Delhi Transport Corporation [DTC] Complaints & Reviews

I have journey from jahangir puri to bhajan Pura bus route no 237 Ac Bus bus No DL-1PD 5644 at time around 4:15 pm.
Driver Not stop bus K- Block bus stand time 4:15 pm. When ask me to Driver abused me and misbehaving.

Please take a nessasery action against Driver

It happened today around 11 am, while I was going to Sagarpur, I got on this bus DL1PD0981 which was 721 and was very much stuffed with people the driver wasn't waiting for people to get on the bus before driving off for next bus stand. There wasn't enough space in the bus so people were stuck together at the front to get off the bus. The driver wasn't behaving properly to even the elders and was constantly blabbering. While I was getting off at Sagarpur he didn't even wait for me to get down and closed the door thankful I didn't get any injury my bag was on my back which kind of protected me. And he wasn't opening the door for people to get on bus, people started crowding on the back door of the bus, which could be dangerous as it can cause accident. Please do the needful action against the driver so that he won't do anything like that again.

This is to bring to the notice that today at about 2145 hrs when I was driving home with my family in own car near Queens vallley school, Dwarka sec 07, the driver of this DTC bus No. DL.1P [or DL TP ] 05852 Recklessly overtook his bus across my car and stopped ahead. Had I not slowed down, I would have hit the bus. When I asked him about this reckless behaviour, to my utter he surprise, he shouted that he was giving horn from behind and to teach me lesson, he did it. I told him if someone has not listened to horn thus it give you the right to endanger his and other occupants life by such nefarious act. I want strict action against such drivers . Let's see what competent authority does.

Delhi Transport Corporation [DTC] — Amount deducted but DTC e bus pass not received
SANTOSH KUMAR
from Delhi,
26 Dec 2022
I have made the payment to DTC on 24 May, 2022 for renew of DTC e bus pass. Amount was deducted and today is 26 Dec 2022 and i have not received e bus pass. E bus pass generally it gets delivered the next you apply the pass, but i mentioned i didn't received yet. I have made payment through SBI net banking. I have tried contacting to all the numbers of DTC website for help and support. Either the numbers are switched off or no one is picking up the call. I want refund. I have attached all the payment details and pass details below.

Delhi Transport Corporation [DTC] — Amount deducted but DTC e bus pass not received
Santosh Kumar
from Delhi
Dec 26, 2022
I have made the payment to DTC on 24 Dec 2022 for renew of DTC e bus pass. Amount was deducted and today is 26 Dec 2022 and i have not received e bus pass. E bus pass generally gets delivered the next you apply the pass, but i mentioned i didn't received yet. I have made payment through SBI net banking. I have tried contacting to all the numbers of DTC website for help and support. Either the numbers are switched off or no one is picking up the call. I want refund. I have attached all the payment details and pass details below.

Route 615 minto road to purvanchal hostel.
Bus no DL IPC 8588 Green low floor bus.Vasant vihar depot.Dated 26/12/2022 timing 11:05am
Western court bus pr hath dene k baad driver ne mna kr diya or bus ko nhi roka. Kya bus passenger k liye rokna mna h.
Pls take appropriate action

I am a student of Delhi Technological University(DTU). We have to wait for very long time because 879 buses are very less in number, the timing of these buses is very uncertain and route is also cut short by many buses. So, there is need of more buses on this route because this route is very important route for school and college students.

I was just traveling in 539 bus which was going to Mehrauli whose driver was very rude.
And was misbehaving with almost people. He did not stop the bus at many bus stands, Samalkha, Rangpuri Pahari, Uppal Hotel, Vasant Kunj, Chattarpur, Etc. At one place he hit the brakes in such a way that an old man who was about to get down fell in the bus whose age was 80 to 85 years.
I can't say for sure, but maybe he had a drink. I request you that strict action should be taken against such drivers.

539 Cluster Bus no DL 1P D 4375

Regards
Parvendra Singh

FOR INFORMATION ;- I TAKE BUS FROM NAJAFGARH TERMINAL BUS STAND TO SAMALKHA RED LIGHT,

The bus no : - DL1PD4743

TIME WAS AROUND 2 :30 PM TO 3 :00 PM

As usually i was take DTC Bus and i standing on najafgarh terminal bus stand and bus arrived and when i got on to it the bus was empty and i was first person to got in there after me other passanger were starting to come the bus driver was driving and conductor was eating non-vegetarian food on seat and he said take off these passanger to this bus said to bus driver but bus driver didn't respond to him and its better to ignore as bus driver did and after 2 or 5 minutes latter people who were sitting started to buy tickets and males were giving their money to bus conductor but bus conductor only gave the tickets to whom who were came after us we already gave him money but he told us he will gave us ticket latter and one person said loud gave me ticket and all bus pasanger watching him and he had to gave him ticket and when i said to him give me my ticket but he didn't respond and i ask him again and same he didn't respond so kept silent and sit in there i thought he will gave after some time but then it's more than 30 min so i tried to call DTC coustomer Complain no. And i tried all no. But no one respond so i sit quiet and my stand came and i silencely leave the bus.

BUT I HAVE THE BUS NO. NOW AND I ALSO TAKE HIS PICTURE ON MY PHONE.

FOR INFORMATION ;- I TAKE BUS FROM NAJAFGARH TERMINAL BUS STAND TO SAMALKHA RED LIGHT,

TIME WAS AROUND 2 :30 PM TO 3 :00 PM

As usually i was take DTC Bus and i standing on najafgarh terminal bus stand and bus arrived and when i got on to it the bus was empty and i was first person to got in there after me other passanger were starting to come the bus driver was driving and conductor was eating non-vegetarian food on seat and he said take off these passanger to this bus said to bus driver but bus driver didn't respond to him and its better to ignore as bus driver did and after 2 or 5 minutes latter people who were sitting started to buy tickets and males were giving their money to bus conductor but bus conductor only gave the tickets to whom who were came after us we already gave him money but he told us he will gave us ticket latter and one person said loud gave me ticket and all bus pasanger watching him and he had to gave him ticket and when i said to him give me my ticket but he didn't respond and i ask him again and same he didn't respond so kept silent and sit in there i thought he will gave after some time but then it's more than 30 min so i tried to call DTC coustomer Complain no. And i tried all no. But no one respond so i sit quiet and my stand came and i silencely leave the bus.

BUT I HAVE THE BUS NO. NOW AND I ALSO TAKE HIS PICTURE ON MY PHONE.

I am travelling in dtc bus route number 623, bus number DL 1 PC 7816.
Driver did misbehave with me and abused me for no reason, and did not stop the bus at stand.

Driver did not stop the bus at stand and talked very bad language with abuse.

I have applied for E-Bus Pass on 17/12/2022 but till now they haven’t given my E bus pass. My Application no. (Protected) and the payment of ₹1000 for 1 month Ac bus pass. Payment has been done successfully on Website. But did not received my E bus pass. Email my details to [protected]@dtc.nic.in but did not received any response from dtc.

I have applied for DTC e-Pass on 20/12/22 at 11:03 am and money is deducted from my account but didn't get any response from your end please do something or refund my money.

I would like to lodge a complaint against the bus driver of bus number 543.
The driver didn't stop at the bus stop even though a lot of passengers were waving at him he made eye contact and moved forward.
This sort of behaviour creates inconvenience to everyone.
The bus plate was DL 1PD 3573.
This sort of behaviour should be taken care of.

I would like to lodge a complaint against the bus driver of bus number 543
The driver didn't stop at the bus stop even though a lot of passagers were waving at him he made eye contact and moved forward.
This sort of behaviour creates inconvenience to everyone.
The bus plate was DL 1PD 3573.
This sort of behaviour should be taken carefully.

I have applied for E-Bus Pass on 15/12/2022 but till now they haven’t given my pass. My Application no. (Protected) and the payment of ₹1000 for 1 month Ac bus pass. Payment has been done successfully through BHIM UPI on Website. But the Status of application is showing payment is under clearing.

Thanks
Rakesh kumar

Bus route number 8 badarpur to noida phase we are unable to get bus after 9 0 clock in case we got it was overly crowded. We are unable to get it. And we have to wait for atleast an hour. I request you to pls provide large number of buses on this route it will gone help us to reach at our destination on time.

I was standing at karol bagh stop on 18th dec 2022 at 1.50 pm, 316(DL-IPD5885) -jheel terminal bus did not stop even after my request[i waived the hand ] . i catched another bus and changed the bus at super bazar stop. 316 was comjng again . this time it did stop and when i asked the driver why he did not stop he said " there was traffic and he did not see anyone who wanted to get into the bus"

This incident is not new. Many bus drivers do the same like 85(doesnt stop at ITO, delhi sachivalya many times due to students crowd in afternoon), 307STL(at nizzamuddin), 347( Delhi to noida bus) and many more .

Even the drivers behave rudely . They dont allow to get down of the bus from previous gate even when the rush in the bus is high because front gate is for exit and back gate for entry .
Public transport is to faciliate movement and if they wont stop at the designed stop then the whole purpose is defeated. People are afraid or relultant to complain because no action will be taken . But i am complaining in the hope of an action. Pls design a code of conduct for these drivers(they must stop at their stops despite the fact public is requesting or not, show be polite, cooperative and seeing the rush should allow exit or entry from any gate)

Kindly look into the matter at urgent basis. Thanking you.

I applied for my dtc pass on 11/12/2022. even after a week they haven't given my pass and they are not picking up calls.

my application number :[protected]