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Delhi Jal Board Complaints & Reviews

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Updated: Sep 4, 2025
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S
Subodh Pasbola
Oct 23, 2017
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Address: New Delhi, Delhi, 110059

I am a resident of we block, rama park road, mohan garden, new delhi -110059, backside of sanjeevani public school. For last couple of weeks, sewer line connected to our colony is complelty choaked and the matter has been brought into notice of the concerned departments as well. Due to the choaking of the sewers, drain water is overflowing on the reads and it has become very difficult to even walk around and causing a bad smell. We are also afraid a lot of epidemic can take place. So, we request you toask the concerned authorities to take action immediately.
Delhi Jal Board customer support has been notified about the posted complaint.
My DL KNO no is [protected]. I live in Uttam nagar west. Our water meter was installed last year for which we have made payment of 25000rs to clear all dues. But till now no water consumption has been made by us and still water bill is keep increasing. Kindly do the needful and write off the bill amount which has been wrongly imposed on us.
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    Happy Kukreja
    from Bhadohi, Uttar Pradesh
    Oct 21, 2017
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    Address: New Delhi, Delhi, 110024

    Dear sir / madam,

    This is to inform you that water quality in lajpat nagar 1 d block is very poor.

    The quality of water has been deteriorating since past 7 months and now it is causing skin infections regularly to most of the residents.

    Request you to resolve this issue as soon as possible as it is causing a lot of trouble.

    It is really shocking that the delhi jal board is unable to provide good quality water at even a locality like lajpat nagar.
    Delhi Jal Board customer support has been notified about the posted complaint.
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      pkt.delhi
      from Delhi, Delhi
      Oct 21, 2017
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      Address: New Delhi, Delhi, 10015

      Respected sir / madam,

      I am retired army officer and residing at b-39, block-b, moti nagar, new delhi-110015. Also i am running a govt. Registered nursing home at mentioned address. This is my 5th reminder for the depleted / broken sewage line behind my lane, as i had already stated that these lines are very old (Almost 50 years old) and broken sewage junction along with broken sewage pipes keep receding sewage water into soil, due to which i am facing constant seepage of sewage water into basement of my building for the last ten years. Every time i give my complaint, staff of djb comes and superficially cleans the sewage pipes, which is not the permanent solution for the problem. I request higher authority to start the process for changing old pipeline with new wider pipes for the sewage, as in last 50 years the population density had increased many fold.

      Please do the needful on urgent basis.

      Thanks & regards

      Major p. K. Thapar
      Mobile : [protected]
      Delhi Jal Board customer support has been notified about the posted complaint.
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        A
        Arjun28Sharma
        from Delhi, Delhi
        Oct 20, 2017
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        Address: New Delhi, Delhi, 110067

        Dear sir,
        I just want to confirm that in delhi region borewell connection for water is valid for individuals. Because i have a doubt that in munirka dda area some individuals are using unauthorised coonection of borewell for water. You can check the connection of water at mr. Anil sachdeva, a-15-a, munirka dda flats.

        Please take proper action against them.
        Delhi Jal Board customer support has been notified about the posted complaint.
        Sat nagar lane number 6 karol bagh kno:[protected]

        it is over 6 months now the water is supplied with very low force and that too for 10 to 15 minutes. In some case the water is not available continuously for a week or more than that. Adjacent lanes have abundant of water only our lane is facing water crisis. Our diwali too went dry..
        Water not coming in our area/house last more than 35 days. Nobody can not taken any action on our complaint. My old com.no. is[protected] &[protected] . I req.to you pls visit for inspection at H 206 Raj Nagar-2 St. no 9 and ask or see the bad condition of water here. Only 10 to 15 min. water supply with breaking . Laxman singh [protected]
        There has been no water since Saturday in Malviya Nagar. No information when will it be restored. DJB officials/ Customer care center are clueless on this.

        This shows DJB apathy towards people who pay bills.
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          P
          passion25353
          from New Delhi, Delhi
          Oct 19, 2017
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          Address: New Delhi, Delhi, 110059

          Dear sir,

          First of all thank for giving water supply in our hastsal vihary area.

          But we are facing big problems due to water supplied. The water supplied to us are mostly so dirty and badly smelled which no one can drink. We are facings the problem since last 2 months.

          We are continuously complaining for poor quality of drinking water to delhi jal bord customer care. No positive action is taken so far. Due to dirty water it's causing health issues on daily basis. Sewer mix drinking water is coming & it's smells very bad. Why are we compelled for sewer water to drink.

          Please resolve the issue of water supply.

          Regards,
          Ashok kumar
          C-37, hastsal vihar,
          Uttam nagar, new delhi-110059
          +91 [protected]
          Delhi Jal Board customer support has been notified about the posted complaint.
          We are resident of dilshad colony, A110.
          Water supply has resumed in all the other blocks B, C, D but our block A isnt recieving any supply.
          We are facing it since last 7-8 days.
          But no body from DJB is even bothered to look into the matter.
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            R
            Rajesh Kapur1
            from Gurgaon, Haryana
            Oct 19, 2017
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            Address: New Delhi, Delhi, 110017

            My wife has been requesting for a tanker for the past 5 days as we have had no water.

            The call centre gave a name of one joginder ji and he gave another name. Both do not pick up their phones and we have no clue as to whom to approach. It is festival time and without water we are feeling very frustrated. The other person whom we called disconnected his phone while talking.

            Is any one listening.

            Rajesh kapur [protected].
            D 32 second floor saket. N d 110017
            Jan 10, 2018
            Monika Mukesh Jain's response
            I m sending pics of reading nd bill
            Wrong billing has been done against above mentioned kno no for the month fm nov2017 to jan 2017. My average consumption is 18 to 20 unit per month whereas for a/m period reading has been noted as 9 &15units respectively.last reading was 2385 but actully its 2453. thatswhy next bill will increase in huge amount thats not fare
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              S
              sukhsach
              from Gurgaon, Haryana
              Oct 18, 2017
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              Address: New Delhi, Delhi, 110027
              Website: DELHI GOVERNMENT

              To : cm / dy cm / ceo... Pl treat this as most urgent

              Please refer my earlier complaint no.[protected] dated 23/02/17, which probably has been deleted from your site without taking any appropriate action. You are requested to kindly arrange to retrieve my grievance/complaint and send me your written reply per return. Also take to task the concerned person (S) who has deleted the same from site and is un-retrievable.

              Otherwise i shall go to consumer forum / court to seek reply from the cm / dy cm / ceo revenue etc.

              Treat this as most urgent and arrange to avoid sending me unwarranted bills for payment.

              Sukhdev raj sachdeva - [protected]
              Above complaint submitted on delhi govt site on 19/08/17
              Inline image 1
              +1 photos
              Delhi Jal Board customer support has been notified about the posted complaint.
              There is no water supply in our ram nagar shahdra area pls resolve it soon..
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                Kuldeep Jain123
                from Delhi, Delhi
                Oct 17, 2017
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                Address: New Delhi, Delhi, 110085

                Dera

                We our problem is not resolved even after so many complaints made by us on telephone. We are facing big problems due to water supplyed by djb. We are receiving only 2 or 3 days water supply in a week and the water supplied to us are mostly so dirty and badly smelled which no one can drink. We are facings the problwm since when we came on rent in d 151 d block avantik, sector 1 rohini, delhi-110085 (Since last 6 months) we are also paying mony for water to our home owner. Please resolve our problem very soon because water is life.
                Delhi Jal Board customer support has been notified about the posted complaint.
                Water not coming in teliwara shahdara from yesterday evening in today also not coming. Plz help

                Regards
                Sunil yadav
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                  K
                  Krishna M Dheeraj
                  from Mumbai, Maharashtra
                  Oct 16, 2017
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                  Address: New Delhi, Delhi, 110062

                  Sir, this is for your kind information that we live in dda flats madangir, dr. Ambedkar nagar, new delhi-110062.
                  On our opposite there was tremendous supply.
                  We have severe shortage of water supply in our locality from last 2 days. Due to which we are unable to do all daily works. Please do the needful as soon as possible to rectify our problem of water supply in our locality. Thanking you, yours truly.
                  Gallino.15, house no412, dda falts, madangir.

                  Dheeraj
                  [protected]
                  [protected]@gmail.com
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    S
                    Satish Shreyash
                    from New Delhi, Delhi
                    Oct 16, 2017
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                    Website: Delhi jal board

                    Sir
                    It is requested that the water supply of my block 25 trilokluri is in very bad condition. From last two week water supply coming with huge smelly and from last two days the water supply is totally closed due to unknown reasons.
                    Please solve immediately this problem now and help to all effective families.
                    We shall be highly obliged to you

                    Date. Satish kumar
                    16 october 17. 25/129
                    Trilokluri delhi - 91
                    16 october 2017
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      Geet rawat
                      from Delhi, Delhi
                      Oct 16, 2017
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                      We are facing a problem related to dirty water & we are continuously complaining for poor quality of drinking water to delhi jal bord customer care. No positive action is taken so far. Due to dirty water it's causing health issues on daily basis. Sewer mix drinking water is coming & it's smells very bad. Why are we compelled for sewer water to drink. Pls solve our problem as soon as possible it's really hard to drink dirty water.

                      Regards
                      Geeta rawat
                      Shastri nagar
                      Delhi 110052
                      Delhi Jal Board customer support has been notified about the posted complaint.
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                        R
                        Ravirajput
                        from Delhi, Delhi
                        Oct 16, 2017
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                        Address: 110053

                        Dear concern,

                        People are doing illigle boring in my neighhood. Actually they have done it. They bribed police for the illigle action. Now they are using this as there business.
                        Kindly stop this activity. Make them follow the rules and regulation.
                        Area is yamuna vihar west ghonda k block, street no. 3. Total 10 connections in gali.

                        I hope you will take necceary action.
                        I will not have to do much hard work to stop this illigle activity.

                        With regards.
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        Oct 10, 2017
                        Hamid Rajput Rathore's response
                        sewer choked
                        Mer dard roa
                        .jhuggi basti new delhi 2..mito road..
                        hamid ..[protected]...
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                          D
                          D. K. Aggarwal
                          from Delhi, Delhi
                          Oct 15, 2017
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                          Sir. I am b. N. Nath resident of 297 dda lig flats hastsal uttam nagar new delhi 110059. Last night my water meter stolen. I am 77 years old and unable to go to police sration so please lodge a complaint and acknowledge so that i can apply for a new meter.
                          Thanks and regards
                          B. N. Nath. [protected]
                          Delhi Jal Board customer support has been notified about the posted complaint.
                          Sir.I am sangita Aggarwal resident of 295 DDA LIG flats Hastsal uttam nagar new Delhi 110059. Last night my water meter stolen.please lodge a complaint and acknowledge so that I can apply for a new meter.
                          Thanks and regards
                          Sangita Aggarwal. [protected]. K. No.[protected].
                          We are from S. D . Public Sr. Sec. School 2783, Cheerakhana, Chandni Chowk, Delhi-6. In our School 550 students and 35 staff member. Last 2-3 days water supply mixed with swear pipe line.
                          We request you kindly solve our problem and do the need full as its matter of school students.

                          KIran Kaul
                          Principal
                          23258127
                          [protected]
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                            C
                            carajusn
                            from Delhi, Delhi
                            Oct 15, 2017
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                            There is no water supply in mayur vihar phase 1. Even the water tankers coming to mayur vihar phase 1 are standing at a distance from houses. Residents are facing difficulty in bringing water from those tankers to their houses. I don't understand what the kejriwal government is doing in this regard. It seems mr kejriwal and his team are only concerned about elections and not about the welfare of delhi people. They have time for visiting foreign countries.in such a situation, they have no right to sit in government.
                            Delhi Jal Board customer support has been notified about the posted complaint.
                            I just shifted to mayur vihar phase 1 and m facing alot of water problem here as there is no water supply since last week.. i dont understand how delhi govt works.. they should think how can people of that area survive without water.. and the water supply is also contaminated.. plz take an action asap.. we are really suffering becoz of it
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                              A
                              arvind124421
                              from Delhi, Delhi
                              Oct 13, 2017
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                              Address: New Delhi, Delhi, 110059

                              Hello, i have receive a bill of rs 13345 for the period nov 2016 - sept 2017 and sept 2017 - oct 2017 an amount of 14327. I live alone with my son here and its nearly impossible that we will be using that much of water. The bill is on the name vinod kumar sharma son of sandev ram sharma and the mr code : 408metro. The new kno is[protected]. Pls look into it asap.
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                S
                                Samhot
                                from Delhi, Delhi
                                Oct 13, 2017
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                                Address: New Delhi, Delhi, 110060

                                Dear sir,
                                Kindly check the authenticity of packed water supply in 20 litres in karol bag or any students area. Even water packaging date is not clear and without bill they are providing the water in area.
                                So make some hard rules for this that even after losing our amount we can get better water, pure and safe for drinking.
                                Kindly randamelly check the retailers shop for this.
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  S
                                  Sokus
                                  from Delhi, Delhi
                                  Oct 12, 2017
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                                  Address: New Delhi, Delhi, 110032

                                  This is almost 14 months over & continuously complaining for poor quality of drinking water. No positive action is taken so far. Due to dirty water it's causing health issues on daily basis. Sewer mix drinking water is coming & it's smells very bad. Why are we compelled for sewer water to drink.

                                  Address: b100, gali no.11, new modern shahdara-110032
                                  Name-suraj kushwaha
                                  +1 photos
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    pchops39
                                    from Delhi, Delhi
                                    Oct 12, 2017
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                                    Address: New Delhi, Delhi, 110063

                                    Dear sir

                                    I am owner of a1-b, 99b, first floor in krishna apartments, paschim vihar. The flat is locked since quite some time and the meter has been shown as mloc. Though i am shocked to see the meter reading as showing 152 units consumption in the last 6 months, when there is no water usage in the flat as the flat is locked. Hence this seems to be some neighborhood mischief or a serious error. Please correct the same.

                                    Regards

                                    Puneet chopra
                                    [protected]
                                    Delhi Jal Board customer support has been notified about the posted complaint.
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                                      Raj.malhotra
                                      from Delhi, Delhi
                                      Oct 12, 2017
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                                      Address: New Delhi, Delhi, 110008

                                      I am a resident of 10 block west patel nagar, new delhi. I am sorry and shocked to see the loss of civilization in area block 10 & 11 as there is a road construction happening outside new site 11 which has given a reason to whole block site 11 & 10 to put illegal connections in water pipe line which is transfer to main lines hence being termed as 24 hours water supply line.
                                      The construction is happening since 09.10.2017 and continues..

                                      I request je and police official to form a raid team and do a strict inspection whereby this kind of activity be stopped. Surprisingly the water connection is being drawn through mcd own plumber who are charging from 5000 to 11000 to give a connection which intern is illegal.
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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                                        Nadeem Quresi
                                        from Delhi, Delhi
                                        Oct 11, 2017
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                                        Address: New Delhi, Delhi, 110094
                                        Website: www.delhijalboard.nic.in

                                        Respected sir/mam

                                        I am one of the resident of kabir nagar which comes under the shahdara area. Our area is suffering from highly dirty and smelly water from past some months, which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from street drain. Please help us in this matter since it becoming a serious issue...

                                        We hope that our government will take some strict action in this matter so that we can proudly say we live in delhi...
                                        +1 photos
                                        Sep 1, 2019
                                        Complaint marked as Resolved 
                                        my problem is resolved thanks delhi jal board
                                        Delhi Jal Board customer support has been notified about the posted complaint.
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