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Delhi Transport Corporation [DTC] Complaints & Reviews

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Updated: Oct 7, 2025
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Delhi Transport Corporation [DTC] reviews & complaints page 35

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S
Samdu
from Jaitpur, Bihar
Aug 14, 2022
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Mera bus pass nahi bana aur payment kat ho gya h refund kese milega
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    W
    warrior gaming
    Aug 14, 2022
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    Address: Shiv Mandir near stand,kapashera

    Today I was in stand but the 717A starting two buses not stop in stand .time 4.00pm kapasher stand near shiv mandir
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      H
      HarshJangra
      from Delhi, Delhi
      Aug 13, 2022
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      Sincerely,

      I had applied online for confessional student AC/NonAc all route buss pass for time period of three months on 5, August, 2022.

      The transaction was successful but i didn't recieved any confirmation from your side. The amount was deducted at the time of payment and I was supposed to get the pass by today.

      But, till today, i have received no email or text message from your side.

      Kindly refund or generate the pass after making necessary inquiry, as soon as possible.

      Thank you,

      Attached screenshot of transaction I'd, order I'd, and amount details.
      +1 photos
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        N
        Niti mahajan
        from Indore, Madhya Pradesh
        Aug 13, 2022
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        Address: 171,172 sukhdev vihar near airport road indore

        There are many dogs in my area which are mad and attack every person who pass them. And barks all the time to everyone. It’s a humble request you to catch them as soon as possible.
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          R
          Rahul kosik
          from Delhi, Delhi
          Aug 11, 2022
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          Address: दिल्ली

          सेवा में,
          श्रीमान जी
          निवेदन है की दिल्ली ट्रांसपोर्ट की बस रूट no 567 जो की कमरुद्दीन नगर से सराय काले खां तक जाती है। बस का नंबर DL1PD5799 है। ड्राइवर बस को बिना बस लेन के चला रहा था। पूरे रूट पर बस बिना बस लेन के चली है। कृपया इस पर उचित कार्यवाही करते हुए रोड पर बस का ध्यान रखा जाए। एक तरफ सरकार बस लेन के नाम पर दूसरी प्राइवेट गाड़ियों के चालान कर रही है। और दिल्ली सरकार की बस खुश बस लेन के बाहर चलती है।
          धन्यवाद

          बस यात्री
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            A
            Ashu kain
            Aug 10, 2022
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            Address: V.p.o.mukhmelpur Delhi 110036

            Bus no.124 Azadpur terminal, timing evening 6:40
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              B
              brijeshkr54
              from Delhi, Delhi
              Aug 10, 2022
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              Address: Pass Section, Delhi Transport Corporation, Scindia House, KG Marg Connaught Place, New Delhi 110 001.
              Website: dtcpass.delhi.gov.in

              Dear Sir/Ma'am,

              Greetings for the day!

              I would like to inform you that I applied for DTC e-pass online and have made the payment for the same but when I checked the status it is showing that ''Application received without payment. If the payment has been done. Kindly contact to DTC pass section". I contacted the through phone number but they did not resolve my problem. Now I am trying to contact them but nobody is picking up the phone.

              Application no.[protected]
              Name:- Brijesh
              Father's name:- Daya Ram
              Email address: - [protected]@gmail.com

              I have successfully made the payment. For proof I have shared with you screenshot of payment details with transaction ID for your reference. Kindly find the attached file for the same.

              I request you to kindly review from your end. If possible kindly make my pass immediately or refund me my full amount that I have paid.

              If anything required from my end then kindly let me know, I will provide you the same on immediate basis.

              Awaiting for your response

              Best regards,
              Brijesh
              +1 photos
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                R
                Ravina Balwan
                from New delhi, Delhi
                Aug 6, 2022
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                Driver is riding too fast people complained about it then he started driving slower than a bicycle and even on saying he is doing wrong he didn't listen . Bus no is - DL.IP/D 0113 and it's DTC 761
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                  R
                  Rameshwar 87
                  from New Delhi, Delhi
                  Aug 5, 2022
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                  Website: Crome

                  Today i take a ticket from anand vihar terminal to dhola kuwa ( AC BUS) and i gave 200 rupiya they give me ticket and mention refund money ( 175 rupiya) on ticket . But condutor missing give money.
                  Bus root was anand vihar to uttam nager.
                  I dont know bus no .
                  My ticket no is 64976.
                  Thanks and regards
                  Rameshwar kumar mishra
                  [protected]
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                    P
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                    As on 21.07.2022 at approx 8:35 am I boarded a DTC red bus no. DL1PC8167 from dabdi mor to janakpuri D block and when I reached the destination, I asked the driver to stop the bus but rather he said “you are late to inform about that stop” as I was alone in whole bus I requested him to stop on next nearest stop but rather stopping on next stop he said “ Bhen*** meri marzi nh rok raha tere se jo banta ho karle 36 aate hain tere jese” and when I called police he opened the gate 2.6 kms away from that particular stop. I had not encountered such incident in whatsoever public Transport. So i request you to take this matter in concern and take strictest action. I am attaching his photo and bus number with this.
                    +1 photos
                    Sir bus service from nehru place to Noida phase 2 is very bad, buses come after 2 and 3 hours, and driver behaviour is very rude so please sir take action
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                      A
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                      Bus no DL1PD4316 is not in lane and rush driving
                      9:36 near azadpur date 03.08.2022
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                        R
                        rk2686674
                        Aug 3, 2022
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                        I have applied for E-Pass on 16/6/22.but I have don't get any information aboout application no.and E-pass.after successful payment of 200/-
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                          S
                          shyam shrama
                          from Delhi, Delhi
                          Aug 2, 2022
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                          Address: B-91 bhagya vihar madanpur dabas delhi-110081

                          Bus drivers behave rudely with male person, s and they not stopped buses on stand, because they cordinate with auto drivers and auto drives pay money to him and said to bus drives don't stop buses here
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                            S
                            Swaroop Bhargav
                            from New Delhi, Delhi
                            Aug 2, 2022
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                            Address: 21/302 NURSES RESIDENTIAL COMPLEX SRINIWASPURI

                            I have applied for E-Pass on 31/7/22.but I have don't get any information aboout application no.and E-pass.after successful payment of 1000/-
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                              I
                              Ishu pal
                              Aug 2, 2022
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                              DL1PC8096, DL1PD8139 TODAY 02/08/2022 at 11:46 am & 11:54 am these buses crosses the dabri bus stand and they ran the bus away without stopping. We don't have much option in that route and they too are doing this. I don't know why they are always in hurry.
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                                A
                                Anshita Sehrawat
                                from Najafgarh, Delhi
                                Aug 2, 2022
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                                Address: Najafgarh

                                The driver's behavious is disgusting. Didn't stop the bus at the bus stop. Althrough didn't see if someone will get hurt.
                                Bus no. DL1PC0657
                                +1 photos
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                                  D
                                  dksoy007
                                  from New Delhi, Delhi
                                  Aug 1, 2022
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                                  Address: 711/8 19A SANGAM VIHAR SANGAM VIHAR Kalkaji South East Delhi India 110062
                                  Website: www.dtcpass.delhi.gov.in/contacts.jsp

                                  Dear sir,

                                  I hereby, would like to inform you that, I had applied for E-BUS PASS and complete the payment .

                                  The pass got rejected (reason : payment not reflected), but I had done the payment.

                                  please refund my money, I had also visited scindia house DTC office for same problem, but I did not get any solution.

                                  I had attached all required documents

                                  DATE OF APPLY - 30 July 2022
                                  APPLICATION NUMBER
                                  NAME - Deepak Kumar
                                  DURATION - 2 MONTHS
                                  AMOUNT - 2000/-

                                  PAYMENT DETAILS
                                  DATE :[protected]
                                  TRANSACTION UPI ID[protected]
                                  TIME OF PAYMENT - 07:30PM
                                  DEBITED FROM a/C NO.[protected]

                                  I request you to look into the matter and do the needful at the earliest.
                                  Deepak kumar
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                                    K
                                    Kausik Sukla
                                    Jul 31, 2022
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                                    Address: Plz see attached image of bus

                                    I would like to draw your attention towards a reckless driver who doesn't stop bus at bua stand. On 28 July, 2022, I was standing at the bus stand however the bus driver didn't stop the bus at stand and then he stopped at red light and then I boarded in bus as I was running to catch the bus, being a lady, he didn't stop the bus and when I boarded, he was talking rudely. They should learn the rules and manner how to talk to a lady.
                                    Take a strick action against such a bus driver. I'm attaching pic of bus.
                                    +1 photos
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                                      D
                                      DISHA TOKAS
                                      Jul 30, 2022
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                                      Address: Vasant vihar depo

                                      The driver of 764 on Saturday morning at around 8:45 not stopping the bus and i have waited around 1 hours to get the bus
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                                        D
                                        D.G Sharma
                                        Jul 29, 2022
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                                        This is complaint about bus registration no DL-1P-05267 during on incident bus route no showing 125 going toward azadpur i have travel in this bus from near by stand amba cinema clock tower this is a cluster bus of delhi the conductor was issuing ticket and i give him 100 rs note and asked for rs 5 chargeable ticket he has bearing changes of money also but he did not returned to me left balance and issuing manual ticked no 26695(UP-143) and he has already taken some kind of alcoholic thing and he had started abusing and misbhaving with me this bus has very few passenger when I said to request to him to behave like well and returned balance amount he started hummilation and abusing badly to me and come om me for beating me when I said to driver to stop the bus on stand and said plz to maintain the decoram of public passenger dealing he has also started abusing badly and be ready to beat me. I have left at stand of pratab bagh the conductor said to me by threatened gud Mandi ka hoo kat dooga and driver also abusing on road to me when I prepare for by clicking bus photos he has also smartly changed the displayed board route to schooling 144 bus as shown in images i have kept this for future references. Immediate action be required on the said conductor and driver for safe guard of and they should be punished as per law by today itself. I'm in legal profession by work and being law abiding citizen of india it's prayed to take immediate action on both and do proper legal action about their bad conduct immediately or i have to move to court of delhi for the same if action is not appropriate. For the same police complaint also be filed if proper action not be taken thanks
                                        With regard
                                        Gulshan sharma
                                        [protected]
                                        Jul 29, 2022
                                        Updated by D.G Sharma
                                        Detailed facts and contents also be i have kept in myself when authorised person may contact brief in detail.but i required immediate action on this and also this is to inform you that they playing smartly by changing display board route no also and this is to suggested strongly immediate this bus driver and conductor legal action required both have taken some kind of alcoholic thing and they have also issued manual ticket not electronic also plz check this fraudulent also .thanks with regard gulshan sharma and my email id :adv.a.gulshan.[protected]@gmail.con adv.a.gulshan.[protected]@gmail.com

                                        Jul 29, 2022
                                        Updated by D.G Sharma
                                        Incident time between 12.30 to 1.00 Pm
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