Delhi Metro Rail Corporation [DMRC] Complaints & Reviews

I was boarding the metro at Green Park and the person, Arun, at the counter didnot have change and caused me inconvinience instead of him tryin to find the solution. Are they serving us or sitting their doing a favour for us. Similar experince when on my way back from Shadi pur Metro Station, the lady at the counter was a torture to talk to. NEED BETTER PEOPLE AT COUNTERS AT LEAST WHERE THERE IS PUBLIC INTERACTION....

Delhi Metro issued us (my family) three tokens from GTB nagar to Nirman vihar at 22.59 Hrs on 23 Jan 2011, but when we reached to Rajiv chowk there was no metro train to Nirman Vihar so, we stuck there but Delhi metro didn't provide any solution at late night of 23.30 hrs. It was jaust shame to Delhi metro that due to his negligently we stuck in night without money in the pocket and Delhi metro can not provide us other solution due to...

I park my 2-wheeler on Shadipur Metro Station Parking on a regular basis, in the evening and pick it up next morning. I always doubted that there is theft of Petrol form the Motorcycles, but wasn't very sure. On January 14, 2011 i checked my Petrol meter before leaving and park my vehicle there in the parking. When i came next morning and i again checked the meter, the petrol wasn't there in the tank, approx. 3 liter Petrol was...

Hi Sir/ Madam,

My question is " Why there is prohibition of eating and drinking on the metro? ", as an educated person i am well aware of the rules and regulations to be followed when on board. However, my only concern here is related to the people who travel in metro and for long hours. I am sure that, no body would like to have food in such crowded place and not a "Indian Thali" for sure.

I...

Hi Sir

Incident-
I hava Metro Card. Today I haven’t balance in my Metro Card. But long Queue in card window. So I decided to purchase a token. I travelled daily from Shahdara to Nataji Subhash Place via Metro on 3rd January 2011 at around 09.35 am. The lady at the ticketing counter charged me 18/- Rs.
As I intended to exit at N.S.P, I was not able to exit as the token had 18 Rs/- only.
As I checked...

I used to park my two wheeler daily at shadipur Depot metro station parking lot in the morning and picked up my vehicle in the evening at around 9 -10 pm. I am observing that in the evening time, parking contracter and his helpers are dunked on the daily basis and use abusive language with the travellers. Also they are using the paking space as colony parking space for commercial and private purposes and charged against the norms. Their act...

NAMASTE
Mai bas yah kahna chahti hun ki DMRC management ne metro train me ladies coach bana kar bahut badi galti ki hain.Iski wajah se aaj ladko or ladkiyon me samajasya ka bhaw nahi raha.atleast delhi me to ye nahi hona chahiye.aaj sirf aapke is kadam ki wajah se ladies & gents me differences aa gayi hain.unki soch badal gai hain.kal jaha gents ladies ko jarurat k hisab se seat dete hain aaj wo hi gents ladkiyon...

This is to bring to the notice of the concerned authorities the dishonest attitude of the Metro Feeder Bus staff. Today I boarded Metro Feeder Bus no. DL-1V-A-6395 from Delhi University. The said bus had a destination tag for Sawan Park but the crew were calling for Nirankari Colony, so I also took the bus for Mukherjee Nagar. Even after paying the fare charges, the conductor of the bus did not issue any ticket, not only to me but to other...

Its not a complaint its a kind of suggestion to Delhi Metro Corporation. Delhi Metro Corpn. has reserved compartment for women. The coaches are always empty except in the peak hours. Other coaches are very crowded especially the train which goes to Huda City Centre. The train which was taking 10 minutes from Kashmere gate to Central Sectt, now takes more than 20 minutes.

Suggestion: If they are to reserve the compartment...

We (me and my wife Mrs. Asha Rohilla) treavelled by Metro fom Tis Hazari to Rajiv Chowk on 11.10.2010 at 3.40 p.m. and during our journey due to overcrowded stations and metros we became a victim of pick pocket. Our bag was bottom cut and money removed. We lost Rs.1.50 lakhs in this crime. We have lodged our compalint with known agencies i.e. Delhi Police Commissioner by email, Metro Police at Kashmiri Gate in writing, DMRC Customer Care...

Hello Team,

I was needed to Board a train from Old Delhi Railway Station on 9th Oct, 10 at 08:55 pm. So, I was picked up Metro from Anand Vihar ISBT at 8:10 pm for Rajiv Chaowk then I was changed metro from Rajiv Chaowk for Chandani Chowk.
However, due to unnecessary stoppage of Metro train between two stations and waited more time on Platforms, I missed my train whose timing was 8:55 pm from Old Delhi Railway Station.br...

DELHI METRO IS SPREADING ITS WINGS IN ALL DIRECTIONS. O.K. IT IS GOOD. BUT IT IS SORRY STATE OF AFFAIRS THAT DUE TO HEAVY RUSH IT BECOMES DIFFICULT FOR MORE THAN HALF HOUR DURING PEAK HOURS TO CATCH A TRAIN. SECURITY STAFF IS CHECKING MALE COMMUTERS USING HANDS INSTEAD WITH THE INSTRUMENTS THEY EARLIER USED. IN THIS WAY THEY ARE PERHAPS SPREADING VIRUSES. AT RAJEEV CHOWK METRO STATION PLATFORMS, AS SOON AS TRAIN STOPS, SECURITYWALAH LEAVES...

Sir,

This is to bring to your kind notice eve teasing and bad behaviour towards women commuters in Delhi Metro. Due to increasing no. of passengers on Delhi Metro it is getting very difficult for women to commute on the Metro Rail during peak hours.

There have been instances of people harassing the women copassengers.

Would request you to kindly have demarcated spaces for women or separate womens...

My name is Kapil Rawtani, I am a resident of Malviya Nagar.Today (07 Sep' 2010) at 1440 hours approx. I bought a token of Rs.12 from AIIMS to Malviya Nagar from window number 2 from left side,and board a metro from AIIMS station, instead of Rs.12 your ticket executive gave me a token of Rs.10 which was valid from AIIMS to Hauz Khas,and after reaching Malviya Nagar at 1450 hours approx. I paid Rs.50 as fine and Rs.2 as fare difference...

Respected sir

It’s been 3 to 4 years that we have been travelling through metro so we park our vehicles at Delhi university metro station everyday as we commute through metro; it saves our time to reach our office. So we filled the vehicle parking form a month ago. it has been 15 days our request has got approved but the parking owner of Delhi university metro station is not making our passes and uses abusive language because...

Sir I was travelling by Delhi Metro from Botanical Garden on 29 August 2010, near about timing 2:30 PM. I was taking playing toy as a gift for my five year old niece. The toy didn, t pertained to any metallic substance . It was a simple deviced toy which operates with the help of small batteries and it was not equipped with any electronic machine , Mettalic substance and batteries. They forcefully damaged that toy and started abusing me and...

I am Sending this complaint on the behalf of Chartered Accountants Students :-


Our classes is conducting at Shah Auditorium At Raj Niwas Marg every day morning 6.30 to 10.30 . After the class mostly students use the route of Delhi Metro from Kashmiri Gate ( Gate No. 3 & 4 ) , but unfortunately at the metro station’s Lobby & Stairs there are so many ( approx. 10 to 20 ) students of nearby schools sit in the...

Hi Sir

Incident-
I travelled from Noida Sector 16 to Noida City Centre via Metro on 2nd August 2010 at around 9.50 am. The lady at the ticketing counter charged me 12/- Rs.
As I intended to exit at City Centre, I was not able to exit as the token had 10 Rs/- only.
As I checked with the staff, they asked me to pay 50Rs/- + 2 Rs/- for not getting correct token.
I called the helpline (with Mr Jiten)...

sulabh complex in kashmeri gate, opposite to gate no. 7 is in very poor condition. it requires better maintenance. people sitting infront charge public Rs. 2 for single use and doing nothing about hygiene...

yesterday i travelled by metro.ibought ticket for dwarka.but metro fined me rs 51 for overtravelling.while it was a mistake of the ticket maker.he shd tell me there are 4-5 station for dwarka.i explained all the things to them but they did nt listen to me andchargdrs 51...