Delhi Metro Rail Corporation [DMRC] Complaints & Reviews

Sir I am Akshat Chauhan. I park my bike( vehicle no. : DL 7S BS 3756) along with the helmet in ShastribPark Metro Station's parking every dayand yesterday i.e. 28.01.2014 i lost my black colour helmet (compny name : Vegas). I would like you to contact the security people in the parking area and ask about it. How can the helmet get stolen in the presence of security man?? Kindly see to it....

Dear Sir/Madam

Today at 8:20 a.m I boarded a metro train from Rohini East Station
for Rithala Metro Station for filing a complaint regarding defective
metro card no. 54908077 .A metro guard was peeping inside metro and I
asked him the place where I could contact the person for complaints
and the guard took me to a room in downstairs with some other
passengers .
When I reached to your...

Dear Management,

Delhi Metro is also not safe like Delhi ( true to its words ) due to brainless & rude metro security officials recruited by you!!

I boarded Delhi Metro from Lajpat Nagar with my Husband around 9 PM on 30th Dec 13 to catch Lucknow Express from NDLS at 10:10 PM. It was not even a minute when it reached Jangpura & security officials barged in & asked every one to step out ( there were...

My old card 20295035 was not supportive on AVM because of which I purchased a new Metro card no.54908077 on[protected] from Rohini East Metro Station.
From day one[protected] the card no.54908077 is defective and create problems in entry gate and exit gates.
For the last 15 days I was complaining at customer care centre of Rohini East Metro Station.
The Customer care Deptt. staff of Rohini East metro station issued me...

I am a student of class 12 after my school time i went to the counter of smart card at madipur at12 o'clock and i made a recharge of 100 Rs and i asked to give my bill when he was taking out the bill i was singing song and scratching my smart card at counter and the man shouted at me very rudely that do play with yr card and i said that bro please be calm and speak softly to me i m not ur servent that u r shouting like this then a man...

Sir/ Madam

The female commuters are facing lot of HARASSMENT while getting down at the INDERLOK METRO STATION as the crowd rush into the compartment madly not allowing the ladies to exit. The station authorities are refusing to provide ANY SERVICES in this regards after 8.00 p.m. saying that the timings of their staff is upto 8.00 p.m. and after that they will not deploy any guard to check the situation. DMRC is providing...

i sahil baught ticket frommgf station to huda city center (rs10).and accidently due to certain reason my token was not senserod by the gate machine and when i reached exit at huda city center it didnt worked an i asked guard fo reason and he abused me and i was getting late for some personal reasons and i jumped over i would have runned but they called me and i respected their call and went to coustmer care where i told them the whole seen...

I regularly take the Metro. Today morning when I reached at Dilshad Garden Metro station at 9.20 a.m. I saw there are some ladies struggling with the machine, the machine was stucking at that time. I just went to the Ms. POONAM V. PATOLE, checking lady guard and requested her to check my bag manually because the machine is stucking, I think she was not interested to do the work and unwillingly she ready to check my bag desperately ... then...

This is regarding men travelling in reserved car for female in DMRC run Delhi metro trains. I do not find any DMRC staff actually taking steps to ensure there are no men in the female reserved car and there are no punishments given which could make men scare to enter the reserved area.

I look forward DMRC taking steps and thus contributing to make the city safe and doing it as per their announcement that this is a punishable...

Dear Sir/Madam,

My Name is Akash Gupta(C.A), I daily travel in Metro from Vaishali to AIIMS. I would like to bring your kind attention towards the inconvenience faced by the passengers due to running of 4 coaches train, specially in the peak hours(8:30 to 10:30AM and 5:30PM to 7:30PM). My kind comment on the situation is that if DMRC has 6 coaches train to run on the track then why is that not doing the same? If there is any...

Dear Sir,
Would like to share the brutality of the cifs guards at the Shahdara Metro Station 11 am dt. 29 Sept 2012.
Today on Sat 29th Sept 2012 morning 11 am at Shahdara Metro Station 5-6 no. of guards who were standing in a group in the reserved for ladies coach. I requested from them to let me get into the train from the last door of the female coach so that I can enter & shift to the general coach as there was lot of...

Hi

I worked as Network Administrator in Gurgaon. I park my car everyday at green park metro station near hanuman mandir. The person there who gives car slip takes more charges then mentioned in the slip and he writes wrong time on the slip. And today he doent allow me to park my car in the metro station coz few days back he parked my car wrongly and I only said that this is not the way to park. He talks in a irrespective way....

I have boarded from Uttam Nagar East Metro Station on 11/07/12 at 8:50 am towards Rajjiv Chowk, and when i get down at Rajjiv Chowk Metro Station for borading towards Hauz Khas Metro, i found my purse stolen.

I lost Voter I card (name on card Moumita Dey), Pan Card AJBPD7792A (name on card Moumita Dey), Citi Bank Platanium Credit card (name on card Moumita Dey) and Axis bank Debit Card (name on card Moumita Nag) and Rs 50300...

hai this is pankaj yesterday ( 08/07/2012 ) i was in metron station of sentral secetret and i lost my mobile thear around 9:20 to 9:50 pm . i had enter in metro with swap my metro card but one children was me your staf sayed me to have token of that also so i parchese a token from thear ( customer care of south)_ he said me that it is costomer care of south . i put my mobile thear to collect mony and i forgeted i want thats snap that who...

It is an every day affair that we have to stand in long Que before making entry into metro station in Guru Dronacharya,Gurgaon due to security check takes lot of time. There are personnels (CISF staff) standing near the security check place without any work but one person only do the security check when 200 passengers are standing every day in the que.

Please provide two points for passengers security check in Gurudronacharya...

Dear Ma'am/ Sir,

This is to bring to your kind attention that the staff at the ticket counter are not at all well trained and do not have manners on how to talk to a customer,at least with women.

I was travelling from Botanical Garden,Noida to Dwarka Mor yesterday i.e. 18th September,2011.

The incident took place at 7.45 A.M. at Botanical Garden Metro Station,Noida.

I stood...

Today i.e 22/06/11 2.15 pm when I caught the metro from New
Delhi to chandni chowk some culprits stolen my jewellery bag
consisting of about 40 - 50 gram gold & 20 gram silver in the that
bag.I shouted on the metro station but no police authority taken care
of this.I seen a gang of five to six decots were roaming freely at
metro station. They take the advantage of crowd.Please enquire the
matter...

my nokia 5610 phone was stolen in metro over a year ago, i registered a complaint with the shastri park delhi metro police station. they gave me a fir no as well against my complaint and told me that they will contact me when the mobile will be traced out. i inquired about the complaint frequently for 5 months but they told me that nothing has been detected so far. recently i contacted them again regarding that complaint they still answered...

Respected Sir/Madam
My name is Natraj & I live in Sector-11,Rohini,New Delhi-85.On the night of 7th March 2011 around 21:35 hrs. I boarded a Metro Link Sewa Bus Service at Rohini East Metro Station.
I asked the conductor,"if the bus is going towards the first cut of Sector-11,Rohini & how much is the fare for that?" The conductor replied,"Paanch Rupaye (Rupees Five). Then I again confirmed by asking,"the...

TO ALL METRO TRAVELLER'S,

BE CAREFUL FOR "PICK-POCKETS" IN DELHI METRO.

NOTE: VERY SHAMEFUL FOR US (INDIANS)

THANKS AND REGARDS,
[protected]@gmail.com...