Delhi Transport Corporation [DTC] Complaints & Reviews

We always take bus from manglapuri depot but mot single bus stop there .

Vehicle No.DL1PC9775 I gave to Mr. Contactor 10rupees and get my 5rupees ticket but they are refund my rest amount is only 5 small coins.
Hence we give to a shopkeeper for some items but they are not received my money.
Route name SafiabadRoad Narela to Raja Harishchandra hospital on dt. 17/09/2022 timing something about 9:10AM to 9:20AM

Respect sir
Recently I was applying my online bus pass but when i scan to pay money it will deduct ₹100 from my account but then suddenly it shows your network is not secure nd then the page will refresh by it's own so please refund my paid amount

I had applied for e-bus pass online on 11th September 2022 and paid the money. They said ''A link to view e-BussPass will be sent to your registered mobile no. And email within one working day''. It is 15th September but didn't receive the link for e-buss pass.
Name- Harshvardhan
Mobile no-[protected]
Bus pass Id[protected]

When I was coming from the office the bus driver of DL 1 pc[protected] is confirmed) was not stopping to any stop when I came close to him and asked to Stop he stopped the bus on next station and start arguing and abusing when I told him you should Stop the bus on every stand he said it's my bus not metro he started to argue i stepped down from the bus he continued to argu when he got frustrated he came to hit me then I go away from him, he told his name veeru I don't know it is correct or not he was drunk also while drinking strict action should be taken against him the bus no. Was 523 and the route was ladosarai to nanda hospital.

Driver of DTC bus (DL 1 PC 0684 Route 440) smashed my car and damage it in the traffic at govindpuri area whil taking U turn with the help of lady of civil defence.He was not following the lane and laws of driving the DTC bus.he broke the lane first and diverted the route by himself in bumper to bumper traffic due to which many passengers and public outside on the road suffered a lot.After he smashed my car I asked him to come down and to look into the situation but he closes the widow, gate and ran away

Applied for student bus pass on 9th Sept, 2022.
Today is 14 Sept, 2022 and still not received the link for E-BUS PASS.
Status - Waiting for approval.
Application number[protected]

Please look into it.

I have applied online for a concessional, conventional bus pass on 9th of September with application number is[protected].
It is not approved till today as it is highly need for me

Sir/Ma'am
I HAVE APPLIED FOR STUDENT E- BUS PASS ON 12/08/2022 .My application number is[protected]. I haven't received the relevant link to download it.. Kindly resolve the problem .

I've seen that some bus drivers don't stop the busses at the bus stops even though people are waiting on the bus stands. It had happened many times with me so then I decided to make their videos and complain about them. I'm from CRRIT college Kanjhawala. And any bus barely comes on that road after waiting for more than half an hour sometimes. And sometimes bus drivers don't stop the bus so it's really a problem for students who have to go to Kanjhawala chowk. So I highly request you to take strict action on these drivers. I'm providing you 2 videos of drivers not stopping at the stops. The bus number plate can be seen clearly.
Thank you

I had applied for my e pass weeks ago but still it has not been generated .
Whenever I try calling them they on purpose reject the call or talk to me very rudely . They are the worst govt. service employees I have ever seen in my life . I want my e pass generated and also they should be accountable for their actions. MY E PASS APPLICATION NO IS :[protected]

Sir DL1PD2709 BUS NO 720 Driver ne bus nahi roki swasthya vihar bus stop per me hath stand karke bola fir bhi nahi roki time 5:30 pm

I had applied for student bus pass on 18th August. My application number is[protected]. And it's still application status says " pending for approval by the department". Please resolve this as soon as possible.

I am firoz me sultan puri old machchhi chowk par 943 bus ka wet kar rha tha DLIPD 5484 time 9-31AM mere hath dene par bhi bus drivair ne bus nhi roki uske baad ek aur bus ati h 943 bus no. DLILD 5574 bus ka wet kar rhi public aur mene hath diya drivair ko par usne bhi bus nhi roki pehle bhi mene in man marzi karte blue line bus drivairo ki complent ki par lagta h in bus drivairo par koi action nhi liya gya aakhir esa kyoun kar rhe h ye please in par koi sakhat karwai karen taki ye log public ko pareshan na kar sake aur stend par bus roke thenks DATE[protected]

I want to complaint against bus driver of route 502 bus going towards kashmiri gate from mehrauli bus no is DLPC9216 at 9.25am. The driver behave with complete disregard and hated with meas he don't stop the bus on appropriate place I told him to stop so every can board he Said "bus sidhi kr k rookunga ap apne kaan k dhakana nikalo to sun paoge" and I am not carry any headphones and he shouted very badly ki pichle hatt ja and closes the door and took the bus without any passanger only 5-6 passanger in that bus.These bus driver think they own this DTC buses. I also suggest you to please do some arrangement to add video clips or photos so we can attach videos of mishaps

Gayatri
[protected]

I had applied for e-bus pass online on 10 september 2022 and paid the money. They said ''A link to view e-BussPass will be sent to your registered mobile no. And email within one working day''. It is 13 September but didn't receive the link for e-buss pass.
Name-Aditya bisht
Mobile no. - [protected]
Application / I'd[protected]

Hi, i was travelling 2 days back ( 8 Sep 2022 Tme is 06:34PM from munirka to Nehru place. while driving, Driver was smoking during driving. BUS was quite new and Electric & non Polluted. BUS no is DL 51G D 2966. Smoking Is allowed for driver. Conductor and Marshal is also supporitng him. Please Take a Strict action against DRIVER.

I filed a complaint on 17/08/2022 about DTC Bus Pass for Senior Citizen but regret to inform you that I have not received any fast response as I addressed the complaint to Managing Director, DTC, IP Depot, Delhi for immediate response but to no avail. Please look into this and let me know the status asap.
Rgds
Mohan Chand Nair

Bhai Sahab my labour card no [protected] I have applied for Santosh Kumar DTC E BUS PASS whose application no is[protected] I have a lot of trouble in commuting for wages My financial condition is also not good Please make my DTC E BUS PASS as soon as possible it will be a great mercy Action Required : Please make my DTC E BUS PASS as soon as possible it will be a great mercy 🙏🙏🙏

Dear Sir,

Allow me to address you on the subject of complaining about the pathetic condition of AC Bus- 794(DL1PC 9303)- Nijjamudin to Mangalapuri route including many other AC buses running on this route. It was the third time on 10th Sept 2022, yesterday when I faced a similar condition of suffocation when I took a bus from Safdarjung bus stand to Janak cinema in very hot & suffocated conditions, where there was no AC working & ventilation. Your department is one of the major departments in Delhi city that carries thousands of passengers on a daily basis through buses and mostly AC buses are running with Non-Air condition mode in this route.

With a few other fellow passengers, I mentioned the situation in the complaint book. Due to writing this complaint, the Bus ticket collector and Driver misbehaved with me and other passengers. They stopped the bus right there in the middle of the Road near Sagarpur that again caused inconvenience to 20-25 passengers. All passengers were forced to take another non-AC bus to reach their destination. And, also they warned me not to travel by AC buses again.

I would request you to take strict & immediate action against this bus conductor and Driver for misbehaving with the passengers. The mentioned complaint could ameliorate the performance of the transport department and it would certainly be helpful in resolving the issues of passengers while travelling by your buses.

It is, therefore, requested that the aforementioned situation should be repaired without further delay as it is mandatory for the betterment of Delhi transport department.

Note: Please see the attachment of my Ticket, Bus Image(AC not working) back & front, Image Complaint Book for your review & verification.

I may be contacted at the below address and phone number.

With thanks,

--
Shyam Prakash Arya
PhNo :+91 [protected]
B1/24- Raghu Nagar, Near to Janak Cinema
New Delhi,