges bill for rs. 5, 471, 00 for period ie 18th april 2019 to 19th june 2019 (Three months) which is not reasonable. Its showing average water charges 1824.00 pm, which is too high and we are not able to pay it due to financial issues in our family because my one son working and second son unemployed.

Our electricity bill charges is not more that rs.500 per month and you are charging water charges 1824.00 per month which its too high.

Please note that we total 5 members live in this premises of 900 sq. Ft since last 30 years and we never get this type of huge random water bill amount in past. Our water consumption is not more that 250 to 300 liters per day and as per delhi government, 700 liters water free to all families live in delhi.

If water meter is not function properly, at least, someone have to inform us, we immediately replace water meter when its in our knowledge.

We are getting water rebate during last two and half years because our water consumption is below 700 liters per day and per.

As per meter reader advise, we immediately replace our meter and installed a new meter as per their advise on 25th june 2019.

Therefore, you are requested to waive off these random bill charges and oblige.

Thanks & kind regards,

Anil kumar
On behalf of smt. Vidya devi
Rz-g-351, raj nagar part 2, palam colony, new delhi 110045

Mob: [protected]
Delhi Jal Board customer support has been notified about the posted complaint.
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    N
    Natalia Suri
    from Gurgaon, Haryana
    Jul 8, 2019
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    Address: D 45 south extension 2, 110049

    Dear sir
    I am a resident of d 45 south extension 2. My neighbour mr. Sushant khanna and family in the same building on the 1st floor waste liters and liters of water every day from their overflowing tanks. Inspite of my repeated complaint asking him to rectify it, he has done nothing. And during the whole day at different intervals liters of water gets wasted.
    Please look into the same
    Thanks
    Mrs suri
    +2 photos
    Delhi Jal Board customer support has been notified about the posted complaint.
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      D
      Dheeraj sogra
      from Mumbai, Maharashtra
      Jul 8, 2019
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      Address: block-j1, house no -384, gali no -3, sangam vihar, near pipal chowk, New Delhi, Delhi, 110080

      Dear sir/mam,

      I resident of j1-block/384, gali no-3, near, sangam vihar new delhi-110080.
      Would like to bring your kind notice in our problem regarding non-water supply. We are facing water problems from last 4 yrs. I hereby request you please arrange to provide us 3 tanker every week so that we can rid out this matter.
      I humble request help us.
      Delhi Jal Board customer support has been notified about the posted complaint.
      Hi,

      My Name is ritik singh, resident sec 105 noida there is water tube flowing all the time in the evening ..first i thought it is for cattles and other animals but no its flowing all the time kindly fix it asap

      Contact Number [protected]
      Ritik Singh
      Myself Shyam Kumar, resident of flat no. 41, 1st floor, H-4, sector -16 rohini new delhi - 110017. jal board k no. is [[protected]]. our water meter has been stolen by thieves.. kindly lodge my fir complaint so that i can apply for a new water meter.
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        A
        Akashiganga Ngo
        from Delhi, Delhi
        Jul 8, 2019
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        Address: H.no 82 Block J Extension Laxminagar, New Delhi, Delhi, 1100092

        Sir/madam,
        There is a problem of meter reading for kno no. [protected] in the name of rakesh kumar at 82 j extension, laxmi nagar, delhi,. For consecutively both two last bills were with incorrect meter reading. I am attaching today picture of my meter which is only 530 unit. But bills are provided with wrong reading.

        Kindly resolve the issue

        Ph.[protected]
        +1 photos
        Delhi Jal Board customer support has been notified about the posted complaint.
        Bill has been sent to us for rs. 41653. We just shifted here in the month of december 2018 . Beforeit was a vacant house, no one has taken meter reading for months and we do not even use this much of water . Kindly reduce our bill, we are not liable to pay such amount of bill.
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          S
          Satishkumar@80
          from Noida, Uttar Pradesh
          Jul 7, 2019
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          Address: New Delhi, Delhi, 110088

          Myself satish kumar owner of water meter of residence, ba - 80 ground floor shalimar bagh new delhi - 110088. My water connection no is kno : [[protected]]. My water meter has been stolen by some miscreants at night of 28th june 2018. Kindly lodge my fir complaint so that i can apply for a new water meter.
          This complaint is for shalimar police station post new delhi 110088
          Delhi Jal Board customer support has been notified about the posted complaint.
          Water quality is very poor
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            B
            Bhumika Mallick
            from Delhi, Delhi
            Jul 7, 2019
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            Inadequate to nil water supply in old rajinder nagar, new delhi, block 28 for the past 4 days (04.07.2019 to 07.07.2019). Complaint was raised on 05.07.2019 with the delhi jal board but still no resolution has been provided. Further, there is no fixed time for the water supply and even if the supply comes, the flow remains for 10minutes only which is insufficient to fill the water tank for consumption through the day. Can you please provide assistance at the earliest?
            Delhi Jal Board customer support has been notified about the posted complaint.
            Overflow of water takes place everyday and this is the same scenario for over 1 year now.
            I have made several complaints but no action is being taken
            In morning around 7 am and in evening around 7 pm, overflow of water is there.
            So much wastage of water can lead to serious problems in near future
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              P
              Prabhakaran Nambiar
              from Noida, Uttar Pradesh
              Jul 7, 2019
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              Address: JC 42 F, LIG Flats, Harinagar enclave, 110064

              Sir, For last few months we were getting abnormal bill. Even though we consume very less quantity, around 400 ltrs/ day., we remitted previous bills. But now during April 17 to June 19, 2019 we got a bill with consumption of 53 k. From 3rd May to 9th June we were out of Delhi and the generated bill is clearly a mistake. Please rectify mistake and sent revised bill. If the same is happening due to faulty meter please replace the same and include the applicable cost in next bill.
              Delhi Jal Board customer support has been notified about the posted complaint.
              निवेदन यह है की मै A- ब्लॉक शकूर पुर मकान नंबरA-83, New Delhi-110034 मे रहता हु हमारी गल्ली मे पिछले कुछ हफ़्तों से सीवर जैसा पानी आ रहा है जिसे पीने से हम और हमारे छोटे बच्चे बीमार पड़ रहे है अब जैसे जैसे दिन बीत रहे है पीने का पानी और भी ज्यादा गन्दा आ रहा जैसे कोई सीवर का पानी हो
              Sir, we are facing water problem. Several complains submitted to rejnagar 2 office but still problem is same. We want escalate to higher management. Please guide us or resolve it. Regard, Pankaj Kumar Jha, RZF 908/11A GautamaBudh Marg, RajNagar 2, PalamColony Delhi77
              [protected]
              There is no water supply from last 2 days in South Patel nagar, Ranjit nagar, Gali no -05 . Please fix the problem 🙏
              We are having trouble in living daily life.
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                K
                Kavishmalhotra
                from Mumbai, Maharashtra
                Jul 7, 2019
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                Address: N 28, gate no 3, hargobind enclave, chattarpur, new delhi, 110074

                This is a complain for a gym owner at N 28 Hargobind enclave, chattarpur, ND 110074. Every day litres of water is being wasted as his flush tanks, taps etc are leaking for months.

                Even after several complaints and requests no action is being taken. Some times the water also starts flowing out of the bathroom leading to water logging.
                Common water for building usage is being wasted. Every day approximately 500-700 litre of water is being wasted.

                Please take action.
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  P
                  Praveen Kadamb
                  from Delhi, Delhi
                  Jul 6, 2019
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                  Address: 285 pocket E mayur vihar phase 2 Delhi-110091, 110091

                  I bhagwati devi kadamb (Age 74 years) want to say that my water meter number 096778 is installed on 15/03/2019 at my residence 285 pocket e mayur vihar phase 2 delhi-110091. My water meter reading has been taken by the delhi jal board reader on 3rd of july 2019 and the reading was less then 90 at that time. Today i received the bill by the department and the reading displayed on the bill is 103 reading, but the actual reading on the meter today is 96. This manipulation is done by the reader so that bill amount rises. He takes the reading and generate the bill in 4 months so that i can not take the benifit of subsedee by the djb. So look in the matter and do needful and oblige.
                  Thanks,
                  Bhagwati devi kadamb
                  285 pocket e mayur vihar
                  Phase 2 delhi-110091
                  Mobile no. [protected]
                  Phone: [protected]
                  +1 photos
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    P
                    PritamJi
                    from Mumbai, Maharashtra
                    Jul 6, 2019
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                    Address: H.no - 36 , Main Gali , Lakphat Colony , Part - 2, Meethapur Extn , Badarpur, New Delhi, Delhi, 110044

                    A delhi jal board plot which is comes in under goverment where people throw garbage and during rainy season those open pits are filled with water which causes dirt, insects, serious diseases like chicken gunia, malaria, dengue, viral fever etc and one thing more that a local area boys whi comes sit inside there and doing bad habbit like smoking, drinking and they do fight also, this is such a serious matter. It is a serious issue in this area. We are really suffering due to this garbage smell

                    It is a humble request to take a look at this area also, please take action asap.

                    Thank you

                    Pritam gupta

                    H. No 36 main gali block a lakhpat colony part 2 meethapur extn badarpur new delhi 110044
                    +3 photos
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                      D
                      Darshan Verma
                      from Mumbai, Maharashtra
                      Jul 6, 2019
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                      In the toilet of wave mall at rajouri garden (Behind police station) there is all urinals sensor are not working and wash basin faucets also since last 10 days and evey day thousands of liters water wasted and i complained there staff bt no body intrested. I requested to take strong action as we all are surviving water crises. Please survey on all commercial property such as malls factory, showrooms because there staff or management are irresponsible.
                      Delhi Jal Board customer support has been notified about the posted complaint.
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                        M
                        Manur Kumar
                        from Mumbai, Maharashtra
                        Jul 6, 2019
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                        Address: New Delhi, Delhi, 110040

                        I'm a resident of h-19 sector - b2 pocket - h, dda flats narela

                        There is a lot's of vacant houses opposite my house. Litres and litres of water overflows everyday in the morning and evening for more than 2 hours continuously.

                        A huge amount of water is getting wasted not only in my pocket h from all other pocket's as well it's a very big alarming situation
                        Delhi Jal Board customer support has been notified about the posted complaint.
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                          pooja.saxena
                          from Gurgaon, Haryana
                          Jul 5, 2019
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                          Address: L-1626/15 Near Shani Bazar Nala,Sangam Vihar, 110080

                          Dear sir/mam,

                          I resident of l-block/1626, gali no-15, near shani bazar nala, sangam vihar.
                          New delhi-110080. Would like to bring your kind notice in our problem regarding non-water supply. We are facing water problems from last 2-3yrs but now it is become very tuff to suffer this problem. I hereby request you please arrange to provide us 1 tanker every week so that we can rid out this problem.

                          Please have consideration and look in to this matter.

                          I humble request you help us.
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            Prachic7
                            from Gurgaon, Haryana
                            Jul 5, 2019
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                            Address: 6/1 Jaidev park, New Delhi, Delhi, 110026

                            I am a resident of jaidev park (East punjabi bagh). My water meter was not working and was in stop condition for over an year. I raised a complaint for the same at my local regional office. They told me to get a new meter installed and then someone would come to re-check the meter. I have done all the required procedure and submitted all the valid documents. I got a recieving from the authorities dated 21-5-19 but no one has came yet to take the reading of the new meter instead my bill is increasing month by month. My current bill amount is almost 17988/-. I am helpless and confused knowing the fact that nowadays water meter is not a big problem for people of delhi since they are getting a good free quota of water from the delhi jal board. I am attaching all the required documents so kindly so the needful action at the earliest.

                            Kno: [protected]

                            Thanking you
                            Prachi chopra
                            Email: [protected]@gmail.com
                            Contact no: [protected]
                            +3 photos
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                              R
                              rajputn
                              from Delhi, Delhi
                              Jul 5, 2019
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                              Address: wz 47, Nimadi Village, Delhi 110052, New Delhi, Delhi, 110052

                              K. No. [protected] name pushpa devi,
                              I have received a bill dated[protected], amt. Rs. 28044-00. And
                              For current months 27 april, 2019 to 24 june, 2019 amt. 1397-00.

                              I want say my daily water uses is aprox 400 liters, so that monthly uses is 12000 liters. And delhi govt. Given 20, 000 liters per months free water.

                              Therefore the above bill is totaly wrong, please check your details in respect of k. No. [protected] name pushpa devi. She is already a senior citizen lady.

                              I am very thankful.
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                A
                                Aeroplane
                                from Delhi, Delhi
                                Jul 4, 2019
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                                Address: New Delhi, Delhi

                                DJB closes the complaint and marks it as resolved in reality nothing is resolved. They have closed my same previous 2 complaints. It's a CHOR board.

                                On 28th september 2015 received inflated bill of inr 5456/- as arrears. Fearing disconnection the bill was promptly paid.
                                Since i fall in the free water consumption limit i paid an excess amount of inr 5052/-.
                                From sept. 2015 till date my water bill reflects an amount of minus inr 5052/-.
                                I receive sms'es from djb that stating "that no payment required against kno[protected]".
                                I have already registered a complaint with mr. Sharma, mobile no. [protected] for a refund as well as written complaint with supporting documents with zro (Sw)-ii, vasant kunj, diary no.: 5203, dated 25th oct. 2017.
                                I as a senior citizen, have made several visits personally to djb office, vasant kunj also called up mr. Sharma innumerable times. Till date i have not received a positive response leave alone a refund of my excess payment.
                                On the contrary i have received negative response from mr. Sharma that "djb does not refund any excess amount paid".
                                I humbly request you to look into the matter for expediting the excess amount paid by mistake at the earliest.
                                Delhi Jal Board customer support has been notified about the posted complaint.
                                Oct 28, 2019
                                Updated by Aeroplane
                                No action has been taken and the complaints are always closed marked as resolved!!!
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                                  S
                                  sures81
                                  from Delhi, Delhi
                                  Jul 4, 2019
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                                  change of name in water bill of delhi jal board.

                                  I am a resident of flat no. 617, sector - 17-a, dwarka, new delhi. The flat was purchased from shri sandeep dhingra who was the original allottee of the flat.

                                  My k. No. Is [protected] and i have online applied for change the name in djb water bill on 10.12.2018 and submitted all the required documents. Djb has done the needful in the same week and two bills have received by me in my name.

                                  2. During the month of...
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                                  MissSanjeevani
                                  from Bhadohi, Uttar Pradesh
                                  Jul 4, 2019
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                                  Address: 137 - D, DDA Flats, Motia Khan, Paharganj, New Delhi, New Delhi, Delhi, 110055

                                  Dear consumer complaint redressal cell,

                                  This is regarding my reminder of the previous complaint of wrong meter reading and billing dated 24th april 2019. K. No [protected]

                                  The july'19 water bill is 22357
                                  Lpsc : rs 23475

                                  Kindly request to resolve and fix my matter.
                                  Ms. Sanjeevani (New delhi voter ic number rjn1558047
                                  Mobile number # [protected]
                                  Contact # [protected]
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    bsbora
                                    from Delhi, Delhi
                                    Jul 4, 2019
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                                    Address: BSBORA PALAM COLONY NEW DEELHI, New Delhi, Delhi

                                    Sir,
                                    I am b s bora. I am leaving in palam colony, raj nagar-2, 110077. My problem is not getting water supplysince three monthe ago. Scarity of water becoming the severe problem for us. Half inside the street not getting water. Water pipeline in the street are on the up side as you go in side. There is some kind of political setback that is why still we are struggling to get the water pipeline sufficiently. I hope there is some way the method resolving the issue. I have many time complained but no responce.
                                    Kindly draw some attention towards the issue water not getting
                                    Thank you...
                                    Delhi Jal Board customer support has been notified about the posted complaint.
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                                      Raksha Risha
                                      from Delhi, Delhi
                                      Jul 4, 2019
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                                      Resolved

                                      Address: 110045

                                      Sir,
                                      I am vivek nandan. I am leaving in palam colony, sadh nagar-2, 110045. My problem is not getting water supply. Scarity of water becoming the severe problem for us. Half inside the street not getting water. Water pipeline in the street are on the up side as you go in side. There is some kind of political setback that is why still we are struggling to get the water pipeline sufficiently. I hope there is some way the method resolving the issue.
                                      Kindly draw some attention towards the issue water not getting
                                      Thank you
                                      Jul 4, 2019
                                      Complaint marked as Resolved 
                                      It is not resolved till now .Plz look the matter as fast as possible
                                      Delhi Jal Board customer support has been notified about the posted complaint.
                                      Sewer is overflowing from last 15days and no one is listening. I am keep on complaining in my nearby complaint center but no one is will to resolve our problem

                                      complaint of not getting water - Comment #3477641 - Image #0
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