Delhi Transport Corporation [DTC] Complaints & Reviews

Respected Sir/Mam,

I am writing this to bring your attention to a serious issue which I faced today while travelling in a DTC Bus (Bus no. DL1PD4757, route no. 154). Today at around 12:35 PM, I took a bus from my nearby stand (Village Akbarpur Majara Last Bus Stand), the bus is showing its route by showing its route no. 129 (Jhingola Village to Old Delhi Railway Station), I sat in the bus neither the Driver nor the conductor told the passengers that their time of work is over and they left us at Akbarpur Majara Crossing. I have already taken the ticket from the Chartr app. They parked the bus there and asked us to take a new bus. So, as I have already taken the ticket, I waited for about 15-20 min at Akbarpur Majara Crossing, and a Bus of route no. 154 came. I hurriedly boarded the bus as today is my exam at 3 pm at Kirori Mal College. I didn't take the ticket as I have already brought one and informed the conductor about the same (it's same as usually buses stopped working due to technical issues and then we shifted to a new bus with the same ticket), everything is going good, until 3 Ticket Checkers boarded in the bus from Alipur underpass, and one asked me for the ticket. I showed him the ticket which I took before in the 129 route bus and explained that the total 3 buses are stopped at Akbarpur Majara Crossing and I have already taken the 15 rs. ticket in Chartr app. I showed him the Ticket and also mentioned that the time is clearly visible on the ticket and I am saying the truth. I also showed him the video I shoot on my phone, in which its clearly visible that buses are stopped there. But they didn't listened me and forced me to pay 200 rs as fine. The lady conductor of the bus also refused to admit that the buses are not there but everything is clearly visible in the video and the screenshot I took in the Chartr app (clearly visible buses are standing there). They all seemed to be illiterate guys as they spoke in rude and in a disrespectful way. They are just literally forcing me to pay the fine or otherwise I leave the bus. I am in such a hurry because I had an exam at 3 pm and already running late for the same. I tried my best to assure them that I'm an honest guy by showing him the all tickets I purchased through the Chartr app recently. In the end, I avoided the quarrel with them and handed over 200 rs. to them. This whole incident is very shameful. As a student of a reputed college and a responsible citizen i know all the rules & regulations and respects them. Due to this incident, I felt very ashamed in the bus and I even ended up getting more in my examination. I request the Delhi Transportation Authority to take a serious action against this corrupt behavior of employees. They must be punished for such a shameful and unprofessionalism act. It will be kind of you if you let my money back to me, because I'm a student & respectful citizen of India, and it's a hard earned money of my parents.
(I'm attaching all the proofs in this complaint and expecting a positive response from your end)

Sincerely
Himanshu

Road dogs attack on everyone in my area so please capture dogs

I am working in INA and traveling to my residence sec -1, pushp vihar when returning from safdarjung hostpital. the incident time is approx. 11:30 am, when bus reached near by PTS bus stop,
I requested driver to stop the bus when reached, but he was running bus fast and cross the stop. and not ready to stop the bus.
I requested him 2-3 times, but he talk nonsense and very much no fear of any one. I just take the pic of him, so can be able to recognize ..
I would request you to please take action for the safety of people and negligence of fear in driver.

Thanks,
Manoj
email:manojsaxena.[protected]@gmail.com

Today (17/05/2022) I sit in bus DL 1PC 7562 Badarpur to Noida phase 2 route bus two days i focus on this driver he diver a bus like he never handel the bus how to drive or he not follow any traffic rule which is made by our delhi constitution when the red light he go in a wrong lane and overtake all vechile he drive a bus like a very stupid driver when he drive a like you see a small child how he trun a handle and drive in assumputuion he drive like this and on cut he turn a bus in very high speed on 60 kmph on cut the driver name Arvind and the defence volenteer who stand behind him he cheers him . All passengers are afraid see the traffic camera and bus camera i don't have any evidence by vedio or photo but you can see your DTC camera when he turn how the people move you automatically know he he drive...???????? Driver name is Arvind saffron tilak is on his fore head ...?????? please take some action because at a single time approx 55 to 60 people in a bus...
do something or i take action

Today I sit in bus DL 1PC 7562 Badarpur to Noida phase 2 route bus two days i focus on this driver he diver a bus like he never handel the bus how to drive or he not follow any traffic rule which is made by our delhi constitution when the red light he go in a wrong lane and overtake all vechile he drive a bus like a very stupid driver when he drive a like you see a small child how he trun a handle and drive in assumputuion he drive like this and on cut he turn a bus in very high speed on 60 kmph on cut the driver name Arvind and the defence volenteer who stand behind him he cheers him . All passengers are afraid see the traffic camera and bus camera i don't have any evidence by vedio or photo but you can see your DTC camera when he turn how the people move you automatically know he he drive...???????? Driver name is Arvind saffron tilak is on his fore head ...?????? please take some action because at a single time approx 55 to 60 people in a bus...
Do something or i complain big authority or take a fir also

Hello sir/Madam
Gud evg sir when I am reached bus stand I am waiting bus number 725 long time but bus is not stopeed while I am raise hand but it's full speed and goes Time -6:22 date -16May2022 why this type of issue plz take immidiate action sir
Thanks you so much

I am student of DCAC i applied for e bus pass under student all route ac/non ac category. I get a email after paying fees that "we will send you a link on your registeted email and moble number within one working day" But now two working days are completed and i dont receive any such mail. And i travel in dtc bus with ticket. So i request you to please solve this issue as soon as possible.
Thank you
Pass id number[protected]
Category- student all route ac/non ac pass

Driver was very rudely behaved while getting off the bus at Arjun park bus stop najafgarh. On 14 may 2022 around 9:10am.
Bus number was DL 1PD2467
My request is to please don't recruit these type of bus staff.
However home guard in that bus was good behaviour. You can see cctv footage if cctv footage is available. At that bus
Contact me for more detail at [protected]

I'm Aasim from INDIRA NAGAR PEROORKADA TRIVANDRUM.There are a lot of dogs in the area which unwantedly chases people in vehicles.It is not safe for us.Please kindly help.

I have made the payment to DTC on 11 May, 2022 for renew of DTC e bus pass. Amount was deducted and today is 13 May, 2022 and i have not received e bus pass. E bus pass generally gets delivered the next you apply the pass, but i mentioned i didn't received yet. I have made payment through SBI net banking. I have tried contacting to all the numbers of DTC website for help and support. Either the numbers are switched off or no one is picking...

This is very disgusting to describe the legacy of bus driver of route no 418A who don't stop at Shyam lal college Shahdara stopage again and again. Today, on 12 may 2022 at nearly 4:50PM, a bus driver of route no 418A didn't stop and kept ignoring me and some passengers at Shyam lal college Shahdara stopage. This type of incident is being faced by me often. I have lodged a complaint against bus driver of route no 418A on 9th may 2022 also. Please take action against such drivers as to make them understand that not stopping at mentioned stopage is going to bring them into trouble. I hope that some strict actions will be taken against them.

I travel in 764Ex bus since long time. They charge rs 20 for any destination and stops bus on limited bus stands. But now a days passengers are facing problem in this bus. They still charge rs 20 and stops on every bus stops. Again many passengers do not willing to pay this amount and again bus stops for their de board. Kindly ask them to stop this bus on only those stops where they have been directed not on all bus stops.

The subject mentioned bus is regular but not punctual and staff is also not regular . The staff is everyday changed. The actual bus timing is 8.15 a.m. from Janak Puri but it is coming late everyday. Most of the commuters are working in PSU and Govt. deptt. and they have punching also. Due to coming late in the morning commuters are reducing day by day.

It is requested to kindly ensure that the bus comes on time and staff...

I paid for the dtc bus pass but the website crashed and money got debited from my account, so can you please provide me refund

On 9 may 2022, I was waiting for a bus at Shyam lal college shahdara bus stop, after waiting for 10 -15 minutes, a dtc bus having route no 418A passed without stopping at that stop. This type of incident is very frequent at shahdara college stop. I used to neglect it often but today I needed at the moment (4:50PM) urgently so i decided to lodge this complaint. I hope that action must be taken against such drivers who drive carelessly and ignore their passengers awaited at bus stop.

This is to inform you that this DTC bus no. 801STL never stops at the bus stand even after we keep waving our hands. It's been happening since months. I happen to got the number now that is DL1PD 4246. There's already very few buses for this route that too with low frequency. The bus is always empty and yet the driver bluntly ignores and doesn't stop specially at Bharti College bus stand and Princess Park stand. KINDLY TAKE STRICT ACTIONS FOR THE SAME.

Bus driver of bus number 832 S, traveling to janakpuri d block, date: 6 may 2022, time:11:15, from karampura ESI dispensary was very rude and didn't stop the bus on the stop and asked me to leave when he stopped the bus at the red light and was talking on the phone while driving using a Bluetooth set. He shouted at me and was rude to others too.

I have applied for e bus pass on date 03/05/2022. till now i don't get any update on it .
mobile no. [protected]
DOB - 02/09/2002

I was traveling in DTC bus route no. 539 from Mahipalpur Village to Kishangarh (Church). The ticket cost was Rs.5 which I had purchased from the conductor. But the checking team said that the ticket was valid till Vasant Kunj. They have charged a fine of Rs. 200 from me which is not right.

Attaching ticket and receipt of fine charged. Please take necessary action against the checker.

DATE:- 4/5/2022, 09:59:28, BUS NO.:- DL1PD-0111, ROUTE NO.:- 740EXT, EID: 1090133, OP: 14713, SHIFT: [protected], DUTY/SEQ:810/4, TICKETNO.:[protected]
Driver ne bus nhi roki stand p jabki m or 2 persons gate p khade the, jab humne driver ko bola ki aapne bus nhi roki to driver bolta h "ki aapne bataya nhi" or humpe hi chillane laga jab hum teeno ne virodh kiya to or tez humpe chillane laga or kafi ghatiya behaviour karne laga, jiski wajah se hum sabko office pahuchne m late hogya. ye driver sabke saath hi esa behave karne laga h or chillata rehta h sawariyo p jab wo apne stand p utarne k liye bus m gate k pass khade hote h to bolta h apne bataya nhi rokne k liye isliye mene roka nhi or chillate bhi h sawariyo p. or aaj to inhone ek ladki ko stand p roka hi nhi uspe bhi chillane lage to wo ladki rone lagi kyuki usko already office k liye late tha upper se driver jo chillaya to wo ladki bhi darr k mare rone lagi.
bahut hi bekar behaviour h inn driver ka or ye experience dusri baar tha mera inn driver k saath or bus m jo marshal or conductor h wo bhi inko kuch nhi kehte h. wo bhi sunte rehtre h jabki galti driver ki h. or ye mene pehli baar hi suna h ki agar koi gate p utarne k liye khada h to use bolna hi padega ki bus roko stand p, jabki bahut se driver sawariyo ko khada dekh hi gate khol deti h

please in Driver ko ya to aap job se hataiye ya inhe tamiz sikhaiye or aap mujhe mail bhi kariyega ki aapne iss driver ke khilaf kya action liya h.
OR MENE APNI TICKET KI IMAGE BHI UPLOAD KARDI H JISSE AAP USS DRIVER KO TRACE KAR SAKENGE.
PLEASE ISS ISSUE KO JALDI SE RESOLVE KARE, NHI TO ESE LOG SABKO PARESHAAN KARNE LAGENGE OR MENTALLY HARASS BHI OR OFFICE K LIYE LATE BHI.