Delhi Metro Rail Corporation [DMRC] Complaints & Reviews

I had made 2 recharge transactions on 13.08.2016 for following cards for Rs. 200/- each, but neither the amount have been credited in my account nor the amount is refunded yet.

Card Nos.: [protected] & [protected]
Merchant Order Nos.: 1518933 &1518914
Citrus Reference Nos.: CTX[protected] & CTX[protected]
Authorization Codes : 068058 & 069154

I had complained 2 times in "[protected]@dmrc.org"...

I usually travel from Vaishali to ITO daily and change train at Mandi House Station. Today on 8.9.16 I was waiting for train at Platform No. 3 of Mandi House Station at about 9.59 AM for the train for ITO. At About 10.05 at train arrived with mentioned terminal point at Mandi House. Therefore, I and about 500 passengers did not board the said train but our utter surprise that train left for ITO for which even no announcement was made. In...

I am daily traveller of metro from mohan estate to jahangirpuri, i daily travel. But when i see the dirtyness after coming out of metro station, its horrible, if you ppl visit near the jahangirpuri metro staion, more than 10-15 food stall is open, and there is no place to go for stairs.
Nallas are open, and all dirty water in the road. Kindly resolve the matter soon as possible. Delhi metro environment must be friendly but these...

Lost my mobile today (8 aug 2016) while travelling from kaushambi metro station to anand vihar around 5 pm

details about mobile:
Model : lenovo k3 note (lenovo K5oa40)
IMEI no 1 : [protected]
IMEI no 2 : [protected]
colour : black

my details are :
Shubham Sharma
[protected]
12/516(Duplex), vasundhara, ghaziabad (UP) -201012...

I have lost my wallet which was brown in color containing all my id proofs in original, sodexo passes, cash during my journey from moti nagar to rajiv chowk on 21/07/2016 between 8:50 am to 9:30 am. Please see if delhi metro can help me.

Thanks
priyanka vyas
[protected], [protected]...

Hi team,
This is to raise a concern regarding the fine collected from me on 14 july 2016 as my travel time was extended by 1 hour.
But my concern is there was a delay in the metro journey, there was a halt at one station and waiting time was too long at rajiv chowk to noida metro which impacted my travel time from new delhi to noida sec 16, so if this is the case dmrc should not fine the passengers as the delay was caused was...

Dear sir,

This is inform to you that dated 09/03/2016 at 8:30pm i was travling with my family from central secretariat to arjangadh palace. during this time i have lost ornament (mangal sutra) i have ask from delhi merto staff of arjangadh metro station but no any person have take any response.

Again i have lost my purse from central secretariat metro station new delhi on dated 12/07/2016 at 07:15pm, my all...

On 9 july i kept my bag in the x-ray machine for scanning at kashmere gate. it had my laptop and other important stuff in it. the machine stopped due to some glitch and got crowed with luggage inside and when my laptop came out it was all broken. the screen was cracked as well as the base of the laptop got detached from rest of the body. due to a little negligence of dmrc i have faced a loss of inr 50, 000....

Hi This is to bring to your kind notice that I had claimed for refund of around Rs 400/- for a damaged card for which the complaint was lodged on 26/11/2015. As the card was broken, I was asked to join the card so as to collect refund. When the card was again submitted with a joint, I was informed that as the number embossed on card is now not visible, it will take time to refund the money. In between, me and my husband visited Utttam Nagar...

Hello,

My phone has been stolen in delhi metro on 21/06/2016 around 10:45 a. M at rajiv chowk. I was about to deboard the metro ans suddenly i sniffed something and felt dizzy for a while. When i came to my senses my phone has been stolen already.

I have complaint to the nearest police booth inside the metro station and also checked the cctv footage in the cisf control room. You can check my details written...

Today, 27 June 2016, I was travelling in metro and during my journey someone took my purse from my bag. It was blue in color with stripes present in it and had a symbol of apple of blue color present in the front side. I suspect that it was most probably stolen in the Rajiv Chowk metro station as after boarding the next metro from there I saw that the zip of my bag was open....

I m complain of online recharge. I have recharge my card on 10 of this month nd i go to nearest metro station avm and top up it but its doest recharge then i call dmrc he told me wait for 24 hours i wait then again i go to avm and topup it but it doest recharge yet the i mail to dmrc he told me to mail to citrus payment gateway i mail him also after from till now he say we will revert back nd all he not even refund my money or not to solve...

Is parking under DMRC or what, if yes then Mr. Bangu singhji go and look after the status of parking lots and look at the mess they are actually in. I don't understand this if the metro can work so smoothly, why can't parking lots and the area around metro stations can't. I[censored] r considering a fare hike than u should also look at the quality of services u r providing.

Regards,

Ajit Singh

[protected]...

Hi,
This is to inform you that I Harpreet singh dhillon, with my friend Sunil kumar on 8th June, 2016, decided to travel by Delhi Metro, So we went to ticket counter of of M.G Road metro station( Gurgoan) as my friend was carry a metro cardbut i was not carry on that day, I decided to purchase a ticket from the ticket counter.I asked the ticket agent whose name was (yogendra) latter we came to know about it fare to Rajiv chowk, He...

When i was getting out of delhi metro in noida sec-16, my fingers were stucked and it was really painful, after a long stress i got away and managed to get away with my injured fingers.This is really frustrating and i want an answer from Dmrc.
I was coming from kaushambi metro station.many people tried to push the gate but it was really hard as its strong mechanical power.At the end i somehow managed to get out my fingers but after...

On Sunday morningi.e. 05.06.2016, I parked my new cycle in the parking of Metro Station. I paid the parking charges to the Incharge of parking as per practice. When I returned from the hospital to the parking, my cycle was not available in the parking. I lodged complaint to the Incharge of Parking, Contractor of parking and Manager of Metro Station immediately but nobody helped me and again and again they are assuring me to give another cycle...

मै रजनीश कुमार निर्माण विहार अपने ऑफिस से अपने घर प्रताप नगर मेट्रो स्टेशन तक जाते समय कई बार मेट्रो के लेट होने के कारण मुझे 10 रुपये ज्यादा फ़ाईन देकर निकलना पड़ता है क्योकि...

I lost ny wallet (White color), having personal photos, cash, imp cards on 2nd june in morning. I checked in botanical garden and while checked out i didn't find m wallet in m long hand bag. I checked out from netaji subhas nagar metro station by 100rs token.In evening i went rithala metro station and complaint for my lost wallet. They guide me for online complaint and talk about other metro station police station as they have reach only...

Dear sir,

I want to bring in your kind notice that on 19.03.2016 at malviya nagar metro station, i got my metro card recharged with rs 100/- with tbm machine (Left side). The previous balance of the card was rs. 53 approx /-. Accidentally my card got damaged just after few minutes of recharging the card. I registered a complained for the same at station (Complained form attached). They told me to come after few days to collect...

महोदय में राधेश्याम चतुर्वेदी करीब 7.20 वजे लगभग चांदनी चौक मेट्रो में अन्दर जाने के लिए लाइन में लगा हुआ था और जब जांच मशीन के करीब पहुंचने वाला था कि तभी करीब 10से 12 लोग बिना...