Delhi Jal Board Complaints & Reviews

To,

Delhi jal board,

Jal sadan (Lajpat nagar, new delhi, delhi 110024),

I'm a resident of a-54 second floor, amritpuri garhi, near super bajar mkt & blue sky office, east of kailash.

In my building residents of 3rd floor wasting the water every day. Liters and litres of water overflow every day in the late evening. A huge amount of water is getting wasted since many a month.

It results in wall sealing at my hone and also the overall building is getting affected to that. The 02 flats on the ground floor are fully getting flooded every 2 months just because of water overflow from the tanks which are placed on a building terrace and no one has fixed the bells, overflow pipes or any type of alarm to maintain these things.

There were many reminders have been given to them but they are not willing to do so & even they are just ignoring the issue. Property in which we are staying is badly affected and it leads to electricity shots from the wet walls.

Please look into this matter at the earliest.

Upender bajaj
[protected]

Dear sir
I am resident of south extn part-2, gali no-5, uttam nagar, new delhi-110059.
Sir from last 15 days the water which is provided by delhi jal board is very impure and smell like drainage water. No one can use that water even for other purposes like washing, cooking etc.
This problem is faced by lots of houses in our locality. We already filed many complaints about this issue but no remedy is provided by delhi jal board.
Its my humble request with you to provide us immediate resolution of this problem, because with proper water our life become hell.

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Consumercomplaints. Indelhi jal board dirty smelly water | area balbir nagar extension
Delhi jal board — dirty smelly water | area balbir nagar extension

314 reviews
India
Tanish deshwani
Submit a complaint
Respected sir/madam

I am one of the resident of radhika vihar nagar palika park sokh road mathura up our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some dead bodies. Please help us in this matter since it becoming a serious issue and already made some persons hospitalised.
We hope that our government will take some strict action in this matter so that we can proudly say that we are delhities

Yours truely,
Tanish deshwani
Resident of india

This gali residents gets water supply on alternative days that too for small amount of time please provide us a proper schedule of water supply as we are students and are suffering a lot because of this. There is no proper timings as far as i know if there are please inform us about that too. Without water supply it's really tough for us to manage.

Dear sir/madam,

Kindly be informed we the residents of b-1653, near jalebi chowk, b block shastri nagar
North west delhi-110052 would like to bring to your kind attention that mcd water supply in our locality from past few months has been very dirty and foul smelling.

The water supply is so unclean that it cannot be used even for washing/bathing purposes so one cannot imagine it for drinking/consuming. Moreover this has been an ongoing issue from past couple of months due to which many residents of our locality are facing serious health hazards like diarrhea, jaundice etc.

Apart from dirty water supply, another major concerned, which needs to be addressed, is the water supply timing in our area. There’s no fixed water supply timing at all, most of the time water supply comes after midnight or during odd hours.

Hence it’s a humble request to the concerned authorities to kindly look into this matter at the earliest and fix the situation. Your timely co-operation on this matter would be highly appreciated.

Thanks and regards,
Residents of
B-1653, b-block near jalebi chowk
Shastri nagar, delhi-110052
#[protected]

In d-1 block gali no.-1, 2&3 badarpur extension, goyal farm house, illegal water supplies connection are in every other single 3-4 storey building and all of them are either in delhi police or in reputed post or politically active. They are showing their contacts and taking illegal connections in their house without having legal papers and even when inspection happens they gives bribe to the concerned person. Nowthese days sewage work is under process so it's request to the authority to do inspection and check the connections. This is the right time to check the things else again we will loose faith on government.

We have sent so many mails to djb, to resolved our drinking water problems. But yet not rcvd any single response.

"please be informed that we are the residence where's the drinking water problem is increasing day by day. Djb supply water is not hygiene for health. Our gali is the main gali to enter in our colony, we don't know why any water atm machine yet not installed by djb.

In view of the above requesting you on the behalf of our residents to allocate one of the water atm machine, as nearby no machine installed. So our residents also will take the benefits of the same and drink the fresh water on a daily basis & be healthy.

Necessary details are given below:
Rzf-907/19, mahatma gandhi marg,
Rajnagar-ii, palam colony, new delhi-110077

We shall be highly thankful to you in this regard.

Thanks & brgds

S. P. Yadav

[protected]

K no [protected]
Bill id[protected]

Dear sir, madam

My name is ahanjit champati and i have a house in dwarka, sector 9 pocket 1. New delhi in the name of my wife ms shabina champati. We have been staying away from delhi since feb 2015 in mumbai post my transfer and my house was on lease.

During this period y jan 2015- oct 2018, we never received a single copy of any water bill from delhi jal board. It is only upon my tenants insistence was a copy provided in sept 2018 at djb office

To our utter shock the bill amount was inr 158060, which had a significant amount of accumulated arrears in form of late payment surcharge (Lpsc) over 4 years.

My biggest mistake, that i paid the outstanding amount upfront on 28th september 2018. My intention was to pay and claim the excess bill later, and avoid any further lpsc, which clearly was a big blunder. Sir, i stay in mumbai and just don’t have the time to come and meet djb officials in delhi and fix the water outstanding bill. However later i was appraised by the society president that most residents had faced simialr issues of non receipt of bills & inflated bills with lpsc.

I was advised to contact djb je, mr lk verma on 30th sept and he further guided me to speak with zonal revenue officer ms vijay laxmi @ [protected], room no 122-123 sec 5, dda office, dwarka. Upon contacting her on “phone”, she first gave be a big lecture and ensured i feel guilty of making the payment which was due for 4 years to djb. I didn’t have much option but to only feel bad sitting out of mumbai. She later asked me to contact ms kavitha (Her junior) and a request letter for excess refund was submitted through a friend on 15th sept.

I was only told after a month that i need to fill a different form with long list of documents. The name of owner as per djb was ms veena sablok who was the first allottee of the apart ment however the house was in the name of ms shabina champati.

To fix the ownership details, an entire set was handed over to a junior employee mr ravi in oct 18, who perhaps the only person who has done some progressive work in changing the meter and proceeded with documentation.

My wife later went and met ms kavita, instead of helping her, she became a victim of sarcasm by djb officials. I will quote the joke made, “ madam agar sir ji ke pass itne paise hain, thode hume de dijiye “, this was extremely humiliating and am not sure how will you rate this as “ customer service”. This was disgusting

Its been now close to 7 months, neither have i heard from anyone, nor have i received any update.in my view i should get a refund of atleast inr 1.15 to 1.2 lacs, as water bill for 4 years should at max be inr[protected].

I am now told that grievance through this channel works faster and aap govt has been quite cooperative to listen and solve public grievances. I simply believe that what happened to me was incorrect and i just did a job of a good citizen to pay outstanding payments. Kindly help me regain my faith in the system to instill some confidence back.

I enclose the copy of the bill and invoice of credit card payment.

Ahanjit champati
@[protected]

I am a resident of gali no.10, krishna puri, tilak nagar, new delhi-18 and we are getting foul smelling and dirty sewage mix water supply from the last 15 days i. E from 5th july 2019 till present. The lives of the residents are disturbed due to this. Already there are many problems related to water but whole gali no. 10 is receiving the same foul smelling dirty sever water from the last 15 days.
In this matter several water complaints were made to janak puri jal board office, but every time they given assurance to solve the water problem but not taking any step to solve the same till date.

Please take urgent action as it is getting unbearable

Sir,
I am a resident of old rajinder nagar and we are getting foul smelling sewage mix water supply at homes from past two days i. E from 18 july 2019 till present. The lives of the residents are disturbed due to this. How can one use this kind of water? I mean it will make people ill. Already there are many problems related to water but whole old rajinder nagar is recieving the same foul smelling water.
Do something or people will get trapped into water borne diseases.
Please take urgent action as it is getting unbearable.

Thanks

Hi,

This is regarding kno : [protected]. I have been informed that the water meter which is installed in the premises is faulty and giving incorrect reading. Water bill related to this kno was increased 3 times in last six months. I paid the previous dues in june 2019 which was around rs 12000 but again this month water bill due amount is around rs 3000. Please check the last 3 bills related to this kno and check and change this meter as soon as possible.

Hello,

I am a resident at ganesh nagar pandav nagar complex delhi. Many residents here waste a lot of water cleaning the road, bikes, cars etc.. Water overflows from their tanks..

As we all are in critical situation and the world is suffering with water crisis, here people are wasting it like anything.

Please do something about it.

Thanks

Dear sir ma'am,

With due respect i would like to inform you that we two girls "divya singh and puja kumari" residing at house no.468 pocket 2 paschimpuri, 110063. Our water has come 1584/- for two months as we both are working so we go at 9am and come at 6:30 or 7 pm that means both are only living in our only for evening to morning so how both can use water more than 20k / month, which is given by government to everyone we are facing a lot of problem we went to "delhi jal board" office but they have not taken the complain request as two month back meter reader person has come and said that your meter is not working it should be changed and he changed which is private meter and he was taken 2200 /- for that and after that reading done by him and it is 60for two months as we come at 6:30 / 7pm we fill 15 or 20 mnt only in evening and not daily because if we come 7pm or after 7 pm then water timing is over on that time so how can meter showing 60 unit in two months i seem that some problem is there in meter only.

So you are requested to kindly help as we both belong to other state we only have come for job so it is very difficult for us to go here and there.
For this act of kindness we are always grateful to you.

Thanks and regards,

Puja and divya

Iiird reminder.

I am a resident of flat no. 617, sector - 17-a, dwarka, new delhi. The flat was purchased by me from the allottee shri sandeep dhingra in the year 2005.

2. During the month of october, 2018, i have online applied for change the ownership in the water connection in my name i. E.in the name of suresh kumar sharma.in the same week, it is informed by the officers of djb that the name has been changed in the bill and i had got two or three bills in my name and the same were deposited online.

3.in february, 2019, i have installed water meter on my water connection and informed djb, sector - 5, dwarka, dew delhi with the copy of bill that the water meter installed on my connection may be taken into account.

4. After one month, they have taken the water meter on the roll but the bill issued to me was again in the name of the allottee of the flat i. E. Shri sandeep dhingra.

5. I have requested two or three times to djb to resolve my problem and rectify the name in the bill as suresh kumar sharma. My k. No. Is [protected].

My mobile no. Is [protected].

Sir, my bill id[protected] and k no.[protected] in name o[censored]sha sharma, the bill on this from 22april to 30june 19 has been sent of rs.1399 on consumption of 58 (Kl) arrear rs. 6991 but no one living in this house for past 8 months and meter is not showing any further readings because water is not been consumed still we recieved bill of such amount. Kindly pay attention to my complaint and recheck our meter and reduce our bill. Thank you!

We are complaining about pipe line leakage since dec18 with regular follow up but je shailender kumar mina is not bother at all. Evrey time when we rasied the compliant we got the massage from djb that compliant has been attanded but proplem remain the same. Pipe line water coming into our house at the time of water supply. Therefore one more problem is arise. Side drain "naali" become damage complieatly which required immidiate repair. Please get attention immidiatly

Previous complaint no. Date
[protected]/12/2018
[protected]/01/2019
[protected]/01/2019
[protected]/01/2019
[protected]/06/2019
[protected]/07/2019

Near my coching centre there is a leakage of water in middle of the road since a month because of which half of the road is filled with water and drinking water is also get contaminated which is supllied to near areas.
Delhi jal board had not taken any actions and ignored the complaint copletely so i request you to please take a useful action to resolve the problem.

Dear sir/mam,

I am bhaskar resident of rz a -30 kesho ram park, bindapur, uttam nagar new delhi-110059.
Would like to bring your kind notice in our problem regarding non-water supply. We are facing water problems from last 2 weeks. Water supply shoratge in some houses of our area.
This is my humble request to you please check once water lines.

Dear sir my k number [protected] my bill amount is too much it never comes below 2200 for two months as there is no such consumption we are three member in family and only one storage tank of 1000 litre, i went to complain about too much bill calculation i went to saket jal board office they ask to do reading for 15 days i made a chart of it and shown it to them they asked me to put a valve around my meter so that air pressure does not create extra unit, I ma logically asking if there is only one tank of 1000 litre and water inly comes half an hour or 45 minutes in evening and in morning how can my meter take units more then it is consumed, we live in rented apartment and on ground floor we never turn off motor also because there is good pressure of water.Every cycle of bill they ask me to do some or the other remedy but bill amount does not change and its adding up.Please find some sensible solution whenever i visit their office they send me with some other thing to try and don't find any solution.

My name is vivek nandan. I live in palam colony sadh nagar-2 gali-41, water scarity probelm has not been resolved yet. We are still buying the water from the market.in daily life it is becoming more problematic for us because we do not have the summer sible please look at the issue. I hope you will attend the issue. Short out shortly
Thank you.