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Delhi Transport Corporation [DTC] Complaints & Reviews

www.delhi.gov.in
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Updated: Oct 7, 2025
Complaints 1930
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242
Unresolved
1688
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Delhi Transport Corporation [DTC] reviews & complaints page 36

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A
Abhilasha Banerjee
Jul 28, 2022
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Address: Sagarpur, desu colony

Today on 28/07/2022, 9:10 morning, I was crossing road for desu bus stand but due to lots of traffic I got late by few seconds to reach the bus 890 which was already standing there but the bus gates were closed... I knocked the bus door, requested them to open the door as it was still standing on the bus stand but it did not open and left, again I waited till 9:44, one 890 bus came and did not stop, I tried to stop by waving my hands but it left.
890 bus service is very poor
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    G
    ganga jali
    from New Delhi, Delhi
    Jul 27, 2022
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    Yesterday iam going to nehru nagar to mehrauli in route of 427 i feel like insecure an unsafe bus in depot of SNPD at morning time such a very critical situation the girls are unsafe i was seeing a yesterday two boys were teasing in one girl so i can say that where is delhi bus service girls are secure its a fake reality is girls are unsafe because Marshall not giving in buses of snpd depot at morning please i humble request provide a Marshall in snpd buses at morning time soon as soon possible its very critical situation please action
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      P
      Prince Badgujar
      Jul 27, 2022
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      I have applied for my DTC bus pass on 19/07/2022 for 4 months form 26/07/2022 to 25/11/2022 and today is 27 July 2022 and I haven't received my bus pass till now...i have paid the amount also and filled my details correct but I don't know why it is happening... I'm requesting to you that you please give me some information about my pass that on which date i will get it... I'm a school student and travel by DTC bus daily and I'm getting problems with out my pass...i hope that you will listen to me and will take action against it fast ... thanks
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        J
        jogijajoria
        Jul 27, 2022
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        Address: DELHI

        I picked a bus from Bijwasan at approx 8:40 am on dated 27 july 2022 and demanded for a ticket. But bus conductor fully refused to make a ticket because i gave him a 100 Rupees (he said that I have no change of 100 Rs ). I offered conductor to please give me a ticket and balance amount i will receive from bus depot, but he fully denied my statement and he refused me again. He was saying repeatedly "main ticket nahi dunga, jab tak mere pass change nahi aayega".
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          P
          PiyushR
          from DELHI, Delhi
          Jul 27, 2022
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          I have renewed my DTC bus pass on[protected], bus pass ID:[protected]. It has been 5 days and I have not received the e-bus pass link yet. The website showed that I would receive a link to download the bus pass in one working day, also the transaction was successful.
          +1 photos
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            J
            jitenderatri91
            Jul 27, 2022
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            My application no [protected] for conductor license securtiny complete on[protected]

            now My application status still shows 'APPROVAL OF ENDORSEMENTS ON CL as 'PENDING'.

            35 days over now.

            How many time for approval
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              R
              Rachna.121
              Jul 26, 2022
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              I was travelling from pragati vihar in bus 623 bus no. DL1PC7850. Some people were standing and the conductor was sitting on his seat and his bag was kept in the seat beside. I politely asked that if he could pick his bag and I could sit there but then he refused and talked rudely with me and misbehaved. I even asked for help from Marshal but he took side with the conductor himself and said it's nothing we could do.
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                D
                Divya Arumugam
                from Tirunelveli, Tamil Nadu
                Jul 26, 2022
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                Respected Sir/Mam,

                At Mangammal Salai in KTC, Many people face a lot of problems due to street dogs. The past one week, the dog bites many people and many dogs carelessly crossing the road when the vehicles are crossed. So that many accidents are happend. It's not safe for people and also dogs... The dogs also got more injuries due to accidents...so please kindly catch these street dogs
                and save the life of both living beings (human & dog). Hope you will take immediate action to this.. Thank You.

                Pincode : 627011
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                  A
                  Antransh Rathod
                  from indore, Madhya Pradesh
                  Jul 26, 2022
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                  The street dogs at our residence Chothi platan police line, junarisala, Malhargunj (452001), are being aggressive towards the local people they are frequently biting people and the children playing today 26 june a bog but a small girl playing and he bit her it was a luck that there was a vegetable seller he saved her, I request you to kindly resolve the issue asap.
                  Thank you
                  ANTRANSH RATHOD.
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                    S
                    Sanjayg_9
                    from NOIDA, Uttar Pradesh
                    Jul 26, 2022
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                    Address: SILVER CITY SEC-93

                    We had faced this issue multiple times, yesterday between 1 to 3 pm all buses of route 8 were commuted til Sec 37 Noida, instead of Noida Phase II. There is no definite time to get phase Ii bus from Okhla bird century metro station.
                    This had repeated in night between 8 to 10 pm.
                    Please confirm your actions to resolve this chronic issue.
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                      N
                      Nwtfrrf
                      from DELHI, Delhi
                      Jul 25, 2022
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                      Address: Scindia house kg marg Connaught place new delhi 110001

                      Dear Sir,
                      I book DTC General AC bus E - pass for all routes in delhi dated - 19/07/2022, I fill the all details and generate Order Number[protected] after that payment deduct and E pass are not clear at last time cancel the website.
                      Payment Deduct and E Pass are Not Clear. Details are Given Below
                      Transaction ID[protected] UTR[protected]
                      Amount - 1000/-
                      Dated - 19/07/2022...
                      +1 photos
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                        D
                        Deepanshu D. Rawat
                        Jul 23, 2022
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                        Sir/Madam
                        This is with the reference of payment I made for E bus pass on 19th July, 2022 from your official portal (dtcpass.delhi.gov.in) But I didn't receive any text from the dtc authorities. Hence, I am unable to track my application status. I am student of Sri Venkateshwar College, DU.
                        Hereby attaching the receipt of payment made and my application for e bus pass.
                        Please do the needful as I have made the payment of Rs 500 but haven't received the pass.
                        +1 photos
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                          A
                          Anjana Tigga
                          Jul 23, 2022
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                          Address: Kohat metro station bus stand

                          Driver do harsh driving. he did not stop bus kohat metro bus stand i have noticed many times. He is a young bus driver and wearing black cap while driving. bus no 174STL azadpur pur to jounti border cluster bus no DL1PD5303
                          Kindly do strict action against him.
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                            A
                            akhilsapra
                            Jul 22, 2022
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                            Address: Delhi

                            Dear Sir,
                            I book DTC & Cluster Bus Pass for all routes in delhi dated - 10/07/2022, I fill all the details and generate Order Number[protected] after that payment deduct and E Pass are not clear and yet not received.
                            Payment Deduct and E Pass are not clear. Details are given below
                            Transaction ID - UPI:[protected]
                            Amount - 1000/-
                            Dated - 10/07/2022
                            +1 photos
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                              S
                              Shrutimaurya
                              from delhi, Delhi
                              Jul 22, 2022
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                              Cluster bus route no.171 holambi kalan and bus no.DL1PD4511 22 July 2022 time 01.40pm driver didn't stop bus on holambi kalan JJ colony police choki stand. and misbehave with passangers.driver and one lady conducter were shouting on every passenger. and driver was telling to everyone there is no stop he was misbehaving and didn't stop bus. And it's not only for one day problem most or the bus didn't stop on the JJ colony police station stand. If sometimes bus stop but they don't open door and only shouted on the passengers.. according to driver and conductor if there is no stop so why the announcement of bus stand and why there is stand please take some action of this.
                              Jul 22, 2022
                              Updated by Shrutimaurya                               It was DIMTS cluster bus not DTC bus orange cluster bus route no.171 holambi kalan DL1PD4511
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                                L
                                laxmidass
                                from Delhi, Delhi
                                Jul 22, 2022
                                Resolved
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                                Resolved

                                Address: Khasra no. 28/12 plot no. 3 Kanjhawla Delhi-81

                                My name is virender . I travel in bus number DL1PD-5412 on route number 741 Bawana to Jyonti time around 1:30 PM. I travel starting from Bawana on this bus and driver continue talking on mobile phone while driving. I told him you just can't talk on the phone while driving he misbehave with me. I have already complaint via on your helpline no. [protected] and my complaint registration No. is 1342/22. Sir please taking action against the above cited bus driver.
                                +1 photos
                                Jul 24, 2022
                                Complaint marked as Resolved 
                                Yes !He should pay challan as per law for talking on phone while drivingthe bus bcoz of it he doesn't drive the bus properly and misbehave with me when i asked him about it .
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                                  M
                                  manlodhi1985
                                  from Delhi, Delhi
                                  Jul 21, 2022
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                                  Address: SSR corporate park faridabad hariyana

                                  Dear sir
                                  Main dtc ka daily passenger hu noida se badarpur border ka. Ac DTC bus main ac running nahi rahta proper jab bus route per chalti hai. Chalak perichalak abhadra viyavhar karte hai agar ac chalane ko bola Jaye to.
                                  Baki agar stop per bus Khali kadi hai tab ac continue running rahta hai.
                                  Kya ac service keval chalak parichalak ke liye hi di gai hai aur kiraya passenger se vasula jayega
                                  Ghor Anniyaye ho raha mahodaya. Kripa karke in logon ke khilaf action lene ka kast karen
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                                    R
                                    Raanga
                                    from Delhi, Delhi
                                    Jul 21, 2022
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                                    I'm a student and the buses on route from Mukherjee nagar to burari are not arriving on time sometimes it passed 1 hour and not a single is not arrive on the stop. I am a student and the most precious thing for me is my time. As self independent i can't afford private transportation.
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                                      S
                                      Suraj1482000
                                      from Delhi, Delhi
                                      Jul 21, 2022
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                                      Payment deducted and E pass are not clear

                                      Address: RZA-284 NIHAL VIHAR NANGLOI -110041

                                      Dear Sir,
                                      I book DTC General AC bus E - pass for all routes in delhi dated - 21/07/2022, I fill the all details and generate Order Number[protected] after that payment deduct and E pass are not clear at last time cancel the website.
                                      Payment Deduct and E Pass are Not Clear. Details are Given Below
                                      Transaction ID-T2207211550529070870192 UTR[protected]
                                      Amount - 1000/-
                                      Dated - 21/07/2022...
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                                      S
                                      Shudhita
                                      Jul 21, 2022
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                                      Bus no 166, 03 and 901are hardly available.
                                      Please provide 🙏 some solution for the problem.
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