Delhi Transport Corporation [DTC] Complaints & Reviews

I want to draw your attention towards a bus route no. 539 Bus. I was traveling by the same bus with ticket no.29323. It was heading toward Mehrauli on 17/10/2022. When the bus approached at Andheria Morh around 19:20 the driver did not stop the bus for alighting but he stopped the bus at Qutub Minar metro station. It is happening time and again. Please look into this.

Passenger sitting next to my friend started commenting on her outfit 'yeh kaise kpde pehen rkhe h tameez nhy hai'
Despite to asking her to stop, both policeman and bus conductor starting doing the same 'ki ese hi to balatkaar hote h' my friend got so disturbed with the behaviour.
I want immediate action should be taken against bus conductor for his behaviour
DTC bus no.DL IP C7478

Myself Dilbagh Today while traveling in DTC Bus no.544 from sarojini Nagar market to madangir route my wife's purse has been stolen from her bag amt 9000/- time approx 1810 hrs to 1845 hrs. Ticket no[protected]

मैंने 5/10/2022 को ऑनलाइन डीटीसी बस पास बनाया था, पेमेंट हो चुका हैं, पास रिजेक्ट होने का ईमेल आया, रिफंड राशि को 10 दिन हो चुका है अभी तक नही आया है, मेने कई बार फ़ोन किया और ईमेल किया परन्तु कोई जवाब नहीं मिला। मैंने सिंधिया हाउस ऑफिस कई बार फ़ोन किया लेकिन कोई जवाब नहीं मिला, आपसे अनुरोध है की ऐसे स्टाफ पर सख्त कार्रवाई होनी चाहिए ताकि आम आदमी कोई परेशान न हो, अतः आपसे निवेदन है कि इस संदर्भ में मेरी सहायता करे।आपकी अति कृपा होगी।
धन्यवाद

Dear Sir/Madam,

I was board in bus from Libaspur for Azadpur at 10.00 am dt[protected] & was taking ticket through Chartr app. App was taking time to issue the ticket that time. It was 10.03 am & ticket issuing was in process & ticket checker catch my hand with mobile as without ticket and taken penalty Rs. 200/-. If ticket booking taking time for 2-5 minutes, this type of problems are genuine / technical problem is not passenger`s fault.

In this case there is no fault of me as a proof you can check the logs of my transactions since I was trying to issue ticket through app. The same case was facing with other passengers too.

I request you to kindly refund the same amount to me since there is no fault of me.

Rgds
Pintu
Mob- [protected]

Driver ne passengers ko Jal vihar bus terminal se pick nhin kiya ... Passengers wait kar rahe thhe 30 minute se bhi jyada time se, hamne pucha ki jayegi ye bus to jawab mila haan...phir jaise h bus on hui driver ne darwaje nhin open kiye...

Please help me I applied for bus pass but didn't receive any messages or mail when I check my status is application received payment under clearing Please help me my payment was deducted from bank...

आज 03.10.2022 करीब 1 बज कर 25 मिनट पर मैं स्वास्थ्य विहार बस स्टैंड से बस रूट नंबर 469 जिसका जिसका नंबर DL1PC 7024 है, में चढ़ा और बस में सवारी ज्यादा होने की वजह से में ड्राइवर क पास आगे जा कर खड़ा हो गया | तभी कुछ सेकंड बाद मेरे पास पीछे से आ कर मुझसे बस का पास दिखाने को कहा जिसके बाद मैंने कंडक्टर को पास दिखा दिया उसके बाद वो बदतमीज़ी करने लगा और पब्लिक प्लेस अथवा बस में यात्रियों के सामने जोर से चिल्ला कर बोलने लगा, तुझे सुनाई नहीं देता तुझसे मैंने पीछे से बस पास दिखाने के लिए बोलै दिखाया क्यों नहीं और तू तड़ाक कर के बोलने लगा, जिसके जवाब में मैंने बस इतना कहा की मैंने सुना नहीं और अगर सुना भी होता तो ये कंडक्टर की ड्यूटी है की वो दिव्यांगता ग्रस्त व्यक्ति के पास जा कर टिकट दे अथवा बस के पास की जांच करनी हो तो स्वयं जा कर करे| मेरे ऐसा कहने पर बस का कंडक्टर मेरे साथ और ज्यादा बदतमीज़ी करने लगा और कहने लगा मुझे ज्यादा ज्ञान और लेक्चर मत दे तेरे जैसे के साथ ऐसा ही होना चाहिए और मेरी अपंगता पर बस में टिप्पणी करने लगा|
मैं किसी विकलांग व्यक्ति को सार्वजनिक स्थान पर मानसिक रूप से प्रताड़ित करने और उसके सम्मान को ठेस पहुँचाने पर Rs. 5, 00, 000/- मुआवजे के रूप में राहत का दावा करता हूँ |

Hi Sir,
I am Areeb from Dev nagar colony. I am complaining about the street street dogs of our area where we live there are 4 dogs which are violent and attack people at night time they never let us sleep even at night. I request you to take care or catch them so they can't trouble anyone of my area.
Thank you

Dev nagar colony gate number 2

I apply online e bus pass as a student for concessional and I did payment for 5 month and from my account 750 rs deducted but process failed and then I check my application status through my application number[protected] and I get a line payment is under clearing, application is received.

I am ALESH KUMAR VERMA.My bus pass id is[protected].i were apply on 7/10/2022 and i paid 1000rs for this. Dtc has cancelled my approval. And not refund my ammount. SO please refund my ammount.

Dogs are bitting people in my locality.kindly pick up the street dogs to avoid further incidents

Street dogs are bitting many people in my area.Request you to kindly pick up those dogs to avoid any more incidents

Orange bus condition is very very poor it is damage in side every buses on route 717. and online QR code service in not working properly every issuing in network. Passenger in suffering every.

I hope solution this problem soon and fast.

There is much less service for route no 623 during Peak hours i.e. between 8am to 9: 30 am. As there are more no of people who travel to this route as the bus connects to AIIMS and safdarjung hospital.

I request concerned department to please check this and increase the frequency of 623 bus service during peak hours.

Dear team,
See the attach pic of dtc bus conditions getting deteriorated day by day.
It's a polite request as we are frequent commuting by dtc bus, we observed they need proper maintenance as in attach pic of dtc bus DL1PC7411, it's clearly seen that seat had fallen down. This is seen in other buses also that most of the seats are loose, in AC buses we are paying for AC fares but in few AC buses, AC's are not working.
Please take proper maintenance as it can lead to accident/threat to life of passengers also.

Regards,
Raju p. Gupta

My house Helper was bit by a dog in our colony and on the same day it but 3 others, we've in trouble by the increase in the number of street dogs.
They are wild and chasing the people. Please send a dog van to catch them.
Kids are unable to step out ..they are getting too scary

Thank you
Address : street number 11, East Marredpally, near Shenoy Hospital
Secunderabad

Respected Sir;
People who travels in route no. 578 (Safdarjung to Najafgarh) suffers from lack of Frequency of the bus.

Since this bus come once in an hour at vasant vihar depot bus stop the bus gets crowed with immeasurable number of people.

I as a women could not even find the space to travel to my reserved seats before getting TOUCHED by other people.

Time of lack of Frequency: 8-10 am.

Regards.

Bus route GL 91 shivaji stadium red bus

DLIPC 3238

Jo es bus m conductor mahila h use people se baat karne ki tamij nhi h or usne na to face par mask laga rakha hai aur na hi usne apni dress pahan rakhi conductor wali hai jisse uska pata lag sake ki vah conductor Hai bhi ya nahin bhi attitude bhut h or bhut arguments kar rhi ti bhut kisi ki job pr bhut hi bad behaviour h es bus canductor mhila ka plz ek mihila pr jald se jald baat karky ese phale to ache se baat karna k tarika bataye m asha karti hu ki aap meri es choti se baat pr gor karege dhanyavad

I want to complaint against dtc bus conductor Alam ..he daily reserved a seat for a lady who daily sits daily next to him...today I asked for that seat ...he kept his bags and all on seat and said ye reserve h seat, then i said this is public seat ..and talked to me very badly jebkatri and all parvarish btari h teri ...anpad ...for raiseing voice for my right i am illitrate i am batameeej ...bus timing 3:50 pm