Claimed

Delhi Transport Corporation [DTC] Complaints & Reviews

1
Updated: Dec 19, 2025
Complaints 1989
Resolved
244
Unresolved
1745
Contacts

File a complaint to Delhi Transport Corporation [DTC]

Having problems with Delhi Transport Corporation [DTC]?

File a complaint and get it resolved by Delhi Transport Corporation [DTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Delhi Transport Corporation [DTC] reviews & complaints page 35

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
CheKan
Aug 17, 2022
Report
Copy

On 17, August, 2022 at 7:23 am in the morning I was driving my two wheeler towards my office a DTC cluster orange bus driver (Bus No. - DL- 1P D1015) hit me and my vehicle from side and he tried to run. I chased him and my scooty was in front of the bus but he didn't stop he almost hit me again but I again saved myself and somehow on red light i managed to stop the bus and the driver i parked my scooty in side of the bus and I asked driver to open the gate and to talk to me. He opened the gate and hit me with iron rod and my right hand got little injury and it started to swell. He then pushed my vehicle and try to hit and break it. He abused me. Then i went to in front of the bus to capture the photo of number plate then he tried to scare me by running the bus over me he tried to hit me again when I was in front of the bus to take the photo of number plate. He almost ran the bus over me. This incident took place in front of the Deen Dayal Upadhyay College in dwarka, New Delhi on 17, August, 2022, at 7:23 AM.
I wonder this kind of rackless drivers DTC is hiring these days. DTC is such a prominent such a big govt institutions but these kind of people are putting DTC's name into dust.
Kindly look into matter and take action against this driver who can kill anyone on road by his rackless driving.
+1 photos
Aug 17, 2022
Updated by CheKan
The bus (DL-1P D1015) was 764 number bus which was going from Najafgarh to Nehru Place.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ankiit9911
    from Delhi, Delhi
    Aug 16, 2022
    Report
    Copy

    Address: Delhi

    I was waiting for bus more than half an hour but when bus comes to krishna park bus stop, driver didn't stop the bus
    Bus no - dl1pd6020
    Bus stop- krishna park
    Rout no - 910 stl
    Time 7:40
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Surjoshi32
      from Delhi, Delhi
      Aug 16, 2022
      Report
      Copy

      Website: bus pass

      Hello sir,

      I am writing this complaint because I am sad with the DTC bus pass service.
      I fill an application online on bus pass website on 10 Aug 2022 and when I am checking the application status it is showing me the same since 5 days. I tried to contact the respective department via phone calls and emails but didn't get any response, even though they didn't pick up the calls more over they cut my calls. I don't understand that when they are not willing to take calls or don't want to respond then why they write contact us?

      Kindly check my application status and let me know the status of my bus pass. If it is going to take more than 2 days to approve then please refund my money.

      Application no : [protected]
      Present Status : Application Received and waiting for approval by the Department

      Thanks
      Surender Joshi
      Helpful
      5 other people found this review helpful
      5 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Samdu
        from Jaitpur, Bihar
        Aug 14, 2022
        Report
        Copy

        Mera bus pass nahi bana aur payment kat ho gya h refund kese milega
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          W
          warrior gaming
          Aug 14, 2022
          Report
          Copy

          Address: Shiv Mandir near stand,kapashera

          Today I was in stand but the 717A starting two buses not stop in stand .time 4.00pm kapasher stand near shiv mandir
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            HarshJangra
            from Delhi, Delhi
            Aug 13, 2022
            Report
            Copy

            Sincerely,

            I had applied online for confessional student AC/NonAc all route buss pass for time period of three months on 5, August, 2022.

            The transaction was successful but i didn't recieved any confirmation from your side. The amount was deducted at the time of payment and I was supposed to get the pass by today.

            But, till today, i have received no email or text message from your side.

            Kindly refund or generate the pass after making necessary inquiry, as soon as possible.

            Thank you,

            Attached screenshot of transaction I'd, order I'd, and amount details.
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Niti mahajan
              from Indore, Madhya Pradesh
              Aug 13, 2022
              Report
              Copy

              Address: 171,172 sukhdev vihar near airport road indore

              There are many dogs in my area which are mad and attack every person who pass them. And barks all the time to everyone. It’s a humble request you to catch them as soon as possible.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rahul kosik
                from Delhi, Delhi
                Aug 11, 2022
                Report
                Copy

                Address: दिल्ली

                सेवा में,
                श्रीमान जी
                निवेदन है की दिल्ली ट्रांसपोर्ट की बस रूट no 567 जो की कमरुद्दीन नगर से सराय काले खां तक जाती है। बस का नंबर DL1PD5799 है। ड्राइवर बस को बिना बस लेन के चला रहा था। पूरे रूट पर बस बिना बस लेन के चली है। कृपया इस पर उचित कार्यवाही करते हुए रोड पर बस का ध्यान रखा जाए। एक तरफ सरकार बस लेन के नाम पर दूसरी प्राइवेट गाड़ियों के चालान कर रही है। और दिल्ली सरकार की बस खुश बस लेन के बाहर चलती है।
                धन्यवाद

                बस यात्री
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Ashu kain
                  Aug 10, 2022
                  Report
                  Copy

                  Address: V.p.o.mukhmelpur Delhi 110036

                  Bus no.124 Azadpur terminal, timing evening 6:40
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    brijeshkr54
                    from Delhi, Delhi
                    Aug 10, 2022
                    Report
                    Copy

                    Address: Pass Section, Delhi Transport Corporation, Scindia House, KG Marg Connaught Place, New Delhi 110 001.
                    Website: dtcpass.delhi.gov.in

                    Dear Sir/Ma'am,

                    Greetings for the day!

                    I would like to inform you that I applied for DTC e-pass online and have made the payment for the same but when I checked the status it is showing that ''Application received without payment. If the payment has been done. Kindly contact to DTC pass section". I contacted the through phone number but they did not resolve my problem. Now I am trying to contact them but nobody is picking up the phone.

                    Application no.[protected]
                    Name:- Brijesh
                    Father's name:- Daya Ram
                    Email address: - [protected]@gmail.com

                    I have successfully made the payment. For proof I have shared with you screenshot of payment details with transaction ID for your reference. Kindly find the attached file for the same.

                    I request you to kindly review from your end. If possible kindly make my pass immediately or refund me my full amount that I have paid.

                    If anything required from my end then kindly let me know, I will provide you the same on immediate basis.

                    Awaiting for your response

                    Best regards,
                    Brijesh
                    +1 photos
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Ravina Balwan
                      from New delhi, Delhi
                      Aug 6, 2022
                      Report
                      Copy

                      Driver is riding too fast people complained about it then he started driving slower than a bicycle and even on saying he is doing wrong he didn't listen . Bus no is - DL.IP/D 0113 and it's DTC 761
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rameshwar 87
                        from New Delhi, Delhi
                        Aug 5, 2022
                        Report
                        Copy

                        Website: Crome

                        Today i take a ticket from anand vihar terminal to dhola kuwa ( AC BUS) and i gave 200 rupiya they give me ticket and mention refund money ( 175 rupiya) on ticket . But condutor missing give money.
                        Bus root was anand vihar to uttam nager.
                        I dont know bus no .
                        My ticket no is 64976.
                        Thanks and regards
                        Rameshwar kumar mishra
                        [protected]
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Report
                          Copy

                          As on 21.07.2022 at approx 8:35 am I boarded a DTC red bus no. DL1PC8167 from dabdi mor to janakpuri D block and when I reached the destination, I asked the driver to stop the bus but rather he said “you are late to inform about that stop” as I was alone in whole bus I requested him to stop on next nearest stop but rather stopping on next stop he said “ Bhen*** meri marzi nh rok raha tere se jo banta ho karle 36 aate hain tere jese” and when I called police he opened the gate 2.6 kms away from that particular stop. I had not encountered such incident in whatsoever public Transport. So i request you to take this matter in concern and take strictest action. I am attaching his photo and bus number with this.
                          +1 photos
                          Sir bus service from nehru place to Noida phase 2 is very bad, buses come after 2 and 3 hours, and driver behaviour is very rude so please sir take action
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Report
                            Copy

                            Bus no DL1PD4316 is not in lane and rush driving
                            9:36 near azadpur date 03.08.2022
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              rk2686674
                              Aug 3, 2022
                              Report
                              Copy

                              I have applied for E-Pass on 16/6/22.but I have don't get any information aboout application no.and E-pass.after successful payment of 200/-
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                shyam shrama
                                from Delhi, Delhi
                                Aug 2, 2022
                                Report
                                Copy

                                Address: B-91 bhagya vihar madanpur dabas delhi-110081

                                Bus drivers behave rudely with male person, s and they not stopped buses on stand, because they cordinate with auto drivers and auto drives pay money to him and said to bus drives don't stop buses here
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Swaroop Bhargav
                                  from New Delhi, Delhi
                                  Aug 2, 2022
                                  Report
                                  Copy

                                  Address: 21/302 NURSES RESIDENTIAL COMPLEX SRINIWASPURI

                                  I have applied for E-Pass on 31/7/22.but I have don't get any information aboout application no.and E-pass.after successful payment of 1000/-
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    I
                                    Ishu pal
                                    Aug 2, 2022
                                    Report
                                    Copy

                                    DL1PC8096, DL1PD8139 TODAY 02/08/2022 at 11:46 am & 11:54 am these buses crosses the dabri bus stand and they ran the bus away without stopping. We don't have much option in that route and they too are doing this. I don't know why they are always in hurry.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Anshita Sehrawat
                                      from Najafgarh, Delhi
                                      Aug 2, 2022
                                      Report
                                      Copy

                                      Address: Najafgarh

                                      The driver's behavious is disgusting. Didn't stop the bus at the bus stop. Althrough didn't see if someone will get hurt.
                                      Bus no. DL1PC0657
                                      +1 photos
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        dksoy007
                                        from New Delhi, Delhi
                                        Aug 1, 2022
                                        Report
                                        Copy

                                        Address: 711/8 19A SANGAM VIHAR SANGAM VIHAR Kalkaji South East Delhi India 110062
                                        Website: www.dtcpass.delhi.gov.in/contacts.jsp

                                        Dear sir,

                                        I hereby, would like to inform you that, I had applied for E-BUS PASS and complete the payment .

                                        The pass got rejected (reason : payment not reflected), but I had done the payment.

                                        please refund my money, I had also visited scindia house DTC office for same problem, but I did not get any solution.

                                        I had attached all required documents

                                        DATE OF APPLY - 30 July 2022
                                        APPLICATION NUMBER
                                        NAME - Deepak Kumar
                                        DURATION - 2 MONTHS
                                        AMOUNT - 2000/-

                                        PAYMENT DETAILS
                                        DATE :[protected]
                                        TRANSACTION UPI ID[protected]
                                        TIME OF PAYMENT - 07:30PM
                                        DEBITED FROM a/C NO.[protected]

                                        I request you to look into the matter and do the needful at the earliest.
                                        Deepak kumar
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit