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Delhi Metro Rail Corporation [DMRC] Complaints & Reviews

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Last updated Feb 17, 2024
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Delhi Metro Rail Corporation [DMRC] Website

Delhi Metro Rail Corporation [DMRC] Head Office Address

Metro Bhawan, Fire Brigade Lane, Barakhamba Road
New Delhi
New Delhi District
Delhi
India
110001

Delhi Metro Rail Corporation [DMRC] reviews & complaints page 21

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Address:122001
Website:www.delhimetrorail.com/feedback.aspx

Hi

I felt very sad yesterday when I parked the car yesterday in Huda City Basement. Parking is too poor and no safety for Women at all. Not Lights in basement lift. No one to guide the route. Charging for the poor parking Rs 200 for Overnight.

When I spoke about the same with Mr. Amit Kumar, Manager of Huda City Centre. He was mis behaving and was so rude. I would like to take the strict action against him. He...
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N
nikhil kumar999
from Delhi, Delhi
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Mobile phone theft

To
Delhi metro police
New delhi

Sir
Myself nikhil kumar address - gate no.-11, plot no.-28 h-102 shalimar garden extn-1, sahibabad, gzb. U. P on dated 9/5/2016, timming 10;10a. M to10;30 a. M. When i was in dilshad garden metro station. I have lost sony d2502/experia c3 colour black, imei 1-[protected], imei 2- [protected] along with no.[protected] (Airtel) and [protected] (Tata docomo). Kindly help...
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Piyush Mehra
from Delhi, Delhi
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Every time jam occurred in front of gate no 5

Address:New Delhi, Delhi, 110006

Respected sir

I want to tell u about rush infront o[censored]r gate no 5 each and every time. Many people like pathery wale, khopche wale, and raddy wale, fruits wale take covered the whole area and people have a facing a lots of problem of this. They cant give space anybody u know sir pick pocketing and mobile thefting is very normal/common in metro. But your staff will not do their duty properly sorrry its my humble request plez...
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D
Deepti Vashisht
Nov 28, 2022
This thread was updated on Nov 28, 2022
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Wallet stolen

Address:110075
Website:DMRC

My wallet was stolen from my bag while i was travelling with my little kid in metro on 30th April. I boarded the Noids city centre mtero from Dwarka SEctor 8 at 12:16 pm and deboarded the train at Uttam Nagar West at around 12:40. I found was my wallet was not in bag when i go down. I informed the Uttam Nagar West Compliant centre and they told me to go to Rajouri Garden which was not possible for me as i was carrying small child with me....
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Address:New Delhi, Delhi, 110084

Hello sir i lost my mobile between vidhan sabha to vishwavidyalaya metro station
I mention my complete detail in below.

So no: 430/2014 delhi police date: 10/04/2016
State : new delhi
District : north delhi
Ps.Crime branch, delhi
Lr no: 323390/2016

Complainant's details roshani devi s/d/w/o narayan singh rawat, h.No-b-5455/2 gali no-115 block -b sant nagar burari delhi 110084...
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A
anu912
from Delhi, Delhi
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Recharge failure of metrocard

Address:110051
Website:delhimetrorail.com

Hi,
i m pinki. today i try to recharge of my metro card with 1000 . but it was not taken. than i recharge two times with amount of 500 each. than first recharge was successful instant but the other take time. finally both are successful. when i come to metro to add value it only take 500. after that i went for metro recharge center . he said to me that kindly contact to the site from where you recharge your metro card because it only...
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J
jha ankit kumar
from Noida, Uttar Pradesh
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Unreadable card

Address:110058

Dear sir,
I have a metro card but the card is not working on date of 25/02/2016
I am summit the card on 26/02/2016 on nawada metro station after 10 days
metro staff says, I get the only 45 rupees refund but i have 501 rupees on this card and given the complain for recheck but again on 29/03/2016 DMRC says
I you get only 45 rupees, it is not a matter of rupees it is matter of trust so plz
take a appropriate...
+1 photos
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A
anitamahajan
from Delhi, Delhi
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Change in the frequency of airport express line

Address:New Delhi, Delhi, 110075

Today i.e. on March 23, 2016, there is no holiday or saturday/sunday. When I reached Dwarka sector 21 metro station, I came to know that frequency of trains is after every 15 minutes. There was no announcement on the station earlier about this. It caused great inconvenience to me reaching office....
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R
Rahul stk
from Dhariwal, Punjab
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Construction on ghaziabad line

Address:Ghaziabad, Uttar Pradesh, 201007

The intersection at ITS Mohan nagar has been shifted 800 meters ahead and full stretch remains jammed and it takes 20-25min to cover this distance daily, waisting our time and energy. The authorised person should look into this matter and provide us with a solution....
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M
Mehul Ahuja
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Untidy pitampura metro station

Address:New Delhi, Delhi

I travel from jhilmil to pitampura and from past few days i say that pitampura sign board is not clear and i thought to submit a complaint on DMRC site.
So i request you to please look through it.
Thank you
A concerned citizen...
+1 photos
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P
Pradeep Tehlan
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Helmet lost

Address:New Delhi, Delhi, 110043

Helmet lost from dwarka metro station parking on 14th feb. There was no single cctv, irresponsible behaviour from parking guy.
It was of honda brand....
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L
Loyal_Citizen
from Noida, Uttar Pradesh
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Illegally confiscating personal goods

Hello,

I was travelling in Delhi metro, on my way back from nirvan vihar to vaishali, The scan guard at nirman vihar station took away my multi functional tool kit, it is no where mentioned in the DMRC passenger brochure thats its illegal to carry it. But he still took it from me. His name was Bhileshwar Singh.

I want that strict actions is to be taken against him so that he will not be able to bother other...
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Address:New Delhi, Delhi

I lost my "Baggit" wallet today in delhi metro. It was brown in color. There were 2 cards in the metro : Metro card and white colored access card. There was some money, 1 comb, kajal, eye liner in it. If anyone finds it please contact me on [protected]/rittika.[protected]@gmail.com....
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K
kaushik.anand5
from Mumbai, Maharashtra
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Amount not refunded

Address:New Delhi, Delhi

I had recharged my DMRC smart card No:[protected]Engraved ID). on[protected] through on line transaction but can not activate this recharge amount on AVM till[protected]. I was told that this amount is refunded with in one month after charging 2.5% processing charge. But this amount is not refunded till date Anand Kaushik Date:[protected]...
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DrHimani Vashisht
from New Delhi, Delhi
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No help provided

Address:New Delhi, Delhi, 110026
Website:www.delhimetrorail.com

I had misplaced my cellphone at mansarovar park on 6dec 2015.at around 10 30 am i askd all the officials there individually to help me make a call, but they refused.i almost begged helplessly, even offered them money for the call, they just folded hands and said cant help. Why are they appointed? For helping the needy.please look into the matter and atleast issue them a warning and reminding them of their duties. I was helped by a fellow...
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DrStutee
from Mumbai, Maharashtra
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Lack of cooperation for physically disabled

Address:New Delhi, Delhi, 110016

Being a regular commuter at DMRC i faced physical and mental harrasment today at 9am when i deboarded at green park metro station. the Driver did not bother to inform the customer operator to get a wheel chair causing me to stand on one leg for 40 minutes. I will have to file a written FIR at green park police station if action is not taken against your metro driver....
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A
aakas42
from Gurgaon, Haryana
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Misbehaviour of a cisf staff mahabir singh.

Address:New Delhi, Delhi, 110027

This is something i never wanted to post but the behaviour of one of your CISF staff Mr. Mahabir Singh with two Stars at Rajouri Garden Metro Station at the platform towards Dwarka Sec 21 at 09:00 A.M. was very pathetic. I was sitting with my friend at the bench, you provide us to sit, where 6th coach of the metro lies when metro comes. He came to us and asked that why were we sitting there and insulted me in front of every passenger who...
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Rakesh Sundriyal
from New Delhi, Delhi
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Lost vega helmet

Address:New Delhi, Delhi, 110001

Respect Sir,

I am parking my two wheeler at Karkardooma metro station parking from last One Year every alternative day, I am finding something or the other happening, recently my helmet got lost as somebody broke my lock and took it away and on asking they replied so badly and than i purchased new one and the same day again i locked it on my two wheeler and when i came back in the evening again i found that helmet is not there,...
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bhawana neeraj
from Delhi, Delhi
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My Red colour Purse (Vault)

Address:New Delhi, Delhi, +91

Today 13-Oct-2015 in the morning around 9:30 to 9:45 at Yamuna bank while boarding metro. i get down at noida sector 15 i did not found my vault in my bag. My purse (vault) contains Rs1000 cash my debit card, credit card, pan card, voter ID....
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R
rani khera
from Delhi, Delhi
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Construction of Ramp For Phisically Challenged

Website:delhi metro

Delhi Metro is working commendable job for Citizens of Delhi.There is a ramp from Tis Hazari Metro towards St.Stephens Hospital which has not been connected to Road, consequently some Employes and Patients who are Physically Challenged and on Wheel Chair Face Difficulty in going through this Ramp To Metro Station.Please get it investigated and may inquire through St. Stephens Hospital. Thank you very much for speedy action. S.P.Dabas [protected]...
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