Claimed

Delhi Metro Rail Corporation [DMRC] Complaints & Reviews

1
Last updated Feb 17, 2024
Complaints 526
Resolved
61
Unresolved
465
Quick Links
Statistics
Share
Contacts

File a complaint to Delhi Metro Rail Corporation [DMRC]

Having problems with Delhi Metro Rail Corporation [DMRC]?

File a complaint and get it resolved by Delhi Metro Rail Corporation [DMRC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Delhi Metro Rail Corporation [DMRC]
Customer Service Contacts

Delhi Metro Rail Corporation [DMRC] Phone Numbers

Phone
+91 11 2341 7912
181
81
+91 11 2341 7910
33
18
+91 11 2256 1231
25
23

View more phone numbers

Fax
+91 11 2341 7921

Delhi Metro Rail Corporation [DMRC] Website

Delhi Metro Rail Corporation [DMRC] Head Office Address

Metro Bhawan, Fire Brigade Lane, Barakhamba Road
New Delhi
New Delhi District
Delhi
India
110001

Delhi Metro Rail Corporation [DMRC] reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
preetisahu
from New Delhi, Delhi
Report
Copy

Pople misshapping on train

Address:New Delhi, Delhi

Here i want to complaint against the DMRC. i am working in gurgaon and lives in Laxmi Nager. in Laxmin Nager Metro station at morning time a lot of people are there to entering in coach, and no gaurds are there and when the train is coming people are pushing to all its a very bust time to travel with metro. and same condition at eving time....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RRS1391
from Delhi, Delhi
Report
Copy

Theft iphone

Address:New Delhi, Delhi

Respected Sir,

I’m Vivek Kumar Sharma, I put up
at Shahdara. My Apple Iphone 5
(MD298HN/A) (white colour, 16GB) has been stolen at Shahdara metro station in
“shahdara-rithala “ metro. The Apple ID of my phone is [protected]@gmail.com. When I
tried to contact police about this matter they said dat it’ll take take 6-7
days to process this complaint. Sir, please try...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ravi.ravishankar199
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Theft of my purse

Address:New Delhi, Delhi

Dear Sir/ Madam, My name is Ravi Shankar Ravi. On 27th I was travelling by Metro from Govindpuri to GTB Nagar. In mid of the way at central Secretariat somebody stolen my purse from my bag. There was following items in that purse : 1. Voter ID Card 2. Pan Car 3.Driving License 4.Cerdit card 5. Debit Card 6. Aadhar card I am not worry about the cash but i would like to request to concern authority kindly help me to find the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
smiviv
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

theft of wallet

Address:New Delhi, Delhi

sir, i was travelling from central secratriate to chandani chowk on 29 nov 2014 at 2:00 pm.as i entered the stairs of chandani9 chowk metro station for exit my red color wallet containing 10, 000 rs, two gold rings, 3 pendrives and many more things was stolen from my bag.Immediately i gone to csif but they shown very casual attitude as theives are their friends.pls help me taht ammount wallet and pendrives means a lot to me. smita...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vermaji
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

subway / padestrain / execelt maintainance

Address:New Delhi, Delhi

Dear sir i am mukesh verma profession finance manager in private sector and are using metro since starting now the problem is the kirti nagar metro station i can not cross the road, a lot of traffic come both side nobody facility for road crossing like subway or padestrain. due to joint pain in my knee. secondle, the maintainance of dmrc are now so poor from jhilmil industrial metro station to kashmiri gate.and unknown person are ready...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akshay.dutta
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaviour

Address:New Delhi, Delhi

This whole incident took place between 6:00 to 6:30 am in the morning on 27/10/2014 (Monday ) at New Delhi Metro station . I was travelling from Chandni chowk to Rajiv Chowk . I was pushed out from metro by a commuter named Rajinder Kumar, while being pushed my leg got stuck between the platform and metro which could have been a disaster for me . On being stopped the person told me that he is working for metro police and started abusing and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepika Edlin Lakra
from Kota, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irrational Behaviour Of Lady Token Seller

Address:New Delhi, Delhi

Ve ki she ne Dear Sir/Madam, With due respect I would like to dram your kind attention to the irrational behaviour of your DMRC staff. Time: Around 5:00 PM Date: 25 October, 2014 Place: Gate No 2, Rajiw Chowk Metro Station. Today when I went to purchase token from the lady sitting at the ticket selling counter I got a miserable reply from her just because I dint have change to purchase token, that is not all a senior citizen came by...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shikha Mehta
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I was lost my purse tomorrow in delhi metro

Address:New Delhi, Delhi

Dear Sir/Mam I don't know how it happened, but when I got home tomorrow I realized I didn't have my wallet with me. actually in the wallet (money, credit cards, driving License etc.) Everything I keep in my wallet that’s important ID Cards all. What Should I Do now please help and as soon as possible searching my wallet. if any informationfor the same plss call on this number- [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
firaoon
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Theft

Address:New Delhi, Delhi

Dear Sir/ Ma'am Yesterday on 15/10/14 I was travelling in Metro with my family. On Rajiv chowk Station I took metro for jahangirpuri. There was so much crowd, as soon as i got up in metro someone stole my apple Iphone.i think i saw the face of the person who stole my phone. the sim inserted in the phone is of airtel and no. is [protected]. when i called on my no. it was switched off at that time but later in the evening it was switched...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
soniag9
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insufficient parking space for scooters at Patel Chowk parking

Address:New Delhi, Delhi

This is to complaint against insufficient parking space for scooters at Patel Chowk metro parking space in Delhi where due to non demarcation of separate scooter and car parking area, all the space for parking by parking lot people is provided to cars and hardly a space for 10 scooters is left for parking by scooter owners. Thereafter they direct us to park scooters on undeveloped adjoining piece of land which is full of stones, trees and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi

Dear Sir/Mam, My name is Md.Taqiuzzama, Today[protected] i took metro from INA at 10:5:26 Sec plateform number 2 coach number 5, door number 20 with my wife and sister towards Rajiv chock, that train contain 8 coaches and probably 4141 train number as per INA recording staff.when we reached Rajiv chock station and wanted to get off and stood close to 20 number door, than suddendly one guy pushed me much and get down at approx 10:16 to...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ARTIVEDI
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ill treatment of women9 insecure and hovering over a woman is a punishable offense)

Address:New Delhi, Delhi

Yesterday at at 2.30 afternoon the cisf inncharge asked me to get out of the metro station if i dont listen to him. I refused to part with my bag, since i was carrying valuables and nobody took responsiblity that a particular personnel willguarantee security. From where we get ourselves checked that section is so closed that you cant see your bag (In case of emergency, theft etc). Already so many cases have been registered and the metro authorities...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
katochshiv
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cleanliness Of Metro Station

Address:New Delhi, Delhi

Hello Sir/Madam,

I want to inform you that from past more than 2 weeks at the Rajiv Chowk Metro Station the metro line for Huda City Centre to JahangirPuri there is something like substance is lying on the metro line and no one is bothering to clean it up and it has become a big trouble to stand there and wait for metro.It stinks so bad that it has become problem for the passengers.Please take appropriate steps to clean up...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
zifam exports
from Gurgaon, Haryana
Report
Copy

Extra charge due to problem in exit door

Address:New Delhi, Delhi

Sir / Ma'am,

This is bring to your kind notice that due to technical problem in exit door, the extra Rs. 10/- (cash) charged by customer care for which any receipt is not provided this is not fair because the specific amount from Metro card also deducted.

You are requested to look into this matter.

Thank you,

Geeta Kapurwan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
smarty_smarty100
from Kolkata, West Bengal
Report
Copy

Delay in train services and limited number of coaches Lajpat Nagar

Address:New Delhi, Delhi

Hi, Train frequency is more than 10 minutes in lapat nagar and no of coaches are only 4, so what kind of services is dmrc providing if 80% of the people are going standing and soffocating.. Request the concerned authorities to kindly increase the coaches and unnessarily do not delay opening mandi house It may be noted that mandi house was completed in march and till date it is not opening leading to massive jams in rajiv chowk...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dannysingh
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment by parking lot staff.

Address:New Delhi, Delhi

My name is Sarabjeet singh and i do journey Noida city center to patel nagar monday to Saturday. I parked by bike at noida city center metro station and new staff of parking lot do miss behave with passenger. Sir/mam i request you please hide my contact details because the employees of parking lot is like hoodlum type....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kguta
from Delhi, Delhi
Report
Copy

Drunk parking attendants during duty hous

Address:New Delhi, Delhi

Sir I doesn't want to disclose my identity Bcoz I am using the Shahdara metro parking lot from last two tears. I have a complaint regarding a parking attendant who r in duty in day shift in the parking lot which is nearby parsvnath metro mall. Actually the parking attendant in day shift is usually drunk and misbehave with the persons who came over there to park their vehicles(four wheeler ). & the other thing is that they also allowed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amanuja
from Chandigarh, Chandigarh
Report
Copy

lost property

Address:New Delhi, Delhi

I have boarded from Mundka Metro Station on 12/05/14 at around 11:10 am towards Kirti Nagar. My two litre blue thermous bottle was left at Mundka metro station when I was checking my card for balance at the counter. At nangloi metro station I went to the counter and asked the lady employee at the counter to confirm from the staff at Mundka. she asked for the bottle at that place but it was not there. Pl see into the matter. It should had...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kapil
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Corrupt Staff of Delhi Metro

Address:New Delhi, Delhi

Dear Sir/Mam, Kailash Colony metro station needs a serious concern of yours. Two Corrupt People Bhupender Singh and Abhimanyu Kumar Misbehaving with metro commuters and specially girls. I was standing in general compartment and playing game on my mobile. My two female friends were standing in Ladies compartment and i was talking to them from a distance.I was far away from pink apartment. Suddenly While Playing games a guard snatched...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
harbanshs
from Piro, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vaishali Metro Station Parking Vehicle Mis-handled

Address:Ghaziabad, Uttar Pradesh

This was Feb 25, 2014 as routine, I parked my motorcycle bearing no. UP14AD5861 in vaishali metro station parking vide ticket no. 006747 from there I catch metro to commute my work place in Gurgaon. when I returned in the evening, my bike was found with broken center stand and right side back view mirror. I raised a complaint to the parking owner sonu who firstly denied to any breakage in stand and gave many excuses. on question...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy