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Delhi Transport Corporation [DTC] Complaints & Reviews

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Updated: Oct 7, 2025
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Delhi Transport Corporation [DTC] reviews & complaints page 83

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S
Satyapal
from Delhi, Delhi
Feb 20, 2017
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Address: New Delhi, Delhi, 110091
Website: Www.consumercomplaints.in

Sir,

Above service of vinod nagar bus depot route no. 611a from mayur vihar phase 2 to dhula kuan is suddenly stop. Why, passengers dont know. Passengers face difficulties.

Sir, Please start the service of 611a from mayur vihar phase 2 to dhula kuan (vinod nagar depot).

Thanks & regards
Satyapal saxena
[protected]
Jai kishan
[protected]
Rajiv
[protected]
Anil kumar
[protected]
Farahan
[protected]
Ganesh
[protected]
Guddu
[protected]
Iqbal
[protected]
Kumar pal
[protected]
Kunal
[protected]
Monty
[protected]
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    Binoy R saha
    from Gurgaon, Haryana
    Feb 15, 2017
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    Address: New Delhi, Delhi, 110065

    Dear Sir,
    I wanted to bring below at your attention, Please do the needful .
    Yesterday at around 20-10 Pm . I took DTC bus route No. 442 DL1PC 0950 from Satya Niketan for Kailash Colony . I asked to conductor with a 20 rupee note for a ticket for Kailash Colony, after few while he gave me an old ticket of Rs 25 which was already punched . For a normal passenger it is too difficult to identify whether it is correct or not . I returned that ticket to conductor and ask for a new ticket, he gave me so without wasting any word .
    My question, how this type of corrupted person / S are working with a public service department such as DTC the world largest transport service ?? Is DTC bound to bear them for a whole life ?? Need to take strong action against them to clean up corruption and as well as a better society .

    Thanks
    Binoy Ranjan Saha
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      K
      Kashmira Gada
      from Mumbai, Maharashtra
      Feb 6, 2017
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      Address: 400097

      Respected Sir/Madam. I residence of Pratap nagar society, Pushpa park daftary road malad east.. I want to complain about stray dogs in our society which are harmful they are in numbers and biting small kids which is very serious..my request to u is please get the dog catcher van and please get us rid of these dogs as they are dangerous they have bitten my kids and before that too to other kids ..please do the needful as soon as possible..
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        S
        sonia.sahni
        from Delhi, Delhi
        Feb 1, 2017
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        Sir/ma'am
        This is to bring in your notice that while i was travelling from dwarka to nehru place, my bus broke down at malai mandir bus stop. So i boarded a red DTC { bus no. 764} and passed a 10 rs note for ticket after asking a fellow passenger about the respective bus fare to nehru place. After some time, two ticket checkers came up and asked me to give them 200 rs, and continuously insisted that they will call up a PCR van, that would take me to some police station as if i am a criminal . When i argued with them about the miscommunication which led me to purchase a 10 rs ticket instead of 15 rs ticket, they completely rejected my point and persistently said that i might be a routine defaulter. Even the conductor mocked at the whole instance which was very shameful. They even said that i am taking disadvantage being a lady which was disrespectful, insulting and very embarrassing as i didn't even call any other passenger to support me on this. I am myself a Doctor by profession, and work as a senior research fellow with CSIR - IGIB, sukhdev vihar, mathura road, new delhi. My husband is also an associate professor with chaudhry brahm prakash ayurveda charak sansthan, khera dabar hospital, new delhi.
        I would request you to take serious note on this or else i will take this matter to the transport ministry new delhi.
        Regards
        sonia sahni
        Conductor provided ticket to me which ticket mentioned test print test. When I said he said ok and in case of 54 charge me 50 Bus no DL1PC9010 .after 5 to 10 km he started to cut ticket. Please refer below attached print screen of ticket.
        I am in bus right now 1:29 pm Sunday[protected].

        Thanks
        Amrendra
        Gurgaon

        Regardind mMisbehaviour by ticket checkers in bus no. 764 on 31/01/2017 at around 10 am - Comment #2668766 - Image #0
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          O
          Om Sai Ram Om
          Jan 27, 2017
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          Address: 201301

          I would like to say i am girl and 392 bus not coming at mamura mandi from sector 62 noida last 23 days u can inspection all bus comeing from mamura chowk to right then cut before labor chowk and meeting same route before so pls check immediately because bhut janta parsaan hai.

          otherwise give us answer ki vaha par koi savari nahi milte and just mamura mand se age cut hai jo metro ne banya hai and bus comfotable terke se aa sakte hai phale ki thare

          so pleas check on highly basic requirment

          student
          daily passenger
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            V
            virender1976
            from Delhi, Delhi
            Jan 23, 2017
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            Address: New Delhi, Delhi, 110006
            Website: d

            SIR I TRAVELS FROM Clock Tower, DELHI TO OLD DELHI RAILWAY STATION ON 23.01.2016 IN MORNING 10.45 AM BUS ROUTE 125 Bus No: DL1p 8988, Red Colour, I have to go to old delhi Railway Station so i travels in Bus 125, Ticket no: 00016938 dt 2301.2017 time 10.57.56 AC GTK 00025 125/3 at Clock Tower to Old Delhi Railway Station, Bus Route is kashmeri Gate to GPO to Old Delhi Rialway Station today due to Republic day Rehasal Prade the route was close but the other route of Old Delhi railway Station is through Mori Gate to Old Delhi Railway Station we request driver to go to Railway Station on this rout the Conductor was agree but the Driver Refuge our request with ruddley
            I was boarding from east azad nagar bus stand there was a bus standing front of the bus stand i asked bus driver to open the gate, and refused i will not open the again and again. Is this the way people will use public transport. Please take the action against it. Bus no- DL 1P, D-0199
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              K
              Kutbi Garments
              from Mumbai, Maharashtra
              Jan 15, 2017
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              Address: Mumbai City, Maharashtra, 4000095

              My name is...
              Malwani malad west near gate no 8 visawa housing socity plot 126

              I would like to bring your kind attention on the problem being faced by residents of Sonia Apartment and near Madina Masjid as a whole. Sir there are numerous street dogs in this vicinity. They bark even on permanent residents of this area. I have seen and faced this situation where these dogs barks on us and come closer to bite, several person have faced the same problem especially small children & senior citizens. I personally had succumed to an injury in my leg as I moved a step back when one such such dog was trying to jump on to me. While I moved a step backwards, there was a stone kept there as a result of which I slipped and the ankle of one of my legs twisted. Especially at night these dogs just come running behind you in a group and are almost about to bite.

              So this is my humble request to you to please pay attention on my letter and send Dog catcher team immediately in this area so that we can get rid of this problem soon.

              Thanking you,

              Yours ...
              [protected]
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                M
                M.Feroz
                from Delhi, Delhi
                Jan 6, 2017
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                Address: 110025
                Website: NA

                Dear Sir,

                I would like to give attention regarding that DTC Route number 8 which is plying from Noida Phase II to BadarPur. While going from Noida to BadarPur via Bhangel--Sector 37-- Mahamayafyover --Kalindi Kunj to BadarPur, it completely overloaded at starting from Phase II till sector 82. So there is no need to travel from Bhangel and Sector -37. No passenger is in between Bhangel till sec-37. As so many alternate option for passenger.

                So why not you turn this route from sector 82 to express highway through Mahamay cut to kalindikunj. This saves your time as well as packed jam at Bhangel and Mahamaya flyover which takes min 1 ~ 2 hrs extra on daily basis at evening pick hour. You can run bus thru sec 82 to express highway only in the evening time from 6 to 8 PM. This saves your feul as well time which can lead your more turn around time of the buses for more revenue. You can ask your drivers in this route, he will explain the evening condition at 6 to 8 PM from Noida to Kaindi Kunj.

                Hoping for your favorable response.

                Thanks and Regards,
                Firoz
                Mob # [protected]

                Delhi Transport Corporation [DTC] — Traffic jam due to ina bus stand

                Sir their is big traffic jam due to ina busstand their are 2 busstand in 200 mtrs distance pls remove ina cly busstand towards ina mkt so this space can be utilized for standing vichles want to enter ina mkt
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                  S
                  spdkpd
                  from Delhi, Delhi
                  Jan 1, 2017
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                  Address: New Delhi, Delhi, 110059

                  Sir/madam, i would like to draw your attention towards the locked & not using of bus terminals of dtc from several years.
                  Raja garden bus terminal, lado sarai bus terminal, karawal nagar bus terminal, vishwas nagar bus terminal (Cbd ground), chanakya puri bus terminal, central secretariat bus terminal, mayur vihar phase one. Govt has spent crore of rupees on these bus terminals & it seems that it was a wastage of such a huge amount on constructing bus terminals.
                  Surajmal vihar bus terminal (East delhi)& shakur pur bus terminal (West delhi) laying foundation was carried out in 2007 & 2013 respectively, but there is nothing work has been down till present.
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                    A
                    Amit Kumar Lohumi
                    from Noida, Uttar Pradesh
                    Dec 16, 2016
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                    Address: New Delhi, Delhi, 124507

                    Bus no. Dl-1p d-1175 on route 824st
                    Driver has driven very rashly on the route.
                    He was rude to the passengers.
                    He was driving very fast and dangerously making the passengers afraid
                    He was not stopping on the designated bus stops.
                    He was racing with other buses on the route and abusing other drivers on the road.
                    Time of incident : 9:00 am to 9:20 am
                    I am standing at Anand Parbat Bus Stand and the driver of Root No 39 which Bus No is DL1PC3357 and the bus was belonging from Rajghat Dept. at 11 AM dated on[protected] not stopped bus at the stand. So plz take action against him otherwise he will do again this mistake. Thanks
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                      M
                      Mamta Batta
                      Dec 1, 2016
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                      Address: Dehradun, Uttarakhand, 248001

                      Dear sir
                      This is to inform you that there are many dogs in our area i.e. sai lok phase 2 G.M.S road dehradun. Many accidents are caused by these dogs as they run behind the motorcyclists. Not only the accidents are caused but also they causes disturbance by barking overnight.
                      So sir it's a humble request to you catch these dogs as soon as possible.
                      Thank you
                      A dog living in our area has been hurting almost all the children going aside by him. Rabees can cause death and there are many poor people who cant even afford to buy medicine. Please take tgis dog away from here. I dont want this dog to harm anybody anymore. This is my request.

                      Lakshay Bhatt
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                        S
                        Sayyed Noman Ali
                        from Delhi, Delhi
                        Nov 28, 2016
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                        Address: New Delhi, Delhi, 10014
                        Website: delhitransit.blogspot.in

                        I was coming from okhla to bhogal (Route no. 894, bus no. 5869) in 28/11/2016. I have taken the ticket for bhogal but the conductor have gave me the ticket to ashram not bhogal. The checking team have caught me at bhogal and mis behave with me also used vulgar word. They have charged me 200 rps. Their was not my fault then why have your delhi transit department charged me this amount ad misbehave. I have also take the snapshots of that moment which i am attaching. I will write this complaint on every social media with photo and slip. The have charged me 200 inr and collect it with gundagardi.

                        My details:
                        Sayyed noman ali
                        Digital project manager
                        Oye! Group
                        [protected]
                        +4 photos
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                          A
                          Atul86
                          from Mumbai, Maharashtra
                          Nov 23, 2016
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                          Address: 110077
                          Website: delhi.gov.in/wps/wcm/connect/doit_dtc/DTC/Home

                          Allahabad Court ke DND Toll free karne ke baad, DTC buses me toll lena jaari hai, kuch kahne par conductor ka kahna hai ye MCD tax hai, Ab baat yah hai ki MCD tax hai to

                          1) DND par likha hona chahiye.
                          2) Yahi nahi ticket par bhi MCD tax nahi likha hai
                          3) Ye paise government ke paas naa jakar kahi aur ki jeb me ja raho ho.
                          +1 photos
                          When i give him 10 rs coin to buy ticket
                          He denied. And refused to take coin and not provide me ticket.
                          And asked for ten rs note.
                          The coin is of rbi symbol.
                          Please take action.

                          Toll is still continue DND toll Plaza on DTC buses - Comment #2615215 - Image #0
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                            R
                            Raghvendra9999
                            from Delhi, Delhi
                            Nov 20, 2016
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                            Address: New Delhi, Delhi, 110092
                            Website: www.dtc.nic.in

                            Sir,
                            I am employee of delhi police and posted in rasthpati bhawan. On dated 20/11/2016 at b 4.00 pm, i have been waiting 740 e bus. At around 4.22 pm, one 740e bus has been come near dr rml hospital bus stand. I has been given sign for stop the bus. But bus driver has been drives bus very fast and not stoping the bus. He was rash driving and about to commit accident. He was suddenly move the bus near me. When he saw that i noting his bus number. He stopped the bus and came to me. He was afraiding me that..., "ja jo karna hai kar le.. M kisi kanoon s nhai darta.. Mera koi which nhai bigad sakta"
                            Please kajriwal sir... Do something and take action against driver.
                            Save delhi please.
                            Raghvendra singh
                            Rasthpati bhawan
                            Delhi police
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                              nishu1998
                              from Gurgaon, Haryana
                              Nov 14, 2016
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                              Address: South West Delhi, Delhi, 110043

                              Dear Sir,
                              This is to bring in your kind Notice that as per the Schedule timings of DTC Route # 764, there are 3-4 buses from Nehru Place to Najafgarh after 10 Pm but daily we have to face too much problem as all drivers take out buses before 10 Pm and there was found no bus after 10 PM however at the timing counter bus timing shown wrong by them in the favor of drivers .Even we have informed Mr.Kakkar (Sr.Manager at Mayapuri Depot ) many times but there was no any action has initiated against them.Its our humble request if there is some schedule than it should be follow properly.Due to this we reached home by cab, who charged us double the fare .I hope you will look into the matter and resolve this problem.Thanks
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                                A
                                ashokkumarjonapur
                                from New Delhi, Delhi
                                Nov 11, 2016
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                                Address: 110047

                                Dear sir / madam,

                                I m ashok kumar from jonapur village, south delhi. i traveled from lado sarai to jonapur village in south delhi, by bus"route no 519 bus no dl1pc7873" fare rs.10/- on date 09/11/2016. bus conductor give me fake ticket and other passengers. i have talk to conductor but conductor told me ticket electronics machine not working. but after few minutes he give another passenger give electronics ticket. i have doubt. so i have told to conductor but not give me electronics ticket. i observe bus conductor not give ticket to many passenger after collect the money. same case regular basis. please check asap.

                                I have next morning complain this case to bus ticket checker's in gadaipur bus stand but his no any help and told me you have go to sindhiya house and complain case time i am not working my duty off on 2 pm. please suggest

                                Please take some needful action against these type of anti-social elements of society as well as against the dtc conductor, driver & bus guard who are involved in these activities.

                                We have attached ticket scan copy
                                Route no 519
                                Venue : lado sarai to jonapur village
                                Time : 7:45 pm
                                Bus no :dl1pc7873
                                Date : 9-nov-2016

                                I am waiting your revert and action

                                Regards,
                                Ashok kumar
                                [protected]
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                                  A
                                  Atul86
                                  from Mumbai, Maharashtra
                                  Nov 9, 2016
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                                  Address: 110024
                                  Website: www.dtc.nic.in

                                  Hi,

                                  Mera naam Atul sharma hai, aaj subah mai pass banwane DTC (Lajpat nagar) office me gaya, unhone mera paas nahi banaya kyonki mere paas 500 aur 1000 ki currency thi.

                                  Koi result naa dekh kar aur gahnte bhar waste karne ke baad maine DTC ki bus pakdi aur apne office noida(sector 62) ko chal diya, conductor ko Rs. 500 diye aur kaha daily pass bana do, usne kaha change nahi hai fir mai wait karne laga ki nayee sawari baitegi change aa jayegi,

                                  Mai telephone exchange pahuch chuka tha maine fir pass ke liye bola usne kaha change nahi aayi hai, itne me DTC ke checker chad gaye aur challan katne ko kaha, kafi bahs baji ke baad maine challan catwa liya.

                                  Ab baat ye hai ki DTC ka paas office ne paise nahi liye, aur DTC ke checker ne 500 le liye, ek hi office me 2 rule kaise?

                                  Mujhe apne paise refund chahiye.

                                  Both incident police station ke paas huye, aur unke notice me hai.
                                  Nov 09, 2016
                                  Updated by Atul86
                                  This my challan:-

                                  Nov 09, 2016
                                  Updated by Atul86
                                  Ek baat aur ticket Checker ne forcefully paise ko chheena aur fake naam se challan kaat diya, Rs. 300 forcefully mere uper pocket me rakhe wo bhi police wale ke aage, iska saboot challan me naam mera nahi hai na hi mere signature hai.
                                  Nov 23, 2016
                                  Updated by Atul86
                                  Conductor ko kahne par ticket (pass) nahi banana ye ek tarah ka offence hai,
                                  Usse pass banana chahiye tha aur baki paise paas ke backside me likhne chahiye the isse sawari baad me depo ya change aane par paise le sake.
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                                    kanika kundra
                                    from New Delhi, Delhi
                                    Nov 8, 2016
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                                    Address: New Delhi, Delhi, 110051
                                    Website: Consumercomplaints.in

                                    The dtc bus driver was drove the bus in so much speed after red light near jagatpuri red light today that he broke my car's side mirror and rushed the bus back again although he noticed his mistake he still rushed, somehow managed to catch him thereafter asked for penality he denied . I am attaching his photograph and bus number . Take action against it as soon as possible.
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                                      Sushiledu
                                      from Mumbai, Maharashtra
                                      Jun 8, 2019
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                                      Address: Uttam nagar, New Delhi, Delhi, 110059
                                      Website: Delhi govt

                                      The DTC buses didn't stop sometimes. Why they do, and the driver and conductor usually talk in abusing language. And they also drive very rashly and they used to drive at the speed of 70-80 kmph in Delhi as there is do many rush in this city. DTC should take some against them and also take some appropriate action. Please look this message as so many life is on the stake of DTC driver.
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                                        Nadeemkhan013
                                        from Delhi, Delhi
                                        Sep 30, 2016
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                                        Address: 110080

                                        Hi team,
                                        This is very unfortunate to writing that on mehrauli badarpur raod at sangam vihar bus stand while coming on road one of your green line bus, bus no dl1pc7051, rout no 34 (Lado sarai), has almost hit me. While coming toward khanpur the said above bus come from the back at tentative speed of 40km and stop the bus just 2ft behind me, it was so sudden that i was completely scarred. When i said the driver to pls drive carefully than he soughed and said "go, runaway". After that i follow the bus he is driving the bus very roughly from sangam vihar to khanpur extension, in between he has not stoped the bus at batra bus stand.

                                        As a reputed brand of transportation and serving to the nation is seems to very shameful to having this kind of drivers in dtc
                                        The bus no. 938A didn't stop sometimes. Why they do, and the driver and conductor usually talk in abusing language
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