Delhi Transport Corporation [DTC] Complaints & Reviews

Today, dated[protected] I boarded bus no. 883 from GTB nagar (between 9:35-9:40 AM) to Civil lines. I asked for the ladies ticket. I got a seat in the row just in front of the bus conductor. I waited for everybody to purchase the ticket. And again I asked for the ladies ticket. The bus conductor instead of handing over the ticket to me threw the ladies ticket at me from his seat which flying landed over me. It may look like a small incident, but it was rude enough. Kindly see that they behave properly to the passengers.

Sir the problem is Yesterday I was traveling by bus at 8:30 pm, date was 27-May- 2022
the bus driver did not take the route which they should take. And he took the bus from the top of the flyover, when I stopped him to take off here, The bus no. Is DLIPC8929I repeatedly told the driver to stop the bus but he did not stop the bus he started behaving with bad to me and he landed me 3 km away from my route .Due to which I have got a lot of trouble, I request you to take action on this matter and take the route of the bus from that.

I would like to request you to look closely to the matter and find a solution to it as soon as possible.

Thanking you in anticipation.

Yours truly

There are more than 30 Street dogs In this area.
Because of them it's difficult to reach home be as soon as they see they start barking and attacking people at night.
I request you to take action about this as soon as possible .
It's more dangerous at night as they sit middle of the road as group.
Pls take quick action.

3 days back i had applied for DTC E-pass. According to the email received from DTC.It should be dispatched within 1 day. Now it has been 3 days. Still my application is pending.Neither i received pass nor Refund.

Hello I'm vinay Vashistha .. i can request you can not changes routes of buses 997, 990, 957 .. my only and one reason are you can start a new rules buses are drived on under flyover.. I'm so not happy for this rules.. you can again start buses drived on uuper flyover.. and one request also you can not can changs 997 bus route because of bad condition roads likes as town: bhud vhiar, phooth kalan and krishn vihar ... I hope you can solve my problem 😊

A DTC bus bearing Registration number DL 1PC 1021, plying on Route number 73, Commenced its Journey from HARI NAGAR DEPOT, I boarded the Bus from Hari Nagar Depot at 5:33 PM, purchased Ticket up to West Patel Nagar, Conductor Charged RS. 15/ for the Journey. I enquired from the Conductor that Buses plying sent n Route 751 & 775 charge RS. 10/ for Journey from Hari Nagar Depot to West Patel Nagar, I showed him the Ticket issued by the Bus plied on Route no. 751 on 10/05/2022 (Saved on my Mobile) for Rs. 10/ for the same destination from Hari Nagar Depot as Printed on Ticket itself.
Conductor replied that Stage is taken from TILAK NAGAR to WEST PATEL NAGAR, I argued when the Bus Cmmenced/Started its Journey from Hari Nagar Depot, How & Why Ticket Stage is Calculated from TILAK NAGAR but Conductor couldn't gave any satisfactory Reply.
In view of above it is a Case of OVERCHARGING & Cheating with Passengers as Buses Plying on Route no. 751 & 775 by Delhi Transit ( In which Delhi Government is also partner) issues Tickets by the Computerised Machine/ Gadget, which cannot be WRONG or Miscalculate the Fare.
It is requested that Conductors on All the Routes plying by DTC buses should be Issued Fresh Directives NOT to OVERCHARGE the Passengers n Delhi.
Please Take Up with the Fare Committee for Tedrrssal apse Matter will be Reported & Taken up with Minister Of Transport or Ombudsman in this Regard.
Thanks

Hi team,
This is to bring to your kind notice that recently I have made a payment for the renewal of my dtc buss pass, I got the message on my upi app that the payment was successful but the site displayed error message and I didn’t get any confirmation message (sms on my phone).
Kindly see to it and try to resolve my issue.

I’m attaching the screenshot of the payment.!

Respected Sir,

The bus DL1pc8124 destination at janakpuri D block arrived at Janakapuri district center stop at 8:05 pm yesterday[protected]. The driver was in a hurry and I got on the moving bus somehow. Everyone knows the traffic jam in Janakpuri district center. Without even noticing the bus line rules, the driver overtook the bus in front and reached the next stop. The bus did not stop despite showing a lady hand at that stop. The driver stopped the bus when the lady got behind the bus. The driver was driving dangerously. The next stop was in Vikaspuri mode and there was even a chance of an accident. The same bus reached Janakapuri Jeevan Park at 08:20 pm.The bus did not stop at the stop even though two women showed their hand to stop the bus. The phone was in the driver's left hand and the steer in his right hand. The Delhi bus service is a worst service, sir. What are the rules you have come up with and what is the benefit?

Thank you

Hello Team DTC

Please look into matter as I board on bus from A1 Janakpuri to Manglapuri but conductor said machine is not working and given old Ticket from Kanjhwala Chowk although i requested again n again but he not gave me and charged full amount. Route no 741 Bus no DL1PD5261 Time approx 9:32 Am Date 26 May 2022.
Ticket #[protected].

Rgds
Rajiv
[protected]

I was travelling in bus number 118 (DLIPC 8741) which goes from Mayur Vihar to Mori Gate. I boarded at Vasundhara Enclave and while getting down at ITO at 8:45 am on 26 May 2022, since there was huge rush inside bus i asked the driver to open the back door but he refused and said badly to come in the front i wont open the back one. I said there is huge rush please open still he refused and said cant open you come in front and badly uttered in front of Police person who was standing inside bus. Even the police person standing was smiling and didn't even utter one single word. You should take a legal action against this bus driver and the police person who is nothing worth to be a policemen who can safeguard people in bus. I am a women so now how can i trust these policemen inside bus who cant do wrong with women in buses. They can be involved with these drivers. Kindly take case against them.

Bus No. DL 1PD 5676 Route No. 412 Driver didn't stop the Bus at IG Stadium today 25.05.2022 near 09:28 pm

I Paid Amount for DTC E-Bus Pass on May 21, 2022, but did not receive it yet.
On the website it is showing application status as : application payment has been refunded. But i didn't get refund.

While I was coming back from Noida with my wife suddenly at 429 Bus stand, one bus which was behind me started honking me unnecessarily and that was a narrow road. While moving towards St. Paul George Global School located in south delhi opposite to aravali apartments, alaknanda...all buses stand there at school or muthoot headquarters. I stopped him and asked him the reason for such behavior. He started abusing me and his friends and colleagues came over and started abusing my wife and me. One of the guys who's picture I have attached started molesting my wife and started telling me that 'Tujhe hum sab milkar marenge teri film ban jaegi aur teri biwi ki'...those were there words. I said sorry and they asked me to apologize otherwise they will miss behave with my wife. So I apologized and I went away from that place although I stay very near by in DDA Flats. I want to ask Delhi Government if Bus Drivers will behave like same with their mother's daughter or wife what will they do. All the buses standing there at night, they put on the AC of the bus and they drinks and they party inside bus. I have also attached their bus numbers. They are misusing the money of people who are loyal tax payers. My next step would be elevating this issue in social media like twitter. Please look into this issue and especially that guy who was molesting me and my wife, who's picture i have attached. Thank You.

Bus route no 623 didn't stop at Delhi Sachivalay bus stopage at nearly 7.25PM where some passengers were waiting for the bus. It's very Disappointing when bus is urgently required but it doesn't stop

Paid Amount for DTC E-Bus Pass on May 21, 2022, but did not receive it yet.
Also sent mail to the concerned department but received no reply from another end.

Hello sir my name is pinku. I want to complaint about the driver And conductor because my hand is rashed in the back gate of bus when i going steps in the bus. The bus no is DL1PD0082 THE time traveling 9:53 at the bus stop is mangolpuri B Block. After this accident when i ask complaint book from conductor for complaint this accident he didn't give me. SIR i hope you will take action about this complaint
THANKS. MOB NO -[protected]

Respected government official,
We have about 10 to 15 stray dogs on our neighbourhood, and they have been making a lot of noise for the past 2-3 months, disrupting our sleep. These dogs fight all night long and create a lot of noise. I can't recall the last time I slept peacefully in my own home. My mother has diabetes and is unable to rest properly due of the stray dogs. I respectfully request that a dog catcher team be dispatched to my street so that this situation can be rectified and we can all live in peace. Even though we are animal lovers, this has gone beyond our comprehension and is no longer bearable.
Contact person: Vikram
Contact number: +91-[protected] / [protected]
My address: D-350, Rameshwar Nagar basni 1st phase jodhpur Rajasthan.
Pincode: 342005.

Root no 569 down time 6:30 at mangolpuri and bus speed only 15 km/hrs.pilot has not interest to drive.
So kindly action against the pilot.
Bus no is DL1PC9824.

On 18th may I made e-pass from DTC official website and all thing get successful done my payment was also successfully send, but no receipt or acknowledgement should be received. And e-pass also not received . So I request to be refund my ₹750 rs. My payment proof attached given below:

Kindly confirm are the seats still reserved for ladies in DTC bus as they used to be. Since no one vacant the ladies seat saying that women don't pay for the tickets so they have no rights to reservation.
Even martial, conductors and driver support such people. They say there are no more reservations for ladies.
Kindly clarify. And if the reservation is still there kindly suggest what action should be taken against such people?