Delhi Transport Corporation [DTC] Complaints & Reviews

Bus no. Dl 1pc 6039, tms, lajpat nagar, 12.11.2017, time 15:40, towards ito, idbt from lajpat nagar, bus driver didnt stopped the bus on proper stoppage, arguing with me and shouting on me that this is not this route bus stoppage, though he stopped the bus on red light and opened the door, after red light also he stopped and enter the passengers, but not on proper stoppage of the bus, when i was trying to get down on bus stand, he closed the door and ran the bus until ig stadium, due to this mental agony, someone picked my pocket and 1000 rs. Around was in my pocket then.in the mean while i called 3 times on 100 no. And one time on delhi transit control room, after that.

Dear sir,

Respected dtc service department.
Dtc bus no 34 (Dl-1p-c-3198)
I am travelling on dtc bus number 34 which is going to noida sec32 (Red bus). Bus conductor make a fair 34 rs from shaheen bhag bus stand to film city.
But he makes my ticket after cross the kalandi kunj park yamuna bridge and the cost of fair is 34rs shown in ticket is sarita vihar to film city...
Actual fair is 24rs from shaheen bhag to film city
Plz take a strict action against the conductor.

Regards,
Amit singh
[protected]

I am a student and i have to go uttamnagar daily from rohini sec 24. So i daily take bus 972 from sec 24. On my way back to rohini i was again travelling by 972 bus no.-0016 orange colour. The driver took a shortcut which skips 2 bus stops in sec 24 and one of them was the stop i have to reach. When i told him to go by correct path he didn't listen me even after telling him 4-5 times he ignored me. Then finally he stoped at a awfull place about 2-3km from my home with no people in that road that is not safe. Please do something about it.

Yesterday (31st october 2017), on board dtc a/c bus dl1p/3063 (Route no. 254) proceeding towards peeragarhi, i asked the young bus driver (At 6.45 pm) to stop the bus at west enclave-ii, the 2nd stop after police lines, pitam pura, well in time. He ignored me completely and despite repeatedly telling him to stop, he did not yield. He argued that stop does not exist there, and yelled at me. Also, he was using a mobile with headphone and had even opened the front gate to ease a passenger get out of the bus on a red light. It is sad that he even had no care for me (I am 63, a retired joint secretary in govt. Of india and most importantly, a passenger).
It is requested that no disciplinary action, repeat no disciplinary action, be taken against him. He may simply be reminded of the incident.
Now, what is the remedy for such errant drivers. The need is to teach drivers and conductors that they exhibit discipline. After all they are working for passengers.

I have the receipt No :DK-99215 against my Application No:[protected] for a Permanent License. I never received the Permanent License (Smart Card) at my residence address.When I approached the authority they claim that they do not have a record of my Application.
Attached is a copy of the receipt . Please help to resolve.I cannot be made to reapply.

दिनांक 17.10.2017
महोदय,
सविनय निवेदन यह है कि मैं पालम गांव की निवासी हूँ। मैं प्रतिदिन प्रातः १०.०० बजे पालम गांव से बस नंबर 774 से मलाई मंदिर के लिए यात्रा करती हूँ। वैसे तो इस रूट के सभी कंडक्टर ठीक है पर आज मै बस no DL1PD3031 में आई उस बस का कंडक्टर यात्रियों के साथ काफी दुर्व्यवहार कर रहा था और साथ ही साथ बस की टिकट भी सही नहीं दे रहा था मैं पालम गांव से बस मे चढ़ी पर उस बतमीज़ कंडक्टर ने मेरी टिकट सेक्टर 6 द्वारका से बनाई। जब मैंने उसे कहा की मैं पालम से बैठी हु और आपने मेरा टिकट सेक्टर ६ से क्यों काटा तो उसने मुझ से बहुत बतमीज़ी से बात की। इस बस कंडक्टर का महिलाओं, बुजुर्गों और विकलांगों के साथ भी व्यव्हार अच्छा नहीं है।

अतः आपसे अनुरोध है कि इस बस कंडक्टर को यहाँ से हटा दिया जाये अथवा यात्रियों के साथ शिष्ट व्यवहार करने की हिदायत दें। आशा है कि यात्रियों की सुविधा को ध्यान में रखते हुए आप उचित करवाई करेंगे।
Meera Negi
Phone No [protected]

Sir, i am mohammad firoz khan, a post doctoral fellow in iit delhi. Today (06/10/2017) at around 2:20 i took ac bus 604 with registration no. Dl 1p c8984 from vasant vihar to kishangarh village. I was with my son of age 4.5 years old. Bus was very crowded. Bus conductor was not allowing anyone to sit on a chair next to him. When asked for that seat, he misbehaved and used abusive language. He was intented to indulge in physical fight. I want disciplinary action against him and suggest the government to train such public employees in human relations and public dealing.

Respected sir/mam,
The drivers of route no 85 drives bus very fast and they didn't stop properly at every stand. Bus drivers didn't wait for the blind person to come in bus. This type of behaviour of drivers i had seen many times which is not good. And not only this, bus drivers and conductors have no sense of how to talk to passenger they used very rough language, they didn't have any right to talk like this.
I request you to please take strict actions on drivers and conductors. You should also impart some time on their training practices.

Yours faithfully
Mob no [protected]

Misbehave by bus driver
I, prem kumar, writing this complaint to draw your immediate attention towards the disrespect and misbehave by the driver of dtc 418 bus no. Dl 1pc 6779 on 26.09.2017 at 7.35 p m i was standing at supreme court bus stand with my younger brother for the said bus number. A bus of the said number was not stopped at the supreme court. Inspsite of raising hands of mine with my brother and other passengers. Thereafter i reached at red light of the tilak bridge. The bus was there at red light. I asked the bus driver, why you have not stopped the bus at the stand of supreme court. He told me in very disrespectful manner, there is no stand of 418 number, whatever you can do, you can so i kindly request you to take the necessary action as soon as possible.

Thanking you,
Prem kumar
[protected]

I m from aditi college of bawana. I always take a bus 708 (Narela to najafgarh). The bus driver of (Dl - 1p c - 7815) which came around 1:50 pm on bawana bus stand on 25 september 2017. The driver is soo rude nd abuse only ladies or girls in bus soo badly.. Please take strict action against him. All college going girls are frustrated from this driver. He also dnt stop bus for a ladies.
Please take action against him as soon as possible

Thanking you
Your faithfully

Hi Sir,
I boarded in the bus (39893). First I asked him about next station than he misbehaved with me later when I was getting off he shut the door and I got stuck in doors.
When I asked him why he did so, he started shouting on me.
detail of bus is given below-
Bus No-39893
date-16/09/17
time-17.24.32
Root-374/10A

Please look in to it and take sutaible action against bus driver.

Hi,
One day 10/sep/017 i was waiting for the bus route no. (347) at sec.18 atta bus stop then 1 bus was came (Dl.1p. C9129.) on stand and i was shaking my hand in front of the bus. But bus conductor not respond didn't stop the bus at stand. After that 1 bus was came (347) dl.1p. C7498. On stand he was stop the bus on stand i was taken my ticket for sec.51 noida. But he has stop the bus before reach at the stand sec.51 and has stop the bus at sec. 32 and gone for the dinner for 15 minutes. After that he was came and not departure on stand se. 51. And stop the after saying this all bus was empty here before reaching the stop. One police homegaurd was also seating the all passenger quetions him about the problem but he is also given all the passengers same answer. After that i was again faced that problem plz tell whats the solution about it and your manegment did"t taking any action about the dtc bus staff. Plz work on it.

The bus stop in front of the hyatt regency hotel on ring road poses serious issues to both passengers travelling by private vehicles or commuters wanting to board buses from the said bus stop. The buses after coming/climbing down from the flyover on the mahatma gandhi road take sharp left turns to make a stop at the said bus stop which results in blocking the way for vehicles coming straight in that direction from below the flyover on mahatma gandhi road. Sometimes due to congestion dtc bus drivers stop buses in the middle of the road due to no available space in front of the bus stop. This adds to the chaotic situation on already congested road during peak hours. It poses serious accidental risks for people running towards the buses that stop in the middle of the busy road.

Sir
I wish to draw your attention towards the problem we face in our daily life, dtc drivers &conductors do not open the doors of the buses deliberately on these stops, so that private taxis & other transport vehicle can make full advantage of the situation & charge at their will.
Even if the drivers & conductors asked for a reason they misbehave with the passengers. I request you to please look into matter seriously and take firm action against the drivers & conductors operating in this route.
Thanking you,
Deepak sharma
[protected]

Dear sir,
Two years back bus stoppage of sector 63 noida was changed to 2.0 km ahead of main sector 63 noida crossing. The reason was construction of roads and other change in traffic at sector 63 main crossing with nh 24. Now the road work is completed and all bottleneck have been removed. Actually this stoppage of 63 was mainly for commuters coming from ghaziabad and indrapuram by some other means to this 63 crossing. So i request dtc management to please bring back the stoppage of noida sector 63 to main crossing where it was originally there.
Thanks& regards,
D. K. Midha
Sr. Citizen
Age 67
Mb[protected]
B3/4 rail vihar indrapuram
Ghaziabad.

There are around 3-4 street dogs near deepali gate no. 1 and deepali chowk outside rg stone hospital.
One has even biten me so aggressively that i could not walk for a month.
For which my work was affected.
Also when people stand for taking the bus at deepali chowk these dogs bark in groups and even lick our shoes.
You can easily reach these dogs around deepali gate no. 1 pitam pura from 7:00 am to 8 am daily.
Or at any of deepali parks 5 pm onwards
Please get these dogs away from here
We have made gates outside park to restrain the dogs from entering the park but still they enter by jumping off the gates
This restricts us from using the machines that govt has provided in the parks
And also we cant have yoga or havevwalk because they keep on barking

Kindly get us rid of these dogs
Thanking you

I m start travelling from shahdara border to 000bhajanpura, but conducter was my ticket charge shahdara to chauhan patti. He is making wrong ticket to customer.
Bun no 33
Date 29/09/17
Time 21:58:20
Ord nnd000095 33a/6a
Shahdara border to chauhan patti
F=1 h =0 l =0
Nnd[protected][protected]
Fare :15.00
Please look into this matter because all customer is trust in our dtc bus. How to treat the our people.
Regards
Mukesh
[protected].

Dear sir
My self tushar sharma i want to tell you that the the drivers of route no120 are not doing there job honestly. The route120 is from narela terminal to stayawadi raja harish chand hospital to b-4 lal chowk, narela. They used to take turn from the hospital which is not the route the route. Today the bus driver of dtc route no120 vehicle no. (Dl1pc0208) & my dtc bus pass no. Is (670910) asked the of lal chowk then i said to him that i want to go b-4 lal chowk he won't listen to me and took turn from hospital.
So please take strict action from my complaint.

Dear sir/mam,

The driver of bus no-323, time-morning 8.30 am (Noida sec-62 to dhaula kuan) are changing there route from noida sec 18. They move to rajnigandha chowk directly from noida sec 18 instead of moving via noida film city - wave city centre.

This is done by them every day. When asked them about changing the route, they said it is the short cut to reach rajnigandha chowk and it take less time.

A lot of inconvenience to the riders of the bus who want to take off at film city.

I am coming daily on jhagir puri metro station from gurgaon at 8:00pm and wait for dtc bus of route no. 125, 129, 149, 154, 146, 147 but daily one bus coming after 45 minute and today coming after 60 min of wait bus no. Dl1pc 8760 gtk depot bus, there are total 8 villages near bakhtawar pur village but bus service is very poor in our area, request you please do the needful asap

Regards
Ghanshyam saini