Delhi Metro Rail Corporation [DMRC] Complaints & Reviews

Sir, I saw daily, Maverick group of men are laying on Ground Floor at Mansarover Park in the Morning Time, but neither CISF nor Metro Staff take necessary action against them. They tease, revile and comments on ladies/girls. You are requested to stop Vagrancy of the said groups. with regards Sanjiv Kumar Gaur Daily passenger Mansarover Park, Metro Station...

I would like to inform you that razor fines are hanging from metro station wall (opposite metro station entry, After crossing the road, Wall facing to the nala/ river) and also laying on the road. Yesterday a biker clash with these fines and get injured in front of me. No one there to take care of issue since more then a month. Requested to please look in to the issue and do needful ASAP. Regards,...

Respected Sir/Madam, I travel everyday in Delhi metro from Vaishali station upto barakhamba station. Every day the scanning machine at Vaishali station is broken ans is not being repaired which results into big lines, delays and chaos. so many times i have lost my pay because of being late due to the broken scanning machine. when i go to the security people to find out the reason, they simply not seemed to be bothered. Since there is so...

I travelled today from Rajeev Chowk to Iffco Chowk. The train reached at 8.21 in the morning to IFFCO chowk. I was sitting in the 6th couch from Engine couch. I felt the rear Bogie is having Flat Tyre. If it is within limit then have a check. Couch No. Is T/2/C/23. Thanks, D.K.Midha Mb.[protected] Retired Railway Track Engineer...

Dear Sir/Ma'am, As a Indian citizen it is my prime responsibility to point out the wrong/bad things or practices in our society . Yesterday i was passing by Mayur vihar Phase 1 Metro station and found that the metro parking wall damaged and there is no safety/precaution related sign available there. I went inside the station (At 8.10 PM) and met the station in-charge (Mr. Prashant) to report the damaged wall condition. I was...

I Yashvir Singh have purchased a samsung core prime mobile (IMEI no. [protected] and [protected]) on 13 Dec 2014. This mobile contains airtel sim no. [protected]. This mobile has been stolen by somebody on 09 April 2015 during my journey from Anand vihar to New delhi metro station. Kindly do the needful. My contact no. is [protected]....

Dear Sir/Madam, I traveled from Delhi metro on 13/4/2015 from kashmeri gate to Huda city center. the metro attendant took 30 rupee for the ticket of 27 rupee firstly after that when i reached Huda city center. metro peoplr stoped me and said you token is of 22 rupees instead of 27. i paid 30 rupees yet i received the token of only 22 rupee, which is a big hassle and embarrassment for me. kindly look into the matter. My Delhi...

Today I lost my metro card while travelling ...when I reached to my station I went to card recharge counter and told him I lost my metro card he said I have to pay fine because I was travelling without ticket ... So I thought I should get help from the other part of the station I asked someone to buy me a ticket so I can make an exit then he came from behind and started yelling at me disrespectfully and after that he sent me to some other...

This is to complain that I had a safety incident that could have turned into a very horrible accident when trying to exit the metro train at Vaishali metro station at about 8:25 AM this morning 10/04/2015 because of people pushing to get in without letting passengers get out. As a result, I lost my balance and my right leg up to my knee went through the gap between the coach and platform. Luckily with the help of others, I managed to take...

respected sir / ma'am i am chanchal kumar jha. i parked my car in inderlok metro parking on regular basis last saturday i was parked my car (DL 10 CT 0670 ) in metro parking in the knowledge of parking boys ... but due to construction of dmrc my vehicle is totally damaged from the back side and i face financially lost of rs. 10000/- . i don't know the process for claim in damages, but i'm register my complain in dmrc official complaint...

Sir, My name is AMIT KUMAR s/o RAMBABU. While going to Nawada from Shastri Park about 12:30pm, I recharge my card by ticket vending machine near gate no.1. My 100 rupee note stuck in it, after trying quite times I am not able to take it out. When I complained Ms. Trapti who is controller there, she said that there was 82 notes only. When i asked her to show proof that there was 82 notes also before my incident, she began to misbehave...

I bring to your notice that after several information and complaining at your helpline number, no action is taken, for last 1.5 months. Sticker pasted on Floor for "6 Coach End Point" is actually pasted after the end of "5th coach" instead of "6 Sixth" coach at SUBHASH NAGAR METRO STATION, at Platform No.2. This is causing problem to passenger's....

Iiiiighhdghhjnvyhh Fgghb Gghjgk I reached the New Delhi Airport Metro station at about 2200 hrs. I purchased my ticket for Airport at 2206 hrs on 26 Mar 15.I gave 500 rs to attendant. I was alone at the counter there was no rush. He gave me the token and receipt and no change returned. that time i didn't see ticket price in receipt.. i was in hurry to airport that time .but when i calculate it, i had reached at airport. i have...

I am extremely humiliated and disturbed by the situation I am facing every day at Rithala metro station in the morning, where I deboard the train from the ladies compartment every day. Since Rithala is a terminal station, the ladies compartment is converted into the general compartment. Usually There is a huge crowd of gents waiting to board the train and the moment the doors open, they rush in like a stampede without even allowing the ladies...

I am a daily commuter of Delhi Metro Anand Vihar – Dwarka route. At about 9.00 A.M. in the morning and 6.00 P.M. in the evening I take the metro from Nirman Vihar to Barakhamba Road and Barakhamba Road to Nirman Vihar. it has generally be been seen that the average frequency of Metro on this route is 6-7 minutes and with a metro having 6 coaches. During this time, this route is having heavy rush which consists of maximum numbers of Govt....

Dear Concern, I am a regular passenger of DMRC red line and yellow line, Today there was a huge crowd at Huda City centre Metro station and they have closed one corridor and didn't open it even for the people who have some problems and some special conditions, i requested Mr. Rajeev Kumar who was posted there as a staff to open the passage for me coz i cant get into a crowd as i am 5 months pregnant. Despite explaining my condition to...

I am Mahesh daily user of Delhi Metro, Metro services are too bad. Why Metro Eng.& Technical Staff people don't resolve these problem? From New Ashok Ngr. Metro Stn to Rajiv Chowk Metro Stn. approx time between 18 to 20 Min. But in the early mornning(6:30 AM) metro train take arround 30 to 32 min. from last 3 or four days while metro reached to the Metro stn. New Ashok Ngr. to early(6:32 am) and reached Metro Stn Rajiv Chowk...

I travel between Mayur Vihar Phase-1 to Barakhamba Road for work. I notice that many people travel with heavy baggage or many baggages obstrusting the way for commuters. Many of them are sitting on the floors making it more inconvenient. Sometimes, CISF people come and wan them but that too is till there only. Later on they again sit. I just would like to request that these people with many large baggages should not be allowed during...

sir on 24 dec 2014 i parked my cycle at duwaka mor metro staition at 10 am. an when reached back at same staition at around 10:30 pm i lost my cycle from there.when i complaint about this to the parking attendant . he didn't reply from 24 dec onward pls halp me i am working in garment shop as a helper daily i talked to him about my cycle but he didn't respond i also have parking slips and monthly pass with me sir pls help me to solve...

I travel from Mayur Vihar-I to Rajiv Chowk everyday to work. Very disappointed to see that the incoming train (from NOIDA) gets delayed during peak hours when this can just not be afforded. The screen flashes 4mins, then 5 then 6, sometimes upto 8-12mins! You should understand that in a fast-paced metropolitan life, your service, though indispensable, is loosing its lustre. Is DMRC not able to keep pace with the growing demands? And why is...